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Cancellation service #1 in New Zealand
OddsMonkey is an online service that provides matched-betting tools, tutorials and community support for people looking to profit from bookmaker offers and promotions.
The service includes tools, matched-betting calculators, tutorials and a member community to help users learn and apply matched-betting strategies.
OddsMonkey is operated by Liquidity Trading Limited, the company named in public terms and support pages.
Official company details and terms are published on OddsMonkey's website and support portals.
After cancelling a direct website subscription, your membership remains active until the end of the paid period you already paid for.
You will retain access to tools and tutorials until that expiry date unless otherwise notified.
Auto-renewal is stopped for the website-based subscription when you cancel in My Account; you must stop recurring payments at the payment provider for PayPal/Skrill subscriptions.
If you cancel via App Store or Google Play, access typically continues until the end of the current billing period according to the store's rules.
OddsMonkey offers a "no questions asked" money-back guarantee if you request a refund within 14 days of first purchase.
The guarantee refunds only the first payment, is limited to one per person/email/household/IP and is capped at two months' subscription payments.
See the guarantee details: Money-back guarantee.
OddsMonkey's terms also reference a 14-day right to change your mind under the UK Consumer Contracts Regulations; they state refunds will be processed within 14 days of notification.
To exercise refund rights OddsMonkey requests notification in writing (email to support) and commits to refund within 14 days of receiving that notice.
Reference: Terms.
| Plan | Price (NZD) |
|---|---|
| Starter | Varies |
| Advanced | Varies |
| Pro | Varies |
| Elite | Varies |
OddsMonkey publishes prices in GBP and no New Zealand - specific pricing was identified in public materials.
Check the OddsMonkey site for the latest plan details and pricing options: OddsMonkey.
New Zealand does not automatically provide the same 14‑day cooling‑off rights that apply under UK Consumer Contracts Regulations for online digital subscriptions.
Refunds for online subscriptions in NZ typically depend on the seller's published refund policy unless the service is faulty or misrepresented under NZ consumer law.
Many reviewers praise OddsMonkey for helpful and friendly staff, a strong community and clear video and written tutorials for beginners.
Long-term members often report consistent profits and good value for the subscription content and tools.
Examples of positive reviews are available on Trustpilot: NZ Trustpilot.
Recent complaints note that a website update or migration reduced usability, with tools missing or buggy for some users.
There are reports of auto-renewal charges despite cancellation and difficulty obtaining refunds, and some users describe support experiences as poor.
See broader user reports on Trustpilot: Trustpilot.
Many users cancel only within the OddsMonkey account but forget to cancel the recurring payment at PayPal or Skrill.
If you leave the recurring payment active with your provider you may still be charged despite cancelling the account on the website.
Waiting beyond the 14‑day policy window or failing to notify in writing can limit entitlement to the advertised money‑back guarantee.
Always email support and keep a copy; relying solely on phone calls or forum posts can complicate proof of timely notification.
| Platform / Route | How to cancel | Refund likelihood / notes |
|---|---|---|
| Web (direct via website) | My Account → Membership tab; membership stays until end of paid period. | Refunds possible under 14‑day guarantee or terms; follow written notice requirements. |
| Skrill or PayPal | Cancel recurring payment on Skrill or PayPal site; OddsMonkey cannot cancel it for you. | Refunds depend on seller policy and payment provider; act quickly and keep records. |
| App Store / Google Play | Cancel subscription via App Store or Google Play subscription management. | Refunds handled by store or OddsMonkey per terms; follow the store’s refund processes. |
Liquidity Trading Limited, Madison Building, Midtown, Queensway GX11 1AA, Gibraltar.
OddsMonkey does not publish a New Zealand postal address in public materials; cancellation and refund communications are handled via account and support email channels.
If you need local consumer advice, consider contacting New Zealand consumer advice organisations such as Consumer.org.nz.
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Written by Sophie Wright
Former postal advisor · 7 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 7 years to demystify legally binding mail for everyday users.