Cancellation service n°1 in United Kingdom
Monthly Tee Club is a UK-based subscription service that delivers exclusive designer t-shirts directly to your door each month. Founded to bring unique, limited-edition apparel to fashion enthusiasts, the service partners with independent artists and designers to create original graphics you won't find on the high street. Each month, subscribers receive a surprise t-shirt featuring artwork that's never been released before and won't be reprinted once that month's allocation runs out.
The company operates from their registered office in Newbury, Berkshire, and has built a following among people who appreciate original streetwear and graphic tees. What sets Monthly Tee Club apart from standard clothing retailers is the element of surprise combined with exclusivity—you don't choose your design, but you're guaranteed something unique that won't be mass-produced.
Here's what I've learned from processing hundreds of these cancellations: Monthly Tee Club operates on a traditional subscription model with automatic renewals, which means your payment method gets charged each billing cycle unless you actively cancel. This is important to understand upfront because unlike one-off purchases, subscriptions continue indefinitely until you take action to stop them.
Monthly Tee Club keeps their offering straightforward, which is refreshing compared to some subscription services that bombard you with complicated tier systems. Let me break down what you're actually getting and what it costs.
The core offering is a monthly subscription where you receive one premium t-shirt per month. The shirts are typically 100% cotton or high-quality cotton blends, printed with unique designs from their rotating roster of artists. Subscribers can select their preferred size during signup, ranging from small through to XXL, and occasionally XXXL depending on the design.
| Subscription Type | Price | Delivery | Commitment |
|---|---|---|---|
| Monthly Plan | £12.99 per month | Free UK delivery | Rolling monthly |
| 3-Month Prepay | £36.99 (£12.33/month) | Free UK delivery | Quarterly payment |
| 6-Month Prepay | £71.99 (£12.00/month) | Free UK delivery | Six-month payment |
Most importantly, keep in mind that prepaid subscriptions work differently from monthly rolling plans when it comes to cancellation. If you've paid for three or six months upfront, you'll continue receiving shirts until that prepaid period expires—you won't get a refund for unused months unless there are exceptional circumstances covered under consumer protection laws.
Each monthly delivery includes one t-shirt in your chosen size, packaged in branded materials. The shirts arrive in recyclable packaging, and you'll typically receive an insert card explaining the design concept and introducing the artist. Delivery usually occurs between the 15th and 25th of each month, though this can vary during peak periods like December.
From my experience handling these accounts, here's an insider tip: the dispatch timing matters for cancellation deadlines. Monthly Tee Club processes their shipments in batches, and once your shirt has been assigned and prepared for dispatch, that month is considered fulfilled even if it hasn't physically arrived at your address yet.
Subscribers get access to a members' area where they can update their size preferences, view their subscription history, and occasionally purchase previous months' designs if stock remains available. The company also runs periodic promotions where long-term subscribers might receive bonus items or early access to special edition releases.
This is where things get critical, and I've seen countless people trip up by not understanding these details properly. Let me walk you through what Monthly Tee Club's terms actually mean in practice.
Under UK consumer protection regulations, specifically the Consumer Contracts Regulations 2013, subscription services must provide clear cancellation procedures. Monthly Tee Club, like all UK-based subscription businesses, must honour your right to cancel at any time. However—and this is crucial—they can stipulate reasonable notice periods for processing cancellations.
Additionally, the Consumer Rights Act 2015 protects your ability to cancel within 14 days of signing up for a new subscription without providing any reason. This cooling-off period applies to new subscriptions, but once you're past those initial 14 days, you're bound by the company's standard cancellation terms.
Based on their published terms and conditions, Monthly Tee Club requires cancellation requests to be submitted at least five working days before your next billing date. This is actually quite standard for subscription boxes because they need time to stop your shipment from being prepared and dispatched.
| Notice Period | Billing Date | Cancellation Deadline | Result |
|---|---|---|---|
| 5 working days | 1st of month | By 24th of previous month | No charge for next month |
| 5 working days | 15th of month | By 8th of same month | No charge for next period |
| Less than 5 days | Any date | After deadline passes | Charged for one more cycle |
Here's what catches people out: working days don't include weekends or bank holidays. If your billing date is the 1st of the month and you send your cancellation on the 27th (thinking that's five days), but there's a weekend in between, you might actually miss the deadline. Always count backwards from your billing date excluding Saturdays, Sundays, and UK bank holidays.
After processing thousands of subscription cancellations, I can tell you that postal cancellation via Recorded Delivery provides the strongest legal protection. Here's why this matters specifically for Monthly Tee Club.
First, you get proof of postage with a timestamp. If there's ever a dispute about when you submitted your cancellation, Royal Mail's tracking system provides independent evidence that holds up legally. I've seen situations where customers claimed they cancelled online but the company had no record—with Recorded Delivery, you've got undeniable proof.
Second, the postal method creates a paper trail that's taken more seriously by companies. When a formal letter arrives via tracked post, it gets logged into their system properly. Email can get caught in spam filters, online forms can glitch, and phone calls leave no permanent record unless you specifically request confirmation.
Third, UK consumer law recognises written notice sent by post as the gold standard for contract termination. If you ever needed to escalate a dispute to your bank for a chargeback or to a consumer ombudsman, having postal proof significantly strengthens your case.
Right, let me walk you through exactly how to cancel Monthly Tee Club by post, step-by-step, with all the insider tips that will save you headaches.
Before you do anything else, log into your Monthly Tee Club account or check your bank statements to identify your exact billing date. This is the date your payment method gets charged each month. Once you've got that date, count backwards five working days—that's your absolute deadline for posting your cancellation.
Pro tip: Don't wait until the deadline day to post your letter. Royal Mail's Recorded Delivery service provides proof of when you posted it, not when it arrives. However, postal delays do happen, and if your letter takes an unusually long time to reach Newbury, you want that buffer. I recommend posting at least seven to ten days before your billing date to be completely safe.
Your cancellation letter doesn't need to be complicated, but it must include specific information. Keep it clear, factual, and professional. You need to include your full name as it appears on the subscription, your account email address, your subscription reference number if you have one, and your current address.
Most importantly, state clearly and unambiguously that you are cancelling your subscription with immediate effect (or from a specific date if you prefer). Use phrases like \