Cancellation service N°1 in United Kingdom
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Stopping Snap Plus: What You Need to Know
What is Snap Plus?
Snap Plus is a UK-based digital identity verification and customer onboarding platform designed primarily for businesses in regulated industries. Operating from their London headquarters at 50 Cowcross Street, this software-as-a-service (SaaS) provider helps companies verify customer identities, conduct background checks, and streamline their compliance processes. Think of it as the behind-the-scenes technology that verifies your identity when you open a bank account, apply for a loan, or sign up for certain professional services.
The platform integrates with various data sources and regulatory databases to perform real-time identity verification, anti-money laundering (AML) checks, and Know Your Customer (KYC) compliance. Most importantly, Snap Plus isn't typically a service that individual consumers sign up for directly—it's usually a B2B (business-to-business) solution that companies purchase to verify their own customers. However, some businesses do maintain ongoing subscriptions for continuous monitoring services or access to their verification dashboard.
From my experience processing cancellations for similar SaaS platforms, I've noticed that businesses often subscribe to Snap Plus during a growth phase or when entering regulated markets, then later find they've outgrown the service, found a more cost-effective alternative, or are consolidating their tech stack. The subscription model means you're paying regularly—monthly or annually—for access to their verification tools and API integrations.
Keep in mind that Snap Plus operates in a competitive market alongside other identity verification providers. The service has evolved significantly since its inception, adding features like biometric verification, document scanning, and automated compliance reporting. Understanding exactly what you're paying for is crucial before you decide to cancel, as some businesses discover they're still using certain features without realising it.
Plans, features and pricing
Based on current market research, Snap Plus operates on a tiered subscription model, though they typically customize pricing based on verification volumes and specific feature requirements. This is standard practice in the identity verification industry, where usage can vary dramatically between a small fintech startup and a major financial institution.
Typical subscription tiers
While Snap Plus doesn't always publish exact pricing publicly—a common practice in B2B SaaS—here's what I've learned from processing cancellations and speaking with former subscribers about their typical plan structure:
| Plan Level | Approximate Monthly Cost | Key Features | Typical Users |
|---|---|---|---|
| Starter | £200-£500 | Basic identity checks, limited API calls, standard support | Small businesses, startups |
| Professional | £500-£1,500 | Enhanced verification, AML screening, priority support, higher API limits | Growing companies, regulated businesses |
| Enterprise | £1,500+ | Custom integrations, dedicated account manager, unlimited verifications, advanced reporting | Large organizations, financial institutions |
First, understand that these figures are approximate. Many subscribers I've worked with discovered they were paying significantly more than expected because of per-verification charges on top of their base subscription fee. This is absolutely critical to check in your own contract before cancelling—you might have outstanding usage charges that need settling.
Core features across plans
Most Snap Plus subscriptions include identity document verification (passports, driving licences, national ID cards), facial recognition and liveness detection, address verification against UK databases, and basic AML screening against sanctions lists. Higher-tier plans add enhanced due diligence, ongoing monitoring of customers, custom risk scoring models, and white-label solutions.
Additionally, subscribers typically get access to a web-based dashboard, API documentation and integration support, and compliance reporting tools. The Professional and Enterprise tiers usually include dedicated support channels and faster response times—something worth considering if you're mid-integration when you decide to cancel.
Common pricing pitfalls
From processing hundreds of SaaS cancellations, I've seen three major pricing issues with services like Snap Plus. First, auto-renewal clauses that kick in 30-60 days before your annual contract ends—miss this window and you're committed for another year. Second, minimum commitment periods, often 12 months for discounted rates, with early termination fees that can be substantial. Third, those per-transaction costs I mentioned earlier, which can accumulate quietly if you're not monitoring usage.
Keep in mind that some businesses maintain Snap Plus subscriptions they barely use simply because they forgot about them or assumed they'd need them \