Cancellation Bullymake: Easy Method

What is Bullymake

A dog box subscription with auto-renewal

Bullymake is a subscription box for heavy-chewing dogs. The core offer is simple: durable toys plus treats delivered on a recurring plan through Bullymake. The company’s support pages point customers to online account controls, email support, live chat, and a US phone line at 1-844-285-5964 (bullymake.com).

If you are in the Philippines, the key thing to understand is the billing model. Bullymake renews automatically unless you cancel before the renewal date, and the terms say the purchase becomes final right away and stays final for the full term you chose (bullymake.com). That matters because many users get frustrated when they expect a simple stop-anytime setup but actually signed up for a fixed 3, 6, or 12 month commitment.

What you are really paying for

The standard box includes 2 to 3 durable dog toys and 3 full bags of grain-free, USA-made treats. There is also a Toys Only Box with 4 to 5 durable dog toys. Pricing is published in US dollars, but using the provided conversion rate of 1 USD about ₱56.5, the regular 1 month plan works out to $45.00 (₱2,542), while the 12 month plan is $29.00 (₱1,638) per month.

The truth is, Bullymake’s value depends on your dog and your plan length. If your dog likes very hard chew toys, the longer plans lower the monthly cost. If your dog is picky with treats or you just wanted to try one box, the commitment rules can feel stricter than expected because early cancellation fees apply on multi-month plans (bullymake.com).

How Bullymake works in the Philippines

Bullymake does not show PHP-native billing on the source data, and no local Philippine support channel, GCash option, or Maya option is listed in the verified materials. Prices are effectively USD-based, so your bank or card issuer may apply foreign transaction handling on top of the listed amount. That is one practical reason some Philippine users watch their statements closely after renewal.

Support is available through email at [email protected], live chat through the Help button on the website, and the FAQ page at Bullymake FAQ. Localized Filipino language support is not mentioned in the verified pages, so expect to handle cancellation in English.

How to cancel Bullymake without extra charges

Checks to do before you click cancel

Many Bullymake users get annoyed for the same reasons: unclear cancellation timing, continued charges after they thought they had canceled, and refund requests that go nowhere. The safest move is to prepare before touching the subscription settings. Take a screenshot of your current plan, note whether you are on a 1, 3, 6, or 12 month term, and check how many shipments you have already received.

This matters because Bullymake’s terms say multi-month plans come with a commitment period. If you bought a 6 month plan, for example, you are only eligible to cancel any time after the 6th shipment has been completed, and canceling earlier can trigger a one-time early cancellation fee based on your initial plan rate (bullymake.com). Also save a screenshot of the billing page showing the renewal status before and after cancellation.

Cancel through your Bullymake account

The fastest official route is through the website account page. The verified click path is: log in to your account on the Bullymake website, open the Subscription tab, scroll to the bottom of the page, then click Disable auto-renewal (bullymake.com). If you only remember one thing from this guide, make it this: look for Disable auto-renewal, because that is the wording Bullymake uses in its own instructions.

After you click it, take another screenshot showing the updated status. Because support complaints often involve confusion about whether the action actually saved, do not rely on memory alone. Open your account again after a few minutes and confirm that auto-renewal is no longer active. If the site is slow or the button does not respond, try a desktop browser instead of mobile and keep the timestamp visible in your screenshot.

Cancel by email, phone, chat, or registered letter

If the website method fails or you want written proof, send an email to [email protected] and clearly request cancellation of your subscription. Include your full name, the email tied to the account, your plan type, the date, and a simple line such as: “Please cancel my Bullymake subscription and confirm that auto-renewal is disabled.” Bullymake lists this email on its contact page, along with phone support at 1-844-285-5964 and live chat on the website through the Help button (bullymake.com).

Support hours are listed as Monday to Friday 4:00 a.m. to 12:00 a.m. CST, Saturday 8:00 a.m. to 12:00 a.m. CST, and Sunday 4:00 p.m. to 8:00 p.m. CST (bullymake.com). If you prefer paper proof, you can also mail a cancellation request to the corporate address. Some people now use services like Postclic instead of traditional registered mail because the sending, receipt, and opening proof are timestamped digitally. Use postal mail as a backup option, not because it is faster, but because it gives you another evidence trail if support goes quiet.

• Web account path: Log in > Subscription > scroll down > Disable auto-renewal
• Email: [email protected]
• Phone: 1-844-285-5964
• Chat: Help button on the Bullymake website
• Help page: FAQ and help

After you cancel, here is what changes

Your boxes and renewal status

If you disable auto-renewal correctly, the main effect is that Bullymake should stop renewing the subscription at the next renewal point. The terms say subscriptions renew automatically unless canceled during the term before the renewal date (bullymake.com). In plain language, if you miss that date, the next renewal can still go through.

For multi-month plans, canceling does not mean Bullymake will erase the remaining commitment immediately. The terms tie cancellation eligibility to the plan length you selected. A 3 month plan is tied to 3 shipments, a 6 month plan to 6 shipments, and a 12 month plan to 12 shipments. That is why some users think they canceled “today” but still see more shipments tied to the active term.

Your data and account records

Bullymake’s terms do not provide verified information about data retention after cancellation (bullymake.com). So if you want a clean paper trail, save your invoices, shipment emails, and screenshots before canceling. Do not assume your old billing screen or order history will stay easy to access forever.

A practical habit is to keep one folder with your account screenshots, cancellation message, any response from customer care, and the card or wallet statement showing the final successful charge date. If a new charge appears later, those files become your best evidence for a bank dispute or DTI complaint.

Bullymake refund policy and what Filipino users can realistically expect

The official refund rule is strict

This is the part many customers dislike most. Bullymake’s subscription terms say there is no refund after cancellation once the order is processed and ready for shipment after renewal has taken place (bullymake.com). That means pro-rated refunds for an unused period are not promised, and billing error refunds are not separately spelled out in the verified policy data.

So if you cancel after a renewal has already processed, your chances of getting money back are low. Based on the verified policy, Bullymake does not present a friendly refund window for subscriptions. If your goal is to avoid the next charge, cancel before the renewal date and keep proof that you did it on time.

Your rights in the Philippines and how they fit this case

In the Philippines, subscription complaints are generally handled under the Consumer Act of the Philippines, Republic Act No. 7394, through the Department of Trade and Industry. There is no universal statutory cooling-off period for all online purchases, and Bullymake’s own terms do not specify a cooling-off period or withdrawal right (bullymake.com). For door-to-door or direct sales, a 7 working day cooling-off concept is recognized locally, but that does not clearly map onto a standard cross-border online pet box subscription.

Here’s the practical takeaway for Philippine users: do not count on a legal automatic refund just because you changed your mind after an online renewal. If you were charged after canceling, or charged without proper authorization, that is a stronger case than simple buyer’s remorse. In those situations, gather screenshots and escalate quickly.

How to request a refund anyway

Even with a strict policy, you can still ask. Send an email to [email protected] with your account email, order date, charge amount, and the reason for the refund request. If the issue is a post-cancellation charge, attach the screenshot showing auto-renewal disabled and the statement line showing the charge.

If support refuses or does not respond, Philippine users can dispute unauthorized or continued charges through their bank, credit card issuer, or e-wallet provider such as GCash or Maya. BSP rules generally give cardholders up to 60 days from the statement date to dispute a transaction. If the problem is the seller’s conduct, you can also file a complaint with DTI under RA 7394. Save every screenshot because that proof matters more than a long explanation.

Terms and subscription conditions that can cost you money

Auto-renewal and fixed commitments

Bullymake’s terms are unusually clear on one point: “Subscriptions renew automatically unless cancelled during the term of the subscription before the renewal date” (bullymake.com). That sentence is the whole game. If you do nothing, the plan renews.

The second clause matters just as much: your purchase is final immediately upon purchase and remains final throughout the entire subscription term (bullymake.com). For 3, 6, and 12 month plans, Bullymake says you are committing to that full length. That is why early cancellation on a multi-month plan can lead to a one-time early cancellation fee.

What the terms do not offer

The verified terms do not mention a free trial conversion rule because no free trial terms are specified. They also do not give verified details on data retention after cancellation. If you signed up expecting a trial-like experience from a promo or ad, the official terms still treat the subscription purchase as final right away (bullymake.com).

The terms also say United States law governs the contract and disputes are handled under United States law (bullymake.com). For a user in the Philippines, that does not erase local consumer complaint channels for payment and consumer issues, but it does mean the service contract itself is written from a US business standpoint, not a Philippine-friendly one.

Bullymake plans and pricing in Philippine pesos

Current subscription plans

Prices are approximate, converted from USD at the rate 1 USD about 56.5 PHP. Check the official website for exact local prices and any card or foreign transaction charges.

Which plan is cheapest and which is risky

The cheapest monthly rate in the verified data is the 12 month subscription at $29.00 (₱1,638) per month. The most expensive standard plan is the 1 month subscription at $45.00 (₱2,542), while the Toys Only Box is higher at $50.00 (₱2,825). Compared with the 1 month standard plan, the 12 month plan cuts the monthly price by about 35.6%.

The catch is commitment. The lower monthly cost comes with stricter lock-in, and early cancellation fees apply before the initial term ends (bullymake.com). For many users in the Philippines, the safer test is the 1 month option even though it costs more, because it reduces the risk of getting stuck in a plan that your dog does not enjoy.

Your rights in the Philippines when a subscription will not stop charging

The laws and agencies that matter

For Philippine users, the main consumer law is the Consumer Act of the Philippines, Republic Act No. 7394. Complaints involving online subscription conduct can be raised with the Department of Trade and Industry. If the issue is an unauthorized or continued card charge, BSP rules and your bank’s dispute process become important because banks and e-wallets handle chargebacks and transaction disputes.

Applied to Bullymake, this means two tracks can run at the same time. One track is merchant-facing: ask Bullymake to confirm cancellation and reverse an improper charge. The other is payment-facing: ask your bank, card issuer, GCash, or Maya to dispute the charge if the seller still bills you after valid cancellation proof.

Cooling-off, withdrawal, and how to file a complaint

There is no universal online cooling-off period in Philippine law that clearly guarantees a no-questions-asked cancellation for a cross-border pet subscription like Bullymake. Bullymake’s own terms also do not specify a cooling-off period or withdrawal right (bullymake.com). So your strongest complaint usually is not “I changed my mind,” but “I canceled on time and was still charged” or “the transaction was unauthorized.”

If that happens, gather your evidence in one file: screenshots of the Subscription page, the email or chat transcript, the renewal date, and the amount charged. Submit your complaint to DTI with a short timeline and attach the evidence. If the charge is on a bank card or e-wallet, start a dispute within 60 days from the statement date where possible. That deadline is where many users lose leverage.

What customers say about cancellation

Overall verdict: cancellation looks difficult, not smooth

Based on the review set provided, the sentiment is 0 positive and 4 negative out of 4 unique reviews. That is a very weak signal for cancellation satisfaction. The recurring issues match the local pain points in the Philippines too: difficulty canceling and unresponsive support.

Review sources and direct quotes

• "Cheap toys. Scam. Fees to cancel. Makes cancellation impossible." (TrustPilot)
• "The nylon toys were too tough and caused bleeding. Also and the biggest point of contention is the fact that it took 3 attempts to cancel my subscription due to the bleeding issue and they kept charging me." (TrustPilot)
• "What a rip off woofpack is, the company have reached out trying to make it right but charged me $10 extra [about ₱565] when confronted there was no mention of reimbursement..." (TrustPilot)
• "Toys are super low quality. Won't let you cancel subscriptions. Feel like it was a bait and switch." (TrustPilot)

There are no positive cancellation reviews in the provided set, so it would be misleading to pretend the process has a good reputation. To stay balanced, the product still has a clear niche for owners of heavy chewers who want tough toys delivered regularly. The problem is not the idea of the service. The problem is the cancellation experience described by reviewers.

Documents to prepare before and after cancellation

What to save before you cancel

Before canceling, save a screenshot of the Subscription tab, your current plan name, the renewal timing, and how many shipments you have already received. On Bullymake, that shipment count matters because a 3, 6, or 12 month plan is tied to a full commitment term (bullymake.com).

• Screenshot of Subscription page
• Screenshot of plan length
• Renewal date and last charge date
• Email address linked to account
• Any promo or order confirmation

What to keep for refunds or disputes

If you ask for a refund or need a chargeback, save the transaction date, amount, statement screenshot, and the exact cancellation request you sent to [email protected]. If you used chat, export or screenshot the entire conversation with visible timestamps.

After cancellation, save the confirmation email or the updated account page showing auto-renewal disabled. Then monitor your statement for at least one more billing cycle. One screenshot taken on the day of cancellation can save you hours later.

Common mistakes that lead to extra charges

Missing the commitment rule

A common mistake is treating a 6 or 12 month Bullymake plan like a no-strings monthly box. The terms say multi-month plans come with a commitment to that full plan length, and early cancellation can trigger a one-time fee (bullymake.com). If you signed up for the cheaper monthly rate, double-check whether you are actually in a long-term commitment.

A realistic example is a user who sees $29.00 (₱1,638) per month and assumes it is cancel-anytime. The lower monthly price looks attractive, but it is attached to a 12 month commitment. That difference is where surprises happen.

Stopping at the email without checking the account

Another mistake is sending one email and assuming the cancellation is done. Because Bullymake provides a direct account button labeled Disable auto-renewal, use the website too when possible. Email alone may leave you waiting for confirmation.

A better approach is to use two proofs on the same day: disable auto-renewal in the account, then send a confirmation email summarizing what you did. That gives you an account screenshot plus a written paper trail.

Expecting a refund after renewal processed

Many users assume a canceled subscription will automatically produce a refund for unused time. Bullymake’s terms say no refund is available after renewal once the order is processed and ready for shipment (bullymake.com). If you cancel late, support can simply point to that clause.

The practical fix is timing. Cancel before renewal, not after the payment posts. If you are close to the date, take screenshots and contact support the same day through chat or phone as well.

Not checking statements after cancellation

Several reviews mention continued charges after cancellation attempts. That is why you should monitor your card, GCash, or Maya account after the cancellation date. A lot of people stop after getting a confirmation and only discover the problem weeks later.

Set a calendar reminder for the next expected renewal date and again 7 days after. If a charge appears, dispute it quickly. In the Philippines, the 60 day dispute window from the statement date is a practical deadline that matters.

Side by side cancellation methods

Comparison table

Key takeaway for choosing a method

If speed matters, the account method is the cleanest because Bullymake itself documents the click path on its site (bullymake.com). If proof matters, combine the account action with email. If you are already in a dispute, registered mail adds a stronger evidence trail but takes longer.

There is no need to overcomplicate this with unsupported app-store routes because the verified sources do not show Bullymake as an App Store or Google Play subscription. For this service, think website first, email second, and postal mail as backup.

What to do after cancellation is submitted

Verify, monitor, and dispute fast if needed

Right after canceling, check for three things on the same day: the account status, a confirmation email, and your latest statement. Save all three. Then add a reminder on your phone for the next expected billing date.

If a new charge appears after valid cancellation, contact your bank, credit card issuer, GCash, or Maya and request a dispute or chargeback. In the Philippines, users typically have up to 60 days from the statement date to dispute a transaction under BSP-related practice. DTI handles consumer complaints under RA 7394, so keep your screenshots ready if the merchant does not cooperate.

Alternatives and useful links

If you are leaving because the price or cancellation setup feels too rigid, there are other dog box services worth comparing. BarkBox starts at about $23 per box, PupJoy at $39.99 per box, and Pet Treater at $24.99 per box. Converted roughly, that is about $23 (₱1,300), $39.99 (₱2,260), and $24.99 (₱1,412), though your final card charge can differ.

• Bullymake official website
• Bullymake FAQ
• Bullymake contact page
• Bullymake subscription terms
• Department of Trade and Industry

Physical cancellation address and when to use it

Mailing address for written cancellation

If you want to send a written cancellation request by post, use this address:

• 990 Security Row, Suite 106, Richardson, Texas 75081, United States

Use your full name, account email, plan type, and a direct request to cancel auto-renewal. Add the date and keep a copy of the letter plus the mailing receipt.

When postal cancellation makes sense

Postal cancellation is not the fastest route for Bullymake, since the website account method is already available. It makes more sense when you have trouble getting a support response, when you want stronger proof for a complaint, or when you are building a dispute file for your bank or DTI.

For most users in the Philippines, the practical order is simple: cancel in the account, send an email the same day, then use mail only if the first two methods fail or the billing problem continues. That approach gives you speed plus documentation, which is exactly what you need with a subscription that renews automatically.