Ending your JustFab membership made easy

About JustFab

JustFab represents a prominent subscription-based fashion retailer operating within the United Kingdom market, offering members access to an extensive catalogue of footwear, clothing, and accessories through a membership model. Established as part of the TechStyle Fashion Group, JustFab operates under a VIP membership structure whereby subscribers gain access to personalised fashion selections curated according to individual style preferences and browsing behaviour.

The contractual relationship between JustFab and its members constitutes a continuing obligation agreement, wherein members enter into a recurring payment arrangement in exchange for membership benefits. In accordance with UK consumer protection legislation, particularly the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, subscribers possess specific statutory rights regarding the termination of such agreements.

The subscription model employed by JustFab requires members to make monthly decisions regarding purchases, failing which a membership credit is automatically charged to the payment method on file. This operational framework necessitates a comprehensive understanding of the contractual obligations undertaken upon membership commencement, as well as the procedures required to lawfully terminate such agreements.

Furthermore, JustFab's business model incorporates elements of both distance selling and subscription services, thereby invoking multiple regulatory frameworks that govern consumer rights. The company's operations span international jurisdictions, with its principal business address located in the United States, which presents particular considerations for UK-based consumers seeking to exercise their cancellation rights through postal correspondence.

Membership structure and associated costs

VIP membership terms and monthly obligations

JustFab operates primarily through a VIP membership programme that constitutes the foundation of its contractual relationship with subscribers. Upon registration, members enter into a binding agreement that establishes recurring monthly obligations unless specific actions are taken during designated periods. The membership structure requires careful examination to understand the full extent of contractual commitments.

The VIP membership typically involves a monthly charge that is applied to members' accounts on a predetermined date each month. This charge generates a membership credit that can be utilised toward purchases from the JustFab catalogue. Nevertheless, members must actively engage with their accounts during what is termed the \