Cancellation Flo: Easy Method

What is Flo

Overview

Flo is a women’s health and wellness app for menstrual cycle and reproductive health tracking. It offers period predictions, symptom logging, personalized insights, and educational content.

Subscription model

Flo operates on a freemium basis: basic features are free and advanced features require a paid subscription (Flo Premium). Subscriptions are managed through app stores or directly on the Flo website.

How to cancel Flo

Cancel on Android (Google Play)

• Open Google Play Store on your Android device.
• Tap your profile icon → Payments & subscriptions → Subscriptions.
• Select "Flo" → Cancel subscription and follow prompts.
• Cancel at least 24 hours before the end of the billing or free trial period to avoid renewal.

Cancel on iPhone/iPad (App Store)

• Open iOS Settings → tap your name → Subscriptions (or use iTunes & App Store → view Apple ID → Subscriptions).
• Select "Flo" → Cancel Subscription and confirm.
• Do this at least 24 hours before the period end to prevent next charge.

Cancel via Web (app.flo.health)

• Log in to your account at app.flo.health or flo.health.
• Go to Menu → Profile card → Manage Subscription → Cancel.
• If you paid via PayPal, cancel the automatic payment inside your PayPal account settings.

What happens when you cancel

Access after cancellation

Cancelling stops future renewals but typically preserves premium access until the end of the current paid billing period.

Data and account

Your Flo account and stored health data remain unless you delete the account. Cancellation does not necessarily delete personal data; follow account deletion steps in settings if needed.

Will I get a refund?

Refunds for Google Play (Android)

• Google Play purchases: you will need the Google Play order number (from the confirmation email or pay.google.com).
• Contact Flo support via the chat widget on their help site and provide the order number to request a refund.

Refunds for App Store (iOS) and web

• Apple (iOS) refunds must be requested from Apple at reportaproblem.apple.com. Flo cannot issue iOS refunds directly.
• Web subscriptions: request refunds via Flo’s chat widget and include the account email used to pay.

Cooling-off period and exceptions

Flo’s public instructions do not assert an automatic 14-day cooling-off refund right. Refunds depend on platform rules and Flo support processes.

Flo plans and pricing

Pricing summary

No official, up-to-date pricing data was provided in the verified sources for this guide.

How to get exact pricing

Check the app store page or your account subscription page for the exact price offered to you, as prices vary by country, device, and promotions.

Your consumer rights in United Arab Emirates

Applicable UAE protections

UAE consumer protection law can include a cooling-off period for some online purchases, commonly 14 days, but digital subscriptions may be treated differently or excluded.

How this affects Flo subscriptions

• Flo’s own public guidance does not automatically cite statutory cooling-off rights; refunds and cancellations generally follow the platform and Flo support procedures.
• If you believe a statutory right applies, contact UAE consumer protection authorities via the official UAE government portal for guidance: UAE Government - Consumer Protection.

Customer experiences

Positive feedback

Many users praise Flo for its intuitive design, helpful tracking, accurate cycle predictions, and useful educational content.

Negative feedback

Some users report difficulty cancelling, delayed or repeated charges after cancellation, broken refund links, and slow support responses.

Documentation checklist

What to collect before contacting support

• Order or transaction number (Google Play order ID or payment confirmation).
• Registered account email used with Flo.
• Date of the charge and device/platform used to subscribe.

Where to submit documentation

• For Google Play purchases: include the Google Play order number when contacting Flo support.
• For iOS purchases: request a refund through Apple, and keep a copy of the request.

Common mistakes

Wrong platform cancellation

Many users try to cancel inside the Flo app on iOS instead of cancelling via Apple’s Subscriptions settings, which does not stop App Store renewals.

Waiting too late or missing proof

Waiting until the last minute can cause missed deadlines for free trials and billing cutoffs; not keeping the order number can slow refund requests.

Comparative recap

Quick platform comparison

The table below summarizes cancellation and refund routes by platform for quick reference.

After cancelling

Confirm cancellation

• Keep any confirmation emails or screenshots of the cancellation confirmation.
• Verify your subscription status in the app store or at app.flo.health.

Helpful links

• Flo website: https://flo.health/
• Flo web app: https://app.flo.health/
• Apple refunds/report problems: https://reportaproblem.apple.com/
• Google Play subscriptions help: Google Play - Cancel subscriptions
• PayPal automatic payments: https://www.paypal.com/
• UAE consumer protection info: UAE Government - Consumer Protection

Address

Corporate address

Flo Health, Inc., 108 W. 13th Street, Suite 100, Wilmington, DE 19801, United States.

Support contact

For account-specific help and refunds (platform-dependent), use the chat/support options on the official Flo site at flo.health or via the Flo app.