What is Myresume
Myresume as a resume builder subscription
Myresume is a subscription-based resume and cover letter builder aimed at people who need a polished CV fast. The service is offered through myresume.com, and its current iPhone app listing in the Philippines appears as "MyResume: Intelligent CV Maker" on the App Store (apps.apple.com).
The truth is, many users sign up while rushing to finish one resume, then realize later that the service runs on recurring billing. The plans currently visible for the Philippines start at ₱165.00 for one week and go up to ₱819.00 for one year, which makes the billing model the key thing to understand before you try to cancel.
What people are actually paying for
The paid plans unlock premium resume tools, not just file storage. Based on the published plan details, you are paying for access to all premium features for a set period, whether that is one week, one month, three months, or one year.
In plain terms, this usually means premium templates, editing tools, and resume generation features that go beyond a basic free builder. If you only needed one final PDF for a job application, a recurring plan can feel expensive very quickly, especially if you forget the renewal date.
How the service works in the Philippines
For Philippine users, the strongest clue is local pricing already shown in pesos on the App Store: ₱165.00, ₱270.00, ₱540.00, and ₱819.00 (apps.apple.com). That is helpful because you do not need to estimate exchange rates or guess what your card statement will show.
Support is handled through email and phone rather than live chat. The published contact page lists [email protected] and (855) 213-0348, with support hours from Monday to Friday, 8am to 12am EST (myperfectresume.com). For users in the Philippines, that time difference matters because it can push calls late into the evening or early morning.
How to cancel Myresume without getting billed again
Checks to do before you press cancel
A lot of frustration starts here. Philippine users often complain about unclear cancellation steps, continued billing, or delayed replies, and the local issue list specifically mentions difficulty canceling, unexpected charges after cancellation requests, and weak support on billing matters.
Before doing anything, save your resume files, note your next billing date, and take a screenshot of your current plan. If your plan is the one-week option at ₱165.00, timing matters even more because that renewal can arrive quickly. Also save the email address tied to the account, because support will usually ask for it.
- Download your resume and cover letter files
- Screenshot the account page and active plan
- Check whether billing came from the website, App Store, or Google Play
- Save your payment receipt or statement line
Cancel through the website account
If you subscribed directly on the website, start there. Open your account on Myresume, go to the account or subscription area, and look for a billing section with options such as Account, Subscription, Membership, or Manage Plan. The usual path on services like this is Account > Subscription > Cancel, even if the exact labels differ slightly.
If the site pushes you through a downgrade page or a discount page, keep going until you see a clear cancellation confirmation. Do not stop at a page that only says your subscription is still active until the next bill date. You want a final confirmation screen or email showing that auto-renewal has been turned off.
If you cannot find the cancellation button in the dashboard, use the support page at MyPerfectResume Contact Us. Myresume support details in the research point to that page, which suggests billing support may be handled through the same customer service system.
Cancel by email or phone when the account page is unclear
If the web route is messy, contact support directly. The published email is [email protected] and the phone number is (855) 213-0348, available Monday to Friday, 8am-12am EST (myperfectresume.com). Because EST is behind Philippine time, you should plan your call carefully if you want a live response.
Your email should include your full name, account email, last charge amount, plan name, and a simple sentence saying you want auto-renewal canceled immediately. Ask for written confirmation. If you call, write down the date, time, name of the agent, and any case number they give you.
- Use the subject line: Cancel subscription and stop auto-renewal
- Attach a screenshot of the active plan if possible
- Request a confirmation email before the next billing date
- Check spam and promotions folders for the reply
Cancel through App Store or Google Play if you subscribed in the app
If your payment came through Apple, you must cancel in the App Store subscription settings, not only inside the Myresume app. On iPhone, go to Settings > your Apple ID > Subscriptions > MyResume: Intelligent CV Maker > Cancel Subscription. If you only delete the app, billing usually continues.
If your payment came through Google Play on Android, open Google Play > profile icon > Payments and subscriptions > Subscriptions > Myresume > Cancel subscription. This matters because users often choose the wrong channel, then assume the subscription is gone when it is still active on the store account.
Postal cancellation as a backup option
If you want a paper trail beyond email, you can send a registered letter to the listed cancellation address. This is slower, but it gives you extra proof if billing continues. A digital registered delivery service such as Postclic can also create timestamped proof of sending, receipt, and tracking if you prefer a modern option instead of physical mail.
Use postal cancellation as a backup, not as your only move if the next billing date is close. Send the letter, but also email support the same day so there is a faster timestamp on record.
After cancellation: access, renewal, and your files
How long your access usually stays active
In most subscription tools like this, canceling stops the next renewal but does not cut off paid access immediately. That means if you cancel on March 10 and your next billing date is March 18, you would usually keep premium access until March 18.
Myresume does not clearly publish a detailed post-cancellation timeline in the source set, so the safest assumption is access lasts until the end of the already paid period. Take note of the exact date shown in your cancellation confirmation and download all files before that day.
What happens if you do nothing
If you do not cancel, the subscription is expected to renew automatically based on the plan you chose. That could mean another weekly charge of ₱165.00, a monthly charge of ₱270.00, a quarterly charge of ₱540.00, or an annual charge of ₱819.00, using the current App Store pricing shown for the Philippines (apps.apple.com).
This is where many users get caught. A one-week plan can feel like a one-time payment when you only needed one resume, but recurring billing means the next charge can arrive fast unless auto-renewal is switched off before the billing date.
What to do about your data before access ends
No clear data retention policy was found in the source set, so do not assume your files will stay available forever after cancellation. Export your resume in every format the platform allows before your paid period ends.
Also save copies of your finished CV, cover letter, and any custom text blocks in a local folder or cloud drive. If you spent hours editing job-specific versions, losing access over a missed renewal date is an avoidable headache.
Refunds, disputed charges, and what usually works
What is known about Myresume refunds
No cancellation fee was found in the available terms data, and no clear refund clause was supplied in the source set. That means Myresume does not clearly spell out, in the material provided here, whether it gives pro-rated refunds after renewal.
Heads up: that lack of clarity is exactly why users get annoyed. One negative review describes recurring billing after the initial use, which suggests that people who expected a single payment may struggle when asking for money back later.
Refund rights in the Philippines
In the Philippines, subscription complaints are generally covered by the Consumer Act of the Philippines, Republic Act No. 7394, and handled by the Department of Trade and Industry. There is a 7 working day cooling-off period for door-to-door or direct sales, but there is no universal automatic cooling-off rule for all online subscriptions.
For an online service like Myresume, your refund case is usually stronger when the charge was unauthorized, the cancellation was made before renewal, or the service was materially misrepresented. If you canceled on time and still got charged, document everything and escalate quickly.
How to ask for a refund step by step
Start with support because that is the direct route. Email [email protected] and include your account email, charge date, amount, plan, and proof that you canceled before renewal if that applies. Attach screenshots of the cancellation page, confirmation email, and bank or wallet charge.
If the charge came through Apple, request the refund through Apple billing support after canceling in your Apple subscriptions. If it came through Google Play, do the same through your Google Play purchase history and support channel. Ask for the refund in the same channel that processed the charge.
- State the exact amount charged in pesos
- Include the date and last four digits of the card if relevant
- Explain whether the charge was unauthorized or post-cancellation
- Ask for a written response with a case reference
When chargeback becomes the practical option
If support does not respond or refuses a clearly disputed charge, contact your bank, credit card issuer, GCash, or Maya. Under BSP-related dispute practice, cardholders in the Philippines typically have up to 60 days from the statement date to dispute a transaction, so do not wait too long.
You can also file a complaint with the DTI for online subscription issues under RA 7394. In real life, your best evidence is simple: screenshots of the cancellation confirmation, the charge on your statement, and your emails to support.
Myresume pricing in the Philippines
Current plans and published prices
The App Store listing for the Philippines shows four subscription options for Myresume. Prices can change, but the currently published figures are clear enough to compare before you decide whether the subscription is worth keeping (apps.apple.com).
| Plan | Price (PHP) | Billing period | Main features |
| One Week Plan | ₱165.00 | One week | All premium features |
| One Month Plan | ₱270.00 | Monthly | All premium features |
| Three Months Plan | ₱540.00 | Quarterly | All premium features |
| One Year Plan | ₱819.00 | Annually | All premium features |
Which plan costs more over time
The one-year plan at ₱819.00 is the highest single upfront amount, but not the most expensive over a year. Twelve monthly payments at ₱270.00 would total ₱3,240.00, so the annual plan is far cheaper if you truly need long-term access.
The least expensive entry point is the one-week plan at ₱165.00, but weekly billing can add up fast if it renews repeatedly. Four weekly cycles would already reach ₱660.00, which is more than the three-month plan at ₱540.00.
Billing notes that matter before renewal
No hidden cancellation fee was found in the research data. Still, the practical risk is not a fee but forgetting the renewal date and paying for another cycle that you did not mean to keep.
If you only need one resume for a job application, the annual plan is usually overkill. If you are actively job hunting for several months, compare the three-month plan at ₱540.00 against repeated monthly renewals at ₱270.00 each.
Your rights in the Philippines if Myresume keeps charging you
Laws that matter for subscription complaints
For Philippine users, the main law is the Consumer Act of the Philippines, Republic Act No. 7394. For online subscriptions like Myresume, this law is the practical basis for complaints about misleading charges, unclear billing, or failure to honor cancellation requests.
The DTI is the public agency most relevant for consumer complaints involving online services. If your issue is a continued charge after cancellation, this is not just an inconvenience. It can become a consumer complaint supported by screenshots, receipts, and account records.
Cooling-off and cancellation reality for online services
The law gives a 7 working day cooling-off period mainly for door-to-door or direct sales. For online subscriptions, there is no universal automatic cooling-off period that works like a refund button for every purchase.
Here is the practical takeaway for Myresume users in the Philippines: cancel before the next billing date, save proof, and do not rely on a broad automatic online refund right. If the service charged you after you canceled, your case is stronger than if you simply changed your mind after using the premium tools.
How to file a complaint with DTI
Start by gathering your evidence. You need your account email, charge date, exact amount in pesos, screenshots of the active plan, cancellation confirmation if any, and your support emails to Myresume or MyPerfectResume support.
Then go to DTI and use the consumer complaint channels listed there. Explain the timeline clearly: when you subscribed, when you canceled, when you were charged again, and what reply you received from support.
Useful authorities and escalation path
For billing disputes involving cards or e-wallets, your bank, GCash, Maya, or card issuer should be contacted quickly, ideally within 60 days from the statement date. For broader consumer rights issues, use the DTI website as the official government entry point.
If the disputed payment is card-based and the merchant does not resolve it, BSP-related banking complaint channels may become relevant through your issuer. In practice, most successful cases start with quick documentation and a fast dispute request.
What customers say about cancellation and billing
Overall verdict from available reviews
Overall rating snapshot: 1 negative review out of 1 unique review, with no positive cancellation review in the source set. That is a very small sample, but the trend is still worth taking seriously because it matches the local issue pattern: hard cancellation, surprise renewals, and billing complaints.
Based on the available evidence, cancellation does not look impossible, but it can be frustrating if you do not confirm the exact billing channel. The good side is that no specific dark pattern was identified in the research, so the bigger problem seems to be recurring billing confusion rather than a clearly deceptive cancellation maze.
Recurring themes in complaints
| Theme | Frequency | Typical example |
| Continued charges | High | Billed after initial use |
| Cancellation confusion | High | Multiple attempts needed |
| Slow billing help | Medium | No quick resolution |
| Source | Rating | Number of reviews | Main topic |
| TrustPilot | 1/5 | 1 | Charge after cancel |
Individual user feedback
- "Not free service or one time charge! They charge you continually as if you’re using them for more than initial resume" (TrustPilot)
Since only negative review data was provided here, it is fair to say the picture is incomplete. On the positive side, the service does offer clear peso pricing in the Philippine App Store and several plan lengths, which is more transparent than platforms that only bill in foreign currency.
Documents to prepare before and after cancellation
What to save before canceling
This step saves time if support pushes back later. Before canceling, capture the subscription page, the exact plan name, the billing date, and the amount, such as ₱270.00 for the monthly plan or ₱819.00 for the annual plan.
Also download every resume and cover letter version you may need. If your account access ends on the billing date, you do not want to discover later that the editable version stayed inside the platform.
- Screenshot of account dashboard
- Screenshot of active plan
- Billing date and amount
- Downloaded resume files
What to keep for refunds or disputes
If you request a refund, the key records are the payment receipt, card or wallet transaction line, cancellation confirmation, and all support messages. These are the documents banks and e-wallets usually ask for when reviewing continued charges.
After cancellation, save the confirmation email and check your next bank statement. If another Myresume charge appears, you will have a cleaner case because you already preserved the earlier evidence.
Using the wrong cancellation channel
This is the most common mistake. If you subscribed through Apple or Google Play but only canceled on the website, the store subscription can stay active and bill again.
Real-world example: you delete the iPhone app after finishing your CV, but the App Store subscription at ₱165.00 or ₱270.00 keeps renewing because it was never canceled in Apple settings.
Stopping at the discount page
Some users think the process is done when they reach a page offering a lower price or asking why they are leaving. That page is not always the final step.
The fix is simple: keep clicking until you see a firm cancellation confirmation on screen or by email. If you do not have proof, treat the subscription as still active.
Canceling too close to the billing date
If you wait until the last minute, time zone differences can work against you. Support hours are listed in EST, while users in the Philippines are many hours ahead, so a same-day support request may not be processed before renewal.
Try to cancel at least 2 to 3 days before the next billing date when using email or phone. That buffer matters more for the one-week plan, where the cycle is short.
Expecting an automatic refund after cancellation
Cancellation and refund are not the same thing. Turning off auto-renewal usually stops future billing, but it does not automatically reverse a charge that already posted.
If your charge already went through, submit a refund request separately and attach proof. If the request is denied and the charge was unauthorized or post-cancellation, move to a bank or wallet dispute.
Not checking the next statement
Some users cancel, feel relieved, and never verify the next billing cycle. That is risky when local complaints already mention unexpected charges after cancellation requests.
Set a reminder for your next statement date and look specifically for Myresume, Apple, or Google billing lines. Catching the issue early helps because Philippine card disputes often work best within 60 days of the statement date.
Quick comparison of cancellation methods for Myresume
Method comparison table
| Method | Notice period | Fee | Difficulty |
| Web / account | Before next billing | No specified fee | Easy |
| App Store (iOS) | Before next billing | No specified fee | Medium |
| Google Play (Android) | Before next billing | No specified fee | Medium |
| Registered mail | 5-10 business days | No specified fee | Higher, strong proof |
How to choose the most practical route
If you know where you subscribed, use that same channel because it is usually the cleanest path. Website subscriptions are usually fastest through the account page, while Apple and Google purchases should be canceled in the store settings.
Registered mail is useful if you want stronger documentation, but it is slower. For most users in the Philippines, the best balance is direct cancellation in the original billing channel plus an email request asking for written confirmation.
What to do right after you cancel
Immediate checks in the first 24 hours
Right after canceling, look for a confirmation email and take a screenshot of the final success page. Then add a calendar reminder one day before the next billing date and another on your next statement date.
If no confirmation arrives within 24 hours, contact support again at [email protected] and mention the exact date and time you completed the cancellation steps. Quick follow-up is often what prevents a billing dispute later.
Monitor your bank, GCash, Maya, or card statement
Watch your payment channel for at least one full billing cycle. If a charge appears after cancellation, contact the merchant first, then escalate to your bank, GCash, Maya, or card issuer with your screenshots and confirmation email.
In the Philippines, disputed card charges are commonly raised within 60 days from the statement date. If the issue is still not resolved, the DTI can handle the consumer side under RA 7394.
Alternatives if you still need a resume builder
If you are canceling because of billing stress rather than the resume task itself, there are other options. Resumly is aimed at the Philippine job market, JobStreet Resume Builder is free, and Resume.io offers a free basic version with premium plans starting at $2.95 (about ₱165).
JobStreet Resume Builder is the easiest low-risk option if you want to avoid another subscription problem. If you need more design flexibility, Resume.io may be worth comparing, but check its renewal terms carefully before paying.
Useful links
Myresume cancellation address and address warning
Physical mailing address on file
If you want to send a registered cancellation letter, use the physical cancellation address listed in the research data:
- 1105 Green Grove Rd, Neptune, NJ 07753, US
Send your full name, account email, charge details, and a clear request to cancel auto-renewal immediately. Keep the mailing receipt and a copy of the letter.
Important context before you mail anything
There is one unusual detail here: the research notes say Addr Properties LLC is a real estate agency located at this address. That does not automatically make the address unusable, but it is a reason to be cautious and not rely on postal mail alone.
For that reason, pair any mailed request with an email to [email protected] and save proof from both channels. If you are close to renewal, online cancellation and support contact are much faster than waiting for mail delivery from the Philippines to the US.