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Cancellation service #1 in Philippines
Daily Yoga is a fitness app focused on guided yoga classes, routines, and wellness content delivered through mobile apps and the web. Its support and terms pages point to an operating address in Xi'an, Shaanxi, China, and the service runs on a subscription model with automatic renewal unless you turn it off at least 24 hours before the current period ends ("subscriptions are automatically renewed unless turned off at least 24 hours before the end of the current period" - dailyyoga.com).
If you are in the Philippines, the practical issue is simple: many users sign up during a 7-day free trial, forget the renewal cutoff, and then get charged on the next billing cycle. The truth is, Daily Yoga's cancellation flow is more confusing than it should be, especially if you subscribed through App Store or Google Play instead of the website.
The paid version is Premium. Based on the published pricing data, Premium unlocks access to all classes and features for either one month or one year. The plans listed in the research are ₱7,900 for 1 Month Premium and ₱39,900 for 12 Months Premium with Discount, with a note that platform and region can affect the exact amount shown at checkout.
That means you are not paying for a one-time course. You are paying for ongoing access that renews automatically unless you stop it in time. Any unused part of a free trial is forfeited once a paid subscription starts ("any unused portion of a free trial period will be forfeited" - dailyyoga.com).
For Philippine users, the service is accessible through iOS, Android, and the web, but support details are limited. There is no published phone number, no live chat, and the listed support email is [email protected]. That matters because if something goes wrong, you usually need screenshots and written proof instead of relying on a hotline.
Local frustration usually comes from two points reported by users in the Philippines and elsewhere: the cancellation option can be hard to find inside the app, and some users say they were still charged after trying to cancel. If you want a simpler alternative after canceling, lower-cost apps in the same category include Asana Rebel at ₱219 per month and YogaGo at ₱129 per month.
Before anything else, confirm where you subscribed. This is the biggest mistake people make. If you paid through App Store, you must cancel in App Store. If you paid through Google Play, you must cancel in Google Play. If you subscribed on the Daily Yoga website, use your Daily Yoga account page and keep a screenshot of your current plan.
Take note of your next billing date and do not wait until the last minute. Daily Yoga says auto-renewal must be turned off at least 24 hours before the end of the current period (dailyyoga.com). Save these four items before canceling:
If your subscription was purchased directly from Daily Yoga, log in on the website and go to the subscription management area. The terms page says you can cancel through your account by navigating to subscription management and following the prompts (dailyyoga.com). A practical click path is usually Account > Subscription or Billing > Manage Subscription > Cancel Subscription.
Use the official help and terms page as your reference point: Daily Yoga help and terms. Once you complete the flow, do not close the page until you see a cancellation message on screen. Screenshot that page right away. If the site offers a discount or pause option before the final step, skip it if your goal is a full stop on renewal.
For iOS billing, Daily Yoga itself cannot fully stop the renewal from its side. Apple handles the subscription. Open App Store, tap your profile icon, tap Subscriptions, choose Daily Yoga, then tap Cancel Subscription (support.apple.com). If you do not see a cancel button, the subscription may already be canceled or billed through another platform.
This route matters because refund requests for App Store purchases also go through Apple, not Daily Yoga. If you started with a 7-day free trial on iPhone, cancel before the trial ends or the subscription converts automatically. Apple keeps the cancellation record in your Subscriptions page, so screenshot that screen after canceling.
For Android billing, open Google Play Store, tap your profile or menu, tap Payments and subscriptions or Subscriptions, select Daily Yoga, then tap Cancel Subscription (support.google.com). Google's support page confirms that subscriptions are managed inside Google Play when they were purchased there.
Heads up: this is one of the places where users say the process feels hidden. If the Daily Yoga app keeps sending you around inside the app, stop there and go directly to Google Play. That is often faster and gives better proof because the cancellation appears in your Google subscriptions history.
If the button is missing, broken, or the charge already went through, email [email protected] with your account email, platform, transaction ID, amount, and cancellation screenshots. There is no published phone number and no live chat, so email is the main written support channel. Keep the message short and factual so it is easier to escalate later.
You can also send a cancellation notice by registered mail to the published address in China if you want extra proof for a complaint file. Some users now use digital registered letter services such as Postclic instead of traditional mail because they produce timestamped proof of sending, delivery, and opening. Use that only as an extra record, not as your only cancellation step, because App Store and Google Play still need to be canceled in their own systems.
Daily Yoga's terms say you can cancel at any time before renewal and there is no minimum commitment period specified (dailyyoga.com). In practice, this usually means your Premium access continues until the end of the billing period you already paid for. If your renewal date is March 31 and you cancel on March 20, you should still have Premium until March 31.
What cancellation stops is the next charge, not the remaining days already covered by your payment. That is why the exact billing date matters. If you cancel after a renewal has already happened, you may still keep access for that paid cycle, but getting money back is much harder.
Daily Yoga states that subscriptions renew automatically unless turned off at least 24 hours before the current period ends (dailyyoga.com). That rule applies to monthly and yearly plans, and it also matters for free trials. A 7-day trial can convert into a paid plan if you miss the cutoff.
This is where many accidental charges happen. If you are trying to avoid renewal, set a phone calendar reminder 48 hours before the billing date, not 24 hours before. That gives you a safety buffer in case the store page loads slowly or the app pushes you through several screens.
Daily Yoga says personal data may be stored for as long as reasonably necessary for the purposes in its Privacy Policy and Terms, and some data may remain after cancellation to comply with legal obligations, resolve disputes, and enforce agreements (dailyyoga.com). In plain terms, canceling the subscription does not automatically mean full deletion of your account data.
Before canceling, save anything you may want later, such as progress records, plan details, receipts, and account screenshots. The service does not publish a detailed export tool in the research data, so your safest move is manual recordkeeping before your Premium access expires.
Daily Yoga's refund policy is strict. The terms say Premium is considered consumed once purchased because it is virtual, so a refund is generally not available. If a refund is granted under applicable law or at Daily Yoga's discretion, a 50% transaction fee and the fee for used Premium days are deducted for purchases made through Google Play, the website, or PayPal (dailyyoga.com).
There are more limits. Orders beyond 30 days after payment are not refundable. Lifetime subscriptions, gift card purchases, and promotional sales are not eligible for refunds. That means most users should assume that a full prorated refund is unlikely unless there was a clear billing error.
If your charge came through App Store, request the refund from Apple, because Daily Yoga's terms specifically direct App Store refund requests to Apple (dailyyoga.com). If your payment came through Google Play, the website, or PayPal, email [email protected] and attach the transaction ID, payment date, amount in ₱, and a screenshot showing when you canceled.
Your best chance is a billing error, duplicate charge, or charge after a valid cancellation. Ask for a written reply confirming whether the refund is approved or denied. If they do not respond and the charge is unauthorized or continued after cancellation, Philippine users can file a dispute with their bank, GCash, Maya, or card issuer. BSP rules commonly give cardholders up to 60 days from the statement date to dispute a transaction.
Daily Yoga's terms do not mention a specific cooling-off period or withdrawal right. In the Philippines, there is no universal online cooling-off rule for all digital subscriptions, but the Consumer Act of the Philippines or RA 7394 still protects you against unfair or misleading practices. If a charge happened after proper cancellation, that is not just annoying. It is something you can challenge with evidence.
If the seller and payment provider do not fix the issue, you can bring the complaint to the Department of Trade and Industry or DTI. For card and e-wallet disputes, you can also raise the matter with BSP while pursuing a chargeback with your issuer. Save every screenshot because that proof can decide the case.
The key clause is the 24-hour cutoff. Daily Yoga says subscriptions auto-renew unless turned off at least 24 hours before the current period ends, and users are responsible for canceling future renewals in the relevant app market (dailyyoga.com). So if you subscribed through Apple or Google, your cancellation must happen there, not only inside the app.
The terms also say no minimum commitment duration is specified, which is the good part. You can cancel anytime before renewal to avoid another charge. The risky part is the 7-day free trial, because if you do not cancel before it ends, it converts into a paid subscription automatically.
Daily Yoga's terms do not specify which country's law governs the contract, and they do not specify a dispute resolution method (dailyyoga.com). For users in the Philippines, that means you should rely on your local complaint channels such as DTI for consumer issues and BSP for card-related payment disputes if support is unresponsive.
On data retention, the terms say personal data may still be retained after cancellation for legal obligations, dispute handling, and enforcement purposes. If you want less data tied to your account, cancel the subscription first, then separately ask support what account deletion options are available for your profile and billing records.
| Plan | Price (PHP) | Billing period | Main features |
|---|---|---|---|
| 1 Month Premium | ₱7,900 | Monthly | All classes and features |
| 12 Months Premium with Discount | ₱39,900 | Annual | All classes and features |
The annual plan is the cheaper option per month. At ₱39,900 per year, the effective monthly cost is about ₱3,325. Paying ₱7,900 monthly for 12 months would total ₱94,800, so the annual plan cuts that by about ₱54,900, roughly a 57.9% saving based on the listed figures.
Those prices come with one warning from the source data: App Store pricing may vary by platform and region. So use the table as the published benchmark, then compare it with the amount shown in your actual store receipt before deciding whether to keep or cancel.
The monthly plan at ₱7,900 is the most expensive on a month-to-month basis. If you are no longer using the app regularly, this is the one to stop quickly because a missed renewal costs more per month than the annual equivalent. For many users, forgetting one monthly renewal hurts more than expected because the trial-to-paid jump can happen quietly.
The annual plan is lower per month but riskier in one way: if you forget to cancel before the renewal date, the one-time charge is much bigger. Since refunds after 30 days are off the table under the terms, an unwanted yearly renewal can be expensive to reverse.
For Philippine users, the main consumer law is the Consumer Act of the Philippines or RA 7394. Daily Yoga's own terms do not give a special online cooling-off rule, and there is no universal statutory cooling-off period for all online subscriptions in the Philippines. That said, RA 7394 still supports complaints about deceptive, unfair, or problematic billing practices, especially if you were charged after canceling.
For payment disputes, BSP is relevant because cardholders generally have up to 60 days from the statement date to challenge unauthorized or continued charges through their bank or e-wallet provider. If you used GCash, Maya, or a credit card, ask for the dispute or chargeback process as soon as the charge appears.
Start with Daily Yoga support by email and give them a short deadline, such as 3 business days, to respond. Attach your cancellation proof, receipt, account email, amount charged, and the date the unwanted charge happened. If there is no response or the answer is weak, file with DTI and then raise the transaction dispute with your payment provider.
Your complaint packet should include the cancellation screenshot, receipt, support email thread, and your bank or wallet statement showing the charge. The stronger your paper trail, the easier it is for DTI or your issuer to see that this was a continued billing problem, not a simple change of mind.
For consumer complaints, contact the Department of Trade and Industry through its consumer channels and online complaint systems. For financial transaction disputes, contact your bank, card issuer, GCash, or Maya, and escalate to BSP if the chargeback process stalls.
Daily Yoga does not publish a support phone number or live chat in the verified data, so written evidence matters more here than with many local services. If you are in a dispute, keep everything in one folder with dates, screenshots, and receipts.
Based on the review set provided here, the cancellation experience looks difficult rather than smooth: 0 positive and 5 negative reviews out of 5 unique reviews. The recurring complaints are hard-to-find cancellation controls, charges after cancellation, weak customer support, and confusing extra fees.
To stay balanced, Daily Yoga as a product may still appeal to users who like guided yoga content and structured plans. But on cancellation specifically, the available feedback is clearly negative, and it matches the local issues reported by Philippine users about unclear app-based cancellation and unexpected charges.
| Theme | Frequency | Typical example |
|---|---|---|
| Hard to cancel | 2 reviews | Hidden cancel path |
| Charged after cancel | 1 review | Next cycle billed |
| Poor support | 1 review | Unresponsive replies |
| Extra fees | 1 review | Unexpected deductions |
| Source | Rating | Number of reviews |
|---|---|---|
| Negative | 2 | |
| TrustPilot | Negative | 2 |
| Forum | Negative | 1 |
Save proof before you touch the cancel button. The minimum file set is your current subscription screen, your receipt, your billing date, and your account email. If you are on iPhone or Android, also save a screenshot of the App Store or Google Play subscription page showing Daily Yoga as active.
This takes 2 minutes and can save you a lot of hassle later. If a charge appears after cancellation, these screenshots show the exact platform, plan, and timing, which is what DTI, BSP, Apple, Google, or your bank will look at first.
Use exact document names when you send your complaint: screenshot of Account or Subscription page, App Store or Google Play receipt, bank statement line with the charge, and screenshot of the final cancellation confirmation. Add the transaction ID, payment date, amount in ₱, and the last 4 digits of the card only if the recipient asks for it through a secure channel.
After canceling, keep monitoring your payment account for at least 2 billing cycles if you had past billing problems. Unexpected renewals often show up on the next cycle, and the earlier you report them, the stronger your dispute timeline becomes.
This is the most common error. If you subscribed through App Store or Google Play, deleting the Daily Yoga app or emailing support alone does not stop the store renewal. Real example: a user cancels inside the app, assumes it is done, then gets charged because the App Store subscription stayed active.
Solution: match the cancellation channel to the billing channel. Website purchase means cancel on the Daily Yoga account page. Apple purchase means cancel in App Store. Google purchase means cancel in Google Play.
Daily Yoga says auto-renewal must be turned off at least 24 hours before the end of the current period (dailyyoga.com). If you wait too close to the billing time, the next charge may already be queued. This is especially risky with a 7-day free trial.
Solution: cancel 48 hours before renewal, not 24. That extra day gives you room if the app redirects you, the store page fails to load, or you need to verify your password before managing the subscription.
Many users assume canceling and refunding are the same thing. They are not. Daily Yoga's terms say refunds are generally unavailable because the Premium service is virtual and treated as consumed once purchased, with major deductions even when a refund is granted (dailyyoga.com).
Solution: cancel to stop future billing, then ask for a refund only if there is a billing error, duplicate charge, or unauthorized continued charge. If you simply changed your mind after using Premium, the odds are poor.
Some users only rely on an on-screen message and never screenshot it. When a charge appears later, they have no fast proof. That makes support slower and weakens any chargeback or DTI complaint.
Solution: screenshot the final cancellation page, save the email confirmation if one arrives, and capture the store page that shows the subscription as canceled. Put the date in the filename so you can find it quickly.
User reports mention redirects to unrelated offers and multiple pages before the true cancellation option appears. That is a classic way users lose patience and back out before finishing. In the Philippines, this matters because a missed renewal can mean another ₱7,900 monthly charge based on the listed plan price.
Solution: do not stop at pause, downgrade, discount, or reminder screens if your goal is cancellation. Keep going until you see the final confirmation. If the app feels circular, jump directly to App Store or Google Play instead.
| Method | Notice period | Fee | Difficulty |
|---|---|---|---|
| Web/account | Before next billing | 50% fee plus used days | Easy |
| App Store (iOS) | Before next billing | Apple handles refunds | Medium |
| Google Play (Android) | Before next billing | 50% fee plus used days | Medium |
| Registered mail | 5-10 business days | 50% fee plus used days | Higher but best proof |
The fastest route is usually the same place where you were billed. Web billing works through your account page. App Store and Google Play work through their own subscription menus. Registered mail is slower but can help as extra evidence if you are already in a complaint or refund dispute.
No single method fits every user because the billing channel decides the real control point. If you are unsure, find the receipt first. The receipt usually tells you whether the charge came from Apple, Google, PayPal, or Daily Yoga directly.
Right after canceling, verify the status on the same screen and take a screenshot. Add a calendar reminder for the expected end date of access and another one 3 days after that date to check your payment account. If Premium still looks active on the final day, contact support immediately with your proof.
Watch your bank, GCash, Maya, or card statement for at least the next cycle. If an unauthorized or continued charge appears, ask your issuer for a dispute or chargeback and mention that you canceled earlier. In the Philippines, cardholders commonly have up to 60 days from the statement date to dispute a transaction under BSP-related banking practices.
If you are canceling because of cost or billing stress, cheaper alternatives exist. Asana Rebel starts at ₱219 per month for Premium and mixes yoga with fitness workouts. YogaGo starts at ₱129 per month for Premium and focuses on guided classes and progress tracking. Yoga Anytime also offers a broad class library, though the exact price depends on the subscription shown to you.
These may not match Daily Yoga exactly, but they give you a benchmark. If you were paying the published ₱7,900 monthly Daily Yoga price, even a switch to a lower-cost app could save a significant amount over a year.
If you need a postal record for a dispute file, use this address:
This is not the fastest way to stop a renewal, especially for App Store or Google Play billing. Use it as supporting evidence when email is ignored or when you want a stronger paper trail for DTI, BSP, or a chargeback request.
For most users in the Philippines, the real cancellation should still happen online through the website account, App Store, or Google Play. The address is mainly useful if you are documenting a complaint and want to show that you also sent formal notice. Keep the courier receipt or registered mail proof together with your screenshots and billing records.
If you want the least hassle, the winning move is simple: cancel through the original billing channel, save proof on the same day, and monitor your next statement. That three-step routine prevents most Daily Yoga cancellation problems before they turn into a refund fight.
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Written by Miguel Villanueva
Postclic editor · 3 years experience
Editor at Postclic for 3 years, I turn complex registered electronic mail procedures into clear, actionable English.