Cancellation Oddsmonkey: Easy Method

What is Oddsmonkey

How the service works and what Malaysians are actually paying for

Oddsmonkey is a subscription-based software platform for matched betting. The service sells tools, calculators, training guides, community access, and offer tracking rather than bets themselves. Its published membership pages and terms show recurring plans with auto-renewal, so this is not a one-off purchase but an ongoing software subscription "All memberships are set to auto-renew" (oddsmonkey.com).

The operating company listed for cancellation is Liquidity Trading Limited, with an address in Gibraltar. No Malaysian office or local registered address was found, which matters if you want to escalate a dispute or send written notice. For Malaysians, that usually means the fastest route is online through your account or by email to [email protected].

Main features inside Premium and All Access

Premium includes training guides, more than 50 sign-up offers, weekly offers, more than 30 software tools, and a community forum, based on the official pricing page (oddsmonkey.com). All Access adds casino-focused offers and advanced casino tools on top of Premium. If you joined for one calculator only, this is worth checking because many users end up paying for a bigger bundle than they actually use.

There is no verified free trial in the terms data provided. The commercial hook is the membership itself, plus a 14-day money-back guarantee for Premium and All Access if you ask in time "within 14 days of purchase" (help.oddsmonkey.com). That means your key deadline is very early, especially if you signed up just to test the platform.

Availability, pricing, and support for readers in Malaysia

Oddsmonkey is accessible from Malaysia through its website, but the support setup is clearly overseas. Live chat is available Monday to Sunday, 9am to 5:15pm GMT, and email support is [email protected]. For Malaysia time, that usually lands in the late afternoon to around midnight depending on daylight saving differences abroad, so plan your contact timing if you want a same-day reply.

Pricing is not natively shown in MYR in the research data, so the practical reference for Malaysians is converted pricing. Premium monthly is $39.99 (RM189), Premium annual is $249.99 (RM1,180), All Access monthly is $49.99 (RM236), and All Access annual is $349.99 (RM1,652), based on the supplied conversion rule of 1 USD about RM4.72 and cross-check pricing sources from oddsmonkey.com and rates.my. If you are cancelling because the value no longer makes sense, you are definitely not alone lah.

How to cancel Oddsmonkey without getting charged again

Checks to do before you press cancel

A lot of members get frustrated here because the biggest risk is not the cancellation button itself. The real problem is missing the next billing date and then seeing another recurring charge. Before doing anything, log in, open your account area, note your current plan, and take a screenshot showing the membership name and renewal date.

Also save anything you may need later, such as bet history, calculator outputs, forum messages, or receipts in your email. Oddsmonkey does not clearly state a post-cancellation data retention period in the terms data provided, so if something matters to you, export or screenshot it now. This small step can save a lot of hassle if support replies slowly.

• Screenshot your Membership tab
• Note the next renewal date
• Save payment receipts or PayPal records
• Keep your original sign-up email
• Save any data you may need later

Cancel through the website account area

This is the main official route. The verified help article says to log in to your OddsMonkey account, go to the Membership tab inside My Account, and follow the prompts to cancel "How Do I Cancel My Membership" (help.oddsmonkey.com). In practical click-path terms, the route is My Account > Membership > Cancel subscription.

After you click through, watch for the final confirmation screen carefully. Do not assume that closing the tab means the cancellation went through. Take a screenshot of the final status page and wait for a confirmation email if one is sent, because this becomes your proof if a renewal charge appears later.

If the page fails to load or the Membership tab is missing after a platform update, email [email protected] right away and attach your screenshot. Include your account email, plan name, and billing date in the message. That makes it much easier for support to process the request on the same thread.

Cancel if you paid through PayPal or Skrill

If your recurring payment was set up through PayPal or Skrill, cancel in two places if possible: inside Oddsmonkey and inside the payment wallet. The verified help article tells users to log in to Skrill or PayPal, open the recurring payments or subscriptions area, find OddsMonkey, and cancel the recurring arrangement there (help.oddsmonkey.com). This extra step is senang and can prevent another automatic charge request from going through.

In PayPal, look for Settings > Payments > Automatic payments or the current subscriptions area linked to recurring merchants. In Skrill, look for recurring payments or merchant authorisations. Once cancelled, take a screenshot showing the status as inactive, cancelled, or removed, together with the date.

Email, live chat, and written notice

Oddsmonkey does not provide a phone number in the verified support data. The active support channels are email at [email protected] and live chat available Monday to Sunday, 9am to 5:15pm GMT. If your renewal date is close, use both channels on the same day and keep copies of what you sent.

Your email should be short and specific. State that you want to cancel your membership immediately before the next billing date, give your account email, mention the plan, and ask for written confirmation. If you are also requesting a refund under the 14-day guarantee, say that in the same message and include the purchase date and amount.

There is also a postal route if you want stronger paper-style evidence. Some readers prefer registered mail to the Gibraltar address, especially if they are already in dispute over charges. If you do that, a digital registered letter service such as Postclic can also create timestamped proof of sending and receipt without a physical post office trip.

What to expect during cancellation

No specific dark pattern was identified in the research data, which is good news. Still, user comments suggest some members felt they had to rely on support instead of a smooth self-service flow, especially after platform changes. So if the cancellation path feels unclear, do not wait till the last night before renewal, can or not you still must create proof early.

The single best habit is simple: cancel a few days before billing, not a few minutes before billing. That buffer gives support time to answer if something breaks. It also gives you time to cancel the related PayPal or Skrill authorisation.

After you cancel, what changes on your account

Access usually continues until the end of the paid period

Oddsmonkey states that users can cancel at any time via the Membership tab, but the supplied terms data does not spell out immediate loss of access. With subscriptions like this, the practical expectation is continued access until the end of the current paid billing period unless support says otherwise. So if your renewal date is on 30 August and you cancel on 20 August, you should normally keep access until 30 August.

If your case is urgent because you only wanted to use the tools for a short period, send a confirmation email asking exactly when access ends. This matters if you still want to use calculators, forum access, or casino tools right up to the final day.

What happens if you do nothing

If you do not cancel, the terms say all memberships auto-renew (oddsmonkey.com). That means Premium monthly at $39.99 (RM189) and All Access monthly at $49.99 (RM236) will continue billing on the recurring cycle unless stopped. Annual plans work the same way, just with a much larger renewal amount in one hit.

This is where many complaints start. People often think removing a card or stopping website use is enough, but recurring billing usually continues unless the subscription itself is cancelled. If you paid by PayPal or Skrill, stopping the merchant permission there adds another layer of protection.

Your data after cancellation

The terms data does not give a specific answer on data retention after cancellation. Oddsmonkey simply needs to be contacted for details on what remains and for how long. Because of that gap, save anything valuable before your paid period ends.

For Malaysians who may later raise a complaint with KPDN or TTPM, keep screenshots of the account page, cancellation status, and any support replies. Those records are often more useful than trying to reconstruct events weeks later from memory.

Refunds, cooling-off claims, and billing disputes for this subscription

The official refund rule is short and time-sensitive

Oddsmonkey offers a 14-day money-back guarantee for Premium and All Access memberships. The official help page says you must email [email protected] within 14 days of purchase to request it "Can I Get A Refund" (help.oddsmonkey.com). That is the clearest refund path in the verified data.

After the first 14 days, refunds are less certain. The same help page says users can contact support to discuss eligibility for a refund, but there is no promise of a pro-rated refund for unused days after that window. So honest answer: once you are outside day 14, success depends on the circumstances and how strong your evidence is.

How Malaysians should request a refund step by step

If you are still within 14 days, send one email with all the facts. Put your account email, purchase date, amount charged, payment method, and a direct sentence asking for a refund under the 14-day money-back guarantee. Attach your receipt, invoice, PayPal transaction ID, or card statement screenshot.

If the issue is a billing error, the official refund page says support will investigate and process any necessary refunds (help.oddsmonkey.com). In that case, include the exact charge date and amount, such as $39.99 (RM189) or $49.99 (RM236), and explain whether you had already cancelled. This is where your screenshots become gold.

Malaysian rights and last-resort payment disputes

Malaysia does not have one universal 14-day cooling-off rule for every online service, so do not assume local law automatically gives the same right in every case. Here, the strongest practical point is that Oddsmonkey itself advertises a 14-day money-back guarantee, and that promise can support your complaint if the company refuses without explanation. KPDN and the Tribunal for Consumer Claims Malaysia can become relevant if a charge looks unfair or the service ignores a valid complaint.

If support does not resolve an unauthorised or recurring charge, Malaysians usually call this a chargeback or a dispute of an unauthorised recurring card transaction with the issuing bank. Banks commonly work within about 60 to 120 days from the transaction date or from when the issue was discovered, under Bank Negara Malaysia complaint-handling rules tied to the Financial Services Act 2013 or Islamic Financial Services Act 2013. Use this only after trying the merchant route first, and submit your screenshots, emails, and transaction evidence together.

Oddsmonkey terms that affect cancellation and renewal

Auto-renewal and commitment period

The key term is straightforward: all memberships are set to auto-renew, and users can cancel at any time via the Membership tab in My Account (oddsmonkey.com). The terms data also says no minimum commitment period was specified. That is good for flexibility, but it puts the burden on you to stop renewal before the billing date.

No early termination fee was found in the terms, and no separate cancellation fee was found either. For a Malaysian subscriber, that means the main financial risk is not a penalty fee but forgetting the renewal and getting billed for another cycle.

Free trial, data retention, and dispute handling

No free trial terms were found in the supplied terms data. So if you signed up, you likely entered a paid recurring membership directly rather than a free trial converting into a paid plan. That matters because some users mentally treat the first few days as trial-like, but the payment obligation can start immediately.

The same terms data does not specify applicable law, data retention after cancellation, or a clear dispute resolution process. If you need those details, ask support in writing so you have a reply on record. In real life, that written record can help if you later escalate to KPDN, TTPM, or your bank.

Oddsmonkey plans and pricing in MYR

Current recurring plans and local cost estimate

Prices are approximate, converted from USD at the rate 1 USD ≈ 4.72 MYR, based on the supplied pricing data and rates reference. Check the official website for the latest exact local amount and billing currency.

Which plan costs most and where the savings are

The most expensive listed plan is All Access annual at $349.99 (RM1,652). The cheapest listed recurring option is Premium monthly at $39.99 (RM189). If you barely use casino tools, downgrading or cancelling before annual renewal can make a huge difference to your total yearly cost.

Annual billing is cheaper than paying month by month over a full year. Premium monthly for 12 months would total about $479.88 (RM2,265), compared with $249.99 (RM1,180) annually, which is roughly a 48 percent saving. All Access monthly for 12 months would total about $599.88 (RM2,831), versus $349.99 (RM1,652) annually, about a 42 percent saving.

Billing notes that matter before cancellation

All memberships are auto-renewing according to the terms (oddsmonkey.com). No cancellation fee and no early termination fee were found, which is good. There is also no verified evidence in the supplied data of a hidden admin fee, reactivation fee, or exit charge.

That said, the annual plans are the ones to watch carefully because one missed renewal can mean a large charge in a single day. If your account is on annual billing, put a calendar reminder at least seven days before renewal. That simple move can save RM1,180 or RM1,652 in one shot.

Your rights in Malaysia when a subscription does not cancel cleanly

What Malaysian consumer law means in this case

In Malaysia, subscription disputes are mainly handled under the Consumer Protection Act 1999. The law is useful if you were charged unfairly, misled about renewal, or ignored after a valid complaint. For Oddsmonkey specifically, the practical issue is usually not the legality of cancelling, but proving that you cancelled before the next charge.

The research block also notes that cooling-off rights in Malaysia vary by product and service category. So do not rely on a blanket local 14-day cancellation rule for all digital subscriptions. In this case, the cleanest refund argument is often the company’s own 14-day money-back guarantee from the official help page, backed by your purchase date and email record.

How to escalate a complaint with KPDN or TTPM

If Oddsmonkey ignores your refund request or keeps charging after cancellation, prepare a file before escalating. Include your account email, screenshots of the Membership page, cancellation proof, invoice or transaction ID, and your email thread with [email protected]. This gives KPDN or TTPM something concrete to assess instead of a vague complaint.

Start with KPDN, the Ministry of Domestic Trade and Cost of Living, through its consumer complaint channels. If the dispute is mainly about money claimed back from a trader, the Tribunal for Consumer Claims Malaysia can also be relevant. Because Oddsmonkey appears to operate from Gibraltar rather than Malaysia, cross-border enforcement may be less straightforward, but local complaint records still help and may support your bank dispute too.

Practical contact route for Malaysians

KPDN is the authority named in the research block for consumer protection context in Malaysia. TTPM is the Tribunal for Consumer Claims Malaysia, which handles consumer claim disputes through a simpler route than a full court case. For a digital subscription issue, your evidence file matters more than a long story, so keep it organised and date-stamped.

If the amount is small, some Malaysians skip official complaints and go straight to the bank for a recurring card dispute. That can work for an unauthorised charge, but it should not replace your written complaint to the merchant. Use both tracks properly if the case is strong.

What customers say about cancelling this service

Overall verdict from the available reviews

Overall trend: 0 positive and 3 negative reviews in the supplied cancellation-related sample. Based on that limited set, cancellation looks harder than it should be, mainly because some users felt they had to wait for support or were charged after trying to stop the subscription. No Malaysia-specific complaint pattern was identified in the research data.

That does not prove every cancellation goes badly. The official help centre does provide a self-service path through My Account > Membership, and there was no confirmed dark pattern in the research. Still, the review sample leans clearly negative, so it is smart to document everything from the start.

Recurring themes in user feedback

• "Don't use them. The offers work but if you want to cancel you can't without contacting support and waiting for response." (TrustPilot)
• "Some users have reported difficulties with cancellation, claiming they were charged after attempting to stop their subscription - a common pain point in the SaaS world." (DailyStoke)
• "Users describe negative interactions with the website, particularly after a recent migration to a new platform." (TrustPilot)

Balanced take for Malaysian readers

The negative sample is real, so I would not call this an effortless cancellation. At the same time, the official documentation does show a named cancellation path and a refund route within 14 days, which is better than services that hide everything. The practical conclusion is simple: cancel early, save proof, and stop the wallet authorisation too if you used PayPal or Skrill.

If you had a smooth experience, great. If not, your best protection is evidence, not optimism. That is the difference between a quick refund and a long email chain.

Documents to prepare before and after you cancel

What to save before cancellation

Many readers only realise this after a charge appears. Before cancelling, save the screenshot of your Membership page, the renewal date, the exact plan name, and the payment method used. If you joined All Access annual at $349.99 (RM1,652), that screenshot is worth a lot more than trying to explain the plan from memory later.

• Membership page screenshot
• Renewal date screenshot
• Plan name and billing period
• Original receipt or invoice
• PayPal or Skrill authorisation record

What to keep for refunds and disputes

For a refund request, include the transaction ID, charge date, amount, and the email address tied to the account. Oddsmonkey’s refund help page specifically points users to email [email protected], so your sent email is part of the evidence file as well (help.oddsmonkey.com).

After cancellation, keep the confirmation page screenshot, any confirmation email, and your bank or wallet statement for at least the next one to two billing cycles. If a fresh charge appears, you will need these documents for support, KPDN, TTPM, or a bank chargeback request.

Common mistakes that lead to extra charges

Cancelling too late, using the wrong channel, or assuming silence means success

Mistake one is waiting until the billing day itself. If support is needed and you only act at the last minute, there may be no time to fix account issues before the renewal hits. A safer real-world approach is cancelling at least three to five days before the charge date, especially on annual plans.

Mistake two is cancelling only inside Oddsmonkey when the recurring payment is still active in PayPal or Skrill. The help centre specifically tells users to cancel recurring payments there too if that was the original payment channel (help.oddsmonkey.com). If you skip this, you leave one door open for another charge attempt.

Expecting an automatic refund or failing to collect proof

Mistake three is assuming cancellation automatically means refund. Oddsmonkey’s clear refund promise is the 14-day money-back guarantee for Premium and All Access, requested by email within 14 days (help.oddsmonkey.com). Outside that window, refunds are case-by-case, so do not bank on a pro-rated return unless support agrees.

Mistake four is not keeping confirmation proof. Review complaints show that some users felt stuck when support had to be involved or charges appeared after they thought they had cancelled. If you do not have the screenshot, confirmation email, or PayPal cancellation record, your argument becomes much weaker.

Ignoring platform changes and not escalating early

Mistake five is giving up when the website looks different after a migration or update. One review mentions negative interactions after a platform migration (TrustPilot), which is exactly when users should switch to email and live chat immediately rather than waiting. If the interface changes, your evidence trail matters even more.

If support does not respond and the renewal date is near, escalate in layers. Send email, use live chat during the stated hours, cancel the recurring wallet payment, and prepare your bank dispute file. That sequence is faster and cleaner than waiting quietly and hoping the issue disappears.

Oddsmonkey cancellation methods compared side by side

Method comparison table

Key takeaway from the comparison

The web account route is the cleanest official path because it is the method named in Oddsmonkey’s own help article. PayPal or Skrill cancellation adds extra protection if you used those wallets. Registered mail is slower but useful when you need stronger evidence for a dispute.

The Google Play row is included because it was required in the comparison data, but the verified research set does not confirm an official Oddsmonkey app subscription sold through Google Play. So use that route only if your Google account clearly shows an active subscription merchant entry. If not, stick to the web account and payment-wallet routes.

What to do after cancellation so the problem does not come back

Immediate checks in the first 24 hours

Right after cancelling, verify three things on the same day. Check the account status, save the confirmation screenshot, and look for a support or system email confirming the change. Then add a calendar reminder for one day before the original renewal date so you remember to check your payment method.

If you cancelled close to the billing date, also log in to PayPal or Skrill to confirm the recurring authorisation is no longer active. This second check is one of the easiest ways to avoid a nasty surprise later.

Monitor your bank statement and know when to dispute

Watch your card, PayPal, or Skrill statement for at least the next 30 to 60 days. If a recurring charge appears after cancellation, contact support at once and attach your proof. If that does not work, ask your bank about filing a chargeback for an unauthorised or wrongly repeated recurring transaction.

In Malaysia, the practical bank dispute window is often around 60 to 120 days depending on the bank and card network. The process sits under Bank Negara Malaysia’s financial consumer protection framework, so submit the cancellation screenshots, emails, and merchant replies in one neat file. Banks move faster when the evidence is complete.

Other tools to consider after leaving

If you are cancelling because Oddsmonkey no longer suits your style, there are alternatives. OddsMatched focuses on multiple profit strategies, Outplayed is more beginner-friendly, and OddsJam leans toward data-driven positive expected value betting at $49 per month (about RM231). RebelBetting starts from €149 per month and BetBurger from $29 per month, but both target more advanced users.

Pick based on the method you actually use. If you mainly want guided matched betting, beginner-focused services may be enough. If you want arbitrage or advanced value signals, the more specialist tools may justify their price.

Useful links

• Oddsmonkey official website
• Official cancellation help page
• Official refund help page
• Oddsmonkey terms and conditions
• Oddsmonkey pricing page
• Currency reference for MYR conversion

Cancellation address and whether you really need to use it

Physical address available for written notice

No Malaysian cancellation address was found for Oddsmonkey or Liquidity Trading Limited. The available address is in Gibraltar, so online cancellation is usually faster for readers in Malaysia.

If you still want to send written notice, use this address:

• Liquidity Trading Limited, Madison Building, Midtown, Queensway GX11 1AA, Gibraltar

Use this route mainly when you need stronger evidence for a dispute or when online support is not responding. For most users, the practical order is web account first, email second, payment-wallet cancellation third, and written notice only if the case turns messy.

Best use of the address in a real dispute

Sending mail to Gibraltar will be slower and may take 5 to 10 business days based on the comparison framework in this guide. That is too slow if your renewal is tomorrow. So treat the postal address as a backup evidence route, not your first move.

If you already have a charge problem, combine the address with screenshots, support emails, and your bank record. In disputes, one piece of proof is good, but a full timeline is much better.