Ending your TradingView membership made easy

About TradingView subscription services

TradingView operates as a sophisticated financial markets platform, providing charting software, market analysis tools, and social networking capabilities for traders and investors. Established as a cloud-based service, the platform delivers real-time data across equities, foreign exchange, cryptocurrencies, and other financial instruments. The company maintains its UK operational presence at 10 Queen Street Place, London, EC4R 1AG, thereby subjecting its contractual arrangements to UK consumer protection legislation and regulatory frameworks.

In accordance with the Financial Conduct Authority's guidelines for financial technology services, TradingView functions primarily as an information service provider rather than a regulated financial adviser. Nevertheless, the subscription agreements governing access to premium features constitute legally binding contracts subject to the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Consequently, subscribers possess specific statutory rights regarding contract termination and service cancellation.

The platform's business model operates on a freemium basis, wherein basic charting functionality remains accessible without charge, whilst advanced features, enhanced data feeds, and professional-grade analytical tools require paid subscription arrangements. These contractual relationships establish mutual obligations between TradingView and its subscribers, including payment terms, service delivery standards, and cancellation procedures. Understanding these contractual parameters proves essential for subscribers seeking to exercise their termination rights effectively.

Furthermore, TradingView's terms of service incorporate provisions regarding data usage, intellectual property rights, and liability limitations. Subscribers entering into these agreements should recognise that premium subscriptions typically involve recurring payment obligations, which continue until properly cancelled in accordance with the contractual notice requirements. The platform processes payments through automated billing systems, making formal cancellation notices particularly important to prevent unauthorised continuing charges.

Membership tiers and pricing structures

TradingView's subscription framework comprises multiple tiered offerings, each delineated by specific feature sets and corresponding price points. The contractual terms associated with each tier establish distinct rights and obligations, which subscribers must comprehend before initiating cancellation procedures. The pricing structure reflects a graduated model designed to accommodate varying levels of trading activity and analytical requirements.

Available subscription plans

The platform currently offers four principal subscription categories, ranging from the complimentary Basic tier to the comprehensive Premium tier. Each subscription level operates under separate contractual terms, with varying notice periods and refund eligibility criteria. The following table delineates the primary subscription options and their associated monthly costs when billed on a recurring basis:

It should be noted that TradingView frequently offers promotional pricing for annual subscriptions, which may include discounted rates compared to month-to-month arrangements. However, annual subscription contracts typically involve more complex cancellation provisions, as they constitute fixed-term agreements rather than rolling monthly contracts. Consequently, subscribers should carefully review the specific contractual terms applicable to their chosen billing cycle before proceeding with cancellation.

Billing cycles and payment obligations

The contractual framework governing TradingView subscriptions establishes automatic renewal provisions unless subscribers provide timely cancellation notice. Monthly subscriptions renew on the anniversary date of the initial subscription commencement, whilst annual subscriptions renew upon completion of the twelve-month contract period. These automatic renewal clauses constitute standard terms in software-as-a-service agreements, but they impose specific obligations on subscribers wishing to terminate their contracts.

Furthermore, the platform's payment processing systems typically charge subscription fees in advance for the forthcoming billing period. This advance payment structure means that cancellation notices must be submitted with sufficient lead time to prevent charges for subsequent billing cycles. In accordance with standard industry practice, TradingView's terms of service generally stipulate that cancellations become effective at the conclusion of the current paid period, rather than generating immediate pro-rata refunds.

Understanding your cancellation rights under UK law

UK consumer protection legislation establishes comprehensive rights for subscribers seeking to cancel service agreements, including digital content subscriptions such as TradingView. The primary statutory framework governing these rights comprises the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, which together create a robust regulatory environment protecting consumer interests in contractual relationships.

Statutory cooling-off period provisions

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 grant consumers a mandatory fourteen-day cooling-off period for distance contracts, including online subscription services. This statutory right enables subscribers to cancel their agreements without providing justification, provided they submit cancellation notices within fourteen calendar days of contract formation. Nevertheless, this right becomes modified when consumers actively commence using digital content services during the cooling-off period.

Specifically, Regulation 37 establishes that consumers forfeit their cooling-off rights if they expressly consent to immediate service provision and acknowledge that such consent eliminates their cancellation rights. TradingView's subscription process typically includes such consent mechanisms, whereby subscribers confirm their understanding that accessing premium features immediately upon subscription constitutes waiver of the statutory cooling-off period. Consequently, most subscribers cannot rely upon these cooling-off provisions for cancellation beyond the initial subscription moment.

Contractual cancellation terms and notice requirements

Beyond the statutory cooling-off period, cancellation rights derive from the contractual terms established in TradingView's service agreement. These terms typically require subscribers to provide advance notice of their intention to cancel, with the notice period varying depending upon the subscription type and billing frequency. Monthly subscriptions generally permit cancellation with effect from the next billing date, provided adequate notice is given before the renewal date.

Annual subscriptions present more complex considerations, as these fixed-term contracts may not permit mid-term cancellation without financial penalties. The contractual principle of pacta sunt servanda (agreements must be kept) generally prevents unilateral contract termination before the agreed term expires. Nevertheless, subscribers retain the right to provide notice that prevents automatic renewal at the contract's conclusion. Understanding these distinctions proves crucial for subscribers planning their cancellation strategy.

Documentation and evidence retention requirements

From a legal standpoint, maintaining comprehensive documentation of cancellation communications constitutes essential practice for protecting subscriber rights. The evidentiary value of written cancellation notices becomes particularly significant if disputes arise regarding billing, refunds, or continuing service charges. Consequently, subscribers should preserve copies of all cancellation correspondence, along with proof of delivery to TradingView's registered office.

Furthermore, the legal principle of burden of proof places responsibility upon the party asserting a claim to demonstrate its validity. In cancellation disputes, subscribers must typically prove they provided timely, proper notice in accordance with contractual requirements. Written correspondence sent via recorded delivery provides superior evidential weight compared to informal communication methods, as it generates independent verification of both content and delivery timing.

Step-by-step postal cancellation procedure

Postal cancellation represents the most legally robust method for terminating TradingView subscriptions, as it generates comprehensive documentary evidence and complies with traditional notice requirements established in contract law. This section delineates the procedural steps necessary to effect valid cancellation through postal correspondence.

Why postal cancellation provides superior protection

The postal cancellation method offers several distinct advantages from a contractual and evidentiary perspective. Firstly, written correspondence creates a permanent record of the cancellation request, including the specific date, detailed instructions, and subscriber identification information. This documentation proves invaluable if disputes subsequently arise regarding whether proper notice was provided or when cancellation became effective.

Secondly, Royal Mail's Recorded Delivery service generates independent third-party verification of posting and delivery, creating indisputable evidence that correspondence reached the recipient. This proof of delivery mechanism satisfies legal requirements for notice provision and eliminates potential disputes about whether cancellation requests were received. Furthermore, postal correspondence demonstrates deliberate, formal intent to terminate the contractual relationship, which carries greater legal weight than informal electronic communications.

Additionally, postal cancellation bypasses potential technical issues associated with online account management systems, including website accessibility problems, login difficulties, or interface navigation challenges. The postal method remains universally accessible regardless of technological capabilities or platform-specific requirements. Moreover, it creates a paper trail independent of the service provider's internal systems, ensuring that cancellation evidence exists outside TradingView's control.

Preparing your cancellation correspondence

Effective cancellation letters should incorporate specific elements to ensure legal validity and clarity of intent. The correspondence must clearly identify the subscriber, reference the relevant account or subscription details, and explicitly state the intention to cancel the service. Including the subscription plan name, account email address, and any customer reference numbers facilitates accurate processing and reduces potential administrative confusion.

The cancellation notice should specify the desired effective date, taking into account any contractual notice periods stipulated in TradingView's terms of service. For monthly subscriptions, subscribers typically request cancellation effective from the next billing date, whilst annual subscription holders should specify that they wish to prevent automatic renewal at the contract term's conclusion. Clear, unambiguous language eliminates potential misinterpretation of the subscriber's intentions.

Furthermore, the correspondence should request written confirmation of the cancellation, including verification of the effective date and confirmation that no further charges will be applied. This request creates an obligation for TradingView to respond, generating additional documentation of the cancellation transaction. Subscribers should also include their contact details for correspondence purposes, ensuring TradingView can provide the requested confirmation.

Addressing and dispatching your cancellation letter

The cancellation correspondence must be addressed to TradingView's registered UK office to ensure proper delivery to the appropriate administrative department. The correct postal address for cancellation notices is:

• 10 Queen Street Place, London, EC4R 1AG

Subscribers should clearly mark the envelope with appropriate attention lines, such as \