Cancellation Function Of Beauty: Easy Method

What is Function Of Beauty

Function Of Beauty is a direct-to-consumer personal-care brand that makes customizable hair and body products. Customers build bespoke formulas (selecting base types, hair goals, color, scent and occasionally concentrates) and may purchase one-time orders or enroll in a recurring subscription for scheduled shipments.

How to cancel Function Of Beauty

• Via Web (account): Log into your account at functionofbeauty.com, go to “Manage Subscription” → “Cancel Subscription.” Cancellations apply only to the next scheduled delivery; you must cancel before the order is processed (before you are charged). You should receive a confirmation email - contact support if you don’t get one within 24 hours.
• Via App Store (iOS): Open iPhone Settings → tap your Apple ID → Subscriptions → select Function of Beauty → Cancel Subscription. Billing and refunds for app-store subscriptions are handled by Apple; use your Apple ID subscription settings for changes or refund requests.
• Via Google Play (Android): Open Google Play Store → Menu → Subscriptions → select Function of Beauty → Cancel Subscription. Billing and refunds for Google Play subscriptions are handled by Google.

What happens when you cancel

When you cancel, the cancellation typically stops future shipments but usually applies only to the next scheduled delivery that has not yet been processed. If an order has already been processed or charged, cancellation will not reverse that shipment. Your account information and order history generally remain accessible in your account after cancellation. If you cancelled through Apple or Google, billing and renewal control is managed through those platforms rather than through the Function Of Beauty website.

Will I get a refund?

Function Of Beauty generally does not provide refunds once an order has been processed; one‑time orders are non‑refundable. Subscribers who are unhappy with a received order may be eligible for a one‑time reformulation within 60 days instead of a refund. For wrong, missing or defective orders, Function Of Beauty may issue corrections or refunds; when refunds are given they can take about 7 - 10 business days to appear on the original payment method. If you believe a refund is due and don’t receive one, contact the company first and keep documentation; if problems persist you may need to involve your card issuer or appropriate consumer authorities.

Function Of Beauty plans and pricing

Your consumer rights in Canada

Canadian federal and provincial consumer-protection laws do not automatically give a 14‑day “cooling‑off” right for online personalized goods; for customized products like Function Of Beauty’s, there is typically no automatic right to return simply because you changed your mind. However, consumers are entitled to remedies when products are defective, not as described, or not fit for purpose. Automatic subscription renewals must be clearly disclosed and provide an accessible cancellation method - if charges continue after a confirmed cancellation that may breach provincial rules. If your rights are violated you can file a complaint with the Competition Bureau or your provincial consumer affairs office, or pursue a chargeback through your card issuer where appropriate.

Customer experiences

Public reviews are mixed. Positive feedback highlights strong customization options (color, scent, tailored formulas), good performance for many users and clean/vegan positioning. Negative reviews focus on recurring billing or charges after alleged cancellation, difficulty obtaining refunds or support, unexpected price or size changes, and slow or unresponsive customer service. These patterns appear in Canadian Trustpilot and Sitejabber complaints as well as other third‑party summaries.

Documentation checklist

• Order number(s) and dates
• Account email and username
• Confirmation email for cancellation (if received)
• Payment records or credit‑card statements showing charges
• Screenshots of subscription settings, cancellation screens, and any error messages
• Copies of correspondence with Function Of Beauty or app-store receipts

Common mistakes

Common mistakes include cancelling after the next shipment has already been processed (so a charge still posts), cancelling in the wrong place (for example cancelling on the website when the subscription billing is handled by Apple/Google or vice versa), and failing to save or wait for a cancellation confirmation email. Other pitfalls are not checking the billing or ship date and assuming customer support will automatically reverse charges without providing documentation - keep records and act promptly if you see an unexpected charge.

Comparative recap

After cancelling

After you cancel, keep your cancellation confirmation and the documentation checklist items. If you do not receive confirmation within 24 hours after cancelling on the website, contact Function Of Beauty support and save any responses. For app-store subscriptions, check your Apple ID or Google Play purchase history to confirm cancellation. If charges continue despite a confirmed cancellation, contact your payment provider and consider filing a dispute; you can also consider filing a complaint with the Competition Bureau (competitionbureau.gc.ca) or your provincial consumer affairs office. For Function Of Beauty support and policy details see their FAQ at functionofbeauty.com and their cancellation article at intercom.help.

Address

Function Of Beauty
166 Crosby Street, 10th Floor
New York, NY 10012
USA

If you choose to send a physical cancellation letter, use certified mail with return receipt requested to ensure proof of delivery.