Ending your Ourmediashop membership made easy

What is Ourmediashop?

Ourmediashop is a UK-based professional services company that operates in the media and publishing sector. The company is registered with Companies House and provides various business-to-business services related to media procurement, advertising placement, and marketing solutions for UK businesses.

From my experience processing cancellations for similar services, Ourmediashop typically works with small to medium-sized enterprises that need assistance with their media buying and advertising campaigns. The service acts as an intermediary between businesses and media outlets, helping clients secure advertising space across different platforms including print, digital, and broadcast media.

Most importantly, you should know that Ourmediashop operates on a subscription or contract basis, which means cancelling requires following specific procedures. Many members find themselves locked into agreements they no longer need, which is why understanding the cancellation process is absolutely crucial before you even consider signing up.

Keep in mind that professional services like Ourmediashop often have different cancellation terms compared to consumer subscriptions. The company's registered address is in Cardiff, and all formal correspondence should be directed there to ensure your cancellation request is properly documented and legally binding.

Common reasons businesses use Ourmediashop

Over the years, I've seen businesses sign up for services like Ourmediashop for several practical reasons. First, they lack in-house expertise for media buying and want professional guidance. Additionally, they're looking to access better rates through bulk purchasing agreements that the service provider has negotiated with media outlets.

Another common scenario involves businesses that are expanding their marketing efforts and need temporary support until they build their own capabilities. Some companies also use these services to access market research and advertising analytics that would be expensive to obtain independently.

Why members decide to cancel

From processing thousands of cancellations, I can tell you the most frequent reasons businesses end their relationship with media services providers. First and foremost, budget constraints force companies to cut external services and bring functions in-house. This is especially common during economic downturns or when businesses need to reduce operational costs.

Next, many businesses find that the return on investment doesn't justify the ongoing fees. They may have initially seen value but discovered over time that they could achieve similar results through direct relationships with media outlets or by using digital advertising platforms independently.

Additionally, some companies experience changes in their business model or marketing strategy that make the service redundant. For instance, a business shifting entirely to digital marketing might no longer need traditional media buying services. Others simply find that the service didn't deliver the promised results or that communication and support were inadequate.

Plans, features and pricing

Understanding what you're paying for is essential before attempting to cancel. Professional services companies like Ourmediashop typically structure their offerings around tiered packages or bespoke agreements tailored to individual business needs.

Based on typical industry practices for similar UK media services, pricing structures usually fall into several categories. Keep in mind that exact pricing can vary significantly based on your specific agreement, so always refer to your original contract documents.

Standard service tiers

Most importantly, professional services often include minimum contract periods, typically ranging from 6 to 24 months. This is where many businesses run into trouble when trying to cancel early. Always check your contract for the initial term and any auto-renewal clauses.

Hidden costs to watch for

From my experience, businesses often overlook certain charges that can complicate cancellation. First, there may be early termination fees if you're cancelling before your minimum contract period expires. These can be substantial, sometimes equivalent to several months of service fees.

Additionally, some agreements include media spend commitments separate from service fees. You might be contractually obligated to spend a certain amount on advertising through the service, and cancelling early could trigger penalties.

Another common pitfall involves outstanding invoices for services already rendered or media placements already made. Make sure all your accounts are settled before initiating cancellation, as unpaid balances can delay or complicate the process.

Terms of service and cancellation policy

This is where things get technical, but understanding these details will save you enormous headaches down the line. Professional services contracts are governed by UK business law, which provides certain protections but also enforces contractual obligations strictly.

Standard notice periods

Most professional services require written notice between 30 and 90 days before your desired cancellation date. This notice period typically needs to align with your contract renewal date, not just any random date you choose. This is a critical mistake I see constantly: businesses send cancellation letters without checking when their contract actually renews.

For example, if your contract renews annually on 1st April and requires 60 days notice, you must submit your cancellation letter by 31st January at the latest. Missing this window usually means you're locked in for another full year.

UK legal requirements for business contracts

Under UK law, business-to-business contracts don't have the same consumer protection provisions as personal subscriptions. The Consumer Rights Act 2015 and Consumer Contracts Regulations don't typically apply to commercial agreements, which means you're bound by whatever terms you agreed to in your contract.

However, the contract must still be fair and clearly written. If terms are ambiguous or if you can demonstrate you were misled about cancellation conditions, you may have grounds to challenge them. Most importantly, any cancellation notice must be in writing to be legally valid. Verbal agreements or email confirmations aren't sufficient for formal contract termination.

Auto-renewal clauses explained

Here's something that catches businesses out constantly: auto-renewal provisions. Many professional services contracts automatically renew for another full term unless you provide timely cancellation notice. The renewal term might even be longer than your initial contract period.

For instance, you might sign a 12-month initial agreement, but the auto-renewal could be for 24 months. If you miss the cancellation window, you could be committed for two more years instead of one. Always check your contract for these provisions before the renewal date approaches.

Refund policies and final billing

Professional services rarely offer refunds for services already provided or for early termination. If you're cancelling mid-contract, expect to pay through your notice period at minimum. Some agreements require you to pay out the remainder of your contract term as a cancellation fee.

Additionally, be prepared for final billing that might include reconciliation of media spend, outstanding invoices, or administrative fees. Request a final account statement in writing so you have documentation of what you owe and when payment is due.

Cancelling by post - the complete guide

Now we get to the practical part that will actually get your cancellation processed. After handling thousands of subscription terminations, I can tell you with absolute certainty that postal cancellation is your most reliable method for professional services contracts.

Why postal cancellation is essential

First, written notice sent by post creates an indisputable paper trail. If there's any dispute about whether you cancelled or when your notice was received, you have proof. This is absolutely critical for business contracts where significant money is at stake.

Next, many professional services contracts explicitly require written notice by post. Email or phone calls simply won't satisfy the contractual requirements, and the company can legitimately claim they never received proper notice if you don't follow the specified procedure.

Additionally, using Recorded Delivery or Royal Mail Signed For service gives you proof of delivery with a signature. This evidence is crucial if the company later claims they never received your cancellation letter. I've seen countless cases where businesses thought they'd cancelled, only to discover months later they were still being charged because their email \