How to end your Kidspass subscription in the UK

What is Kidspass and how does it work?

Kidspass is a UK-based family membership service that provides discounted access to thousands of attractions, activities, and experiences across the country. Think of it as a money-saving card for parents and carers who want to keep their children entertained without breaking the bank. The service has been operating since 2013, helping families discover everything from soft play centres and trampoline parks to museums, zoos, and theatre shows.

Here's what makes Kidspass different from other family discount schemes: rather than offering one-off vouchers, members get a digital card that unlocks deals at partner venues throughout the year. You'll typically save between 20% and 50% on entry prices, and some venues even offer two-for-one deals or free child admission with a paying adult.

The platform works through a mobile app and website where you can browse participating venues near you, check what discounts are available, and book activities. Most importantly, the offers are reusable—you can visit the same venue multiple times during your membership period and still claim the discount each time, which is brilliant if your children have a favourite spot they love returning to.

Kidspass partners with over 4,000 venues across England, Scotland, Wales, and Northern Ireland. These include major chains like Gambado, Clip 'n Climb, and Little Street, as well as independent attractions, activity centres, and entertainment venues. The variety is genuinely impressive, covering indoor play areas, outdoor adventures, educational experiences, and seasonal events.

From my experience processing cancellations, most families sign up with the best intentions during school holidays or after seeing an attractive promotional offer. The service genuinely delivers value if you're using it regularly—families who visit attractions two or three times monthly typically save far more than the membership costs. However, life circumstances change, children grow older, or families simply don't use the membership as much as anticipated, which leads them to cancel.

Membership plans, features and pricing structure

Kidspass offers several membership tiers designed to suit different family sizes and budgets. The pricing structure has evolved over the years, and they frequently run promotional offers, so what you're paying might differ from the standard rates. Let me break down what's typically available:

First thing to understand: Kidspass operates on an auto-renewal basis. Whether you've signed up for monthly or annual membership, it will automatically renew unless you actively cancel it. This is where many people get caught out—they forget about the membership, and suddenly they're charged for another month or year.

The membership covers up to four children per household, which is genuinely generous compared to some competitors who charge per child. Adults aren't typically charged separately at venues when using Kidspass discounts, though the specific terms vary by attraction. Some venues require one paying adult per child, whilst others allow multiple children with one adult.

Additionally, Kidspass has introduced different service levels over time. Some members have \