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cancellation Oddsmonkey: Easy Method
What is OddsMonkey
Overview
OddsMonkey is a subscription-based service that provides tools, tutorials and a community for matched betting. It helps users find and exploit free bets and promotions offered by bookmakers.
Who it's for
OddsMonkey is primarily aimed at people who want structured matched-betting training and automated tools such as odds matching and calculators. It is operated by Liquidity Trading Limited.
How to cancel OddsMonkey
Cancel via website (card payments)
- Sign in at oddsmonkey.com.
- Go to My Account → Membership.
- Select the option to cancel your subscription and follow on-screen prompts.
Cancel via third-party payment provider or support
- If you paid via PayPal or Skrill, cancel the recurring payment in your PayPal or Skrill account dashboard.
- To request cancellation or if you have issues, email support at [email protected].
- For step-by-step help on cancellation via OddsMonkey, see the official guide: How Do I Cancel My Membership?.
What happens when you cancel
Access after cancellation
After you cancel, your subscription will not renew at the next billing date. You typically retain access for the period you've already paid for.
Account and data
OddsMonkey maintains your account details and any activity associated with your membership. Contact support to request account deletion or data queries.
Will I get a refund?
Money-back guarantee
OddsMonkey offers a 14-day money-back guarantee. You can request a refund for any reason within the first 14 days by emailing [email protected].
Other refund rules and limits
- The first payment is refundable once per person, household, email, payment method or IP.
- Under company terms, refunds requested under UK regulations are processed if applicable; OddsMonkey commits to refund within 14 days of notice when those rules apply.
- Refunds after the 14-day period are discretionary and limited to a maximum refund equal to two months’ subscription payments in exceptional circumstances.
For full policy details see the official money-back guarantee page: OddsMonkey Money-Back Guarantee.
OddsMonkey plans and pricing
Pricing summary
No exact pricing in AED is published on the official site. Plans are listed and charged in GBP only.
How to get pricing
Contact OddsMonkey support or check the site while logged in to view available plans and local payment options.
| Plan | Price (AED) | Notes |
|---|---|---|
| OddsMonkey membership | Contact for pricing | Official pricing displayed in GBP on the website; contact support for conversion guidance. |
Your consumer rights in United Arab Emirates
Local consumer protections
UAE consumer protection rules differ from UK law. UK-specific cooling-off rights do not automatically apply in the UAE.
Where to get help in the UAE
- For UAE-level guidance contact the Ministry of Economy - Consumer Protection department: Ministry of Economy - Consumer Protection.
- If you need help filing a local complaint, the Ministry of Economy provides official complaint channels and guidance.
Customer experiences
Positive feedback
- Users praise thorough tutorials, useful tools (odds matcher, calculators) and a supportive community - helpful for beginners.
- Many reviewers report consistent profits and responsive customer service.
Negative feedback
- Some users report problems after the website/tools redesign, noting bugs or missing features.
- There are complaints about auto-renewals and occasional difficulties obtaining refunds, particularly after changes or upgrades.
Documentation checklist
Essential items to collect
- Account email and username used to sign up.
- Payment method details (card last 4 digits, PayPal or Skrill account), billing dates and transaction IDs.
- Screenshots of membership page, billing entries and any cancellation confirmations or error messages.
Optional but useful
- Copies of email correspondence with support.
- Records showing date you first joined (for 14-day guarantee evidence).
Common mistakes
Not cancelling the correct way
Users sometimes try to cancel via the website while their payment is handled by PayPal or Skrill. If you paid via those providers you must stop the recurring payment in the provider's account.
Missing proof for refunds
Failing to keep transaction IDs, screenshots or the original signup date can delay refunds. Always keep clear records when you request a refund.
Comparative recap
At-a-glance comparison
| Method | Ease | Refund availability | Notes |
|---|---|---|---|
| My Account (card payments) | High | Possible within 14 days | Quickest for card payments; cancel from Membership tab. |
| PayPal / Skrill | Medium | Depends on timing & provider | Cancel recurring payment in provider dashboard; contact OddsMonkey if issues. |
| Email support | Low - Medium | Yes if within 14-day guarantee; discretionary later | Use when other methods fail or to request refunds: [email protected]. |
After cancelling
Confirm cancellation
- Check your account Membership page for cancellation confirmation and the date access ends.
- Save any confirmation emails or screenshots for your records.
Useful official links
- Cancellation help: How Do I Cancel My Membership?
- Money-back guarantee: OddsMonkey Money-Back Guarantee
- Terms and refunds: OddsMonkey Terms
- Support email: [email protected]
- UAE consumer protection: Ministry of Economy - Consumer Protection
Address
Company address
Liquidity Trading Limited, Madison Building, Midtown, Queensway GX11 1AA, Gibraltar.
Support contact
For account issues and refunds contact: [email protected].
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Written by Rashid Al Otaibi
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.