Cancellation service n°1 in United Kingdom
Real World is an online educational platform and community founded by entrepreneur Andrew Tate and his brother Tristan Tate. Operating as a subscription-based service in the UK and internationally, it positions itself as a modern business and wealth-building education programme. The platform offers various courses covering topics such as e-commerce, copywriting, cryptocurrency investment, freelancing, fitness, and personal development strategies aimed at helping members generate income and improve their lifestyle.
The service markets itself primarily to young adults seeking financial independence and entrepreneurial skills outside traditional education systems. Real World operates through a membership model where subscribers gain access to a private online community, educational modules, live sessions, and mentorship from what the platform calls "professors" - individuals who have achieved success in their respective fields. The platform uses a Discord-style interface where members can interact, share progress, and access structured learning pathways.
As a UK-based consumer considering or currently holding a Real World subscription, you have specific rights under UK consumer protection legislation. These rights apply regardless of how the service is marketed or what terms the company presents. Understanding your position as a consumer is essential before making decisions about continuing or cancelling your membership. This means that even if you've signed up for what appears to be a long-term commitment, UK law provides protections that may allow you to exit the contract under certain circumstances.
Many subscribers initially join Real World with enthusiasm for the promised financial education and community support. However, circumstances change, and you may find that the service no longer meets your needs, expectations, or budget. Common reasons people seek to cancel include finding the content doesn't match the marketing promises, discovering the strategies taught don't suit their situation, experiencing financial pressures that make the subscription unaffordable, or simply deciding that alternative educational resources better serve their goals.
Real World operates on a monthly subscription model with pricing that has varied over time. As of current information, the standard membership fee is approximately £39 to £49 per month, though promotional periods and different access tiers may affect this amount. The platform typically requires payment through recurring billing, which means your payment method will be automatically charged each month unless you take action to cancel.
| Subscription Type | Monthly Cost | Billing Frequency | Access Level |
|---|---|---|---|
| Standard Membership | £39-49 | Monthly recurring | Full platform access |
| Annual Option | Varies | Paid upfront | Full platform access |
The subscription model means you're entering into a continuing contract with Real World. Under UK law, this type of contract comes with specific consumer protections, particularly regarding how and when you can cancel. The Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 establish your fundamental rights when dealing with digital content and services purchased online or at a distance from the seller.
When you first subscribe to Real World, you enter what's known as a "cooling-off period" under UK distance selling regulations. This 14-day period begins from the date you enter into the contract, giving you an automatic right to cancel without providing any reason. However, because Real World is a digital service that begins immediately upon subscription, this right may be affected if you've actively started using the service. In practice, this means that while you technically have cancellation rights, the company may argue that by accessing the platform, you've waived some protections.
After the initial cooling-off period expires, your cancellation rights depend on the specific terms Real World has set in their contract, balanced against UK consumer protection standards. As a result, understanding both the company's stated cancellation policy and your broader legal rights becomes essential for protecting your interests. The recurring nature of the subscription means you need to actively cancel to stop future charges, rather than simply stopping payment, which could lead to debt collection issues.
Recurring subscriptions create ongoing contractual obligations that continue until properly terminated. This means that even if you stop using the Real World platform, charges will continue unless you follow the correct cancellation procedure. Simply removing your payment method or requesting a chargeback from your bank doesn't legally end your contract - it may create additional complications including potential debt collection and negative impacts on your credit rating.
Therefore, following the proper cancellation procedure protects you legally and financially. Many consumers mistakenly believe that disputing charges with their bank resolves the subscription, but this approach often leaves the underlying contract active, potentially creating liability for unpaid fees. The correct approach involves formally notifying Real World of your intention to cancel according to their terms and your legal rights.
Real World's cancellation policy requires members to provide notice before the next billing cycle to avoid being charged for an additional month. The company typically states that cancellations must be submitted before your monthly renewal date, with the exact timing varying based on when you initially subscribed. This means you need to know your specific billing date and plan accordingly to ensure your cancellation is processed in time.
Under UK consumer law, subscription services cannot make cancellation unreasonably difficult or impose unfair barriers to ending the contract. The Consumer Rights Act 2015 requires that terms be fair and transparent, and the Competition and Markets Authority has issued guidance stating that businesses must make cancellation as easy as signing up. In practice, this means that even if Real World's terms appear restrictive, you have legal grounds to challenge unreasonable obstacles to cancellation.
Most subscription services, including Real World, operate on a notice period basis. This typically means you must cancel before your next billing date to avoid being charged for another month. The notice period serves the company's administrative purposes but must be reasonable under UK law. A notice period of one month or less is generally considered fair for monthly subscriptions.
| Cancellation Timing | Expected Outcome | Your Rights |
|---|---|---|
| Before next billing date | No further charges | Immediate cessation of charges |
| After billing date | Charged for current period | Cancel for following month |
| Within 14 days of signup | Cooling-off period applies | Full refund possible |
When you cancel, you should expect to retain access until the end of your paid period. This means if you cancel on the 10th of the month but your subscription runs until the 25th, you should maintain access until the 25th. Any company that immediately terminates access upon cancellation notice while keeping your payment may be acting unfairly under consumer protection standards.
Real World's refund policy is typically restrictive, with the company generally not offering refunds for partial months or for members who change their mind after the cooling-off period. However, your legal rights may extend beyond what the company's policy states. If the service was misrepresented, doesn't match its description, or fails to provide promised features, you may have grounds for a refund under the Consumer Rights Act 2015.
Digital content and services must be "as described, fit for purpose, and of satisfactory quality" under UK law. If Real World fails to meet these standards, you have the right to request a price reduction or refund, even if the company's stated policy doesn't offer this. This protection applies regardless of what terms you agreed to, as consumer protection rights cannot be signed away.
Cancelling your Real World subscription by post using Recorded Delivery provides the most reliable and legally robust method for protecting your consumer rights. While many services encourage online cancellation through account settings or email, postal cancellation creates an indisputable paper trail that proves exactly when you provided notice and what you communicated. This evidence becomes invaluable if disputes arise about whether you cancelled properly or on time.
The reason postal cancellation offers superior protection stems from UK legal standards for contractual notices. A letter sent by Recorded Delivery creates legal proof of posting and delivery, which courts and dispute resolution services recognise as definitive evidence. In contrast, emails can be filtered, ignored, or disputed, and online account systems may malfunction or be modified by the company. Therefore, postal cancellation eliminates ambiguity and puts you in the strongest possible position.
Your cancellation letter should be clear, concise, and include specific information that identifies your account and states your intention unambiguously. Include your full name as it appears on the account, your email address associated with the subscription, your membership or account number if available, and the date you're writing. State clearly that you are cancelling your Real World subscription and specify the date from which you want the cancellation to take effect.
You should also request written confirmation of your cancellation and specify that you expect no further charges to your payment method. Keep the tone professional and factual - there's no need to explain why you're cancelling unless you're seeking a refund based on service failures. If you are claiming the service was misrepresented or failed to meet legal standards, briefly state these grounds and reference your rights under the Consumer Rights Act 2015.
Make two copies of your letter before sending - one for your records and one to send. This ensures you have an exact record of what you communicated. Date your letter and note the date you post it, keeping your Recorded Delivery receipt safely with your copy of the letter. This documentation package creates comprehensive proof of your cancellation.
Recorded Delivery through Royal Mail provides tracking and proof of delivery, which are essential for protecting your rights. Visit a Post Office branch with your sealed, addressed letter and request Recorded Delivery service. The cost is approximately £3-4 and provides tracking information plus confirmation when the letter is delivered. Keep your receipt, which contains the tracking number, as this is your proof of posting.
The address for postal cancellations to Real World should be sent to their registered business address. Based on available information, correspondence should be directed to their official business location. However, it's important to verify the current correct address, as companies may change their registered offices or correspondence addresses.
Services like Postclic simplify this entire process by handling the printing, envelope preparation, and posting on your behalf while providing digital proof of postage. This approach saves you the trip to the Post Office while ensuring your letter is professionally formatted and properly sent with tracking. Postclic maintains digital records of your correspondence, giving you accessible proof without managing physical receipts and copies.
Once posted via Recorded Delivery, your letter typically arrives within 1-2 business days. Royal Mail tracking allows you to confirm delivery online using your tracking number. This delivery confirmation establishes the date Real World received your cancellation notice, which determines when your notice period begins.
Real World should acknowledge your cancellation, though response times vary. If you don't receive confirmation within 5-7 business days after confirmed delivery, you should follow up. Your Recorded Delivery proof means you don't need their acknowledgement for the cancellation to be valid - the legal notice was complete upon delivery. However, confirmation provides additional reassurance and helps prevent billing errors.
Monitor your bank account or payment method to ensure no further charges appear after your cancellation should take effect. If you're charged after proper notice, you have grounds to dispute the charge with your bank and potentially claim compensation. Keep all documentation including your letter copy, Recorded Delivery receipt, tracking confirmation, and any responses from Real World.
Should Real World continue charging you after proper cancellation notice, or refuse to acknowledge your cancellation, you have several escalation options. First, send a formal complaint letter, again by Recorded Delivery, stating that you cancelled on a specific date with proof of delivery, and demanding immediate cessation of charges and refund of any incorrectly taken payments.
If this doesn't resolve the matter, you can dispute charges with your bank or card provider, providing your evidence of proper cancellation. UK banks must investigate disputed transactions and typically side with consumers who provide clear evidence of cancellation. You can also report the company to Trading Standards if they're engaging in unfair commercial practices by making cancellation unreasonably difficult.
For disputes over refunds or contract terms, you can use the Alternative Dispute Resolution (ADR) scheme or take the matter to the Small Claims Court if the amount justifies it. Your documented evidence of postal cancellation significantly strengthens your position in any dispute resolution process.
Customer experiences with Real World vary considerably, with some members reporting value from the educational content and community, while others express disappointment with the quality relative to cost or difficulty in cancelling. Understanding common experiences helps you anticipate potential challenges and prepare accordingly when cancelling your subscription.
Several recurring themes appear in customer reports about cancelling Real World subscriptions. Some members report difficulty locating clear cancellation instructions on the platform, with the process not being as straightforward as signing up. Others mention delayed responses to cancellation requests or confusion about when their cancellation takes effect relative to their billing cycle.
A number of customers have reported being charged for additional months despite believing they cancelled in time. These situations typically arise from misunderstanding the notice period requirements or the cancellation not being processed as expected. This is precisely why postal cancellation with Recorded Delivery provides superior protection - it eliminates ambiguity about when notice was given and received.
Based on consumer experiences and consumer rights best practices, several strategies help ensure your Real World cancellation proceeds smoothly. First, identify your exact billing date by checking your bank statements or subscription confirmation emails. Calculate backwards from this date to ensure you send your cancellation letter with adequate time for delivery and processing before the next charge.
Send your cancellation letter at least 7-10 days before your next billing date to allow for postal delivery and processing time. This buffer protects you from last-minute complications. Always use Recorded Delivery rather than regular post, as the small additional cost provides invaluable proof that can save you significant money if disputes arise.
Take screenshots of your account status, billing information, and any relevant terms and conditions before cancelling. This documentation supplements your postal cancellation evidence and can prove useful if the company later claims different terms applied or disputes your account details. Keep all this documentation together in both physical and digital formats for easy access if needed.
While cancelling properly through postal notice, you should also take steps to protect yourself from unauthorised charges. After your cancellation should take effect, monitor your bank account carefully for any charges from Real World. Set up account alerts if your bank offers them, so you're immediately notified of any transactions.
If you're concerned about continued charges despite proper cancellation, you can inform your bank or card provider that you've cancelled the subscription and want to block future charges from this merchant. However, do this only after proper cancellation notice, as blocking payments without legally ending the contract can create complications. The proper sequence is: cancel formally by post, wait for the cancellation to take effect, then block the merchant if necessary as a protective measure.
As a UK consumer, you have substantial protections that extend beyond what any company's terms and conditions state. The Consumer Rights Act 2015 cannot be overridden by contract terms, meaning your fundamental rights to fair treatment, accurate descriptions, and reasonable cancellation processes always apply. If Real World's practices don't meet these standards, you have legal recourse regardless of what you agreed to when signing up.
The Competition and Markets Authority has specifically addressed subscription traps and unfair cancellation practices, establishing that businesses must make cancellation as easy as signing up. This principle supports your right to cancel by straightforward means without unreasonable obstacles. If you encounter resistance or complicated processes designed to discourage cancellation, these practices may violate consumer protection standards.
Remember that consumer advice services are available to help if you face difficulties. Citizens Advice provides free guidance on consumer rights and can advise on specific situations. Trading Standards can investigate companies engaging in unfair practices. These resources exist to protect your interests and ensure businesses comply with UK consumer law.
Taking control of your subscription by cancelling properly through postal means empowers you as a consumer and protects your financial interests. By understanding your rights, following proper procedures, and maintaining thorough documentation, you ensure that your decision to cancel Real World is respected and legally effective. The small effort of sending a Recorded Delivery letter provides substantial protection and peace of mind, making it the recommended approach for any consumer serious about protecting their rights and finances.