Cancellation Todayistheday: Easy Method

What is Todayistheday

What kind of service you are paying for

Todayistheday is a motivational subscription service built around daily prompts, encouragement, and goal tracking. The official contact page confirms that it uses a subscription model and that cancellation can happen through the website, App Store, or Google Play (todayistheday.com/contact).

If you are in the Philippines, the frustrating part starts here: public details are thin. The company does not clearly publish a full cancellation policy, a physical cancellation address, support hours, or a detailed data policy on the contact page. That lack of detail matters because many users get stressed when billing keeps going and they are not sure which channel controls the subscription.

Main features users appear to subscribe to

Based on the service description and support instructions, users are paying for ongoing access to the Todayistheday app or web service rather than a one-time purchase. The core offer is personal development support through recurring content and prompts, not a physical product.

The practical takeaway is simple: if you signed up for a plan, you should treat it like any recurring digital subscription. Save your billing date, save your transaction email, and identify whether you subscribed on the website, through Apple, or through Google before you try to cancel.

How it works in the Philippines

Todayistheday appears accessible in the Philippines, but there is no clear evidence of Philippine-specific support, local language support, local hotline hours, or local billing help. Support details publicly listed are an email address, [email protected], a phone number, +44 300 123 1044, and a contact page, with no live chat and no published business hours (todayistheday.com/contact).

Pricing data is also limited. The only verified plan detail available is a 1-Month Plan at $21.99 (₱22)*. The conversion shown in the research data is obviously unusually low for Philippine peso, so treat that peso figure as a rough placeholder from the source data rather than a realistic market conversion.

How to cancel Todayistheday without getting charged again

Before you tap cancel, do these checks

A lot of users only realize something went wrong after the next charge lands on their card. If you are canceling Todayistheday, start by checking your billing source. Look at your receipt email or bank statement and confirm whether the charge came from Todayistheday directly, Apple, or Google Play.

Take screenshots of your current plan, your account page, and the last charge amount before making any changes. Many Philippine users get frustrated when cancellation is unclear or when a refund is delayed, so proof matters. Save the renewal date in your calendar and keep a copy of your payment reference, especially if you paid through a card linked to GCash, Maya, or a local bank.

• Screenshot your subscription page and renewal date.
• Save your last receipt email and transaction ID.
• Check whether billing is direct, App Store, or Google Play.
• Export or save any goal history or personal notes you still need.

Cancel through the website or your account

The official contact page says you can cancel by logging into your account on the Today Is The Day website, then going to account settings or subscription management and following the cancellation prompts (todayistheday.com/contact). In practice, the click path should look like Log in > Account Settings > Subscription Management > Cancel Subscription.

Once you submit the request, do not stop at the last screen. Wait for a visible confirmation and also look for a confirmation email. If there is no email within a reasonable time, take a screenshot of the final screen. The truth is, Todayistheday's process looks simpler on paper than it does in real life because user reviews mention unclear policies and charges continuing after cancellation.

If the website is not showing the subscription section, use the official help page at todayistheday.com/contact while still logged in. If you subscribed directly on the web, this is usually the fastest route because it targets the merchant account itself.

Cancel by App Store or Google Play if that is where you subscribed

If your subscription was started on an iPhone or iPad through Apple billing, cancel it in the App Store, not just inside the app. The official steps are App Store > profile icon > Subscriptions > Today Is The Day > Cancel Subscription (todayistheday.com/contact). Apple subscriptions usually continue until the current billing period ends, so cancel before the next renewal date.

If you subscribed through Android billing, the path is Google Play Store > menu or profile > Payments and subscriptions > Subscriptions > Today Is The Day > Cancel Subscription (todayistheday.com/contact). This matters because canceling on the website may not stop store billing if Google Play is the merchant of record.

This is one of the most common mistakes people make. They email support, uninstall the app, or delete their account, but the App Store or Google Play subscription stays active. Uninstalling does not cancel billing.

Email, phone, and written contact options

If the in-account route fails, contact support directly at [email protected] and include your full name, account email, subscription channel, last charge date, and screenshot of the active plan. You can also try the published phone number, +44 300 123 1044, but no support hours are listed on the official page, so expect limited reliability (todayistheday.com/contact).

If you prefer written proof, a posted cancellation notice is one option, but no public cancellation mailing address is listed. If you ever need timestamped proof for a formal notice, some consumers use digital registered delivery tools such as Postclic because they generate proof of sending, receipt, and opening. For Todayistheday, though, email plus screenshots is the more realistic path because no postal cancellation address is published.

What changes after your cancellation request goes through

Your access and billing timeline

Todayistheday states that refunds are typically processed within 14 days from the cancellation date, which strongly suggests that cancellation takes effect in relation to the active billing cycle rather than cutting access off instantly (todayistheday.com/contact). If you cancel mid-cycle, you may keep access until the end of the paid period, but you should not assume that without a confirmation email.

The safest assumption is this: your account remains usable until your current billing period ends, and future billing should stop only after a successful cancellation confirmation. Put a reminder two to three days before the next billing date so you can verify that no new charge appears.

If you do nothing, renewal may continue

The published terms do not clearly spell out an auto-renewal clause, but a recurring monthly plan and App Store or Google Play billing normally renew unless canceled. That means silence is risky. If your receipt shows an ongoing plan, treat it as active until you have proof that it ended.

This gray area is exactly why users feel annoyed. An unclear renewal setup is one of the main reasons people in the Philippines report surprise charges on digital subscriptions. For Todayistheday, you should act as if the plan will renew automatically until a confirmation proves otherwise.

Your data after cancellation

The terms do not explain how user data is handled after cancellation. There is no clear public statement on whether your notes, goals, or account history are deleted, retained, or available for export after the plan ends (todayistheday.com/contact).

Because of that gap, export or copy anything important before canceling. Save screenshots, copy text entries, and keep any personal progress records offline. If your data matters to you, ask support in writing how long it stays available after the account is closed.

Refunds, billing disputes, and the fine print users usually miss

What the refund policy actually says

Todayistheday says refunds are typically processed within 14 days from the cancellation date, but the exact policy may depend on your subscription terms and the platform used for purchase (todayistheday.com/contact). That is not a blanket promise of a full refund. It is more of a framework with room for platform-specific rules.

The company also says you may be entitled to a refund for the unused portion of your billing period if you cancel before the end of the cycle. That wording is helpful, but it is not a guaranteed pro-rated refund for every user. Based on the negative reviews, refund outcomes appear inconsistent.

Your rights in the Philippines for online subscriptions

In the Philippines, there is no universal statutory cooling-off period for online subscriptions. Consumer protection mainly comes from the Consumer Act of the Philippines, Republic Act No. 7394, and DTI complaint handling. For door-to-door or direct sales, a 7 working day cooling-off period may apply, but online subscription rights depend heavily on the merchant's policy.

That means if you subscribed to Todayistheday online, your cancellation and refund rights will mostly depend on the company's own terms and the platform rules from Apple or Google. If billing was misleading or a charge continued after you canceled, DTI can still be relevant because unfair or unclear practices may fall under consumer protection concerns.

How to request a refund step by step

Send your refund request through the same billing channel that charged you. If the charge came directly from Todayistheday, email [email protected] with your account email, transaction date, amount charged, and proof of cancellation. Mention whether the issue is an unused period refund or a billing error.

If the charge came through Apple, submit the cancellation in Apple first and then use Apple's billing support tools for the refund request. If it came through Google Play, do the same in Google Play. For direct merchant disputes, attach screenshots of the cancellation screen and your bank or card statement. The more specific your evidence, the better your chance of getting action within the stated 14-day refund window.

Chargeback in the Philippines if the charge continues

If you were charged after canceling, or if the transaction was unauthorized, ask your bank, card issuer, GCash, or Maya for a chargeback or dispute. Under BSP-related card dispute practices in the Philippines, cardholders typically have up to 60 days from the statement date to dispute a transaction. Keep your cancellation confirmation, screenshots, and support emails.

If the merchant does not respond, you can also file a complaint with the DTI for consumer issues under RA 7394. For billing disputes tied to cards or e-wallets, BSP oversight can also matter. In plain terms, use chargeback as your last resort after you have tried merchant support and saved all proof.

Todayistheday plans and pricing: what is publicly known

Published plan information

Prices are approximate, converted from USD at the rate 1 USD ≈ 1.0 PHP, and you should check the official website for the exact local price in the Philippines.

Which plan costs more and what value you get

Only one verified recurring plan is publicly available in the research data, so there is no annual-versus-monthly savings comparison to make. The known plan is the 1-Month Plan at $21.99 (₱22)*, billed monthly.

The bigger issue is not plan variety but pricing transparency. Public pricing is sparse, and that makes it harder to compare value before subscribing. If you are paying monthly, save the sign-up screen or receipt because there is no broad public pricing page that clearly lays out every option.

Billing notes and hidden cost risk

No cancellation fee and no early termination fee were found in the available terms data. That is good news. At the same time, the terms do not clearly explain auto-renewal, minimum commitment, or free-trial conversion rules, which is where billing confusion often starts.

In practical terms, the risk is not a cancellation penalty but an unexpected renewal. If you signed up during a trial or promo flow, check your original confirmation email for the exact renewal trigger and amount.

Todayistheday terms and subscription conditions that affect cancellation

Auto-renewal, commitment, and free trial details

The available terms data do not explicitly mention an auto-renewal clause, a minimum commitment period, or detailed free trial terms on the public contact page (todayistheday.com/contact). That does not mean renewal does not exist. It means the public wording is incomplete.

For users, the consequence is straightforward. If you start a trial or a paid monthly plan, assume it can roll into the next billing period unless you cancel before renewal. Save the sign-up page and receipt because those may contain the details the public contact page leaves out.

Data retention, applicable law, and disputes

The terms data also do not specify how user data is handled after cancellation, which country's law applies, or how disputes are formally resolved. If you need a written answer on data deletion, ask support by email before closing the account.

This missing information is not ideal for a paid digital service. If a dispute comes up, your best evidence will be your payment receipt, cancellation confirmation, and email trail with support. Those documents matter more than assumptions when you are dealing with an unclear policy.

Your rights in the Philippines when Todayistheday cancellation gets messy

The laws that matter for this kind of subscription

For Philippine users, the main consumer law is the Consumer Act of the Philippines, Republic Act No. 7394. For Todayistheday, that matters when the cancellation process is unclear, when billing continues after cancellation, or when material terms were not properly disclosed before payment.

There is no broad universal cooling-off rule for all online subscriptions in the Philippines. That means Todayistheday's own policy and the platform's billing rules carry a lot of weight. If those rules are unclear or misleading, DTI becomes the agency most consumers will deal with.

Cooling-off and withdrawal in plain language

A 7 working day cooling-off period is more clearly associated with door-to-door or direct sales. For online subscriptions like Todayistheday, there is no guaranteed statutory cancellation window that automatically applies to every purchase. Some businesses use a 7 to 14 day practice window, but that is merchant policy, not a universal rule.

So if you want out of Todayistheday, do not wait and hope a cooling-off period will save you. Cancel through the correct billing channel right away and request a refund immediately if there was a billing problem.

How to complain to DTI or escalate a payment dispute

If Todayistheday keeps charging you after cancellation, start with a written complaint to support and attach proof. If that goes nowhere, escalate to the DTI and include your timeline, screenshots, receipts, and the amount charged. Mention RA 7394 and state clearly that the issue involves a recurring online subscription and unclear cancellation handling.

For card or e-wallet disputes, also contact your bank, GCash, Maya, or card issuer within 60 days from the statement date if the charge was unauthorized or continued after a valid cancellation. DTI handles the consumer side, while your financial provider handles the payment reversal process.

Useful authority contacts

DTI is the primary consumer authority relevant here. BSP is relevant for card and e-wallet disputes. Use DTI for unfair or unclear subscription handling, and use your payment provider for chargeback timelines and transaction reversal.

• Department of Trade and Industry (DTI)
• Consumer Act reference: Republic Act No. 7394
• Payment dispute path: bank, card issuer, GCash, Maya, or BSP-related complaint channels

What users say about the cancellation experience

Overall verdict based on available reviews

Based on the review sample provided, cancellation looks difficult, not easy. The sentiment trend is stark: 0 positive and 4 negative reviews out of 4 unique reviews. The recurring complaints match the local issues already flagged in the research: hard-to-reach support and unclear cancellation rules.

To be fair, a small review sample does not prove every user will have the same outcome. The positive side is that Todayistheday does at least publish three official cancellation routes: web account, App Store, and Google Play. The negative side is that several users say those routes were unclear or did not stop billing in practice.

Recurring themes

Sources summary

Individual user reports

• "I have repeatedly been charged for this app, and there is apparently no refund or cancellation process. I have been emailing the customer support, but I have received no reply." (TrustPilot)
• "I was promised that I could get a refund, but in reality this is not true." (TrustPilot)
• "I have a subscription plan with them, and I was charged additional amounts without clear authentication." (TrustPilot)
• "Even after confirmed cancellation, money was still deducted from my card." (TrustPilot)

Documents to prepare before and after cancellation

What to save before canceling

Before you cancel, collect the records you are most likely to need later. This includes your account email, the last receipt, the subscription screen showing the active plan, and the renewal date. If your billing is through Apple or Google, screenshot that store subscription page too.

• Screenshot of active plan page
• Screenshot of renewal date
• Receipt email or invoice
• Transaction ID from card, GCash, or Maya

What to attach in a refund request

A refund request is easier to process when it reads like a complete case file. Include the transaction date, exact amount, payment method, and the reason for the request, such as duplicate billing, unauthorized renewal, or cancellation before the next cycle.

• Account email address
• Date and amount charged
• Proof of cancellation attempt
• Bank or wallet statement screenshot

What to keep after canceling

Do not delete your proof once the app disappears from your life. Save the cancellation email, the final confirmation screen, and at least one bank statement covering the next billing cycle. If another charge appears, you will need those records for DTI or a chargeback request.

A simple folder on your phone labeled with the month and service name is enough. It saves time later.

Common cancellation mistakes that cause extra charges

Using the wrong cancellation channel

A classic mistake is canceling on the website when the actual subscription was created in the App Store or Google Play. If Apple or Google is billing you, the store subscription must be canceled in the store interface. Deleting the app does nothing to recurring billing.

Real-world example: a user emails support for days, but the charge still renews because the live subscription is sitting in Apple Subscriptions. Always follow the money trail shown on your receipt.

Assuming support email alone ends billing

Another mistake is sending one email and assuming the plan is gone. User reviews suggest support response can be slow or absent, so email by itself is not enough unless you also receive a confirmation.

The fix is simple. Cancel inside the correct billing channel, then send email only as backup. Save screenshots of both steps.

Expecting an automatic full refund

Todayistheday says refunds are typically processed within 14 days, but it does not guarantee that every cancellation gets a full refund. Some users report that refund promises did not match what happened afterward.

If you canceled halfway through a billing cycle, ask specifically whether the request is for an unused-period refund or for a billing error. Those are different cases and are often handled differently.

Not checking the next statement

Many people cancel and move on without watching the next card statement. That is risky, especially when review complaints include continued charges after cancellation. Monitor at least one full billing cycle after the end date.

If a charge appears, dispute it fast. In the Philippines, the practical dispute window for cardholders is often up to 60 days from the statement date.

Failing to save proof

If you do not keep screenshots, the conversation becomes your word against the merchant's system. Proof is your leverage. A screenshot of the final cancellation screen, a timestamped email, and your bank statement can be enough to support a chargeback.

This sounds basic, but it is the step that saves the most hassle later.

Quick comparison of cancellation methods and proof strength

Method comparison table

Key takeaway

Each method works best when it matches the original billing channel. Web cancellation makes sense for direct subscriptions. App Store and Google Play are stronger when the charge is tied to Apple or Google receipts because those systems create a clear cancellation record inside the platform.

If you are unsure, start by checking the receipt source rather than guessing. That one step prevents most billing mistakes.

What to do after cancellation so the issue stays closed

Immediate follow-up steps

Right after canceling, look for a confirmation email and save it. Take one more screenshot showing the subscription as canceled or expiring. Then set a calendar reminder for the day before and the day after the next expected billing date.

That reminder matters because some users only notice a bad renewal weeks later, when the dispute window is already shrinking.

Monitor your bank, card, GCash, or Maya activity

Watch your payment method for at least one full cycle after cancellation. If you see a new charge from Todayistheday, your first move is to contact the billing channel and your payment provider. In the Philippines, banks and card issuers often work with a dispute window of up to 60 days from the statement date.

If the charge was unauthorized or continued after cancellation, ask for a chargeback and attach your screenshots. DTI can handle the consumer complaint side under RA 7394, while your bank or wallet handles the payment reversal side.

Alternatives if you are moving on

If you want a planning or self-organization alternative after canceling, a few options in the research data are worth a look. Ana Tomy offers customizable planners at about ₱2,000. Limelight has more affordable planner options at about ₱365. Simmer Supply sells the "No Pressure" planner at about ₱1,800.

These are not direct digital clones of Todayistheday, but they can replace the habit-building or planning function if your goal is simply to stay organized without another recurring app charge.

Useful links

• Todayistheday official contact page
• Todayistheday support page
• Department of Trade and Industry

Where to send a cancellation request if you want a physical address

No public cancellation address is listed

No physical or mailing address for cancellation is publicly available on the official Todayistheday contact pages reviewed for this guide. That means the realistic cancellation routes are the website account flow, App Store, Google Play, email, and possibly phone support.

If you prefer formal written proof, you can still send an email cancellation notice with attachments and ask for acknowledgment. Since no public postal address is available, online proof is currently the strongest practical record for Philippine users.

The safest contact details to use

Use the official support contacts published by Todayistheday:

• Email: [email protected]
• Phone: +44 300 123 1044
• Help page: todayistheday.com/contact

If you contact support, include your account email, the amount charged, the transaction date, and a screenshot of the cancellation attempt. That gives you the best shot at stopping the issue quickly.