Cancel Warhammer+: Easy Method

What is Warhammer+

Service overview

Warhammer+ is a subscription service from Games Workshop that provides Warhammer TV content, apps, and subscriber benefits such as occasional freebies and a free miniature after one month on annual plans.

It is available on the web, iOS (App Store) and Android (Google Play), with in‑app billing handled by Apple or Google where purchased through those stores.

Typical features

Subscribers get access to video content, digital tools and occasional exclusive items or minis depending on the plan and region.

Plan features and availability may vary by platform and country; New Zealand pricing appears in the app stores and official FAQ.

How to cancel Warhammer+

Cancel via App Store (iOS)

• Open Settings on your Apple device.
• Tap your name, then tap Subscriptions.
• Find and tap Warhammer+, then tap Cancel Subscription.
• Cancelling stops renewal; access remains until the end of the paid period.

Cancel via Google Play (Android)

• Open the Google Play Store app and tap Menu (three lines).
• Tap Subscriptions, select Warhammer+, then tap Cancel subscription.
• Future charges will stop; past charges are not automatically refunded.

Cancel via web / myWarhammer

• Sign in to your myWarhammer account and go to Subscriptions (visibility may vary).
• If the subscription appears, follow the on‑screen option to cancel.
• If you cannot see a cancellation option, proceed to contact support.

Cancel via customer support

• Use the Warhammer/Games Workshop support "Submit a request" option to ask for cancellation help.
• Include your account email, receipt, and platform used to purchase to speed the process.

What happens when you cancel

Access after cancellation

When you cancel, renewal stops but you typically retain access until the end of your paid billing period.

Access termination date will match the next renewal date; you do not lose time already paid for.

Renewal and billing

For App Store and Google Play subscriptions, Apple or Google handle billing and will cease future charges after cancellation.

For web purchases, Games Workshop may control renewals and billing; check your myWarhammer account or support messages for details.

Data and account

Cancelling the subscription does not usually delete your myWarhammer account or purchase history.

If you want data removed, request account deletion via customer support and follow their process.

Will I get a refund?

General refund policy

Refunds are not guaranteed and are handled differently depending on how you bought the subscription or digital product.

App store purchases are subject to Apple or Google's refund rules; web purchases follow Games Workshop policies.

Exceptions and practical notes

• Digital Warhammer downloads: goodwill refunds reported within 48 hours if not downloaded; processed at provider discretion and may take up to 30 days.
• Mobile app subscriptions: terms may mention a 14‑day change‑your‑mind window with pro‑rated refunds, but processes often require contacting support and outcomes vary.
• Past charges are not automatically refunded when cancelling; you must request a refund through the platform or Games Workshop support.

How to request a refund

• For iOS: Request a refund via Apple's Report a Problem system or contact Apple Support.
• For Android: Request a refund via Google Play > Account > Purchase history or Google Play Help.
• For web purchases: use Warhammer/Games Workshop support "Submit a request" and include receipt and reason.

Warhammer+ plans and pricing

Pricing table

Notes on pricing

Prices are based on official Games Workshop FAQ and the Apple App Store listing for New Zealand.

Actual prices and availability may vary by platform, taxes, or promotional offers.

Your consumer rights in New Zealand

Statutory rights

New Zealand consumer law protects against misleading conduct and faulty goods or services, and offers specific rights for unsolicited sales.

A 14‑day cooling‑off right applies to unsolicited sales, but digital subscription rights may be limited once use has begun.

App store subscriptions and platform rules

Subscriptions purchased via Apple or Google are contracts with those platforms; refunds and cancellations are governed by their policies.

Warhammer/Games Workshop policies may be more limited than NZ statutory protections for digital content once the service is used.

Practical steps if you believe your rights were breached

• Gather receipts, screenshots and correspondence.
• Contact Warhammer support first, then escalate to the Commerce Commission or consumer advocacy if unresolved.

Customer experiences

Positive experiences

• Many users report a straightforward purchase flow when not handling pre‑orders and fast payment processing.
• Responsive customer service has been noted for missing or lost physical items, with quick replacement arrangements.

Negative experiences

• Users report website issues: navigation problems, payment processing bugs and voucher redemption errors.
• Some subscribers have experienced trouble cancelling via app or web, entitlement failures for freebies, and difficulties upgrading on Android.

Takeaway

Experiences vary by purchase method and platform; app‑store purchases tend to route disputes through Apple/Google.

Document everything and contact support promptly if you encounter issues.

Documentation checklist

What to prepare before contacting support

• Account email associated with myWarhammer or in‑app account.
• Purchase receipt or order number (App Store/Google Play receipt if applicable).
• Subscription ID, if visible in your account or receipts.
• Screenshots of subscription status, billing statements, and any error messages.

Additional helpful items

• Payment method last four digits and billing date.
• A concise description of the issue and the resolution you seek (cancel, refund, or account change).

Common mistakes

Assuming web cancellation always works

Many users assume cancelling via the myWarhammer web interface will always be available; visibility depends on how the subscription was purchased.

If the subscription was purchased through Apple or Google, the web interface may not show a cancellation option.

Not checking the correct platform

Attempting to cancel in the wrong place (for example the Warhammer website instead of the App Store) can delay stopping renewals.

Always confirm which store processed the payment and cancel there to ensure future charges stop.

Missing documentation

Not having receipts, account emails or screenshots ready can slow down support responses and refund requests.

Collect evidence before contacting support to improve the chance of a fast resolution.

Comparative recap

Plan comparison table

Choosing a plan

If you want the lowest monthly cost and a free miniature, annual is typically better value.

If you prefer flexibility and may cancel quickly, the monthly plan avoids a longer commitment.

After cancelling

Immediate checks

• Confirm cancellation in the platform (App Store, Google Play) and keep the cancellation confirmation email or screenshot.
• Verify the access end date and watch your bank/credit card for any unexpected charges.

Useful links and next steps

• Apple: manage subscriptions
• Google Play: cancel subscriptions
• Games Workshop / Warhammer support (submit a request)

If you need a refund

Request refunds through the platform that took the payment first; escalate to Warhammer support if the purchase was direct from Games Workshop.

Keep all correspondence and allow time for responses and any processing windows (up to 30 days reported for some refunds).

Address

Registered address

Games Workshop Limited, Willow Road, Lenton, Nottingham NG7 2WS, United Kingdom.

This address is the registered UK address used for customer service and formal correspondence when a local NZ postal address is not provided.

How to use the address

Use the address for formal letters if required, but for subscription cancellations and refunds it is faster to use in‑app cancellation or the online support request form.

Include your account details and receipts when contacting support to minimise delays.