Cancellation Oddsmonkey: Easy Method

What is Oddsmonkey

What you are actually subscribing to

Oddsmonkey is a paid software service for matched betting. It is operated by Liquidity Trading Limited, and the registered office listed for the business is in Gibraltar: Madison Building, Midtown, Queensway GX11 1AA. The service sells tools, guides, and offer tracking rather than a sportsbook itself.

If you signed up in the Philippines, the key thing to know is that this is an auto-renewing subscription service, not a one-time purchase. Oddsmonkey says all memberships renew automatically unless you cancel before the next billing date, and it also advertises a 7-day free trial for users who want to test how matched betting works "all memberships with OddsMonkey are set to auto-renew" (help.oddsmonkey.com).

Main paid features people use

The paid value is in the tools. Oddsmonkey sells access to matched betting tools, signup offer lists, weekly betting offers, casino offer tracking, and higher-tier EV tools depending on the plan. The Premium level is positioned for standard matched betting, while All Access and Pro add more casino and advanced value-finding tools.

Real plan prices are not cheap for a Philippine user. Monthly plans range from $39.99 (₱2,259) to $149.00 (₱8,418), while annual plans go as high as $349.99 (₱19,774). If you only wanted to try it for a short project, forgetting to cancel can get expensive fast.

How the service works in the Philippines

Here is the practical reality for Philippine users. Prices are published in foreign currency, local pricing in pesos is not the standard display, and the research points to limited local payment options plus possible language barriers in support. That can make cancellation feel more stressful if a charge hits your card and you need a quick fix.

The business model is simple: free trial, then recurring billing on a monthly or annual basis. No minimum commitment period is clearly specified in the help material, but there is also no promise of prorated refunds for unused days after you cancel. If you are comparing options after canceling, alternatives mentioned in research include 1xBet, Paripesa, and 888Starz, all free to join with betting costs depending on your activity.

How to cancel Oddsmonkey without getting charged again

Checks to do before you press cancel

A lot of users get frustrated when a cancellation seems done but a renewal still appears later. That frustration is understandable, especially because all memberships are set to auto-renew and several public reviews complain about continued charges after cancellation. Before doing anything, log in and note your next billing date, your current plan name, and the payment method tied to the account.

Take three screenshots before you cancel: your Membership page, the current plan name, and any visible renewal date. If you are inside the 14-day money-back guarantee window, note the exact signup date as well, because the refund request should be emailed within the first 14 days of membership "refunds are processed within 14 days of notification" (oddsmonkey.com).

Cancel through the website account page

This is the clearest direct route shown in Oddsmonkey's help center. The click path is: sign in to your account, go to My Account, open the Membership tab, then choose the option to cancel your subscription. The official cancellation guide is here: Oddsmonkey cancellation help.

After you cancel, your account should stay active until the end of the paid billing period. That means if your renewal date is on April 30 and you cancel on April 10, you should still have access until April 30. Heads up: that is cancellation of renewal, not immediate account deletion.

• Sign in to your Oddsmonkey account
• Open My Account
• Select Membership
• Choose Cancel Subscription
• Save the confirmation screen
• Check email for any confirmation message

Cancel by email, live chat, or postal mail

If the account page does not load, email support can help. The support email is [email protected], and live chat is available through the Contact Us page. Support hours listed in research are Monday to Sunday, 9:00 am to 5:15 pm. There is no phone number available in the verified support details.

For email, send a short message with your account email, full name, current plan, and a direct request to cancel auto-renewal. Ask them to confirm the effective end date of access in writing. This matters if you later need proof for a refund request, a bank dispute, or a complaint with DTI.

• Use [email protected] for written proof
• Use live chat for faster follow-up
• Include your account email and billing date
• Ask for cancellation confirmation

If you subscribed through App Store or Google Play

Oddsmonkey's help page mentions store-based cancellation routes, although it does not provide full in-house support instructions for them. If your subscription was started on iPhone, open App Store, tap your profile icon, open Subscriptions, select OddsMonkey, then tap Cancel Subscription. If you subscribed on Android, open Google Play Store, tap the menu or profile area, open Subscriptions, select OddsMonkey, then tap Cancel Subscription.

The common mistake here is canceling on the Oddsmonkey website when the billing is actually handled by Apple or Google. If the charge comes from Apple or Google, the store usually controls the renewal. Cancel in the same place where you originally subscribed, then save the cancellation screen.

Postal option if you want formal proof

You can also send a cancellation letter to the company address if you want an extra paper trail. This is slower, but some users prefer it when there is a billing dispute. A digital registered-mail service such as Postclic can also create time-stamped proof of sending, receipt, and tracking if you want documentation without going to a post office.

Use postal mail as an additional record, not as your only step when renewal is close. In practice, if your billing date is near, cancel in the account portal or app store first, then send email or letter for backup.

What changes after you cancel the membership

Access usually continues until the paid period ends

Oddsmonkey says that if you cancel partway through a paid period, your account remains active until the end of that period. So you are stopping the next renewal, not ending the current paid access on the same day. That is useful if you still want to export notes or use the tools until the billing cycle ends.

A simple example helps. If your annual membership renews every August 15 and you cancel on June 1, you should keep access until August 15. If your monthly plan renews on the 7th of each month and you cancel on the 2nd, access should continue until the 7th.

If you do nothing, renewal keeps running

The service states that memberships automatically renew. That is the part many users miss during a free trial or when they assume a one-month purchase will simply end on its own. If you do not turn off renewal before the next billing date, the next monthly or annual charge can still go through "all memberships with OddsMonkey are set to auto-renew" (help.oddsmonkey.com).

There is no cancellation fee shown in the available terms research, and no early termination fee was found either. The issue is not a penalty fee. The real risk is letting the renewal date pass and getting charged for a new cycle.

Account deletion is separate from subscription cancellation

Canceling the subscription and deleting the account are not always the same thing. Oddsmonkey has a separate help page for account deletion: Oddsmonkey account deletion help. If you want your account removed, check that process after canceling the membership.

The public sources do not clearly state how long data is retained after cancellation. Because of that gap, save anything you may need before the final access date, including billing emails, screenshots, and any records of betting or offer history that matter to you.

Oddsmonkey refund rules and what to do if a charge still appears

The main refund policy is a 14-day money-back guarantee

Oddsmonkey offers a 14-day money-back guarantee. To ask for it, you need to email [email protected] within the first 14 days of your membership. The company says refunds are processed within 14 days after notification "OddsMonkey offers a 14-day money-back guarantee" (oddsmonkey.com).

The truth is, this is the strongest refund route in the verified material. There is no clear statement promising prorated refunds for unused time after a normal mid-cycle cancellation. So if you cancel halfway through a paid month, expect access until the billing period ends, but do not assume a partial refund unless support agrees.

How this works for users in the Philippines

In the Philippines, subscription complaints usually fall under the Consumer Act of the Philippines or Republic Act No. 7394, with DTI handling many consumer issues. For online subscriptions, there is no universal statutory cooling-off period that always applies the same way to every digital service, so the practical refund window here is the company's own 14-day guarantee.

If you subscribed through a direct sales setup, a 7-working-day cooling-off rule can exist in specific situations, but that is not the normal pattern for an online Oddsmonkey signup. For most users, the better approach is simple: use the 14-day company guarantee quickly, keep proof, and escalate to your bank or DTI if a billing problem is ignored.

How to request a refund step by step

The cleanest method is email because it creates a written trail. Send your request to [email protected] within 14 days of joining. Include your full name, account email, subscription plan, payment date, amount charged, and a sentence asking for a refund under the 14-day money-back guarantee.

• Subject line: Refund request within 14 days
• Include the transaction date and amount
• Attach screenshots of your account and charge
• Ask for written confirmation and refund timing

If the issue is a billing mistake rather than a standard refund, Oddsmonkey says to contact support for assistance through the payment error help article: Payment mistake help. The exact outcome for billing-error refunds is not spelled out in the public material, so speed and evidence matter.

Chargeback, bank dispute, and store refunds

If a continued or unauthorized charge appears after you canceled, you can dispute it with your card issuer, GCash, Maya, or bank. In the Philippines, cardholders typically have up to 60 days from the statement date to dispute a transaction under BSP-regulated bank processes. Save screenshots of your cancellation page, confirmation email, and the bank statement entry before you call.

If the subscription was purchased through Apple or Google, also use the store's refund or subscription support route. A chargeback should be your last step after trying the merchant and the billing platform first, but it is a valid option if a charge appears after cancellation and support does not fix it.

Terms and subscription conditions that matter before the next renewal

Auto-renewal, commitment, and free trial

The most important term is auto-renewal. Oddsmonkey says all memberships automatically renew, and no minimum commitment period is clearly specified in the verified help material. In practical terms, that means you can cancel before the next billing date, but if you forget, the renewal can still go through for the next month or year.

The service also promotes a 7-day free trial for users who want to see how matched betting works. If you start a trial, put the trial end date in your calendar the same day. That one small habit can save you from an unexpected charge on a higher-priced plan.

What is not clearly explained in public sources

The available public sources do not clearly spell out applicable law, dispute resolution, or data retention after cancellation. That does not stop you from canceling, but it does mean you should keep your own evidence because the public pages are stronger on billing basics than on detailed account closure rules.

No cancellation fee or early termination fee was found in the terms research. That is the good part. The weak spot is the lack of detailed public guidance on unused-period refunds and post-cancellation data handling, so treat screenshots and email records as essential.

Oddsmonkey plans and pricing in Philippine pesos

Current recurring plans

Prices are approximate, converted from USD at the rate 1 USD ≈ 56.5 PHP, and you should check the official website for exact local prices.

Which plan costs the most and where savings appear

The cheapest recurring plan in the verified data is Premium Monthly at $39.99 (₱2,259). The most expensive recurring option listed is Pro Monthly at $149.00 (₱8,418). For annual billing, All Access Annual is the highest at $349.99 (₱19,774).

The annual plans are positioned as savings deals. Premium Annual is described as about 48% cheaper than paying monthly for a year, while All Access Annual is around 42% cheaper than paying monthly for a year. That sounds good on paper, but annual billing also raises the risk of a larger renewal if you forget to cancel in time.

Billing notes that matter before canceling

No cancellation fee was found, and no separate hidden termination fee appears in the available material. The bigger financial risk is auto-renewal on a high-cost plan, especially on annual billing where a missed cancellation can mean a large one-time charge.

If you are not actively using the tools every week, review whether the plan still makes sense. A monthly plan at $49.99 (₱2,824) or $149.00 (₱8,418) can become an expensive habit if you signed up for a short test and never turned renewal off.

Your rights in the Philippines if an Oddsmonkey cancellation goes wrong

Laws and agencies that can help

In the Philippines, subscription complaints are generally handled under the Consumer Act of the Philippines, Republic Act No. 7394, together with DTI consumer protection processes. For an online service like Oddsmonkey, this matters most when you were charged after canceling, when a refund inside the published guarantee is delayed, or when the billing presentation was unclear.

The company offers its own 14-day money-back guarantee, which is actually more concrete than the general legal position for many online services. Philippine law does not give one universal online cooling-off rule for every digital subscription, so your strongest practical tools are the company guarantee, your written proof, DTI complaint channels, and bank dispute rights.

How to use your withdrawal and dispute rights in practice

If you are within 14 days of joining, email Oddsmonkey first and clearly reference the 14-day money-back guarantee. If the service ignores you or a charge continues after cancellation, file a complaint with DTI and also dispute the transaction with your bank, GCash, Maya, or card issuer within about 60 days from the statement date where possible.

For Philippine users, the plain-English strategy is this: merchant first, bank second, regulator third if needed. That order often gets faster results because banks and e-wallets will ask what steps you already took with the merchant before opening a chargeback case.

Useful consumer contacts

For online subscription complaints, DTI is the most relevant consumer authority to approach. Use the official DTI website for complaint channels and consumer assistance information. For card disputes and financial complaints involving banks or card issuers, BSP is the agency that oversees regulated financial institutions.

• Department of Trade and Industry
• Bangko Sentral ng Pilipinas

When you file a complaint, attach the account screenshot, cancellation confirmation, refund request email, and the statement showing the charge. Those four items are usually the minimum evidence set that makes your complaint easier to process.

What customers say about billing and cancellation

Overall verdict from available reviews

Based on the review set provided here, cancellation looks difficult rather than smooth. The trend is very negative: 0 positive and 5 negative unique reviews, mostly about unexpected charges after cancellation or after a trial. For a Philippine user, that lines up with two local friction points already flagged in research: limited local payment options and possible language barriers in support.

To be fair, the verified support materials do show a real account-cancellation path, live chat access, and a 14-day money-back guarantee. So the service does provide formal cancellation tools. The concern is user trust around billing follow-through.

Recurring themes table

Sources summary table

Individual review examples

• "Auto renew and will charge your card without permission and then refuse to refund you. Avoid this company." (TrustPilot)
• "Watch out, thieves! They offer a free trial but still charge you for it after you cancel!" (TrustPilot)
• "I was charged $199 [about ₱11,244] for a month on one of their plans even though I had already cancelled my subscription." (TrustPilot)
• "There is no way on app to unsubscribe, they just tricking people for money. And you won't get reply from their customer service." (TrustPilot)
• "They retained them without my consent and charged me after I had cancelled." (TrustPilot)

Documents to gather before and after you cancel

What to save before canceling

Before you cancel, collect proof that shows exactly what plan you have and when it renews. The most useful files are a screenshot of the Membership page, the renewal date, the plan name, and the email address tied to the account. This takes two minutes and can save hours later if a dispute starts.

• Screenshot of My Account and Membership
• Screenshot of current plan and renewal date
• Copy of the signup or billing email
• Record of the payment method used

What to keep for refunds and complaints

If you will ask for a refund, keep the transaction date, amount, and any invoice or card statement line. For Philippine users paying through a card, GCash, or Maya, transaction reference numbers are especially useful when the bank asks for a dispute form.

After canceling, save the confirmation page and any email response from support. If there is no confirmation email, take another screenshot of the account page showing the canceled status or the end-of-access date.

Common mistakes that cause extra charges

Canceling in the wrong place

This is one of the biggest traps with software subscriptions. If you subscribed through App Store or Google Play, canceling on the Oddsmonkey website may not stop store billing. Real review complaints about continued charges often happen when users assume one cancellation step covers every billing channel.

Fix: trace the original purchase source from your receipt. Apple receipt means cancel in App Store. Google receipt means cancel in Google Play. Direct website charge means cancel in My Account and keep the confirmation.

Missing the free trial or renewal deadline

Oddsmonkey promotes a 7-day free trial and all memberships are auto-renewing. If you wait until the charge has already posted, your leverage drops and you may need to rely on the 14-day money-back guarantee or a bank dispute instead of a simple pre-billing cancellation.

Fix: set two reminders, one 3 days before renewal and one 1 day before. That simple habit is better than relying on memory, especially on annual plans with larger charges.

Expecting a prorated refund after mid-cycle cancellation

Many users assume that canceling halfway through the month means the unused days will be refunded. The available Oddsmonkey sources do not promise prorated refunds for unused periods. They only state that access continues until the end of the paid period after cancellation.

Fix: if you are still within 14 days of joining, use the money-back guarantee by email right away. If you are outside that window, plan on using the remaining access time rather than expecting a partial refund automatically.

Not saving proof of cancellation

Several negative reviews revolve around the claim that a charge appeared after cancellation. Without screenshots or an email confirmation, proving your case becomes harder. That is especially true if support replies slowly or your bank asks for evidence.

Fix: save the final cancellation page, support email thread, and a screenshot of the bank statement when the charge appears. In real disputes, evidence wins faster than memory.

Waiting too long to escalate

If support does not reply and your bank dispute window starts closing, you lose options. Philippine cardholders often have around 60 days from the statement date to dispute a transaction, so delay can cost you the easiest route.

Fix: if no useful reply arrives after a reasonable follow-up, move to your bank, GCash, Maya, or card issuer while also preparing a DTI complaint. Do not wait until the next statement cycle if the charge is clearly unauthorized.

A quick comparison of cancellation methods

Method comparison table

Key takeaway for choosing a route

The fastest method is usually the channel that billed you in the first place. Direct web billing usually means My Account is the fastest route. Apple and Google subscriptions are usually easiest to stop inside their own subscription dashboards.

Registered mail is slower, but it gives a stronger documentary trail if the dispute becomes serious. Email support is useful in parallel because it creates written proof without waiting for delivery.

What to do after canceling and how to monitor your bank statement

Immediate steps in the first 10 minutes

Right after canceling, check for a confirmation screen, screenshot it, and save any email that mentions the final access date. Then add a calendar reminder for the next expected billing date so you can verify that no new charge appears.

If the account still looks active, do not panic immediately. Oddsmonkey says access continues until the end of the paid period after cancellation. What you want to confirm is that renewal is turned off, not that access disappears on the same day.

Monitor your payment method and escalate fast if needed

Watch your card, GCash, Maya, or bank statement through the next billing cycle. If a continued charge appears after cancellation, contact the provider and your bank quickly. In the Philippines, bank and card disputes often need to be filed within about 60 days from the statement date, and DTI can handle consumer complaints under RA 7394.

Useful links for follow-up and evidence gathering are below:

• Oddsmonkey official website
• Oddsmonkey cancellation guide
• Oddsmonkey money-back guarantee
• DTI official website
• BSP official website

If you want alternatives after canceling

If you are leaving because the subscription no longer fits your budget, there are other betting-related platforms mentioned in the research. 1xBet offers broad sports and live betting markets, Paripesa focuses on a user-friendly interface with local language support, and 888Starz adds live streaming and in-play options.

These alternatives are free to join, with costs depending on your betting activity rather than a fixed software membership fee. That does not automatically make them better, but it can be simpler if you want to avoid another recurring SaaS bill.

Oddsmonkey cancellation address and when to use it

Postal address on file

If you want to send a written cancellation or dispute notice by post, use the registered office address listed for Liquidity Trading Limited:

• Liquidity Trading Limited, Madison Building, Midtown, Queensway GX11 1AA, Gibraltar

This is the business address referenced in the service context, but the company handles normal cancellations through the account portal and support email rather than a special postal cancellation department.

When postal mail makes sense

For most people in the Philippines, the practical route is online: cancel in your account, then email [email protected] for confirmation. Postal mail is useful when you want an extra formal record for a disputed charge, especially if support is slow or the issue may later go to DTI or your bank.

The smoothest setup is to use more than one channel when money is at stake. Cancel online before the next billing date, save screenshots, send email confirmation the same day, and use post only if the paper trail becomes necessary.