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Cancellation Yogasix: Easy Method
What is Yogasix
How the service works and what you are paying for
YogaSix is a yoga-focused fitness brand that sells recurring memberships for studio classes, not just a one-time class pack. The core product is access to guided sessions that can include beginner-friendly yoga, strength-based formats, and higher-intensity workouts under the YogaSix brand.
The truth is, YogaSix works more like a boutique gym than a simple class app. You usually pay for ongoing access, and cancellation depends on the studio and billing setup tied to your account. The official help center confirms account and membership actions are handled through your YogaSix account and studio support (help.yogasix.com).
Main features members usually use
Most people sign up for recurring access to in-studio classes, membership management, and booking through their account. Research also shows that the most common package in other regions is an unlimited membership, while some locations offer limited-visit plans such as three classes per month for $99.00 (₱99)* and unlimited access for $199.00 (₱199)* (yogahelp.org).
What users actually pay for is convenience and routine. You are paying for class access, scheduling, and a branded studio experience. In the Philippines, the biggest local complaints around yoga subscriptions are simple: class availability can be limited outside major areas, and fees can feel higher than local studios with similar formats.
Availability in the Philippines and local reality
Specific YogaSix pricing for the Philippines was not clearly published in the verified sources for 2025 or 2026. That matters because YogaSix operates as a franchise model, so membership terms can change by studio location and your cancellation experience may depend on your home studio rather than one single global rule.
If you are in the Philippines, take note of the practical side. Support details available to users include [email protected] and phone number (631) 325-6325. Live chat was not listed, and the main self-service help article for account deletion is published at help.yogasix.com. Local payment methods like GCash or Maya were not confirmed in the source material, so assume card-based billing unless your studio told you otherwise.
How to cancel Yogasix without extra charges
Checks to do before you cancel
Many YogaSix users get frustrated when the process is vague, when charges continue after a cancellation request, or when nobody can confirm the exact end date. Do these checks before you click anything: open your account, find your current plan name, note your next billing date, and take screenshots of the membership page.
You should also save any booking history or receipts you may need later. YogaSix says you should give at least 30 days' notice before your desired cancellation date, which is the single most important timing rule in the available data (yogasix.com). If your billing date is close, canceling too late can still leave you with another charge.
- Screenshot your Membership page and current plan
- Write down the next billing date and amount
- Save recent payment receipts or bank entries
- Check whether you joined on the website, through iOS, or through Android
Cancel through your YogaSix web account
This is the clearest route in the available source material. Log in to your YogaSix account on the website, open the Membership section, and follow the prompts to submit a cancellation request. The path is essentially Account - Membership - Cancel request, based on YogaSix guidance (yogasix.com).
After you submit the request, do not stop there. Save a screenshot of the final confirmation page and any email that follows. If the site only says your request was received, send a short follow-up email to [email protected] and to your home studio on the same day, stating your requested end date and attaching your screenshot.
If you also want your account removed after membership cancellation, YogaSix has a dedicated help article here: YogaSix account deletion help. Account deletion is not the same thing as ending recurring billing, so finish the cancellation request first.
Phone, email, and written notice options
If the website fails or your studio does not respond, you can escalate through support contact channels. The support email listed in the available research is [email protected] and the support phone number is (631) 325-6325. Support hours were not specified, so call during standard business hours in the Philippines and again in US evening hours if you do not get through.
For email, keep it short and specific. Put your full name, phone number, home studio, last four digits of the payment card, and the sentence asking to cancel your membership effective after the required 30-day notice. Ask for written confirmation and the exact final billing date. That phrasing makes it easier to prove later if a charge continues.
You can also send written notice by registered mail if you want a paper trail. A modern option some consumers use instead of a traditional post office trip is a certified digital letter service such as Postclic, which provides timestamped proof of sending and receipt. Use that only as an extra record, not as your only action.
Why App Store and Google Play may not fully finish the job
The official YogaSix guidance includes App Store and Google Play cancellation steps, which means some users may have started a subscription through a mobile billing channel. On iPhone, go to App Store - Account - Subscriptions - YogaSix - Cancel Subscription. On Android, go to Google Play Store - Payments and subscriptions - Subscriptions - YogaSix - Cancel Subscription (yogasix.com).
Here is the catch: YogaSix also tells users to contact their home studio to confirm the cancellation and satisfy any notice requirement. So if you cancel only inside Apple or Google and never notify the studio, you could still run into a dispute about studio-side notice. In practice, the safest move is store cancellation plus an email to the studio on the same day.
- iPhone path: App Store - Profile - Subscriptions - YogaSix - Cancel
- Android path: Google Play - Subscriptions - YogaSix - Cancel
- Then email [email protected] with your screenshot
- Ask your home studio to confirm the final access date in writing
What changes after your cancellation request is submitted
Your access and billing timeline
YogaSix says users should provide at least 30 days' notice before the desired cancellation date (yogasix.com). In plain terms, that usually means your membership does not end instantly the same day you click cancel. Your access may continue through a notice period or through the end of the current billing cycle, depending on how your studio applies the request.
If you submit your request too close to renewal, expect one more charge to appear. That is why the exact cancellation date matters more than the day you started typing your email. Ask for a sentence in writing that says either "billing stops on [date]" or "access ends on [date]."
What happens if you do nothing
The available sources do not clearly spell out a full auto-renewal clause, but YogaSix memberships are sold as recurring subscriptions, so the practical assumption is continued billing until a valid cancellation request is processed. If you simply stop attending classes, your payments may still continue.
This is a common trap with fitness memberships. Non-use does not equal cancellation. If you know you are moving, pausing fitness, or switching studios, act at least 30 days before the next charge and keep proof that the request was sent.
Your account data after cancellation
The available terms data does not clearly state how long account data is retained after cancellation. YogaSix does publish a help article for deleting your account, which suggests account deletion is a separate process from ending membership billing (help.yogasix.com).
If you want a clean break, do two things: cancel the membership and then request account deletion. Before that, save anything you may need, such as invoices, booking history, and screenshots of your final plan status. Once an account is deleted, getting those records back can be harder.
Refunds, fees, and the fine print that matters
General refund policy and cancellation fee
This is the part many users dislike. The available research says a minimum cancellation fee of ₱3,000 applies, and refunds are not provided for reasons such as change of plans, flight delays or cancellations, or quarantine. That means a routine lifestyle change is usually not enough to get money back under the cited policy basis.
There is also a narrower opening for users: unused periods may be eligible for a refund, but only under the specific policy of your studio (yogasix.com). In real-world terms, most standard cancellation requests should not assume a pro-rated refund unless a billing mistake happened or the studio explicitly approved it.
How refund rights work in the Philippines
In the Philippines, consumer cancellation issues are mainly handled under the Consumer Act of the Philippines, Republic Act No. 7394, with DTI as the main consumer authority. For door-to-door or direct sales, there is a 7 working day cooling-off period. For ordinary online subscriptions, there is no universal statutory cooling-off right in the same broad way, so the YogaSix studio policy becomes very important.
If you were misled, billed after canceling, or charged for services not received, RA 7394 gives you a basis to complain to DTI. Here is the practical meaning: if YogaSix kept charging after you followed the required process and have proof, you may have a stronger refund case than someone who simply changed their mind.
How to ask for a refund and when chargeback makes sense
Start with the channel that gives the best written record. Email [email protected] and your home studio with the subject line "Refund request for billing error" or "Refund request for post-cancellation charge." Include the transaction date, amount, payment method, and your cancellation screenshot. If the charge came through Apple or Google, use their subscription support flow too.
If the issue is an unauthorized or continued charge, you can dispute it with your bank, credit card issuer, GCash, or Maya. In the Philippines, cardholders typically have up to 60 days from the statement date to dispute a transaction under BSP-related banking practice. Use chargeback as a last resort after contacting YogaSix, and attach proof that you canceled on time.
Subscription terms that affect your Yogasix exit
Auto-renewal, commitment, and free trial details
The available terms data does not clearly state a full auto-renewal clause, a minimum commitment duration, or a free trial conversion rule. What the sources do show is that membership terms may vary by location because studios are independently operated, which is why one user can face a smoother exit than another.
That missing clarity is exactly why you should document your billing cycle and notice date yourself. If your studio gave you a welcome email or signed membership form, review it for any line about 30 days' notice, final billing, or early termination before sending your request.
Applicable law, disputes, and data retention
The available sources also do not clearly specify which country's law governs the contract, how disputes are handled, or how long data is retained after cancellation. For a Philippine consumer, that means your most practical escalation route remains local consumer protection through DTI if the issue affects billing, disclosure, or service delivery.
On data, YogaSix points users to account deletion guidance rather than a detailed retention timeline (help.yogasix.com). If privacy is part of the reason you are leaving, ask for both membership cancellation and account deletion in separate written requests, then keep copies of both messages.
Yogasix plans and pricing in Philippine peso
Available plan data and market context
Specific YogaSix Philippines pricing was not clearly published in the verified source set, but one recurring plan appears in the research data and additional market examples from other regions give a rough benchmark. Since YogaSix is a franchise, exact local pricing can differ by studio.
Plan | Price (USD / PHP) | Period |
|---|---|---|
Unlimited Membership | $99.00 (₱99)* | Monthly |
Three classes monthly | $99.00 (₱99)* | Monthly |
Unlimited benchmark | $199.00 (₱199)* | Monthly |
Prices marked with an asterisk are approximate, converted from USD at the rate 1 USD ≈ 1.0 PHP. Local YogaSix studio pricing may differ, so confirm the exact Philippine amount before subscribing.
How the pricing compares with local studios
For context, local yoga studios in the Philippines can be expensive too, but their offers are usually clearer. Soulspace lists a 1-month unlimited pass at ₱8,500 (soulspace.ph). Ohm Yoga lists a regular unlimited 1-month pass at ₱8,000 (ohmyogaph.com). Vida Yoga Rockwell lists a 1-year unlimited pass at ₱72,000 (vidayogaph.com).
If your YogaSix fee is close to boutique studio pricing but class availability is limited in your area, you may be overpaying for convenience rather than access. That is one of the strongest practical reasons to cancel, especially if your home studio schedule does not match your routine anymore.
Your rights in the Philippines when a fitness subscription goes wrong
The laws and agencies that matter
For Philippine users, the main law is the Consumer Act of the Philippines or Republic Act No. 7394. If YogaSix billed you after a valid cancellation, failed to disclose key fees, or refused to address a service problem, DTI is the agency most relevant to your complaint as a consumer subscription issue.
For payment disputes, BSP rules and bank dispute procedures matter more than studio policy. That is especially true when the problem is a continued charge on your card, GCash, or Maya account. In that case, you are dealing with both a merchant issue and a payment channel issue at the same time.
Cooling-off and withdrawal in plain language
Philippine rules give a 7 working day cooling-off period mainly for door-to-door or direct sales. There is no broad universal cooling-off rule for standard online subscriptions in the same way many consumers expect, so a YogaSix online sign-up usually depends on the studio terms you accepted at purchase.
That means you should not rely on a generic "I changed my mind" argument unless your situation fits a recognized sales setup or there was misleading information. If the issue is deception, non-delivery, or unauthorized billing, your case is stronger under RA 7394 than a simple preference change.
How to file a complaint if YogaSix keeps charging you
Start by gathering your evidence: cancellation email, screenshots, statement entry, and any studio replies. Then file a complaint with DTI through its consumer assistance channels and attach all proof. Be specific about dates, amounts, and the fact that you followed the 30-day notice rule if you did.
If the charge hit your card or e-wallet, file a parallel dispute with the issuer within 60 days from the statement date when possible. Tell the bank or wallet provider that the merchant continued billing after cancellation. That dual-track approach often gets faster attention than waiting on one channel alone.
- Authority: Department of Trade and Industry
- Law: Consumer Act of the Philippines, RA 7394
- Payment complaints: BSP-related bank or e-wallet dispute channels
- Evidence needed: cancellation proof, billing records, studio communication
What users say about cancellation and billing
The overall picture is not great
Based on the available review set here, cancellation looks difficult rather than easy. The sentiment trend is 0 positive and 1 negative unique review, which is a very small sample, but the complaint is serious because it concerns continued billing after cancellation. Local frustration also lines up with practical issues such as limited class availability in some regions and higher fees than nearby studios.
Theme | Frequency | Typical example |
|---|---|---|
Post-cancel billing | 1 review | Charged after request |
Class availability | Local issue | Few regional options |
High pricing | Local issue | More than local studios |
Source summary and direct user quote
Source | Rating | Main topic | Sentiment |
|---|---|---|---|
TrustPilot | 1/5 | Charge after cancel | Negative |
Source | Rating | Number of reviews |
|---|---|---|
TrustPilot | 1/5 | 1 |
- "Yoga Six is a scam and they have predatory practices to keep charging you after you go to cancel. I would never give another dollar to this company again. Avoid at all costs especially the Rochester Hills Michigan studio." (TrustPilot)
Only negative review evidence was available in this dataset, so that should be said plainly. To stay balanced, YogaSix still offers structured class formats and brand consistency that some users prefer over smaller studios. The problem is that a good class experience does not excuse a messy exit process.
Documents to prepare before and after you cancel
What to save before sending the request
A solid paper trail can save you a lot of stress if a charge appears later. Before canceling, save a screenshot of the Membership page, your next billing date, the plan name, and any account page showing your home studio. Those details matter because YogaSix memberships can be studio-linked.
- Membership page screenshot
- Next billing date screenshot
- Plan name and monthly amount
- Home studio name and contact details
What to keep for refunds and disputes
For a refund or chargeback, collect transaction IDs, card or wallet statement entries, the exact amount charged, and the date the charge posted. If you used Apple or Google billing, also save the store subscription cancellation screen and any receipt emails.
After cancellation, keep the confirmation email and one final screenshot showing canceled or pending end status. Monitor your statement for at least one full billing cycle after the stated end date. In continued billing cases, the absence of proof is usually what weakens a consumer complaint.
Common mistakes that make Yogasix cancellation harder
Using the wrong channel or only one channel
A very common mistake is canceling in only one place. For example, a user may cancel in the App Store but never notify the home studio, even though YogaSix says studio contact may still be required for confirmation and notice compliance (yogasix.com).
The practical fix is simple. If your subscription started through Apple or Google, cancel there and send the screenshot to [email protected] and your home studio on the same day. That gives you two records instead of one.
Missing the 30-day notice window
Another mistake is assuming the membership ends immediately after the request. The available source says at least 30 days' notice is required. If your renewal is in 10 days and you cancel today, a final charge may still happen.
A real-world example is canceling on March 20 when the next billing date is March 28. In that case, you should prepare for the March 28 charge unless the studio confirms otherwise in writing. Your best move is to ask for the exact final billing date before the current cycle closes.
Expecting a refund for a simple change of mind
Users often expect unused classes or a lifestyle change to produce a refund. The cited policy basis says refunds are not provided for reasons like change of plans, flight delays, cancellations, or quarantine, and a minimum cancellation fee of ₱3,000 applies.
The better approach is to request a refund only when there is a stronger reason, such as billing error, duplicate payment, or post-cancellation charge. Those cases are also easier to support through DTI or a bank dispute if needed.
Failing to keep confirmation proof
The single most expensive mistake is not saving evidence. The one negative review in the data centers on continued charging after cancellation, which is exactly the kind of dispute where screenshots and timestamps matter most.
Do not rely on memory or a verbal promise from staff. Save the cancellation page, the email, and the date you sent it. If support calls you, ask them to summarize the result in writing.
Quick comparison of cancellation methods
Method table with notice, fee, and difficulty
Method | Notice period | Fee | Difficulty |
|---|---|---|---|
Web/account | Before next billing | ₱3,000 minimum | Easy |
App Store (iOS) | Before next billing | ₱3,000 minimum | Medium |
Google Play (Android) | Before next billing | ₱3,000 minimum | Medium |
Registered mail | 5-10 business days | ₱3,000 minimum | Higher, best proof |
Key takeaway before you choose
The web account route is the fastest starting point because YogaSix directly lists it as a cancellation method. App Store and Google Play can work for store-billed users, but they are not fully self-contained because studio confirmation may still matter. Registered mail is slower, but it gives stronger evidence if the case becomes a billing dispute.
Your best choice depends on how you subscribed and how much proof you want. If you are already close to renewal, use more than one channel on the same day so the timestamp is clear.
What to do right after you cancel
Immediate checks, statement monitoring, and chargeback timing
Right after you submit the request, make a folder with your screenshots, confirmation email, and support messages. Add a calendar reminder for your next billing date and another one 3 to 5 days after that date so you can inspect your statement closely.
If an unauthorized or continued charge appears, contact your bank, GCash, Maya, or card issuer at once and mention that you canceled before the billing date. In the Philippines, cardholders often have up to 60 days from the statement date to dispute a transaction. Keep your proof ready for both the payment provider and DTI if the matter escalates.
Alternatives and useful links
If you are canceling because YogaSix feels expensive or class availability is poor, local studios may give better value. Yoga Plus is listed at around ₱300 to ₱500 per class, The Yoga Room at ₱350 to ₱600 per class, and Yoga Hub at ₱250 to ₱450 per class. Those options can be easier to test without a longer membership setup.
- Official YogaSix website
- YogaSix help article for account deletion
- Department of Trade and Industry
- Soulspace Yoga
- Ohm Yoga
- Vida Yoga
Cancellation address and where to send written notice
Physical mailing address
If you want to send a formal written notice, use the available cancellation address below. This is not the fastest route for most users, but it can be useful when you want stronger proof alongside your web or email request.
Send your letter with your full name, account email, phone number, home studio, and the date you want cancellation to take effect after the 30-day notice period.
Available cancellation address:
- 19761 Bixby Dr, Cupertino, California, 95014-3324
Best way to use the address without slowing things down
The most practical move is to treat postal notice as backup evidence, not your only step. Send the web cancellation request first, then email support, then use mail if you want an extra layer of proof. That sequence is faster and stronger than waiting for post alone.
If you are already in a billing dispute, include a copy of your previous cancellation screenshot in the letter. That creates a cleaner timeline if you later need to explain the case to your bank, GCash, Maya, or DTI.
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Written by Sofia Lim
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.
FAQ
Before canceling your Yogasix membership, check your current plan, note your next billing date, and take screenshots of your membership page. It's recommended to give at least 30 days' notice before your desired cancellation date.
To cancel your Yogasix membership, log into your account on the Yogasix website, navigate to the Membership section, and follow the prompts to submit a cancellation request. Make sure to save a screenshot of the confirmation.
If you don't receive confirmation after submitting your cancellation request, send a follow-up email to [email protected] and your home studio, stating your requested end date and attaching any screenshots of your cancellation request.
Yes, you can cancel your Yogasix membership by sending a written notice via email to [email protected] or through registered mail. Ensure you include your full name, phone number, and request confirmation of your cancellation.
If you do not take further action after requesting to cancel your Yogasix membership, you may continue to be billed. It's crucial to follow up and confirm the cancellation to avoid unexpected charges.