Cancellation service n°1 in United Kingdom
PCS Union, formally known as the Public and Commercial Services Union, stands as one of the UK's largest trade unions representing civil servants, government agency workers, and employees in nationalised industries. With over 185,000 members across the United Kingdom, PCS has built its reputation defending workers' rights in the public sector since its formation in 1998 through the merger of the Public Services, Tax and Commerce Union (PTC) and the Civil and Public Services Association (CPSA).
The union operates as an independent organisation affiliated with the Trades Union Congress (TUC) and provides representation for members working in government departments, agencies, public bodies, and private sector organisations delivering public services. Members typically work in roles ranging from administrative positions in HMRC and the Department for Work and Pensions to operational staff in Border Force, driving examiners, and museum workers.
PCS Union offers workplace representation through elected representatives who negotiate on pay, conditions, and workplace issues. The union has historically taken strong positions on public sector pay, job security, and privatisation concerns. Members gain access to legal advice, representation in disciplinary and grievance procedures, and support during workplace disputes. Additionally, the union provides professional development opportunities, training courses, and various member benefits including financial services and discounts.
Understanding what PCS Union offers helps contextualize why some members eventually choose to cancel their membership. Most commonly, people leave due to retirement, career changes moving them outside represented sectors, financial considerations during tight budgets, or disagreements with the union's political stances and industrial action strategies. Whatever your reason, knowing the proper cancellation process protects your interests and ensures a clean break from membership obligations.
PCS Union operates a straightforward membership structure based on your employment status and income level. Unlike commercial subscriptions with multiple tiers, union membership follows a single-tier model where everyone receives the same representation and benefits, but contribution rates vary according to earnings. This progressive payment system ensures fairness whilst maintaining the union's financial sustainability.
The union calculates membership fees as a percentage of your gross salary, making contributions proportionate to what you earn. This approach differs significantly from flat-rate subscriptions you might encounter elsewhere. For most full-time workers, the standard rate sits at approximately 1% of gross annual salary, though this percentage can vary slightly depending on specific circumstances and periodic adjustments made by union conference decisions.
| Annual Salary Range | Approximate Monthly Fee | Payment Method |
|---|---|---|
| Under £15,000 | £8-£12 | Direct Debit or Payroll |
| £15,000-£25,000 | £12-£20 | Direct Debit or Payroll |
| £25,000-£35,000 | £20-£29 | Direct Debit or Payroll |
| £35,000-£50,000 | £29-£41 | Direct Debit or Payroll |
| Over £50,000 | £41+ | Direct Debit or Payroll |
PCS recognises that some members face financial constraints or work reduced hours. Part-time workers, those on reduced salaries, unwaged members, and retired members maintaining association membership typically pay reduced rates. Part-time members usually pay contributions proportionate to their working hours, whilst retired members keeping associational links might pay a nominal annual fee of around £12-£15 per year.
Students undertaking work placements in represented organisations and apprentices also qualify for reduced rates, often paying around 0.5% of their earnings or a minimum monthly amount of approximately £3-£5. Keep in mind that these reduced rates still entitle you to full representation and benefits during your employment, making the union accessible across different career stages.
Most members pay through direct deduction from salary via their employer's payroll system, which provides convenience and ensures continuous membership without manual payment processing. This method works seamlessly for civil servants and government workers whose employers recognise PCS Union. Alternatively, members can arrange Direct Debit payments processed monthly, giving more control over payment timing but requiring active bank account management.
Understanding your payment method becomes crucial during cancellation because it determines how quickly deductions stop and whether you need to take additional steps beyond notifying the union. Payroll deductions require your employer's payroll department to process changes, potentially causing delays beyond the union's control.
PCS Union operates under the Trade Union and Labour Relations (Consolidation) Act 1992, which provides legal frameworks governing union membership and resignation rights. This legislation guarantees your statutory right to resign from union membership at any time, though unions can impose reasonable notice periods and administrative procedures. Understanding these legal protections alongside PCS's specific policies ensures you navigate cancellation correctly.
UK employment law explicitly protects your right to leave a trade union. Section 174 of the Trade Union and Labour Relations Act establishes that union members can resign by giving reasonable notice in accordance with the union's rules. Importantly, unions cannot impose unreasonable barriers to resignation, and any attempts to prevent legitimate resignation could face legal challenge.
This statutory protection means PCS Union must process your resignation once you've followed their prescribed procedure and served any required notice period. The union cannot refuse your resignation based on outstanding disputes, ongoing representation cases, or disagreement with your reasons for leaving. Most importantly, they cannot continue collecting membership fees indefinitely after receiving proper resignation notice.
PCS Union typically requires one calendar month's notice for membership cancellation. This notice period begins from the date the union receives your written resignation, not from when you post it. This distinction matters significantly because postal delays can extend your membership beyond your intended end date. If you submit resignation on 15th January and the union receives it on 18th January, your membership continues until 18th February at the earliest.
During the notice period, you remain a full member with all associated rights and obligations. You can still access representation, legal advice, and member benefits. Correspondingly, you must continue paying membership contributions for this period. The union will not provide refunds for contributions paid during the notice period, even if you don't utilise any services.
When cancelling PCS membership, you're responsible for contributions up to and including your final membership day. If you pay via payroll deduction, coordinate with your employer's payroll department to ensure deductions stop at the appropriate time. Payroll systems often work one or two months in advance, meaning you might need to request the change earlier than expected to avoid overpayment.
Direct Debit payers should not cancel the Direct Debit mandate before the union confirms your resignation completion. Cancelling the Direct Debit prematurely whilst still technically a member could create arrears on your account, potentially complicating matters if you ever need a membership reference or wish to rejoin. Instead, let the union cancel the Direct Debit once they've processed your resignation, or cancel it yourself only after your final membership day passes.
Resigning from PCS Union affects your access to workplace representation and legal support. Once your membership ends, you lose entitlement to union representation in disciplinary hearings, grievance procedures, and employment disputes. If you're currently involved in an ongoing case, clarify with your representative how resignation affects that specific matter before proceeding.
Additionally, consider that rejoining later typically involves a qualifying period before you can access certain benefits, particularly legal representation for pre-existing issues. Some members facing workplace difficulties resign during quiet periods but find themselves vulnerable when problems arise. Weigh these practical considerations against your reasons for cancelling, especially if your employment situation feels uncertain.
Postal cancellation represents the most reliable, legally robust method for terminating PCS Union membership. Unlike phone calls that leave no paper trail or online forms that might encounter technical issues, a properly sent postal resignation creates indisputable evidence of your cancellation request. This section walks you through the entire process with insider tips for avoiding common pitfalls.
First and foremost, written resignation by post provides documentary evidence that protects both you and the union. If any dispute arises about whether you resigned or when the union received your notice, your proof of postage and delivery confirmation resolves the matter definitively. This protection proves invaluable if membership fees continue being deducted after your intended end date.
Additionally, PCS Union's formal procedures recognise written resignation as the standard method. Whilst some unions have modernised to accept email or online cancellation, written postal resignation always complies with traditional union rules rooted in decades of labour law practice. You eliminate any potential argument that your cancellation method wasn't valid under the union's constitution.
Most importantly, Recorded Delivery or Royal Mail Signed For services provide tracking and proof of delivery. This tracking capability means you'll know exactly when PCS Union received your letter, allowing you to calculate your precise final membership date. Keep in mind that standard first-class post, whilst cheaper, offers no proof of delivery and could leave you vulnerable if your letter goes missing.
Your resignation letter needs specific information to enable smooth processing. Start with your full name exactly as it appears on union records, including any middle names. Next, include your membership number, which appears on membership cards, correspondence from the union, and payslips if you pay via payroll deduction. This number allows the union to locate your record immediately without searching through potentially similar names.
Provide your current home address and, if different, your workplace address. Including both addresses helps the union match your details against their database, which might list either depending on how you initially joined. Add your date of birth as an additional identifier, particularly useful if you have a common name that might match multiple members.
State clearly and unambiguously that you wish to resign from PCS Union membership. Use direct language like "I am writing to resign from my membership of PCS Union" rather than softer phrases like "I am considering cancelling" or "I would like to discuss leaving." Ambiguous wording could delay processing whilst the union seeks clarification.
Specify your preferred effective date if you want membership to end on a particular day, though acknowledge that the union's notice period applies. For example, write "I wish to resign with immediate effect, subject to any required notice period" or "I wish my membership to end on [specific date], provided this allows for the required notice period." This clarity prevents misunderstandings about timing.
Include your payment method details. If you pay via payroll deduction, state your employer's name and your employee number. If you pay by Direct Debit, mention this so the union can cancel the mandate appropriately. This information helps the union stop future payments correctly.
Request written confirmation of your resignation and your final membership date. Ask them to confirm when your membership will officially end and when contributions will cease. This confirmation provides closure and evidence should any problems arise later.
Send your resignation letter to PCS Union's head office at the following address. Double-check you've copied every line exactly, as incorrect addressing causes delays and potential non-delivery:
Address your envelope clearly using this exact format. Write legibly or, better still, print address labels to eliminate any possibility of misreading. Include the return address on the envelope back so Royal Mail can return the letter if delivery fails for any reason.
Royal Mail offers several services suitable for resignation letters, but not all provide equal protection. Standard first-class post costs least but provides no tracking or proof of delivery. If your letter goes missing, you have no evidence you sent it, potentially forcing you to restart the resignation process and extending your membership.
Recorded Delivery provides tracking and requires a signature upon delivery, creating proof that PCS Union received your letter on a specific date. This service costs around £3-£4 on top of postage but delivers peace of mind worth far more than this modest expense. You'll receive a reference number allowing you to track the letter online and see exactly when someone at the union signed for it.
Royal Mail Signed For offers similar benefits to Recorded Delivery at a slightly lower price point, typically around £2-£3 extra. Both services suit resignation letters perfectly, so choose based on price and convenience at your local Post Office. Keep in mind that Special Delivery Guaranteed by 1pm costs significantly more (£6-£8) and provides no additional benefit for resignation purposes since you're not working to a same-day deadline.
First, write your resignation letter including all the essential information detailed earlier. Print it on clean white paper using a printer if possible, as handwritten letters can be harder to read and might slow processing. Sign the letter in ink at the bottom to authenticate it as genuinely from you.
Next, make two copies of the letter before sealing it. Keep one copy for your personal records and one as a spare. These copies prove what you sent and when, which becomes crucial if any dispute arises. Store your copy somewhere safe with your proof of postage receipt.
Place the letter in an envelope and seal it securely. Write the PCS Union address clearly on the front and your return address on the back. Take the sealed envelope to your nearest Post Office branch rather than posting it in a street postbox, as you need counter service to purchase Recorded Delivery or Signed For.
At the Post Office counter, request Recorded Delivery or Royal Mail Signed For service. The clerk will weigh your envelope, calculate the fee, and provide a receipt with a tracking reference number. This receipt is crucial evidence, so keep it safe with your copy of the letter. The clerk will attach a tracking label to your envelope and process it through the Royal Mail system.
Additionally, take a photo of the sealed, addressed envelope before handing it over. Whilst not legally necessary, this extra evidence documents exactly what you sent and when. These multiple layers of documentation might seem excessive, but they provide comprehensive protection if anything goes wrong.
After posting, track your letter using the reference number from your receipt. Visit the Royal Mail website and enter the tracking number in their Track and Trace system. You'll see updates as the letter progresses through the postal system, typically showing collection, processing, and delivery stages.
Most importantly, the tracking system records the exact date and time of delivery plus the name of the person who signed for it. Screenshot this delivery confirmation and save it with your other resignation documentation. This screenshot proves conclusively that PCS Union received your resignation on a specific date, allowing you to calculate your final membership day accurately.
Royal Mail typically delivers Recorded Delivery and Signed For items within one to two working days for UK addresses. If tracking shows no delivery after three working days, contact Royal Mail customer service using your tracking number to investigate. Keep in mind that the union cannot claim they never received your letter if Royal Mail tracking shows successful delivery with a signature.
Once tracking confirms delivery, wait approximately five to seven working days for the union to process your resignation. Large organisations like PCS Union handle substantial daily correspondence, so allow reasonable time for administrative processing. During this period, your resignation letter will be opened, logged, and assigned to the appropriate department for action.
If you haven't received written confirmation within ten working days of confirmed delivery, follow up with a phone call to the membership department. Have your membership number, the date you posted your resignation, and your Royal Mail tracking number ready. Politely explain that you sent resignation by Recorded Delivery on [date], it was delivered on [date] according to tracking, and you're calling to confirm receipt and processing.
This follow-up call serves two purposes: it prompts action if your letter got mislaid during internal processing, and it creates an additional record of your resignation attempt. Make a note of the date you called, who you spoke with, and what they said. If they claim no record of your letter despite proof of delivery, calmly explain you have tracking evidence showing delivery and can provide the reference number.
For payroll deduction payments, contact your employer's payroll or HR department once you've sent your resignation. Explain that you've resigned from PCS Union effective [date] and request they stop deductions from that date forward. Provide them with a copy of your resignation letter and proof of postage as supporting documentation.
Payroll systems often work one or two pay periods in advance, meaning changes don't take effect immediately. If you resign in January, deductions might continue through February depending on your employer's payroll cycle. This continuation doesn't mean your resignation failed; it reflects payroll system limitations. The union should refund any overpaid contributions once they process your resignation and confirm with your employer.
For Direct Debit payments, wait until you receive written confirmation from PCS Union that your resignation is complete before cancelling the Direct Debit mandate. The union should cancel the mandate themselves as part of processing your resignation. If they don't, and you continue seeing deductions after your final membership date, contact your bank to cancel the Direct Debit, providing them with evidence of your completed resignation.
Many members send resignation letters without proof of postage, using standard first-class post to save a few pounds. This economy proves false if the letter goes missing, forcing you to send another resignation and extending your membership by weeks or months. Always use tracked postal services for important documents like resignation letters.
Another frequent error involves cancelling Direct Debits before the resignation completes. Members assume stopping payment equals resignation, but this creates arrears on your account whilst you remain technically a member. The union could pursue these arrears or complicate future interactions. Always resign formally first, then stop payments only after confirmation.
Some members write vague letters expressing dissatisfaction without clearly stating resignation. The union might interpret such letters as complaints requiring response rather than resignation requests. Use clear, unambiguous language stating your intention to resign, regardless of your reasons or feelings about the union.
Additionally, members sometimes forget to keep copies and proof of postage. If problems arise months later, you'll have no evidence of when you resigned or what you sent. Documentation protects you, so maintain comprehensive records of every step in the cancellation process.
Whilst you can certainly handle postal cancellation yourself following the steps above, services like Postclic streamline the process significantly. Postclic specialises in sending tracked letters on your behalf, handling the entire postal process digitally whilst ensuring your resignation reaches PCS Union with full proof of delivery.
Rather than visiting the Post Office, purchasing Recorded Delivery, and managing tracking numbers manually, Postclic lets you submit your resignation letter digitally. You provide the necessary information through their platform, and they handle printing, enveloping, and posting via tracked postal services. This approach saves time and eliminates the physical hassle of Post Office visits.
Most importantly, Postclic provides digital proof of postage and delivery confirmation automatically. You'll receive notifications when your letter is posted and when it's delivered, with all documentation stored digitally for easy access. This digital record-keeping proves particularly valuable if you need to reference your resignation months or years later.
Additionally, Postclic ensures professional formatting and presentation. Your resignation letter arrives printed on quality paper in a proper business envelope, creating a professional impression that might encourage faster processing. Whilst handwritten letters work perfectly well legally, professionally formatted correspondence sometimes receives more prompt attention in busy administrative departments.
Consider using Postclic if you're particularly busy and struggle to find time for Post Office visits during opening hours. Many people work standard hours that clash with Post Office availability, making it difficult to send Recorded Delivery without taking time off work. Postclic eliminates this scheduling challenge entirely.
The service also suits people who feel uncertain about writing resignation letters. Whilst you don't need templates or complex language, some people appreciate guidance on including all necessary information correctly. Postclic's structured approach ensures you provide everything required for smooth processing.
Keep in mind that Postclic charges a service fee covering their printing, posting, and tracking services. Weigh this cost against the value of your time and the convenience of digital management. For many people, paying a modest fee to avoid Post Office visits and manual tracking proves worthwhile, whilst others prefer the traditional approach of handling everything personally.
Learning from others who've successfully cancelled PCS Union membership helps you avoid common pitfalls and navigate the process smoothly. These insights come from real experiences of former members who've completed the resignation process and can offer practical wisdom beyond official procedures.
Former members consistently recommend timing resignation carefully around your pay cycle and any ongoing workplace issues. If you're paid monthly, consider when contributions are deducted and time your resignation to minimise overpayment. Resigning just after a deduction means you'll likely pay for nearly two more months due to the notice period and payroll processing delays.
Additionally, avoid resigning immediately before or during workplace difficulties. Several former members regretted cancelling membership shortly before disciplinary issues or redundancy situations arose, finding themselves without representation when they needed it most. If your workplace feels stable and you're confident in your position, resignation carries less risk. If you sense potential problems brewing, maintaining membership might prove wise despite any frustrations with the union.
Experienced former members emphasise documentation obsessively. Keep copies of every letter, email, and note from phone conversations. Save proof of postage receipts, delivery confirmation screenshots, and any correspondence from the union. Create a dedicated folder, physical or digital, containing all resignation-related documents.
This documentation proves invaluable if contributions continue after your membership should have ended. Several former members reported needing to provide evidence to their employers or banks when stopping deductions, and comprehensive documentation resolved issues quickly. Without proof, you might struggle to demonstrate when you resigned and when contributions should have ceased.
Former members note that processing times vary considerably depending on when you submit resignation and how busy the union's administrative staff are. Some received confirmation within days, whilst others waited three weeks or more. Plan for this variability by resigning earlier than absolutely necessary if you're working to a specific deadline.
Additionally, be prepared for contributions to continue during the notice period and potentially one additional cycle due to payroll processing. Budget accordingly rather than assuming immediate cessation of deductions. Former members who expected instant stops felt frustrated when deductions continued, whilst those who anticipated delays experienced the process as smooth and predictable.
Several former members recommend keeping resignation letters professional and neutral regardless of your reasons for leaving. Avoid criticising the union, its policies, or its representatives in your resignation letter. This professionalism serves multiple purposes: it ensures faster processing without defensive responses, maintains positive relationships with workplace representatives you might still interact with, and keeps doors open should you wish to rejoin later.
Remember that union representatives are often colleagues in your workplace. Burning bridges through hostile resignation letters can create awkward working relationships. Former members who resigned professionally reported smooth processes and maintained good collegial relationships, whilst those who vented frustrations sometimes experienced tension afterwards.
Former members stress the importance of truly understanding what union membership provided before cancelling. Beyond obvious benefits like representation in disciplinary hearings, membership often included less visible advantages: legal advice helplines, professional development opportunities, and collective bargaining power affecting your pay and conditions even if you never personally needed representation.
Some former members rejoined after realising they missed certain benefits or faced workplace situations where representation would have helped. Others remained satisfied with their decision to leave but appreciated having made an informed choice. Take time to review all membership benefits and consider which ones you actually used or might need in future before committing to cancellation.
A few former members wished they'd known about reduced rate options before cancelling completely. If financial pressure drives your resignation, investigate whether you qualify for reduced contributions based on part-time work, reduced hours, or financial hardship. Some members successfully negotiated temporary contribution reductions during difficult periods, maintaining membership at lower cost.
Similarly, if disagreement with specific union policies or industrial action motivates your resignation, consider whether expressing concerns through internal union channels might address your issues without requiring cancellation. Former members who engaged with union democratic processes sometimes found their concerns heard and addressed, whilst others confirmed that leaving was indeed the right choice for them.
Former members who changed jobs shortly after resigning sometimes regretted the timing. If you're planning to move to another public sector role where PCS Union operates, you'll need to rejoin and potentially serve qualifying periods before accessing certain benefits. Consider coordinating resignation with definite career moves rather than cancelling speculatively before job changes crystallise.
Conversely, if you're definitely leaving the public sector for private sector employment, resigning makes clear sense. Former members who moved to non-represented sectors found no reason to maintain membership and appreciated ending contributions cleanly. Align your resignation timing with your actual employment situation rather than anticipated changes that might not materialise.
Experienced former members recommend checking your final payslips carefully for several months after resignation to confirm deductions have stopped completely. Payroll errors occasionally cause contributions to continue despite completed resignations. If you spot continued deductions, contact your payroll department immediately with your resignation confirmation documentation.
Additionally, check whether your employer deducted union contributions before or after tax calculations. This technical detail affects whether you receive any tax adjustment when contributions stop. Former members paying contributions from pre-tax salary saw slight tax increases after resignation, whilst those paying from post-tax income experienced no tax changes. Understanding this helps you anticipate your actual take-home pay increase after cancellation.
Finally, former members suggest updating your personal records about union membership status. If you maintain a CV or professional profile mentioning union membership, update these documents to reflect your current status. This attention to detail prevents confusion in future job applications or professional contexts where union membership might be relevant.