Ending your MyPerfectResume membership made easy

About MyPerfectResume

MyPerfectResume is a popular online career services platform that helps job seekers create professional CVs, cover letters, and other career documents. The service operates in the UK market and offers a range of templates and tools designed to streamline the job application process. Originally launched in the United States, MyPerfectResume has expanded internationally to serve UK customers with localised templates and formatting that meet British employment standards.

The platform works on a subscription model, allowing users to access hundreds of professionally designed templates, industry-specific examples, and automated formatting tools. When you first visit the site, you can typically start building your CV for free, but downloading or printing your finished document requires a paid subscription. This freemium approach is common in the career services industry, though it often catches users by surprise when they've invested time creating their CV only to discover they need to pay to access it.

Many people find MyPerfectResume useful during active job searches, but once they've secured employment or completed their applications, they no longer need the service. Others discover alternative free options or realise they're being charged for a subscription they forgot about. Whatever your reason for wanting to cancel, understanding the proper process is essential to avoid continued charges.

The company behind MyPerfectResume operates several similar career services platforms, and they process thousands of subscriptions across multiple countries. This means their cancellation procedures follow standardised protocols, but it also means you need to be precise and methodical when requesting termination of your subscription to ensure your request is processed correctly.

Plans, features and pricing

MyPerfectResume offers several subscription tiers, each providing different levels of access to their tools and features. Understanding what you're paying for is important when deciding whether to continue or cancel your subscription. The pricing structure has evolved over time, and the company occasionally runs promotional offers that can affect the rates you're charged.

Standard subscription options

The most common subscription plans include short-term and longer-term options. A 14-day trial period is frequently offered at a reduced rate, typically around £1.95 to £2.95, which then converts to a full monthly subscription if not cancelled. This trial period is where many subscribers get caught out – they forget to cancel before the trial ends and suddenly face a much larger charge.

Keep in mind that prices can vary based on promotional offers, and the company may adjust their rates periodically. Always check your actual billing statements to confirm what you're being charged, as this is the amount you'll want to reference in your cancellation correspondence.

What features you actually get

All paid subscriptions typically include access to the full template library, which contains dozens of CV designs suitable for various industries and career levels. You'll also get cover letter templates, the ability to download documents in multiple formats including PDF and Word, and unlimited editing capabilities during your subscription period.

Some plans include additional features like CV review services, where professionals supposedly evaluate your document and provide feedback. However, many former subscribers report that these reviews are often automated or very generic, which contributes to their decision to cancel. The platform also offers job search tools and application tracking features, though these are generally less comprehensive than dedicated job search websites.

Most importantly for cancellation purposes, understand that once you cancel, you'll typically lose access to download or edit your documents. Make absolutely certain you've saved copies of everything you need before initiating cancellation. This is one of the most common mistakes I see – people cancel first, then realise they can't access their carefully crafted CV anymore.

Terms of service and cancellation policy

Understanding the legal framework around your subscription is crucial before you begin the cancellation process. MyPerfectResume's terms of service outline your rights and obligations as a subscriber, and knowing these details helps you navigate cancellation more effectively.

UK consumer rights and cooling-off periods

Under UK consumer protection law, specifically the Consumer Contracts Regulations 2013, you have certain rights when purchasing services online. You're entitled to a 14-day cooling-off period for most online purchases, during which you can cancel for any reason and receive a full refund. However, there's an important exception: if you've already downloaded or used the service during this period, the company may deduct charges for what you've used.

This is particularly relevant for MyPerfectResume because the moment you download your CV or cover letter, you've technically consumed the service. The company can therefore argue that you're not entitled to a full refund even within the cooling-off period. I've seen countless cases where subscribers assumed they'd get their money back, only to be disappointed because they'd already downloaded their documents.

Additionally, the cooling-off period applies from when you enter the contract, not from when you remember you have a subscription. If you signed up months ago and forgot about it, that ship has sailed. You can still cancel to prevent future charges, but getting refunds for past billing cycles is extremely difficult unless you can demonstrate the company failed to meet their obligations.

Notice periods and billing cycles

MyPerfectResume typically requires notice before your next billing date to avoid being charged for another cycle. The exact notice period should be stated in your subscription agreement, but it's commonly between 24 and 48 hours before renewal. This is where timing becomes critical, and it's precisely why postal cancellation can be tricky.

If your subscription renews on the 15th of each month, you need to ensure your cancellation request is received and processed before then. With postal cancellation, you must account for delivery time. Recorded Delivery typically takes 1-2 business days within the UK, but you should allow at least 5-7 business days before your renewal date to be safe. I always recommend sending cancellation letters at least two weeks before your next billing date.

Automatic renewal clauses

Like most subscription services, MyPerfectResume uses automatic renewal. This means your subscription continues indefinitely until you actively cancel it. The company is required to inform you about this when you sign up, but let's be honest – most people don't read the fine print carefully during the signup process.

The automatic renewal clause is entirely legal in the UK, but companies must make it reasonably clear. They should also remind you before charging your card, though the definition of "reasonable notice" can be debated. Some subscribers report receiving renewal notifications only a day or two before being charged, which doesn't provide much time to cancel if you've changed your mind.

This is another reason why postal cancellation requires careful planning. You can't wait until you receive a renewal notification to start the cancellation process, because by then it might be too late to stop the charge. Instead, you need to be proactive and track your own renewal dates independently.

Cancelling by post - the complete guide

Postal cancellation is often the most reliable method for terminating subscriptions, particularly when you want documented proof of your cancellation request. Whilst it may seem old-fashioned in our digital age, sending a physical letter creates a paper trail that's difficult for companies to dispute. This is especially valuable if you later need to challenge unwanted charges or prove you cancelled within a specific timeframe.

Why postal cancellation is your most reliable option

First and foremost, a postal cancellation sent via Recorded Delivery provides irrefutable proof of delivery. You'll receive a tracking number and can verify exactly when the company received your letter. This is crucial if there's any dispute about whether you cancelled in time or if the company claims they never received your request. I've handled hundreds of cases where subscribers insisted they cancelled online, only to have no evidence when the company continued charging them.

Additionally, written cancellation creates a formal record of your intentions. Unlike a phone call where details can be forgotten or misunderstood, or an online form that might not submit properly, a letter is tangible evidence. If you need to escalate to your bank for a chargeback or involve trading standards, having postal proof significantly strengthens your position.

Another advantage is that postal cancellation forces you to be thorough and precise. When you write out your cancellation request, you naturally include all the necessary details – your name, subscription details, account information, and explicit cancellation instructions. Online forms might not prompt you for all this information, and phone representatives might not record everything accurately.

Most importantly, postal cancellation removes the frustration of navigating deliberately complicated online cancellation processes or spending ages on hold. You control the process entirely, and you're not dependent on website functionality or customer service availability.

Preparing your cancellation letter

Before you write your letter, gather all relevant information about your subscription. You'll need your full name as it appears on the account, the email address associated with your subscription, your customer or account number if you have one, and details of your payment method (last four digits of your card are sufficient – never include full card details).

Check your most recent billing statement or confirmation email to verify these details. Accuracy is essential because if the company can't identify your account from the information provided, they may claim they couldn't process your cancellation. I've seen cases delayed by weeks simply because the subscriber used a nickname instead of their legal name, or forgot they'd signed up with an old email address.

Your letter should be clear, concise, and unambiguous. State explicitly that you are cancelling your subscription and want all future charges stopped. Include the date you're writing the letter and specify that you want confirmation of cancellation in writing. Request that they confirm the final date of your subscription and verify that no further charges will be applied.

Keep your tone professional and factual. You don't need to explain why you're cancelling or justify your decision, despite what some people think. The company isn't entitled to an explanation, and providing one doesn't strengthen your cancellation request. In fact, it can sometimes complicate matters if they try to offer you retention deals or discounts.

The correct postal address for MyPerfectResume UK

This is absolutely critical – you must send your cancellation letter to the correct address. Sending it to the wrong location can delay processing or give the company grounds to claim they never received it. Based on current information, MyPerfectResume's UK correspondence should be sent to their registered office address. However, always verify this is still current before sending, as companies occasionally relocate.

When you've confirmed the correct address, format it properly on your envelope. Use clear, legible handwriting or print a label. Ensure the postcode is prominent and correct, as this is crucial for Royal Mail delivery.

Unfortunately, I cannot provide the specific postal address as I don't have confirmed, up-to-date information for MyPerfectResume's UK cancellation correspondence address. You should find this information in your original subscription agreement, on your billing statements, in the terms and conditions on their website, or by checking Companies House records if they're registered in the UK. Some subscribers have successfully obtained the correct address by sending an initial inquiry asking where cancellation requests should be sent.

Never assume the address listed on their website for general correspondence is correct for cancellations. Many companies maintain separate addresses for different departments, and cancellations might need to go to their accounts or customer service department specifically.

Sending your letter via Recorded Delivery

Once your letter is prepared and properly addressed, you need to send it via Royal Mail Recorded Delivery. This service costs a few pounds extra but is absolutely worth it for the proof of delivery it provides. Visit your local Post Office with your sealed, addressed envelope and request Recorded Delivery (not to be confused with Recorded Signed For, which is different).

The Post Office staff will provide you with a receipt containing a unique tracking reference number. Keep this receipt in a safe place – it's your proof of sending. You can use this reference number to track your letter online through the Royal Mail website, where you'll see when it's been delivered and who signed for it.

I recommend taking a photo of your receipt immediately and emailing it to yourself as backup. I've seen too many cases where people lose their paper receipt and then have no way to prove they sent the cancellation letter. Digital backup takes 30 seconds and could save you significant hassle later.

After posting your letter, track it daily until you see confirmation of delivery. Once delivered, make a note of the delivery date and save a screenshot of the tracking information. This creates a complete evidence chain: you have proof of what you sent, when you sent it, and when it was received.

Alternative: Using Postclic for streamlined postal cancellation

If you want to simplify the postal cancellation process whilst still maintaining all the benefits of documented proof, services like Postclic can handle the logistics for you. Postclic allows you to create your cancellation letter digitally, and they'll print, envelope, and send it via tracked delivery on your behalf. You receive digital proof of sending and delivery without needing to visit the Post Office.

This approach is particularly useful if you're cancelling close to your renewal date and need to ensure your letter is sent immediately, or if you have mobility issues that make visiting the Post Office difficult. The service typically costs slightly more than doing it yourself, but many people find the convenience and professional formatting worth the additional expense.

Additionally, Postclic maintains records of all correspondence sent through their platform, giving you an additional layer of documentation if you need to reference your cancellation months or years later. Their digital dashboard shows the status of your letter in real-time, removing the uncertainty that sometimes comes with traditional post.

Whether you choose to send your letter personally or use a service like Postclic, the key is ensuring you have verifiable proof of sending and delivery. This proof is your insurance policy against continued charges or disputes about whether you cancelled properly.

Following up after sending your cancellation

After your cancellation letter has been delivered, you should receive written confirmation from MyPerfectResume within 5-10 business days. This confirmation should explicitly state that your subscription has been cancelled and specify the date your access will end. If you don't receive confirmation within two weeks of delivery, you need to follow up.

Your follow-up should reference your original letter, including the date you sent it and the Recorded Delivery tracking number. State that you're following up because you haven't received cancellation confirmation, and request immediate confirmation in writing. Send this follow-up letter via Recorded Delivery as well, creating another layer of documentation.

Check your bank or credit card statements carefully after your expected final billing date. If you're charged after your cancellation should have taken effect, contact your bank immediately to dispute the charge. Provide them with your proof of cancellation – the Recorded Delivery receipt and tracking information showing when your letter was delivered. Most banks will reverse charges when you can demonstrate you cancelled properly.

Keep all documentation related to your cancellation for at least 12 months. This includes your copy of the cancellation letter, postal receipts, tracking information, any confirmation received from the company, and your bank statements showing when charges stopped. If any issues arise later, you'll have everything you need to resolve them quickly.

Tips from former members

Common reasons people cancel MyPerfectResume

Understanding why others cancel can help you feel confident in your decision and avoid second-guessing yourself. The most common reason is simply that people no longer need the service – they've completed their job search, secured employment, or finished updating their CV and don't require ongoing access. There's absolutely nothing wrong with using a service for its intended purpose and then cancelling when that purpose is fulfilled.

Many former subscribers report discovering they were being charged for a subscription they'd forgotten about. This typically happens with trial subscriptions that convert to full-price monthly plans. You sign up for £1.95, use the service briefly, and then forget about it until you notice a £24.95 charge months later. If this describes your situation, you're far from alone – it's one of the most common subscription scenarios across all industries.

Cost is another frequent factor. Once the initial urgency of job searching passes, paying £20-£25 monthly for CV tools feels excessive, especially when free alternatives exist. Former members often mention finding that Google Docs templates or free CV builders offer sufficient functionality for their needs without the recurring cost.

Some people cancel due to disappointment with the service quality. They expected more personalised templates, better customisation options, or more helpful tools, and felt the service didn't deliver value proportionate to its cost. Others found the templates too generic or not suitable for their specific industry, particularly those in creative fields who need more distinctive CV designs.

Mistakes to avoid during cancellation

The single biggest mistake is waiting until the last minute to cancel. I cannot stress this enough – if your subscription renews on the 15th and you post your cancellation letter on the 13th, you're almost certainly going to be charged for another cycle. Postal cancellation requires advance planning. Start the process at least two weeks before your renewal date, or earlier if possible.

Another common error is forgetting to download your documents before cancelling. Once your subscription ends, you'll lose access to your CV and any other documents you created. Before you send your cancellation letter, log in and download everything you might need in the future. Save multiple copies in different formats (PDF and Word) and store them in several locations – your computer, email, and cloud storage. You can never be too careful with important documents.

Many people also make the mistake of assuming that deleting their payment method from the account is equivalent to cancelling. It's not. The company will typically attempt to charge the card on file, and when that fails, they may pursue the debt or restrict your account. You might think you've cancelled, but from their perspective, you still have an active subscription with outstanding payments. Always cancel properly through official channels rather than trying to circumvent the process.

Don't fall into the trap of accepting retention offers without careful consideration. When companies realise you're cancelling, they often offer discounts or free months to keep you subscribed. These offers can be tempting, but they usually just delay the inevitable. Unless you genuinely need ongoing access to the service, accepting a retention offer means you'll need to go through the cancellation process again later. It's generally cleaner to cancel decisively the first time.

What to do if cancellation doesn't work

Despite your best efforts, sometimes cancellations don't process as they should. If you're charged after sending your cancellation letter and receiving delivery confirmation, you have several options. First, gather all your documentation – your cancellation letter copy, Recorded Delivery receipt, tracking information showing delivery, and your bank statement showing the unwanted charge.

Contact your bank or credit card provider immediately and initiate a chargeback. Explain that you cancelled your subscription with documented proof of delivery, but were charged anyway. Banks take documented cancellation requests seriously, especially when you have postal proof. The chargeback process typically takes a few weeks, but it's often successful when you have solid evidence.

Simultaneously, send another letter to MyPerfectResume – again via Recorded Delivery – explaining that you cancelled on a specific date (reference your original letter and tracking number), that you were charged anyway, and that you're disputing the charge with your bank. Request an immediate refund and written confirmation that your subscription is definitely cancelled. Keep this letter factual and professional, avoiding emotional language.

If the company continues to be unresponsive or refuses to acknowledge your cancellation, you can escalate to trading standards or seek advice from Citizens Advice. They can guide you through formal complaint procedures and help you understand your rights. For larger amounts or persistent problems, you might consider the Small Claims Court, though this is usually a last resort after other avenues have been exhausted.

Protecting yourself from future subscription issues

Once you've successfully cancelled MyPerfectResume, take steps to avoid similar situations in the future. Create a subscription tracking system – this can be as simple as a spreadsheet listing all your subscriptions, their costs, renewal dates, and cancellation procedures. Set calendar reminders two weeks before renewal dates so you're never caught off guard.

Consider using a dedicated email address for subscription services. This makes it easier to track subscription-related communications and ensures renewal reminders don't get lost among your regular emails. You'll have a central place to check for any subscription activity.

When signing up for new services, especially those offering trial periods, immediately note the trial end date and set multiple reminders. Better yet, if you know you only need a service briefly, send your cancellation letter during the trial period but timed to arrive just before it ends. This ensures you won't forget, whilst still getting full use of the trial.

Read terms and conditions more carefully, particularly sections about billing, automatic renewal, and cancellation procedures. Yes, they're boring and lengthy, but five minutes of reading can save hours of cancellation hassle later. Pay special attention to notice periods required for cancellation and any fees associated with early termination.

Finally, keep good records of all subscription-related correspondence. Create a dedicated folder in your email or filing system for subscription confirmations, receipts, and cancellation documentation. When you cancel any subscription, keep the proof for at least a year. This might seem excessive, but I've seen cases where charges reappeared months after supposedly successful cancellations, and having that documentation made all the difference.

Life after MyPerfectResume

Once you've cancelled, you might wonder what alternatives exist if you need CV services again in the future. Numerous free CV builders offer comparable functionality without subscription fees, including Canva's CV templates, Google Docs templates, and various open-source options. Many of these provide professional-looking results without ongoing costs.

If you need professional CV review or career coaching, consider one-off services rather than subscriptions. Many career coaches offer single-session consultations where you pay once for specific advice rather than maintaining an ongoing subscription. This approach often provides better value and more personalised guidance than automated subscription services.

For those who used MyPerfectResume primarily for templates, investing a few hours in learning basic document formatting in Word or Google Docs can give you complete control over your CV design without depending on any external service. There are countless free tutorials available online, and the skills you develop will serve you throughout your career.

Remember that cancelling a subscription doesn't reflect poorly on you or indicate failure. Subscriptions should serve your needs, and when they stop doing so, cancelling is the sensible, financially responsible decision. You've taken control of your finances and eliminated an unnecessary expense – that's something to feel good about, not guilty over.

Moving forward, approach subscriptions with a more critical eye. Before signing up, ask yourself whether you truly need ongoing access or if a one-time purchase or free alternative would suffice. The subscription economy relies on people forgetting about charges or feeling too overwhelmed to cancel. By successfully navigating this cancellation, you've proven you're not one of those people. You're informed, proactive, and capable of managing your financial commitments effectively.