Cancellation service n°1 in United Kingdom
Racing TV is the United Kingdom's premier dedicated horse racing television channel, providing comprehensive coverage of live racing from racecourses across Britain and Ireland. As a result of its extensive broadcasting rights, the service delivers over 3,500 live races annually, making it an essential subscription for racing enthusiasts, professional punters, and industry professionals alike.
The service operates under Racing UK Limited and has established itself as the go-to platform for serious racing fans who require access to meetings from tracks including Ascot, Cheltenham, Goodwood, and numerous other prestigious venues. This means subscribers gain access to races that are not broadcast on mainstream terrestrial or satellite television channels, providing exclusive coverage that cannot be obtained elsewhere.
Racing TV offers its content through multiple platforms, including dedicated television channels available via Sky and Virgin Media, as well as streaming options through their website and mobile applications. Therefore, subscribers can watch live racing, replays, and supplementary programming wherever they are, provided they have an active subscription and internet connection.
The channel also produces original programming, including race previews, interviews with trainers and jockeys, and in-depth analysis shows that appeal to both casual viewers and serious students of racing form. In practice, this makes Racing TV more than just a live broadcast service—it functions as a comprehensive racing information resource.
Racing TV operates several subscription tiers designed to accommodate different viewing preferences and budgets. Understanding these options is crucial before considering cancellation, as your specific plan determines your contractual obligations and notice requirements.
| Plan Type | Monthly Cost | Annual Cost | Key Features |
|---|---|---|---|
| Monthly Pass | £30.00 | N/A | No fixed term, cancel anytime |
| Annual Subscription | £25.00 | £300.00 | 12-month commitment, savings included |
| TV Channel Add-on | £27.00 | N/A | Through Sky or Virgin Media |
The monthly pass represents the most flexible option, allowing subscribers to cancel without being locked into lengthy contractual periods. This means you pay a premium for the convenience of month-to-month access, but you retain maximum control over your subscription duration.
Annual subscriptions offer better value for committed racing fans, reducing the effective monthly cost by approximately £5. However, this financial benefit comes with contractual obligations that require careful consideration. Therefore, subscribers choosing annual plans must understand they are committing to a full twelve-month period, and early cancellation may still require payment for the remaining contract term.
Beyond the base subscription fee, some viewers may incur additional charges depending on their viewing method. For instance, those accessing Racing TV through Sky or Virgin Media pay the subscription fee directly to their television provider, which may include administrative charges or bundle requirements.
Furthermore, subscribers should be aware that Racing TV periodically adjusts its pricing in line with inflation and increased broadcasting rights costs. As a result, your subscription fee may increase during your contract period, though the service is legally required to provide advance notice of such changes under UK consumer protection regulations.
Understanding your cancellation rights is fundamental to protecting yourself as a consumer. UK law provides robust protections, but these work most effectively when you understand exactly what you are entitled to and how to exercise those rights properly.
The Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 establish your fundamental rights when cancelling subscription services. This means you have specific protections that Racing TV must honour, regardless of what their standard terms might prefer.
Under these regulations, you have a 14-day cooling-off period from the date you enter into the contract. During this window, you can cancel for any reason without penalty, and you are entitled to a full refund for any payments made, minus a pro-rata deduction for any service you have actually used. Therefore, if you cancel on day 7 and have been watching races, Racing TV can deduct the value of one week's subscription from your refund.
After the cooling-off period expires, your cancellation rights depend on your subscription type and the specific terms you agreed to. However, UK law still requires that cancellation processes must be straightforward and not create unreasonable barriers. In practice, this means companies cannot make cancellation deliberately difficult or obscure the process.
For monthly rolling subscriptions, Racing TV typically requires notice before your next billing date to prevent automatic renewal. This means you should submit your cancellation at least 5-7 working days before your subscription renews to ensure processing occurs in time.
Annual subscribers face more complex considerations. If you are within a fixed-term contract, Racing TV may require you to continue payments until the contract expires, unless you can demonstrate breach of contract or mis-selling. Therefore, reviewing your original agreement carefully before attempting to cancel a fixed-term subscription is essential.
Understanding why others cancel can help you articulate your own reasons clearly in your cancellation correspondence. Typical reasons include financial constraints during difficult economic periods, reduced interest in horse racing, dissatisfaction with streaming quality or technical issues, and finding the service represents poor value compared to alternative entertainment options.
Some subscribers cancel because they discover that much of the racing content they want to watch is available through other means, including free-to-air coverage on ITV Racing. Others find that Racing TV's coverage, whilst extensive, focuses on meetings they have little interest in following.
Postal cancellation represents the most reliable and legally robust method for terminating your Racing TV subscription. This approach provides you with concrete proof of your cancellation request, creates an auditable paper trail, and ensures compliance with formal notice requirements that protect your consumer rights.
When you cancel by post using Recorded Delivery, you obtain irrefutable proof that Racing TV received your cancellation notice on a specific date. This means if any dispute arises about whether you cancelled properly or when your notice was received, you have documentary evidence that stands up in any consumer dispute resolution process.
Phone cancellations rely on the company's internal records, which may be incomplete or inaccurate. Online cancellation portals can malfunction, fail to generate confirmation emails, or become \