How to end your Your Space subscription in the UK

What is Your Space?

Your Space is a UK-based gym and fitness facility that operates as part of a network of health clubs across the country. These facilities typically offer a range of fitness equipment, group exercise classes, personal training services, and wellness amenities designed to help members achieve their health and fitness goals. Your Space gyms are known for providing accessible fitness options with flexible membership arrangements that cater to various budgets and commitment levels.

The facilities generally include cardiovascular equipment, resistance machines, free weights areas, and dedicated spaces for functional training. Most Your Space locations also feature group fitness studios where members can participate in classes ranging from yoga and Pilates to high-intensity interval training and spin sessions. Some branches may include additional amenities such as swimming pools, saunas, steam rooms, and café areas, though this varies by location.

Your Space positions itself as a community-focused fitness provider, aiming to create welcoming environments for people at all fitness levels. Whether you're a complete beginner taking your first steps into regular exercise or an experienced gym-goer looking for quality facilities close to home, Your Space facilities are designed to accommodate diverse needs and preferences.

Keep in mind that Your Space operates multiple locations throughout the UK, and each facility may have slightly different offerings depending on the size and layout of the premises. This means your specific membership benefits might vary based on which branch you joined and whether you have access to single-site or multi-site privileges.

Plans, features and pricing

Your Space typically offers several membership tiers to accommodate different usage patterns and budgets. Understanding what you're paying for is essential when considering cancellation, as it helps you evaluate whether you're getting value for money or whether it's time to move on.

Membership options and costs

Most Your Space locations structure their memberships around flexibility and access levels. Here's what you can typically expect:

Additionally, most memberships require a joining fee, which can range from £10 to £50 depending on promotional periods and the membership level you select. Some locations may waive this fee during special campaigns or for students and seniors.

What's included in your membership

Standard Your Space memberships generally include access to cardio equipment such as treadmills, cross-trainers, rowing machines, and exercise bikes. You'll also have access to resistance equipment including weight machines, cable systems, and smith machines. Free weights areas with dumbbells, barbells, and benching stations are typically available to all members.

Group fitness classes form a significant part of the Your Space offering, with schedules that often include spinning, body pump, Zumba, yoga, Pilates, and circuit training sessions. The availability and variety of classes depend on your membership tier and the specific location you've joined.

Most importantly, check your membership agreement carefully to understand exactly what you signed up for. This document will be crucial when you decide to cancel, as it outlines your rights and obligations.

Terms of service and cancellation policy

Understanding Your Space's terms of service is absolutely essential before you attempt to cancel. I've seen countless members make costly mistakes simply because they didn't read the fine print when they signed up. Let me walk you through what you need to know.

Contract types and commitment periods

Your Space typically offers two main contract structures: rolling monthly memberships and fixed-term contracts (usually 12 months). The type you have dramatically affects how and when you can cancel.

Rolling monthly memberships provide more flexibility but often come at a slightly higher monthly rate. These contracts automatically renew each month until you provide notice of cancellation. The standard notice period for rolling contracts is typically 30 days, meaning you need to inform Your Space a full month before you want your membership to end.

Fixed-term contracts, on the other hand, lock you in for a specified period—most commonly 12 months. These usually offer lower monthly rates but come with significant restrictions on early cancellation. If you signed a 12-month contract, you're generally obligated to pay for the entire term unless you meet specific exemption criteria.

Notice periods and deadlines

Here's where many members trip up: Your Space requires written notice of cancellation, and the notice period starts from the date they receive and process your letter, not from the date you send it. This is precisely why I always recommend using Recorded Delivery for cancellation letters—you need proof of when they received it.

Keep in mind that if you're on a direct debit payment plan, you'll need to factor in the billing cycle. Your Space will continue to collect payments until your notice period expires, even if you stop using the facilities immediately after sending your cancellation letter.

Early cancellation circumstances

UK consumer law provides certain protections that allow you to cancel fixed-term contracts early without penalty in specific circumstances. Your Space must honour these legal provisions, though you'll need to provide appropriate documentation.

Accepted reasons for early cancellation typically include permanent relocation to an area where Your Space has no facilities within a reasonable distance (usually defined as more than 15 miles), serious injury or medical condition that prevents you from using the gym (requires GP letter), and redundancy or significant financial hardship (requires supporting documentation).

Additionally, if Your Space significantly changes the terms of your membership—such as increasing prices beyond what was agreed, reducing facility access, or closing amenities that were part of your original contract—you may have grounds for early termination without penalty.

Why members typically cancel

From my experience processing thousands of gym cancellations, the reasons people leave Your Space fall into several common categories. Understanding these patterns might help you evaluate whether cancellation is truly the right choice or whether there's an alternative solution.

Financial pressures account for a significant proportion of cancellations. Monthly gym memberships can feel like a luxury when household budgets tighten, especially if you're not using the facilities regularly enough to justify the cost. Many members find themselves paying £40 or more per month while only visiting once or twice, which works out to an expensive per-visit rate.

Lack of use is perhaps the most common reason. Life gets busy, initial enthusiasm wanes, or the gym simply doesn't fit into your routine as planned. I've processed countless cancellations from members who signed up with the best intentions but found themselves unable to maintain consistent attendance.

Relocation is another frequent trigger. Whether moving for work, family reasons, or lifestyle changes, finding yourself too far from your Your Space location makes membership impractical. Some members discover that their new area has more convenient or better-equipped alternatives.

Facility issues can also prompt cancellations. Equipment that's frequently out of order, overcrowding during peak hours, cleanliness concerns, or changes in class schedules can all diminish the value proposition enough that members decide to look elsewhere.

Cancelling by post - the complete guide

Now let's get into the practical steps for cancelling your Your Space membership by post. This is the method I recommend above all others, and I'll explain exactly why as we go through the process.

Why postal cancellation is your best option

First, let me address why I'm so insistent about using postal cancellation rather than other methods. After processing thousands of gym cancellations, I've seen every possible complication, and postal cancellation consistently proves the most reliable and legally robust approach.

Written cancellation creates an indisputable paper trail. When you cancel by post using Recorded Delivery, you have physical proof that you sent the cancellation, when you sent it, and when Your Space received it. This evidence is invaluable if any disputes arise about whether you properly cancelled or met the notice period requirements.

Many gym members have told me horror stories about attempting to cancel in person or by phone, only to find that their cancellation was never processed, was \