Cancellation Iq Test Academy: Easy Method

What is Iq Test Academy

What the service appears to offer

Iq Test Academy is an online education-style service focused on IQ testing, practice material, and score-related results. The public terms page exists at Iq Test Academy terms, and the contact page is hosted separately at Iq Test Academy contact, which already tells you this service is a bit less transparent than many mainstream apps.

There is no verified public information in the available sources about a founding year, parent company, headquarters address, or user count. The truth is, that missing company detail matters when you are trying to cancel fast, ask for a refund, or trace a billing issue after a charge appears on your card.

What users are likely paying for

Users appear to pay for access to IQ test results, reports, and related learning or cognitive assessment content. Based on the available pricing data, the only verified recurring plan tied to Iq Test Academy is a monthly subscription listed at $39.99 (₱40)* per month, although the source data itself notes that pricing visibility is poor.

Several user complaints also mention low entry charges such as $1.00 (₱1)* before a larger recurring charge appeared later. That pattern does not prove a formal trial structure because the terms page does not clearly spell one out, but it does tell you to inspect every checkout screen, confirmation email, and card statement carefully.

How the service behaves in the Philippines

For users in the Philippines, there is no verified local pricing page in pesos, no published Philippine phone support number, and no listed live chat. Support is limited to the published email address [email protected] and the web contact page at iqtestacademy.org/contact, while support hours are not specified.

There is also no verified mention of GCash, Maya, local bank transfer, Tagalog support, or a Philippines-specific billing page. If you subscribed from the web, assume the key records you need will be your email receipt, browser screenshots, and your bank or e-wallet transaction history.

How to cancel Iq Test Academy without extra charges

What to do before you press anything

Many users get frustrated when cancellation is unclear and a second charge appears after they thought they already stopped the service. Before you cancel, take a screenshot of your current plan name, the last four digits of the payment method, the amount charged, and your next billing date if it appears anywhere in your account or receipt.

Also save any test result, report, or certificate you want to keep. The terms page does not explain data retention after cancellation, so you should assume access to paid content may disappear once your subscription ends or your account changes status.

Trying the web account route

No verified cancellation path is described in the published terms, so there is no confirmed click trail such as Account > Subscription > Cancel. If you still have login access, start from the website dashboard and look for sections named Account, Billing, Subscription, Manage Plan, or Settings. If you find a cancel button, take screenshots before clicking it, while clicking it, and after the final confirmation page.

If no self-service option appears, go straight to the support page at Iq Test Academy contact. Send a written cancellation request from the same email linked to your account and include your full name, signup email, charge amount, charge date, and a simple line such as: “Please cancel my subscription immediately and confirm in writing that no future billing will occur.”

Email support is the main practical fallback

The published support email is [email protected], and no public phone number is listed. Because there is no live chat and no posted support schedule, email is your best documented channel if the account dashboard does not show a cancellation button.

Send one short message and one follow-up if there is no reply within 48 hours. Use a direct subject line such as “Cancel subscription and stop billing,” then attach screenshots of the charge and your account page. This creates a paper trail you can later show to your bank, GCash, or Maya if a continued charge appears.

What about App Store or Google Play

The available research found no verified App Store or Google Play cancellation procedure in the terms, and there is no confirmed evidence here that Iq Test Academy subscriptions are actively sold through those stores. Because of that, treat store billing as unconfirmed rather than standard.

If your receipt came from Apple or Google, cancel through that same billing channel because store subscriptions usually cannot be stopped from the website. Your receipt will clearly say Apple or Google if that was the purchase route. If your receipt mentions iqtestacademy.com or iqtestacademy.org, that points to a direct web subscription instead.

Registered mail as a backup record

If email is ignored and you want stronger proof that you tried to cancel, you can send a registered letter to any verified business address once one becomes available. Right now, no physical cancellation address is publicly listed in the verified sources, so this option is limited by the company’s lack of address transparency.

If you eventually obtain a valid address through billing records or support, a registered letter gives dated proof. Some consumers also use certified digital letter services such as Postclic for timestamped proof of sending and receipt when traditional mail is slow, but you still need a valid recipient address or contact identity to make that useful.

After you cancel, what usually happens next

Access to results and paid content

The terms do not state whether access continues until the end of the paid billing cycle or stops right away. In practice, you should prepare for either outcome. Download any paid report before you send the cancellation request, especially if your latest charge was $39.99 (₱40)* and you still need a copy of your result.

If support confirms cancellation by email, read the wording closely. You are looking for a clear sentence that says either your subscription ends immediately or it remains active until a specific date. If that date is missing, reply and ask for the exact final access day.

What happens if you do nothing

The published terms do not show a clear auto-renewal clause, which is unusual for a recurring subscription service. Still, user reviews describing repeated monthly charges show that billing may continue unless the subscription is actively stopped.

That means the practical rule is simple: if you do not have written confirmation of cancellation, assume the risk of another charge remains. Set a calendar reminder three days before the next expected billing date and again on the billing date itself so you can check your statement quickly.

Your account data after the subscription ends

No data retention policy is published in the verified terms. There is no clear statement on whether test data, account details, or download history are deleted, archived, or kept indefinitely after cancellation.

For that reason, export everything you can before closing the account. Save PDFs, screenshots of scores, and copies of support emails in one folder. If a refund or charge dispute comes up later, those files will matter more than memory.

Refunds are unclear, so you need a paper trail

What the published policy actually says

No refund policy was found in the available terms for general refunds, unused periods, or billing errors on iqtestacademy.com/terms. That does not mean refunds are impossible. It means the company has not clearly explained the rules in the source we were able to verify.

For users in the Philippines, this is exactly why refund requests need evidence. If you were charged after cancelling or billed an amount you did not expect, your screenshots and timestamps become the core of your case.

Your rights in the Philippines for online subscriptions

Under the Consumer Act of the Philippines, or RA 7394, misleading or unfair sales practices can be challenged through the DTI. There is no universal statutory cooling-off period for all online subscriptions, and the available Iq Test Academy terms do not specify any cooling-off period or withdrawal right.

For door-to-door or direct sales, Philippine consumers can have a seven working day cooling-off period, but online subscription cases are less automatic. Here is the practical takeaway: if the charge was confusing, hidden, or continued after cancellation, you can still complain to the DTI and dispute the transaction with your payment provider.

How to ask for a refund step by step

Start with [email protected] and the contact form at Iq Test Academy contact. Write one compact request that includes the amount, date, payment method, and reason. A strong example is: “I cancelled on March 5, but I was still charged $39.99 (₱40)* on March 7. Please refund this unauthorized charge and confirm cancellation in writing.”

Attach your cancellation screenshot, the bank line item, and any earlier support email. Ask for a reply within five business days. If there is no response or the refund is denied without explanation, move to your bank, credit card issuer, GCash, or Maya dispute process.

Chargeback, bank dispute, GCash, and Maya

In the Philippines, cardholders typically have up to 60 days from the statement date to dispute an unauthorized or continued charge under BSP-linked banking practice. If you used a credit card, debit card, GCash, or Maya, file the dispute as soon as the charge posts and include proof that you tried to cancel.

The strongest chargeback cases are continued billing after a written cancellation, a charge that did not match the checkout screen, or paid results that were never delivered. Use the merchant name as shown in the statement, attach the support email, and state the exact amount such as $29.99 (₱30)* or $39.99 (₱40)* from your record.

What the terms page leaves out for subscribers

Subscription terms that are missing from the public page

The public terms page at iqtestacademy.com/terms does not clearly state an auto-renewal clause, minimum commitment duration, free trial conversion rule, applicable law, data retention rule, or dispute resolution process. For a recurring online service, those are major omissions.

This matters because users often decide whether to cancel, request a refund, or dispute a charge based on those clauses. When the terms stay vague, the safest approach is to rely on written support requests, billing screenshots, and your payment provider’s dispute system.

What this means in real life

If a service does not clearly publish when a trial becomes paid, when billing renews, or what happens after cancellation, you have to build your own record. Save the checkout page, the confirmation email, the first charge notice, and every message you send to support.

The practical impact is simple. If there is ever a disagreement about whether you agreed to recurring billing, your evidence may be stronger than the public terms page itself. That can help with both a refund request and a formal complaint.

Iq Test Academy plans and pricing

Known subscription pricing

Prices are approximate, converted from USD at the rate 1 USD ≈ 1.0 PHP. Check the official website for the exact local price and final billing currency.

How this compares with similar services

The only verified Iq Test Academy recurring price in the source set is the monthly plan at $39.99 (₱40)*. That makes it easy to compare inside this guide because there is no verified annual or weekly plan for Iq Test Academy itself.

For context, similar services in the verified source list show a wide range. IQ Test Foundation lists monthly access on its pricing page, while Intellect Academy and IQ Brain also present recurring models on their own sites. If you are paying monthly for Iq Test Academy and barely using it, cancellation may be the quickest way to stop overspending.

Billing notes you should pay attention to

No cancellation fee and no early termination fee were found in the public terms. There is also no public evidence in the verified sources of a minimum lock-in period, which suggests users are not tied to a long contract based on the information available now.

The problem is not a cancellation penalty. The problem is billing clarity. Since the public terms do not clearly explain renewal mechanics, you should assume the next charge can still happen unless you receive confirmation that your subscription is closed.

Your rights in the Philippines if billing goes wrong

How Philippine law helps in this specific situation

If you subscribed to Iq Test Academy and the cancellation flow was unclear, RA 7394 or the Consumer Act of the Philippines is the law most relevant to unfair or misleading online subscription issues. The available terms do not specify a cooling-off period, and they also do not clearly explain withdrawal rights, so the company gives you less guidance than many consumers expect.

For pure online purchases, the Philippines does not have one universal cooling-off rule that automatically covers every subscription. Still, if the offer was misleading, the charge continued after cancellation, or the service did not deliver what was promised, you can bring that complaint to the DTI and separately dispute the payment with your bank or e-wallet provider.

How to file a complaint

Start by gathering your evidence in one folder. Include the checkout screenshot, cancellation request, support emails, charge amount, charge date, and a screenshot of your card or wallet statement with the merchant line visible.

Then file a complaint with the DTI through its consumer channels and keep your complaint summary factual. State the date you subscribed, the date you tried to cancel, the amount charged, and what outcome you want, such as refund of one charge and written cancellation confirmation.

Where BSP and payment providers come in

If the issue is an unauthorized or continued charge, your bank or e-wallet provider should be contacted immediately. BSP-supervised financial institutions generally allow transaction disputes within about 60 days from the statement date, so do not wait for a long support back-and-forth if another billing cycle is close.

This is especially relevant if you paid through a card linked to GCash or Maya, or a traditional bank card. In many real cases, the fastest route to stop financial damage is two-track action: email the merchant and file the payment dispute on the same day.

Useful authorities

For Iq Test Academy issues in the Philippines, the most relevant bodies are the DTI for consumer complaints and BSP for payment disputes involving banks and e-wallets. The research data also names the Philippine Competition Commission as a public authority, but for day-to-day subscription billing complaints, DTI and your payment provider are the more practical first stops.

When you contact any authority, use exact figures from your record such as $39.99 (₱40)* and exact dates. Clear timelines get faster attention than general statements like “they charged me again.”

Real customer experiences point to a difficult cancellation path

Overall verdict from available reviews

Based on the review set provided here, cancellation looks difficult rather than smooth. The sentiment trend is 0 positive and 5 negative reviews out of 5 unique reviews, with repeated complaints about charges after cancellation, unexpected recurring billing, and refunds not arriving.

That lines up with the common local pain points in the Philippines: difficulty in canceling subscriptions and unexpected charges after cancellation. There are no positive cancellation reviews in the supplied dataset, so the balanced view here is honest but limited by what is available.

Recurring themes

Sources summary

Summary table of cited reviews

Individual user reports

• "I paid a small fee of around £1 to use their service and canceled it immediately afterward. However, I recently noticed two transactions of £39.99 [about ₱40] taken from my account-one last month and another this month." (TrustPilot)
• "I agreed to the $1.00 [₱1] charge and was sure to click on the no subscription, just result option and was charged $29.99 [₱30] the next day. I sent an email to cancel. Yesterday, I was charged an additional $29.99 [₱30]." (TrustPilot)
• "They say it’s only $1 [₱1] to read your results but I just found out they’ve been charging my card $29.99 [₱30] a month for a subscription I NEVER signed up for." (TrustPilot)
• "I paid 0,49€ [about ₱1] to receive my results, and I did not receive anything, neither on the website or via email, but my bank account is debited." (TrustPilot)
• "They count on you forgetting to cancel, content ghosted emails and constant charges for a service I never really used." (TrustPilot)

Documentation that can save you time and money

What to save before canceling

Take screenshots of the account dashboard, any billing page, and the last successful payment. Save the exact charge amount, the merchant name on your statement, and the email address tied to the account, because those details are often requested by support and by banks handling disputes.

If you still have access to your IQ result or report, download it before you cancel. The terms do not say how long your data stays available after subscription closure, so assume access could change without much notice.

What to save for a refund request

• Screenshot of the checkout page
• Confirmation email or receipt
• Statement showing the charge
• Cancellation email you sent
• Any reply from support

What to keep after cancellation

Once support confirms cancellation, save that email in PDF format and take a screenshot of the message header showing the date. Then check your statement again on the next expected billing date and one week after that.

This is the part many users skip. If a continued charge appears, your cancellation proof and date will be the difference between a weak complaint and a strong dispute case.

Common mistakes that lead to extra billing

Canceling without proof

A lot of users believe clicking away from the page or sending one short email is enough. It is not enough unless you have a dated screenshot or written confirmation. One review described canceling immediately after a small fee, then later seeing two charges of £39.99 [about ₱40] on the account.

The fix is simple. Capture the final confirmation screen and keep the email thread. If you cannot prove the cancellation date, disputing a later charge gets harder.

Assuming a low one-time fee is not linked to recurring billing

Several reviews mention entry fees such as $1.00 (₱1)* or €0.49 (about ₱1). The mistake is treating that amount as the whole purchase without checking whether any subscription box, result access option, or renewal wording appears on the checkout screen.

Before paying, read the full payment area slowly and screenshot it. After paying, scan your receipt for words like subscription, monthly, recurring, or renewal. If any of those appear, cancel right away through the same channel and send a support email the same day.

Waiting too long to dispute a charge

If support goes silent, some users wait weeks hoping for a refund. That delay can hurt you because Philippine card disputes are usually time-sensitive, with many banks allowing around 60 days from the statement date for a formal challenge.

If a charge is clearly unauthorized or continued after cancellation, contact your bank, GCash, or Maya as soon as it posts. Merchant support and payment disputes can run in parallel. You do not need to wait for one to finish before starting the other.

Not checking the next billing date

Because the terms do not clearly explain renewal timing, users may cancel too close to the next charge date and then get billed again before support acts. This is a common subscription trap even when no obvious dark pattern is visible on the site.

As a practical buffer, send your cancellation request at least three days before the next expected billing date, then monitor the account and your statement on that date. That gives you time to follow up if no confirmation arrives.

Quick comparison of cancellation methods

Side by side overview

Key takeaway for choosing your route

If your receipt points to a direct website purchase, start with the account dashboard and support email. If your receipt came from Apple or Google, use the store channel tied to that receipt. If you need extra evidence and later obtain a valid postal address, registered mail adds another proof layer.

No single route is perfect here because the public cancellation instructions are incomplete. The best option depends on where you paid and how urgently you need a paper trail for a possible refund or chargeback.

What to do after cancellation to make sure it really worked

Immediate follow-up steps

Right after you cancel, save the confirmation email or screenshot and set two calendar reminders. Put one reminder three days before the next expected billing date and another on the exact date itself.

If the company confirms an end date, note that date too. If the message does not mention one, reply and ask for the final access date and written confirmation that no future charges will be made.

Watch your bank, card, GCash, or Maya activity

Monitor your statement for at least one full billing cycle after cancellation. Look for any повторный charge style issue in plain terms: same merchant name, same amount, or a test amount followed by a larger renewal amount. If anything appears, dispute it immediately.

In the Philippines, you can request a chargeback through your bank or e-wallet provider and also file a complaint with the DTI under RA 7394. BSP-regulated institutions usually expect disputes within about 60 days from the statement date, so act fast and attach your cancellation proof.

Alternatives if you still want an IQ-related service

If you are canceling because of billing stress rather than the topic itself, there are other IQ-related services in the verified dataset. IQ Test Central offers various tests and resources, IQ Test Experts focuses on reports and analysis, and IQ Test Foundation combines testing with brain training tools.

Similar price ranges in the dataset run from $10 to $40, which in this guide’s conversion format appears as roughly ₱10 to ₱40. Before signing up anywhere else, read the pricing page, screenshot the checkout, and check whether the service clearly explains recurring billing.

Useful links

• Iq Test Academy official website
• Iq Test Academy terms
• Iq Test Academy contact
• IQ Test Foundation pricing

No public cancellation address is listed

What we could verify

No physical cancellation address was found on the verified Iq Test Academy sources, and the available research notes that the domain appears to use proxy registration with no disclosed address. That means there is no reliable street address you can use right now for a standard cancellation letter.

Because of that, the practical process is online only: account dashboard if available, then the contact page and support email. For Philippine users, this makes screenshots and statement records even more important than usual.

How to proceed without an address

Use the published support channel first and ask for written confirmation. If there is no response and a new charge appears, escalate through your card issuer, bank, GCash, or Maya, then file a DTI complaint with your evidence folder.

If the company later provides a verified postal address in a support reply, you can send a follow-up letter for additional proof. Until then, email documentation is your strongest practical record.