Cancel TVPLAYER online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Tvplayer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Tvplayer: Easy Method
What is Tvplayer
Overview
TVPlayer is a streaming service that offers live and on-demand TV channels via web and apps. It operates under terms of use and delivers digital content immediately after subscription.
Services in New Zealand
TVPlayer appears to publish UK-based plans and does not list distinct New Zealand pricing. New Zealand users can subscribe but should check billing currency and terms before subscribing.
How to cancel Tvplayer
Cancel a website subscription
- Sign in to your account on the TVPlayer website.
- Open the "Account" section and choose the subscription you want to cancel.
- Follow the on-screen steps to cancel; ensure you complete any confirmation prompts.
Cancel app store subscriptions (iOS / Android)
- If you subscribed through Apple (iOS / Apple TV), cancel via your Apple ID subscriptions in Settings; TVPlayer cannot cancel Apple in-app purchases for you. Apple cancellation guide
- If you subscribed through Google Play (Android), cancel via the Google Play subscriptions page; TVPlayer cannot cancel Google Play subscriptions for you. Google Play cancellation guide
What happens when you cancel
Access after cancellation
For monthly website subscriptions you keep access until the end of the current billing cycle if you cancel before the next period starts.
For annual website subscriptions you keep access through the paid year if you cancel before the year ends.
Renewal and account data
Cancelling stops future renewals but does not always delete your account or viewing history automatically.
Check your account settings for options to delete personal data or sign out of devices after cancelling.
Will I get a refund?
Standard refund position
TVPlayer treats its service as immediately delivered digital content, and under its terms the 14‑day 'right of withdrawal' for digital content is waived at purchase.
This is the service position based on their Terms of Use; it applies to immediate-access digital subscriptions.
Exceptions and service-fault refunds
- If content you paid for is inaccessible due to a fault within TVPlayer's control (server or platform errors), you may request a refund or partial refund.
- Promptly report the issue to TVPlayer and provide evidence (dates, screenshots) to support a refund request.
Tvplayer plans and pricing
Available plan types
TVPlayer publishes plans such as monthly and annual subscriptions and may offer trials in some cases.
No New Zealand (NZD) specific prices were found; see the table below.
Pricing note
TVPlayer appears to publish UK pricing in GBP. New Zealand users should confirm billing currency before subscribing.
| Plan | Price (NZ) | Notes |
|---|---|---|
| Monthly | Varies | Check account billing for currency and amount. |
| Annual | Varies | Annual billing details appear in account settings. |
| Free trial (where offered) | Varies | Trial terms vary; confirm trial length and cancellation cutoff. |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumer law, including the Consumer Guarantees Act, provides remedies where digital services fail to meet acceptable quality or description.
These statutory rights sit alongside any supplier terms and cannot be contracted out of where the law applies.
Billing and fair trading
- If billing practices are misleading or you are charged after cancellation, that may breach New Zealand fair trading laws.
- You can seek remedies through dispute processes, your payment provider, or New Zealand consumer authorities if you cannot resolve the matter with TVPlayer.
Customer experiences
Common positive points
Some users value live channel access and the convenience of web and app streaming for TVPlayer services.
Service performance can be satisfactory when content is available and billing works as expected.
Common negative points
Public reviews show issues such as charges despite immediate cancellation or cancellation failures, and continued charges after cancelling.
Other reports describe the inability to complete cancellation buttons and slow or unresponsive customer service when disputing charges.
Documentation checklist
What to gather before contacting support
- Account email and username used to subscribe.
- Transaction receipts, payment dates, and subscription type (monthly/annual).
- Screenshots of cancellation attempts, confirmation messages, or billing errors.
Additional evidence for disputes
- App store purchase receipts if billed via Apple or Google.
- Any correspondence with TVPlayer support and the dates you contacted them.
Common mistakes
Assuming app-store subscriptions can be cancelled by TVPlayer
Many users expect TVPlayer support to cancel Apple or Google subscriptions; in fact, these must be cancelled through the relevant app store account.
Failure to cancel in the correct place can lead to continued charges despite cancelling the account on TVPlayer's website.
Not confirming cancellation completion
Another common mistake is not completing the final confirmation step or failing to keep evidence of cancellation.
Always check for a cancellation confirmation email or a clear status in your account and keep screenshots of the completed steps.
Comparative recap
Quick comparison
The table below summarises cancellation and refund control by platform to help choose the right route for action.
How to use this table
Match the platform you used to subscribe with the recommended cancellation route and refund expectations.
| Feature | Website subscription | Apple App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Via "Account" on TVPlayer website | Via Apple ID > Subscriptions in Settings | Via Google Play > Subscriptions |
| Refunds | TVPlayer may refund for faults; standard right-of-withdrawal is waived by terms | Handle refunds via Apple; TVPlayer cannot cancel Apple purchases for you | Handle refunds via Google; TVPlayer cannot cancel Google purchases for you |
| TVPlayer control | Can cancel and manage subscription | Cannot cancel on your behalf; can advise only | Cannot cancel on your behalf; can advise only |
After cancelling
Confirm and monitor
Keep any cancellation confirmation and monitor your payment method for future charges.
If you see continued charges, contact TVPlayer support and your payment provider promptly.
Useful links
- TVPlayer Terms of Use / Refund terms
- How to cancel Apple subscriptions
- How to cancel Google Play subscriptions
Address
Registered corporate address
TVPlayer Ltd., 11 Old Jewry, 8th Floor, London, England, EC2R 8DU.
TVPlayer does not appear to have a separate New Zealand postal address; the UK address applies for international correspondence including NZ.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.