Ending your Allyoucanbooks membership made easy

About Allyoucanbooks

Allyoucanbooks is a subscription-based digital service that provides unlimited access to a vast library of audiobooks and ebooks. Operating primarily in the UK market, this platform appeals to avid readers and listeners who want to enjoy multiple titles each month without purchasing individual books. The service offers streaming and downloading options, allowing subscribers to access content across various devices including smartphones, tablets, and computers.

The platform distinguishes itself by offering an all-you-can-consume model rather than credit-based systems used by competitors. This means subscribers can listen to or read as many books as they wish during their subscription period without worrying about running out of credits. The catalogue includes thousands of titles across multiple genres, from fiction and non-fiction to self-help and children's books.

However, many subscribers find themselves needing to cancel their membership for various reasons. Common motivations include discovering that the available catalogue doesn't align with their reading preferences, finding the monthly cost doesn't justify their actual usage, or simply wanting to reduce their overall subscription expenses. Some users also report technical difficulties with the app or discover that competing services better suit their needs.

Understanding your rights as a consumer is essential when dealing with any subscription service. In the UK, you are protected by robust consumer protection legislation that ensures companies cannot make cancellation unreasonably difficult. This means that regardless of what cancellation methods a company promotes, you always have the right to cancel in writing by post, and this method provides you with the strongest legal protection and evidence of your cancellation request.

Subscription plans and pricing

Allyoucanbooks operates on a straightforward subscription model designed to provide flexibility for different types of readers and listeners. The service typically offers monthly subscription options that automatically renew unless you take action to cancel. Understanding the pricing structure is crucial before you commit, as this knowledge helps you make informed decisions about whether the service represents good value for your reading habits.

Current subscription options

The platform generally offers a single-tier unlimited access subscription. This simplicity means you don't need to navigate complex pricing tiers or worry about choosing the wrong plan. The monthly subscription grants you complete access to the entire library without restrictions on how many titles you can access during your subscription period.

The service often provides a free trial period for new subscribers, typically lasting between 7 to 30 days. This trial allows you to explore the catalogue and determine whether the service meets your expectations before committing financially. However, you must remember that unless you cancel before the trial ends, your payment method will be charged automatically, and your subscription will continue.

Payment methods and billing practices

Allyoucanbooks accepts standard payment methods including credit cards, debit cards, and sometimes PayPal. The billing occurs automatically on the same date each month based on when you initially subscribed. This automatic renewal system is convenient for those who wish to continue using the service, but it requires vigilance if you want to avoid unwanted charges.

The company typically sends email notifications before charging your account, but these reminders can easily be missed or filtered into spam folders. Therefore, keeping track of your subscription renewal date independently is advisable. Many consumers have reported being charged for months they didn't actively use the service simply because they forgot about the automatic renewal.

Value assessment considerations

When evaluating whether Allyoucanbooks represents good value, consider your actual usage patterns. If you typically listen to or read fewer than two books per month, purchasing individual titles might prove more economical. However, for voracious readers who consume multiple books weekly, the unlimited access model can offer significant savings compared to buying books individually.

The catalogue size and content quality also factor into the value equation. Some subscribers discover that whilst the library contains thousands of titles, many are older publications or lesser-known works rather than current bestsellers. This limitation doesn't necessarily diminish the service's value, but it does mean you should explore the available catalogue during any trial period to ensure it matches your preferences.

Cancellation terms and conditions

Understanding the cancellation terms for Allyoucanbooks is essential for protecting your consumer rights and avoiding unwanted charges. UK consumer protection law provides you with clear rights regarding subscription cancellations, and companies must honour these rights regardless of their preferred cancellation procedures.

Legal requirements in the UK

Under UK consumer protection regulations, you have the right to cancel subscription services with reasonable notice. For services like Allyoucanbooks, this typically means you must cancel before your next billing date to avoid being charged for another month. The Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 establish that cancellation processes must be straightforward and transparent.

These regulations also stipulate that if you signed up for the service online, you have a 14-day cooling-off period during which you can cancel without providing any reason. This right applies even if you've used the service during this period, though the company may deduct a proportional amount for any usage during the cooling-off period.

Notice periods and timing

The standard practice for Allyoucanbooks requires that you submit your cancellation request before your next billing cycle begins. In practice, this means you should aim to cancel at least 2-3 business days before your renewal date to ensure your request is processed in time. Whilst the company may claim to process cancellations immediately, allowing this buffer period protects you against processing delays.

Refund policies and expectations

Allyoucanbooks typically does not offer refunds for partial months of service. This means that once you've been charged for a billing cycle, you generally won't receive a refund even if you cancel immediately afterwards. However, you should retain access to the service until the end of your paid period. This policy is standard across subscription services, but it underscores the importance of cancelling before your renewal date rather than after.

Exceptions to this no-refund policy may exist if you cancel within the 14-day cooling-off period for new subscriptions or if the company has failed to provide the service as advertised. In such cases, you have stronger grounds to request a refund under UK consumer protection law. Documenting any service failures or misleading advertising can support your refund claim.

Why postal cancellation provides superior protection

Whilst companies often encourage online or phone cancellations, sending your cancellation by post using Recorded Delivery offers significant advantages. This method creates an undeniable paper trail that proves exactly when you submitted your cancellation request. If any dispute arises about whether you cancelled in time or whether your cancellation was received, you have concrete proof.

Postal cancellation also ensures your request cannot be "lost" in an online system or dismissed as a technical error. Unfortunately, some consumers report that online cancellation attempts don't process correctly or that customer service representatives claim not to have received phone cancellation requests. A posted letter with tracking eliminates these concerns entirely.

Furthermore, a formal written cancellation demonstrates that you've taken your cancellation seriously and followed proper procedures. This documentation becomes invaluable if you need to dispute charges with your bank or credit card company. Financial institutions generally view written cancellation evidence as highly credible when processing chargeback requests.

How to cancel Allyoucanbooks by post

Cancelling your Allyoucanbooks subscription by post represents the most secure and legally sound method available to UK consumers. This approach provides you with comprehensive protection and creates documentation that can prove essential if any disputes arise regarding your cancellation.

Preparing your cancellation letter

Your cancellation letter should be clear, concise, and include all necessary information to identify your account. Begin by stating your full name exactly as it appears on your account and provide your account email address or customer reference number if available. Clearly state your intention to cancel your subscription and specify that you want no further charges to be applied to your payment method.

Include the date you're writing the letter and request written confirmation of your cancellation. This confirmation request is important because it creates an obligation for the company to respond, providing you with additional documentation. Also mention that you're sending the letter by Recorded Delivery, as this demonstrates the seriousness of your request and establishes a clear timeline.

Be sure to include your contact details including your postal address and phone number. Whilst you're cancelling the service, providing contact information ensures the company can reach you if they need to clarify anything about your account. This cooperation demonstrates your good faith whilst protecting your rights.

Essential information to include

Your letter must contain specific details that allow Allyoucanbooks to locate and process your account cancellation efficiently. Include your full name, the email address associated with your account, and any customer or account reference number you've been assigned. If you're unsure of your account number, your email address and name should suffice to identify your account.

State clearly that you are exercising your right to cancel the subscription and that you do not wish to be charged for any future billing periods. Specify the date by which you expect the cancellation to take effect, ideally immediately or before your next billing date. This explicit statement removes any ambiguity about your intentions.

Request that the company confirms your cancellation in writing and provides details of when your access will end and confirms that no further payments will be taken. This confirmation request establishes a paper trail and ensures you'll have written evidence of the company's acknowledgment of your cancellation.

Where to send your cancellation letter

Sending your cancellation letter to the correct address is absolutely critical for ensuring your request is received and processed. Always send cancellation correspondence to the company's registered office or the specific cancellation address provided in their terms and conditions. For Allyoucanbooks, you should send your cancellation letter to their official business address.

Unfortunately, specific postal address information for Allyoucanbooks cancellations may vary or be updated over time. The most reliable approach is to check the company's website terms and conditions section or contact page for their current postal address. Alternatively, you can find their registered company address through Companies House if they're registered in the UK.

If no specific cancellation address is provided, send your letter to the registered office address listed in their terms of service or on their website footer. Always use Recorded Delivery to ensure you have proof of postage and delivery.

Using Recorded Delivery for proof

Sending your cancellation letter via Royal Mail Recorded Delivery is essential for protecting your consumer rights. This service costs only a few pounds but provides tracking information and proof of delivery that can prove invaluable if disputes arise. The tracking reference allows you to verify exactly when your letter was delivered, eliminating any claims that the company never received your cancellation request.

When you send by Recorded Delivery, keep your proof of postage receipt in a safe place along with a copy of your cancellation letter. This documentation forms a complete record of your cancellation attempt. If the company continues to charge you after receiving your cancellation, this evidence supports your case for refunds or chargebacks through your bank.

The signature required upon delivery means you can prove not only that the letter arrived but that someone at the company physically received it. This level of proof is far superior to email confirmations that might be filtered to spam or online forms that might experience technical issues.

How Postclic simplifies the process

For those who want the security of postal cancellation without the hassle of printing, posting, and tracking letters manually, Postclic offers a convenient alternative. This service allows you to create your cancellation letter digitally, and they handle the printing, posting, and tracking on your behalf. You receive digital proof of postage and delivery without needing to visit a post office or purchase envelopes and stamps.

Postclic ensures your letter is formatted professionally and posted using tracked delivery methods. This approach saves time whilst maintaining the legal protections that postal cancellation provides. The service is particularly useful if you have mobility issues, don't live near a post office, or simply want the convenience of handling everything online whilst retaining the security of a physical posted letter.

The digital proof provided by Postclic is accepted by banks and financial institutions when disputing charges, giving you the same level of protection as traditional Recorded Delivery whilst eliminating the physical tasks involved. This combination of convenience and legal protection makes services like Postclic increasingly popular for subscription cancellations.

Timeline expectations

Once you've posted your cancellation letter, Royal Mail Recorded Delivery typically delivers within 1-2 business days. However, you should allow 3-5 business days for the company to process your cancellation internally. Therefore, if your renewal date is approaching, send your cancellation letter at least one week in advance to ensure processing completes before you're charged again.

After the company receives your letter, you should expect written confirmation within 7-10 business days. If you don't receive confirmation within this timeframe, follow up with another letter referencing your original cancellation and including a copy of your Recorded Delivery receipt. This follow-up demonstrates your diligence and creates additional documentation.

Your access to Allyoucanbooks should continue until the end of your current billing period unless you're cancelling within the 14-day cooling-off period. Make note of when your access ends to verify that the cancellation has been processed correctly. If you're charged after your cancellation should have taken effect, contact your bank immediately with your cancellation documentation to dispute the charge.

Customer reviews and tips

Understanding other customers' experiences with Allyoucanbooks and their cancellation processes provides valuable insights that can help you navigate your own subscription management more effectively. Consumer feedback reveals common patterns and potential issues that you should be aware of when dealing with this service.

Common reasons for cancellation

Many subscribers decide to cancel Allyoucanbooks after discovering that the catalogue doesn't include as many recent bestsellers or popular titles as they initially expected. Whilst the platform offers thousands of books, the selection tends to focus on backlist titles and lesser-known works rather than current releases. This limitation disappoints readers who joined expecting access to the latest publications.

Technical difficulties represent another frequent cancellation trigger. Some users report issues with the mobile app, including problems with downloading books for offline listening, sync errors between devices, or playback interruptions. When these technical problems persist despite troubleshooting attempts, subscribers understandably seek more reliable alternatives.

Cost considerations also drive many cancellations. Subscribers who initially thought unlimited access would provide excellent value sometimes realise they don't actually consume enough content to justify the monthly fee. If you're only listening to one or two books per month, purchasing individual titles or using free library services might prove more economical.

Changes in personal circumstances frequently prompt cancellation requests as well. Reduced commuting time, shifting interests, or simply wanting to reduce the number of active subscriptions are all valid reasons consumers choose to cancel. The proliferation of subscription services means many people periodically review and trim their recurring expenses.

Reported cancellation experiences

Consumer feedback regarding Allyoucanbooks cancellation experiences varies considerably. Some subscribers report straightforward cancellation processes with prompt confirmation and no further charges. These positive experiences typically involve users who cancelled well in advance of their renewal date and followed up to ensure their request was processed.

However, other customers describe frustrating experiences where cancellation attempts didn't process correctly or where they continued to be charged despite believing they had cancelled. These situations often arise when subscribers rely solely on online cancellation methods without obtaining confirmation or proof of their cancellation request. This inconsistency in experiences underscores the importance of using postal cancellation with tracking to ensure your request cannot be overlooked or disputed.

Some users report difficulty obtaining refunds even when they believe they cancelled within appropriate timeframes. These disputes often stem from disagreements about when the cancellation request was received or processed. Having Recorded Delivery proof eliminates this ambiguity by establishing an undeniable timeline of when your cancellation was submitted and received.

Best practices for managing your subscription

Set calendar reminders for your renewal date well in advance. Creating an alert two weeks before your billing date gives you ample time to decide whether to continue your subscription and, if not, to send a postal cancellation with sufficient processing time. This proactive approach prevents the common problem of forgetting about a subscription until after you've been charged.

Keep thorough records of all communications with Allyoucanbooks, including sign-up confirmations, billing statements, and any correspondence regarding your account. Create a dedicated folder in your email or a physical file where you store all subscription-related documents. This organisation proves invaluable if you need to dispute charges or prove when you signed up or cancelled.

Take screenshots or save copies of the terms and conditions when you sign up. Companies occasionally update their policies, and having the original terms you agreed to can be important if disputes arise. This documentation establishes what you were told when you subscribed and what obligations the company had at that time.

Consider using a dedicated email address for subscription services. This approach helps you track all subscription-related communications in one place and ensures important notices don't get lost among your regular email. You'll find it easier to monitor renewal reminders and cancellation confirmations when they're separated from your main inbox.

Protecting yourself from unwanted charges

If you're concerned about being charged after cancelling, consider removing your payment method from your account before your next billing date. However, do this only after sending your postal cancellation, as removing payment information alone doesn't constitute a formal cancellation. The combination of a written cancellation and removed payment details provides maximum protection.

Monitor your bank or credit card statements closely in the weeks following your cancellation. If you notice any charges from Allyoucanbooks after your cancellation should have taken effect, contact your bank immediately to dispute the transaction. Provide your Recorded Delivery receipt and cancellation letter as evidence that you properly cancelled the service.

Consider using virtual credit card numbers or payment services that allow you to create temporary card numbers for subscriptions. These tools let you cancel the payment method independently of the subscription, providing an additional layer of control. However, this approach should supplement rather than replace proper written cancellation procedures.

Alternative services to consider

If you're cancelling Allyoucanbooks because the service doesn't meet your needs, several alternatives might better suit your preferences. Audible offers a credit-based system with a larger selection of current releases, though it's more expensive and limits how many books you can access monthly. This option works well for listeners who prefer newer titles and don't mind a monthly book limit.

Your local library likely offers free audiobook and ebook borrowing through services like BorrowBox or Libby. These platforms provide access to thousands of titles at no cost, though popular books may have waiting lists. For budget-conscious readers, library services represent excellent value despite the occasional wait for in-demand titles.

Spotify and other music streaming services increasingly offer audiobook content as part of their subscriptions. If you already subscribe to these platforms, exploring their audiobook offerings might provide additional value from your existing subscription without requiring a separate audiobook service.

Final consumer protection reminders

Remember that UK consumer protection law is firmly on your side when dealing with subscription services. Companies cannot make cancellation unreasonably difficult, and you always have the right to cancel in writing by post. If a company refuses to honour your written cancellation or continues charging you after receiving your cancellation letter, you have several avenues for recourse.

Contact your bank or credit card company to dispute charges that occur after you've properly cancelled. Provide your Recorded Delivery proof and cancellation letter as evidence. Financial institutions generally support consumers who can demonstrate they took proper steps to cancel services, and chargebacks often succeed when backed by solid documentation.

If informal resolution attempts fail, consider reporting the company to Trading Standards or seeking guidance from Citizens Advice. These organisations can provide additional support and may intervene on your behalf if a company is engaging in unfair commercial practices. Your documentation of the cancellation process will be essential for any formal complaints.

Don't let frustration with a subscription service prevent you from taking action to protect your rights. Cancelling by post with Recorded Delivery provides you with strong legal protection and peace of mind. The small investment of time and postage costs pays dividends by ensuring you have undeniable proof of your cancellation request, eliminating the uncertainty and potential disputes that can arise from other cancellation methods. Your consumer rights matter, and exercising them properly ensures companies treat you fairly and process your requests appropriately.