Cancellation My Growth One: Easy Method

What is My Growth One

A subscription platform with limited public terms

My Growth One is presented as a personal development and growth platform with coaching-style resources, workshops, and online tools. The tricky part is that the public terms page does not clearly spell out key subscription details such as auto-renewal, commitment length, or refund rules, which makes cancellation harder than it should be for users in the Philippines.

If you signed up and now feel confused about what exactly you agreed to, you are not alone. Several public complaints describe unclear billing, trouble contacting support, and charges that users say continued after they tried to cancel, while the official terms page stays vague on core subscription points "No information found in Terms of Service" (mygrowthone.com).

What people appear to be paying for

Based on the available pricing data, My Growth One sells recurring access to a broader business and growth toolkit rather than a one-time course. The listed plans include the Intermediate Plan at ₱1,000.00 monthly and the Premium Plan at ₱1,650.00 monthly, with features such as emails, contacts, websites, funnels, automations, forms, surveys, calendars, pipelines, and leads.

That means many users are not just buying content. They may be buying ongoing access to marketing and business tools that renew every month after signup. There is also a 14-day free trial attached to the plans, with cancellation allowed anytime according to the pricing notes from the subscription page data.

How the service works in the Philippines

For users in the Philippines, the biggest practical issue is support timing. Official help details list support hours as Monday to Friday, 11:00 AM to 7:00 PM GMT+4, which translates to a window that may not match your ideal local schedule, especially if you notice a charge late at night or over a weekend. Local users also report limited support for local payment methods.

There is no clear sign of dedicated Philippine pricing beyond the converted amounts shown here in pesos. There is also no verified indication of live chat. The published support channels are a help page, the email address [email protected], and the phone number 1 (970) 315-2514 "Monday - Friday: 11:00 AM - 7:00 PM GMT+4" (growthone.com).

How to cancel My Growth One without getting billed again

Checks to do before you touch the cancellation button

Many users get frustrated because they cancel in a hurry, then discover later that they saved no proof. Before doing anything, open your account and take screenshots of your current plan name, your billing date, the payment method on file, and any trial end date. This matters if a charge appears later and you need to dispute it with your bank, GCash, Maya, or card issuer.

You should also save any content or data you may lose access to after cancellation. The terms page does not explain data retention after cancel, so assume your access or stored account data could change without much notice. If you built forms, funnels, calendars, or contact lists inside the platform, export what you can before you proceed.

Cancel from the web account

The official terms do not provide a documented click path for web cancellation. In practice, start from your logged-in account and look for the most common billing menus: Settings, Account, Billing, Subscription, Plan, or Manage Subscription. If you see a cancel link, capture each screen before and after you confirm.

If the account area does not show a cancellation button, go straight to the official help page at Growth One Help and open a support request the same day. In your message, include your full name, account email, last charge amount, charge date, and a plain request such as “Please cancel auto-renewal effective immediately and confirm by email.”

Here is the truth: because My Growth One does not publish a clear account cancellation flow in its terms, web cancellation is possible but not transparent. That is why screenshots matter. If a confirmation page appears, save it. If only a support form appears, save the sent request and timestamp.

Cancel by email, phone, or mail if the account page fails

Email is the most practical backup because it creates a written record. Send your request to [email protected] and use a subject line like “Cancel subscription and stop renewal.” Include the exact plan if known, such as Intermediate Plan at ₱1,000.00 monthly or Premium Plan at ₱1,650.00 monthly, plus the last four digits of the card if you are comfortable sharing them safely.

You can also call 1 (970) 315-2514 during the published support window, Monday to Friday, 11:00 AM to 7:00 PM GMT+4. If you call from the Philippines, take note of the time difference before dialing, and write down the name of the agent, the time of the call, and what they promised. That written note can help if you need to escalate later.

A postal option exists if you want a paper trail sent to the listed cancellation address. Some users now use a digital registered letter service such as Postclic instead of traditional registered mail because it creates timestamped proof of sending, receipt, and opening. Use mail as an extra layer of evidence, not as your only step.

Common pitfalls during cancellation

The biggest mistake is assuming that closing the browser or deleting the app ends the subscription. It does not. You need an actual confirmation from the company or a visible change in your billing status. Public complaints mention users who believed they had stopped the trial or one-time payment, then later saw more charges.

Another issue for Philippine users is delayed support response during local off-hours. If you are near the billing date, send the cancellation email immediately, submit the help request, and save proof on the same day. When a company does not show clear in-account steps, your timestamped evidence becomes your best protection.

After you cancel: access, renewal, and your stored data

How long access may continue

My Growth One does not clearly state in its public terms whether access continues until the end of the paid billing period or ends right after cancellation. Because that detail is missing, assume the safest scenario: cancellation stops future renewal, but access timing may depend on how support processes your account.

If you cancel during a free trial, act before the trial ends, not on the last minute. The pricing notes mention a 14-day free trial with the option to cancel anytime, but the terms page does not explain exactly when billing begins or how quickly cancellation takes effect after the request is submitted.

What happens if you do nothing

The terms page does not clearly explain auto-renewal, yet the service uses monthly plans and a free trial structure. In real-world subscription setups, that usually means billing continues unless you cancel before the next charge date. For safety, treat My Growth One as a recurring subscription and cancel at least several days before renewal.

This matters because user complaints include reports of continued charges and double billing. Even if those reports are individual experiences and not proof of a universal pattern, they are enough to justify a cautious approach. Do not wait until the day of renewal if you can help it.

Your data after the account ends

There is no published data retention rule in the available terms. That means My Growth One does not publicly clarify how long your account data, contacts, websites, funnels, or forms remain available after cancellation "No information found in Terms of Service" (mygrowthone.com).

The practical move is simple: export everything useful before you cancel. Save contact lists, screenshots of active automations, calendar settings, and any course or content records that matter to your work. If you lose access later, you do not want to discover that too late.

Refunds, billing disputes, and what My Growth One does not clearly explain

What the public terms say about refunds

The public terms do not give a clear refund policy. There is no verified published rule for general refunds, unused subscription periods, or billing error reimbursements. There is also no clear cancellation fee listed, which is good news, but the absence of a clear refund rule means getting money back may be difficult.

Based on the available user feedback, refund success does not look strong. Complaints mention same-day refund requests that were denied, trial charges the user did not expect, and unauthorized continued payments. That does not prove every case ends badly, but it is a clear heads up before you rely on goodwill alone.

Your rights in the Philippines if the service was misleading or unauthorized

In the Philippines, the Consumer Act of the Philippines or RA 7394 gives you protection against misleading sales practices and services that do not match what was promised. For some distance or direct sales situations, a 7-day cooling-off concept may apply, but there is no universal rule that automatically covers every online subscription. That means your strongest refund ground is usually misrepresentation, non-delivery, defective service, or unauthorized billing.

If My Growth One billed you after cancellation, charged you twice, or sold something that did not match the offer, you can raise that with the seller and then escalate to DTI if needed. Plainly put, if the service you received is materially different from what was advertised, you have a reasonable basis to ask for cancellation and refund under RA 7394.

How to ask for a refund step by step

Start with email because it creates the cleanest record. Write to [email protected] with your account email, the date of charge, the amount, the payment method, and the reason for the refund. Attach screenshots of the offer, the trial page if relevant, your cancellation request, and the transaction record from your card, PayPal, GCash, or Maya account.

If there is no useful response, submit the same details through the official help page at Growth One Help. Give them a short deadline such as 3 business days to confirm receipt and action. If they deny the request and you believe the charge was unauthorized or misleading, move to a bank or wallet dispute.

Chargeback, PayPal dispute, and bank escalation

For users in the Philippines, unauthorized or continued charges can be disputed through your bank, credit card issuer, GCash, Maya, or PayPal, depending on how you paid. Under BSP-related card dispute practice, cardholders typically have up to 60 days from the statement date to contest a transaction, so do not delay if another charge appears.

Use chargeback as a last resort after you try direct cancellation and refund first, unless the charge is clearly unauthorized. Your best evidence is a cancellation email, a help ticket, screenshots of the account page, and the bank statement entry. If the issue is broader consumer harm, DTI can also handle online subscription complaints under RA 7394.

My Growth One plans and pricing in pesos

Current subscription plans

The two verified recurring plans are straightforward in price, but the feature lists suggest a business toolkit rather than a simple self-help membership. Intermediate is the lower-priced entry at ₱1,000.00 per month, while Premium is the highest listed plan at ₱1,650.00 per month.

The pricing notes also mention a 14-day free trial for all plans. That matters because trial billing confusion is one of the most common reasons users later search for cancellation instructions.

Which plan costs more, and are you overpaying

Premium costs ₱650.00 more per month than Intermediate. If you are only using a small part of the platform, such as basic content access or a limited set of leads and forms, that gap is worth reviewing before the next renewal. Many subscribers keep paying for advanced tools they rarely open.

There is no verified annual plan data in the source set, so there is no confirmed annual discount to compare here. There is also no published cancellation fee in the terms, which removes one common exit cost. The real financial risk appears to be unwanted renewal, not a termination charge.

Your rights in the Philippines when cancellation or refund goes wrong

The laws that matter for a My Growth One dispute

If you are in the Philippines, the main law to know is the Consumer Act of the Philippines or RA 7394. In plain terms, it protects you against deceptive sales acts, misleading claims, and services that do not match what was offered. For a My Growth One case, that matters if the trial converted in a way you did not expect, if the advertised content differed from what you received, or if billing continued after cancellation.

The service's own public terms do not clearly explain auto-renewal, refund rights, trial conversion, or applicable law. When a company leaves those points vague, your evidence becomes more important: screenshots of the offer, the billing page, and your cancellation request can show what you were actually told at signup.

Cooling-off, withdrawal, and practical limits

The Philippines does not have a universal online subscription cooling-off rule that automatically cancels every digital service. Some transactions may benefit from a 7-day cooling-off concept, especially in specific direct or distance selling contexts, but online subscriptions often turn on the facts of the sale. If the service was misleading, not delivered, or defective, your cancellation and refund case becomes stronger.

For My Growth One, that means you should not rely only on a generic “I changed my mind” argument. A better claim is often “I canceled before renewal,” “I was charged twice,” “the service did not match the ad,” or “the billing was unauthorized.” Those are concrete grounds that banks and consumer bodies understand.

How to file a complaint in the Philippines

Start with the merchant, then escalate if needed. Send a written complaint to [email protected] and through the help page, asking for cancellation, refund, or billing correction. Give a short deadline and attach proof such as screenshots, transaction IDs, and the date you tried to cancel.

If the problem is unresolved, file a complaint with DTI for consumer issues under RA 7394. If the dispute involves card or e-wallet billing, contact your bank, GCash, Maya, or card issuer and ask for a chargeback or transaction dispute within 60 days from the statement date where possible. BSP is relevant for financial dispute handling with regulated institutions.

Useful authorities and contacts

For consumer complaints, DTI is the practical authority to approach in the Philippines. For payment disputes, your bank or e-wallet should be your first stop, with BSP as the financial regulator if the handling of the dispute itself becomes an issue.

• DTI consumer complaint channel: official DTI website and regional consumer help desks
• BSP consumer assistance: official BSP website for financial complaints
• Your bank, GCash, Maya, or card issuer: transaction dispute or chargeback request

What customers say about cancellation and billing problems

Overall verdict from public reviews

Based on the review set provided, cancellation appears difficult, not smooth. The trend is 0 positive and 5 negative reviews out of 5 unique reviews, which is a very poor signal for ease of cancellation, refunds, and billing trust. For users in the Philippines, this lines up with the practical concerns around limited support timing and weak local payment support.

To stay balanced, the platform does offer structured plans, a help page, an email address, and a phone line, which are better than having no support details at all. Still, the public review trend is clearly negative, and the recurring complaint is not minor inconvenience but money being taken after the user believed the subscription was stopped.

Recurring themes in reviews

Sources summary

Individual user reports

• "I signed up for the trial usage, not realizing that they would charge for the trial period. Then I get a $9.99 (₱560) charge on my PayPal account. But wait, not one charge, there were 2 charges consecutively for $9.99 (₱560). When I attempted to cancel the trial, there was no way to contact these [expletive]." (TrustPilot)
• "I have been tricked into paying for a 52-week subscription to learn biology through MyGrowth. It was false advertising... I immediately requested a refund and cancellation... and now have received another email refusing to refund." (TrustPilot)
• "I did not sign up for a subscription... MyGrowth is a complete scam. I expect a generic customer service response to this review..." (TrustPilot)
• "They keep taking money out of my account and their customer service is useless." (TrustPilot)
• "Very bad app... You sign up for a trial, cancel it, and they continue charging you... And they refuse to do refunds..." (TrustPilot)

What to save before and after you cancel

Documents to collect before cancellation

Before canceling, save the exact plan name, billing date, and any free trial end date visible in your account. Also capture the pricing page or offer screen if you still have it, especially if you joined through a promo or ad that made a specific promise.

• Screenshot of account dashboard
• Screenshot of subscription or billing page
• Copy of trial or promo offer
• Export of contacts, funnels, forms, or calendars

Documents needed for a refund or dispute

If you end up asking for a refund, your proof should be concrete and dated. Banks and wallets do better with exact evidence than with a general complaint. Save every email, every ticket number, and every charge notification as soon as it appears.

• Transaction ID or reference number
• Charge date and amount
• Cancellation email copy
• Support ticket screenshot
• Bank, PayPal, GCash, or Maya statement entry

Common cancellation mistakes that cause extra charges

Waiting too close to the billing date

If your trial or monthly renewal is about to hit, same-day cancellation can be risky, especially when support operates on a different time zone. A user who waits until the final hours may send the request on time but still see the charge post before support reads it. The safer move is to cancel several days early and save proof.

This is especially relevant for a service with unclear published rules on renewal timing. Without a precise terms clause, you should give yourself a buffer instead of assuming instant processing.

Thinking that deleting the app or closing the page is enough

Some users assume that uninstalling an app or abandoning the account means the subscription ends. It does not. Billing usually continues until the subscription itself is canceled and confirmed. That gap between what users think happened and what the billing system records is where many disputes begin.

A real-world example from public reviews involves users who believed they had only made a one-time purchase or had ended a trial, then later saw recurring or duplicate charges. Always look for a written cancellation confirmation.

Requesting a refund without evidence

A vague complaint like “please refund me” is weaker than a precise file with date, amount, screenshots, and the promise you relied on. One review describes a same-day refund request that still failed after the user sent more information. That tells you support may ask for details, so prepare them from the start.

Good evidence includes the ad or landing page, the plan screen, the charge receipt, and your cancellation timestamp. If the issue reaches DTI or your bank, this bundle makes your case easier to follow.

Not monitoring your payment method after canceling

Cancellation is not the final step. You still need to watch your card or wallet for another billing cycle. Continued charges after cancellation are one of the most serious complaints in the review set, so it makes sense to monitor at least the next 30 to 60 days.

If you paid with a credit card, GCash, Maya, or PayPal, set a reminder for the expected billing date and again when your statement is issued. That is often when duplicate or repeat charges become visible.

My Growth One cancellation methods at a glance

Comparison table

The main takeaway

Use the account page if a visible subscription control exists. If it does not, email support immediately and submit a help request on the same day so you create two written records. If your subscription was started through Apple billing, cancel inside the App Store because that route often gives cleaner proof of timing.

No single route is perfect here because My Growth One does not publish a transparent cancellation flow in its terms. The best method depends on where you subscribed and how quickly you can gather proof.

What to do right after cancellation

Immediate checks for the next 10 minutes

Right after you cancel, look for a confirmation email or a changed billing status inside the account. If nothing appears, take a screenshot of the page you reached and send a follow-up email the same day asking for written confirmation that auto-renewal is off.

Then set two reminders: one for the expected billing date and one for your next statement date. Those two checkpoints catch most billing surprises early, while your evidence is still fresh and within bank dispute timelines.

Monitor statements and dispute fast if a charge appears

Watch your credit card, debit card, GCash, Maya, or PayPal activity for at least the next 60 days. In the Philippines, you can usually dispute unauthorized or continued charges within 60 days from the statement date through your issuer or wallet provider, and BSP-related dispute handling rules make timing important.

If a charge appears after cancellation, contact the payment provider immediately and attach your proof. For broader consumer issues such as misleading offers or refusal to honor a valid cancellation, DTI is the right escalation path under RA 7394.

Alternatives if you are leaving the platform

If you are canceling because the service no longer fits your needs, a few alternatives are available. Wonese focuses on consulting in strategy, design, and technology. MyRanggo offers digital media content in the Philippines with free access and premium options. Social Growth Engine is another subscription-style platform for social media growth tools.

These are not one-to-one replacements for every My Growth One feature, so match them to your use case before signing up. If your main goal is learning content, a media or education option may fit better than a full business toolkit.

Useful links

• My Growth One Terms
• My Growth One Subscription Page
• Growth One Help
• Department of Trade and Industry
• Bangko Sentral ng Pilipinas

Physical cancellation address and what it means in practice

The listed mailing address

If you want to send a physical cancellation notice, use this address:

• 1105 Green Grove Rd, Neptune, NJ 07753, US

The service notes also say Addr Properties LLC is a real estate agency at this address, so treat postal mail as a backup proof method rather than the main cancellation route. Email and the official help page are more practical for most users in the Philippines.

Best use of the address for Philippine users

A physical letter can still help when you need another dated record, especially if support is unresponsive. Send a short notice with your account email, the plan, the last charge date, and a direct request to stop renewal immediately. Keep a copy of the letter and the proof of delivery attempt.

For most people, though, the fastest path is still digital: account page if available, then email, then help form, then payment dispute if billing continues. Given the weak clarity in the public terms, speed and documentation matter more than formality.