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Cancellation service #1 in UAE
Dofasting is a subscription-based health and wellness service that offers personalized intermittent fasting plans, tracking tools, meal suggestions and companion products (such as supplements and a smart scale).
The service is aimed at users seeking guided intermittent fasting and weight-management tools with app-based tracking and optional physical supplements or devices.
After cancellation you typically retain access to the paid features until the current billing period ends.
Auto-renewal stops for future periods but does not usually prorate or extend access beyond the paid term.
Your account and app data may remain available after cancellation unless you delete your account separately.
If you want data removed, contact support and request account deletion through official channels.
DoFasting follows a no-refund policy for digital products unless the product or goods are proven faulty within 14 days of delivery, supported by visual evidence.
Official terms: General conditions.
No verified public pricing details were available from the provided sources at the time of this guide.
For the latest offers and trial options, check the official trial page.
Visit the official site or your account area for plan-specific costs and local promotions.
Official trial link: DoFasting trial.
| Plan | Price (AED / USD) | Billing | Notes |
|---|---|---|---|
| Basic / Trial | Contact for pricing | Contact for billing details | See official website for current trial offers |
| Monthly / Annual | Contact for pricing | Contact for billing details | Prices vary by promotion and region |
Under UAE consumer protection principles, many purchases (including some digital sales) carry a minimum cooling-off period, commonly 14 days, during which you can request cancellation or return.
Check the UAE government guidance for consumer protection for exact statutory rights and timeframes.
Official UAE consumer information: UAE Government - Consumer Protection.
Deleting the app from your device does not stop billing. You must cancel via your DoFasting account or the app store subscription settings.
Always confirm cancellation by checking your subscription status in the account or in the platform billing settings.
Many refund requests fail because they miss the 14-day deadline or lack visual evidence of a fault.
Keep receipts and clear photos/videos and submit refund requests promptly to meet the policy requirements.
| Feature | Website subscription | App Store / Google Play | Supplements |
|---|---|---|---|
| How to cancel | Log into your DoFasting account and cancel via subscription settings. | Cancel via Apple or Google subscription settings in your device/account. | Contact DoFasting support 48 hours before period end to cancel recurring supplement shipments. |
| Refunds | Possible within 14 days with visual proof; contact support at DoFasting. | Refunds handled by Apple/Google - contact the platform for disputes. | Returns accepted if unopened and within 14 days; use RMA and ship to the US return address. |
| Common issues | Reports of billing after cancellation; keep records and screenshots. | Platform rules apply; DoFasting cannot override platform refunds. | Strict return condition: unopened, original packaging only. |
DoFasting (official correspondence): 315 Montgomery Street, San Francisco, California 94104, USA.
For customer support and returns start with the online help center: DoFasting Help Center.
For supplement email contact: [email protected].
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Written by Salem Al Awar
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.