Stopping MyPerfectCV: What you need to know

About MyPerfectCV

MyPerfectCV is a UK-based online platform that helps job seekers create professional CVs and cover letters through an intuitive builder interface. The service provides hundreds of templates designed by recruitment professionals, along with pre-written content suggestions tailored to various industries and career levels. Founded to simplify the often daunting task of CV writing, MyPerfectCV has become a popular choice for British job seekers looking to present themselves effectively to potential employers.

The platform operates on a subscription model rather than a one-time purchase, which catches many users by surprise. You can build your CV for free, but downloading or printing your finished document requires a paid subscription. This business model has proven controversial, as many users report feeling pressured into subscribing during the final stages of creating their CV, only to discover they're locked into recurring payments.

Most importantly, MyPerfectCV processes thousands of subscriptions daily, and their cancellation procedures follow specific protocols that you absolutely must follow correctly. Missing a step or using the wrong cancellation method can result in continued charges, which is why understanding the proper postal cancellation process is essential for anyone looking to end their subscription cleanly.

Plans, features and pricing

MyPerfectCV offers several subscription tiers, each providing different levels of access to their CV building tools and templates. Understanding what you're actually paying for helps explain why so many people eventually decide to cancel once they've secured their desired job or completed their CV.

Current subscription options

Keep in mind that pricing can vary based on promotional offers, and MyPerfectCV frequently adjusts their rates. The initial trial period is particularly important to note, as it automatically converts to a more expensive monthly subscription unless you cancel beforehand.

What the subscription includes

Your MyPerfectCV subscription provides access to professionally designed templates across various industries, from creative fields to corporate positions. You'll find pre-written phrases and bullet points that you can customise, along with formatting tools that ensure your CV meets British employment standards. The platform also includes cover letter builders, the ability to create multiple CV versions for different applications, and unlimited downloads in PDF and Word formats.

Additionally, subscribers receive access to career advice articles and tips for tailoring CVs to specific job descriptions. However, once you've downloaded your finished CV and secured employment or completed your job search, the ongoing subscription loses its value for most users, which explains the high cancellation rate.

Terms of service and cancellation policy

Understanding MyPerfectCV's terms of service is absolutely critical before attempting to cancel. I've seen countless cases where people thought they'd cancelled successfully, only to discover months later that charges continued because they didn't follow the exact procedure outlined in the terms.

Legal requirements in the UK

Under the Consumer Contracts Regulations 2013, UK consumers have specific rights when cancelling online subscriptions. You're entitled to a 14-day cooling-off period from the date you subscribe, during which you can cancel for any reason and receive a full refund. However, if you've downloaded your CV during this period, MyPerfectCV may deduct a proportionate amount for the service you've used.

Most importantly, after the cooling-off period expires, cancellation becomes subject to MyPerfectCV's own terms and conditions. The company requires written notice for cancellation, and this is where postal cancellation becomes your most reliable option. Email cancellations can be ignored or filtered, and online account settings don't always process cancellation requests properly.

Notice periods and refund eligibility

MyPerfectCV typically requires notice before your next billing cycle to prevent further charges. If you're on a monthly subscription that renews on the 15th of each month, you'll need to ensure your cancellation letter arrives well before that date. I always recommend sending your cancellation at least 10 working days before renewal to account for postal delays and processing time.

Refunds for unused portions of your subscription are generally not provided unless you're within the initial cooling-off period. This means if you cancel halfway through a monthly subscription, you won't receive a refund for the remaining two weeks. This policy frustrates many users, but it's standard practice for subscription services and clearly stated in their terms.

Why people cancel MyPerfectCV

From processing thousands of cancellations, I've identified the most common reasons subscribers decide to end their MyPerfectCV membership. Understanding these patterns helps you avoid similar situations and make informed decisions about subscription services in the future.

First, many users successfully secure employment and no longer need CV building services. Once you've landed your job, paying £18-25 monthly for a service you won't use makes no financial sense. Second, users often discover they only needed the service for a single CV download, making the ongoing subscription unnecessary. The initial low-cost trial converts to a much higher monthly fee, which comes as an unwelcome surprise when checking bank statements.

Additionally, some users find alternative CV builders offering better value or one-time payment options. Others simply create their CV using the platform's tools and templates, then recreate it manually in Word to avoid ongoing costs. Technical issues, dissatisfaction with template options, or discovering the service doesn't meet specific industry requirements also drive cancellations.

Cancelling by post - the complete guide

Postal cancellation is unequivocally the most reliable method for terminating your MyPerfectCV subscription. I cannot stress this enough: sending a physical letter via Royal Mail Tracked or Recorded Delivery creates an undeniable paper trail that protects you legally if disputes arise about whether you cancelled properly.

Why postal cancellation is your best option

After years of handling subscription cancellations, I've seen every method succeed and fail. Email cancellations mysteriously \