Cancellation Shaw Academy: Easy Method

What is Shaw Academy

An online course platform with a trial-to-paid model

Shaw Academy is an online education service that sells access to courses in topics like marketing, finance, wellness, and personal development. The service runs on a subscription model, and the key detail for users in the Philippines is the free-trial setup: Shaw Academy states that it offers a 28-day free trial, after which the membership fee is charged automatically unless you cancel before the trial ends ("Shaw Academy offers a 28-day free trial period" and billing starts after that if you do not cancel, shawacademy.com).

The truth is, Shaw Academy's cancellation process has frustrated many users. Review data in this brief shows 5 out of 5 unique cancellation-related reviews were negative, with complaints about continued billing, missing confirmation emails, and hard-to-fix charges after cancellation attempts. If you signed up quickly for a free class or promo, there is a good chance you were enrolled into an auto-renewing membership rather than a one-time course purchase.

What people are actually paying for

The paid membership gives access to all courses under the subscription, according to the pricing data provided for this guide. The standard monthly rate is listed as $49.95 (₱2,800) and the annual equivalent is $599.40 (₱33,600), with access to all courses and automatic renewal every 28 days based on the available research data.

What matters in practice is that you are paying for recurring access, not permanent ownership of lessons. Shaw Academy's terms also say refunds are not provided for partial membership periods or lessons (shawacademy.com). So if you forget to cancel mid-cycle, you should expect the membership to keep running until the next billing point, with no pro-rated refund clearly promised in the terms.

How Shaw Academy works for users in the Philippines

For users in the Philippines, Shaw Academy is available online and through mobile subscription channels such as App Store and Google Play, based on the company's FAQ. Support is handled through email at [email protected] and by phone at +44-20-7022 6483, with hours listed as Monday to Friday, 9am to 6pm GMT. That time window is roughly late afternoon to early morning in the Philippines depending on daylight saving changes abroad, so email is usually the easier path.

Local peso pricing in this guide uses the provided conversion basis of $1 = ₱56. If you are looking for alternatives after canceling, Philippine-based schools such as iACADEMY in Makati and Asian Institute of Computer Studies in Quezon City may be worth checking if you want more formal study options instead of a recurring online subscription.

How to cancel Shaw Academy without getting billed again

Checks to do before you press cancel

Many Philippine users get stressed because the problem often starts with unclear billing dates. Before canceling, log in to your account and look at your current plan, your free-trial end date if you are still on trial, and the payment method saved on file. Shaw Academy says you can view the end date of your free trial in your student account under the "My Courses" page (shawacademy.com).

Take screenshots of the membership page, the next billing date, and any active course page that shows your account status. Also save your transaction history from your card, GCash-linked card, Maya card, or bank app if you already see a pending or posted charge. This gives you proof if you later need to ask for a refund or file a dispute with your bank.

• Screenshot your profile page and membership status
• Note the exact next billing date
• Save the last amount charged, such as $49.95 (₱2,800)
• Check whether you subscribed on the website, App Store, or Google Play

Exact web cancellation path from your Shaw Academy account

The official account-based route is clearly listed in Shaw Academy's FAQ. Log in to your Shaw Academy account, click on the profile icon, open your student profile, go to the Membership and Payments tab, then select Cancel Membership & benefits and follow the on-screen steps (shawacademy.com). If the page offers a retention deal or discount, read carefully and keep going until you see a final confirmation screen.

This part matters because some users report they thought they were done after a partial step, then still got charged later. Do not stop at the first pop-up. Wait for a final cancellation message, take a screenshot, and then check your email inbox and spam folder for any confirmation from [email protected]. If you need help navigating the account area, Shaw Academy also has a help center at the support portal.

If you subscribed through App Store or Google Play

If your Shaw Academy membership was started through Apple's billing system, open the App Store on your iPhone or iPad, tap your profile icon, choose Subscriptions, open the Shaw Academy subscription, and tap Cancel Subscription (shawacademy.com). Canceling inside the Shaw Academy website may not stop an Apple-billed subscription, so the billing channel has to match the cancellation channel.

If you subscribed through Android, open Google Play Store, tap the menu icon or your account area, go to Subscriptions, select Shaw Academy, then tap Cancel Subscription and complete the prompts (shawacademy.com). This is a common mistake: users delete the app and assume the billing stops. App deletion does not cancel the subscription on either iOS or Android.

Email, phone, and postal backup options

If the website route fails or you want a paper trail, email [email protected] with your full name, registered email, last charge amount, and a simple subject line like "Cancel membership and stop auto-renewal". Shaw Academy also lists phone support at +44-20-7022 6483, available Monday to Friday, 9am to 6pm GMT. If you call from the Philippines, check the time difference first so you do not miss business hours.

You can also send a cancellation letter to the UK correspondence address if you want extra proof. Some users prefer registered mail because it creates delivery evidence, and a digital certified mail service such as Postclic can serve the same purpose with time-stamped proof of sending, receipt, and opening. Postal mail is slower than account cancellation, so use it as a backup rather than your only move if a billing date is close.

After you cancel, what changes on your account

Access usually continues until the end of the paid period

Shaw Academy's terms say membership continues until terminated by the subscriber or Shaw Academy, and the fee is billed on a recurring basis according to the plan (shawacademy.com). The terms do not clearly promise immediate cutoff after cancellation, which usually means your access should continue until the end of the current paid or trial period already on your account.

If you are on a 28-day free trial, cancel before the trial ends to avoid the first paid charge. If you are already paying, the practical expectation is continued access until the next billing date rather than an immediate refund for unused days. Since Shaw Academy does not offer refunds for partial membership periods, canceling halfway through a cycle usually just stops the next renewal.

What happens if you do nothing

If you do not cancel, Shaw Academy says your payment method will be billed on the calendar day corresponding to the start of your paid membership, though timing can shift in some situations like failed settlement or dates missing from shorter months (shawacademy.com). The terms also say the company may attempt to collect partial payment if full payment fails.

That matters for Philippine users using debit cards or cards linked to e-wallets, because even if the first collection fails, another attempt may still happen later. Set a calendar alert at least 3 days before renewal. That small step can save you a lot of stress if your trial or subscription is close to converting.

Your data and course history after cancellation

Shaw Academy does not clearly explain data retention after cancellation in the terms available for this guide. In plain English, that means the company has not publicly clarified how long it keeps account data, course progress, or profile information after your membership ends.

Before canceling, download or screenshot anything you want to keep, especially certificates in progress, course titles, lesson notes, and billing history. If you need clarification, ask [email protected] in the same cancellation email so you have one written record covering both account closure and data questions.

Refunds, disputes, and billing problems: what you can realistically expect

What Shaw Academy says about refunds

Shaw Academy's terms are strict on this point. The policy says refunds are not provided for partial membership periods or lessons (shawacademy.com). In practical terms, most users should assume there is no pro-rated refund if they cancel after a billing cycle has already started.

The company also does not clearly spell out a separate billing-error refund process in the terms provided for this guide. If you believe a charge was unauthorized or happened after a valid cancellation, you will likely need to contact support directly and build your case with evidence such as screenshots, email records, and bank statements.

Your rights in the Philippines if the charge looks wrong

In the Philippines, online subscription complaints can fall under the Consumer Act of the Philippines, Republic Act No. 7394, and the E-Commerce Act, Republic Act No. 8792. There is no universal statutory cooling-off period for all online subscriptions, but direct-sales situations can carry a 7 working day cooling-off period under local consumer rules. For ordinary online subscriptions like Shaw Academy, the safer approach is to cancel before the trial or renewal date rather than rely on a cooling-off rule.

If you were charged after canceling or you never authorized the payment, you can raise the issue with your bank, card issuer, GCash-linked card provider, Maya, or other payment provider. Under BSP dispute practices referenced in this guide, cardholders typically have up to 60 days from the statement date to dispute a transaction. Save every screenshot because your evidence is the difference between a quick reversal and a denied claim.

How to request a refund step by step

Start with Shaw Academy support. Email [email protected] and include your registered email, full name, date of cancellation, screenshot of the cancellation page or email, and the exact charge amount such as $49.95 (₱2,800) or $10.44 (about ₱585). Ask for a written reply confirming whether the charge will be reversed or not.

If you were billed through App Store or Google Play, also use the store's own subscription and refund support path because those platforms control the payment. If Shaw Academy charged your card directly and support does not resolve it, contact your bank or e-wallet provider and request a chargeback for an unauthorized or continued recurring charge. In the Philippines, DTI handles consumer complaints for online subscriptions, while BSP can be relevant for payment disputes.

Shaw Academy terms that affect cancellation and renewal

Auto-renewal and no minimum lock-in

Shaw Academy's terms say the membership fee is billed on a recurring basis in line with your plan, and billing normally happens on the calendar day that matches the start of your paid membership (shawacademy.com). The same terms say there is no minimum commitment duration specified, and membership continues until you or Shaw Academy terminate it.

That sounds flexible, and in one sense it is, because there is no stated long-term lock-in fee. But the tradeoff is automatic renewal. If you forget the date, the billing simply rolls forward, and the terms do not promise a grace period after renewal.

Free trial conversion and other points worth noticing

The free trial is listed as 28 days unless stated otherwise during sign-up, and the paid membership starts automatically at the end of that period unless you cancel before the trial ends (shawacademy.com). To see the trial end date, Shaw Academy tells users to log in and check the "My Courses" page.

The terms also say the agreement is governed by the laws of the United States of America, but Philippine consumer protection still matters when you are a Philippine consumer dealing with billing or unfair trade complaints locally. Shaw Academy does not clearly explain data retention after cancellation or a dispute resolution process in the terms provided here, so ask support in writing if those points matter to your case.

Shaw Academy plans and prices in the Philippines

Current subscription plans

Based on the research data for this guide, the monthly plan is the cheaper entry point, while the annual plan is the largest single commitment at $599.40 (₱33,600). Both plans are tied to recurring billing and access to all courses.

Which plan costs more and whether the annual option saves money

The annual plan is the most expensive upfront option because you are committing to $599.40 (₱33,600) in one year. The monthly plan at $49.95 (₱2,800) gives you more flexibility if you are unsure about the platform or only need it for a short period.

Using the figures provided, there is no obvious discount built into the annual total because 12 monthly payments of $49.95 also add up to $599.40. So if the pricing shown to you looks similar, the annual plan does not create a clear cash saving in this dataset. For many users, that makes the monthly option less risky.

Your rights in the Philippines if Shaw Academy will not stop billing

Laws that matter for online subscriptions

For consumers in the Philippines, the two key legal references in this guide are the Consumer Act of the Philippines, Republic Act No. 7394, and the E-Commerce Act, Republic Act No. 8792. These laws support fair dealing, truthful transactions, and complaint handling for online purchases and subscription problems.

Applied to Shaw Academy, this means you can challenge unauthorized charges, misleading trial conversion, or failure to honor a valid cancellation. Shaw Academy's terms do not clearly offer a special cooling-off policy for online subscriptions, so local consumer remedies become more relevant when a billing dispute starts.

Cooling-off and withdrawal in practical terms

Philippine rules are clearer for door-to-door or direct sales, where a 7 working day cooling-off period may apply. For ordinary online subscriptions, there is no single universal cooling-off rule that automatically covers every case. So with Shaw Academy, do not assume you can cancel after the trial converts and still get your money back without a fight.

The practical strategy is simple: cancel before the end of the 28-day trial, save proof, and watch the next bank statement. If Shaw Academy still bills you after that, your claim becomes much stronger because you can show a timely cancellation before renewal.

How to file a complaint with DTI or escalate a payment dispute

If support does not solve the issue, file a complaint with the Department of Trade and Industry. Prepare screenshots of your account page, cancellation confirmation, email thread, and the posted charge on your statement. Write a short timeline with dates, such as sign-up date, cancellation date, and billing date.

For the payment side, contact your issuing bank, credit card company, GCash-linked card service, or Maya and ask for a chargeback or transaction dispute. Under the guidance used for this article, cardholders typically have up to 60 days from the statement date to challenge a charge through BSP-regulated channels.

Useful consumer contacts

For consumer complaints about online subscriptions, the main authority is DTI. For payment disputes and chargeback-related banking issues, BSP can also be relevant if your issuer or provider mishandles the complaint process.

• Department of Trade and Industry
• Bangko Sentral ng Pilipinas

What customers say about the cancellation experience

Overall verdict: difficult, based on the available review sample

The review trend in this dataset is blunt: 5 negative reviews out of 5 unique cancellation-related reviews, and 0 positive reviews. Based on that sample, cancellation appears difficult rather than smooth. The recurring complaints are continued billing after cancellation, weak support follow-up, and lack of confirmation messages.

To stay balanced, Shaw Academy does offer a visible account cancellation route in its FAQ and support contact details through email and phone. That is a positive structural point. The problem is that the user feedback in this sample suggests the process does not always feel reliable in real life.

Recurring themes from user feedback

Source summary and direct quotes

• "Shaw academy is a scam be AWARE! Cancelled my subscription but regardless they keep taking money every month even bank cant help. Stay clear!!!" (TrustPilot)
• "I was deducted 10.44 dollars or 500 in peso currency [about ₱585] last April 26, 2021 by this online course under SHAW ACADEMY... without any notifications or email or even SMS they've deducted my 500 pesos in my Debit Card which was my emergency fund." (TrustPilot)
• "I cancelled my subscription a week after signing up, deleted the app, and never attended a single class. I just got billed!!!" (TrustPilot)
• "They didn't gave me email for subscription of my membership as it accidently happen when i was doing free trial. When i cancelled membership they didn't gave me email of cancellation." (TrustPilot)
• "They make it very very difficult to cancel a subscription... 6 months later, still getting money taken from them!" (TrustPilot)

Documents and screenshots you should keep

Before canceling

The best time to prepare evidence is before you click anything. Save a screenshot of your Shaw Academy membership page, your billing date, your payment method, and your current plan amount such as $49.95 (₱2,800). If you are on a free trial, capture the "My Courses" page showing the trial end date because Shaw Academy says that is where the deadline can be viewed (shawacademy.com).

Also save any onboarding emails, promo pages, or offer details if they mention a free trial or discounted access. Those screenshots can help if the final billed amount is different from what you believed you signed up for.

For refunds, disputes, and post-cancellation proof

For a refund request or chargeback, keep your transaction ID, the exact date and amount charged, and any response from [email protected]. A simple folder with screenshots named by date makes life easier if you need to send evidence to your bank or DTI.

• Cancellation confirmation page screenshot
• Confirmation email or spam-folder capture
• Bank or card statement showing the charge
• Email thread with support
• App Store or Google Play subscription screen if store-billed

Common mistakes that lead to extra charges

Using the wrong cancellation channel

A very common mistake is canceling on the website when the subscription was actually started through App Store or Google Play. In that case, the recurring billing may continue because Apple or Google controls the payment. If your receipt came from Apple or Google, cancel inside that store's subscription area.

A related mistake is deleting the Shaw Academy app and assuming the subscription is gone. One user in the review sample said they deleted the app and still got billed, which is exactly what happens when app deletion is confused with subscription cancellation.

Waiting too close to the trial or renewal date

Shaw Academy says the free trial lasts 28 days, and billing starts automatically at the end unless you cancel before the deadline (shawacademy.com). If you wait until the last minute and the page glitches, your card may still be charged. Give yourself at least 3 days of margin.

A practical example is a user who joined for a free trial, then later complained that the membership charge appeared and they had no email proof of cancellation. The safer habit is to cancel early, take screenshots, and save the email confirmation the same day.

Expecting a pro-rated refund after canceling mid-cycle

Many users assume canceling halfway through a billing period means they will get money back for the unused days. Shaw Academy's terms say refunds are not provided for partial membership periods or lessons (shawacademy.com). So if you paid yesterday and cancel today, the company does not clearly promise any partial refund.

The better approach is to focus on stopping the next renewal and to dispute only clearly unauthorized charges. If you ask for a refund, frame it around a specific error such as continued billing after cancellation, duplicate billing, or a charge during a valid trial cancellation.

Failing to save proof when the cancellation page appears

Several complaints in the review set mention missing confirmation emails. That is why a screenshot of the final cancellation screen is essential. If the email never arrives, your screenshot becomes your strongest proof.

Take two captures if possible: one showing the final status and another showing the account page after cancellation. Then check your spam folder. Do not rely on memory if a ₱2,800 renewal is at stake.

Getting distracted by offers or retention prompts

Some users report aggressive sales tactics around the service, even if specific hidden-button patterns were not confirmed in the source material. If Shaw Academy offers a discount or pause option during cancellation, slow down and read every button label before clicking.

The simple rule is this: if your goal is to end the membership, keep going until the page clearly says the membership has been canceled. A lower price offer is not the same as cancellation.

A quick comparison of Shaw Academy cancellation methods

Method, deadline, fee, and difficulty at a glance

How to choose based on your situation

The web route is the fastest if your subscription was purchased directly from Shaw Academy. App Store and Google Play are suitable only when those platforms handle the billing. Registered mail is slower but useful if you want extra evidence for a disputed case.

No cancellation fee or early termination fee was found in the terms available for this guide. That is good news, but speed still matters more than fees here because the real risk is another auto-renewal charge.

What to do after canceling so the charge does not come back

Immediate follow-up in the first 24 hours

Right after canceling, look for a confirmation screen or message and save it. Then check your email inbox and spam folder for anything from [email protected]. If you canceled through App Store or Google Play, reopen the subscription page and make sure the status reflects cancellation rather than active renewal.

Put a calendar reminder on the next expected billing date and another one 3 days after that. If no charge appears, great. If a charge does appear, you will catch it quickly while your evidence is still organized and easy to send.

Watch your statement and use chargeback if needed

Monitor your bank, credit card, GCash-linked card, or Maya statement for at least 2 billing cycles after cancellation. The review sample includes complaints about charges continuing even after cancellation requests, so one quick check is not enough. Look for the merchant name exactly as it appears on prior statements.

If an unauthorized charge appears, ask your bank or payment provider for a dispute or chargeback. In the Philippines, cardholders typically have up to 60 days from the statement date to challenge a transaction under BSP-related dispute practice referenced in this guide. DTI can handle the consumer complaint side, and your screenshots should go with every report.

If you want an alternative after Shaw Academy

If your goal is structured study rather than another recurring course platform, two local names from the research set are iACADEMY in Makati and Asian Institute of Computer Studies in Quezon City. Both focus on information and communications technology and business-related programs, though tuition details are not fixed in the source data.

These are not direct one-click replacements for a low-friction online subscription, but they may suit learners who want a more traditional Philippine education setup. If you prefer online learning, compare cancellation rules carefully before starting another free trial.

Useful links

• Shaw Academy official website
• Shaw Academy FAQ
• Shaw Academy Terms
• Shaw Academy help center
• Department of Trade and Industry

Where to send a cancellation letter if you want a postal record

Physical correspondence address

If you want to send a cancellation notice by post, use this correspondence address:

• Riverside Business Centre, Riverside Lawn Road, Carmarthen, SA31 1GA, United Kingdom

Postal cancellation is slower than canceling through your account, so it works best as extra evidence when you are close to a dispute or already dealing with support by email. If you send a letter, include your full name, registered email, date, and a clear request to cancel membership and stop auto-renewal immediately.

Best way to combine postal proof with faster online cancellation

The practical move is to cancel online first through the correct billing channel, then send email support the same day, and use postal mail only if you want an additional paper trail. This layered approach is useful for Philippine users who are worried about repeated charges because it creates time-stamped evidence in more than one place.

For most people, the fastest path is still the account page or the app store where the subscription was purchased. The address above is helpful, but it should not replace same-day digital cancellation when the billing deadline is near.