Cancellation Bloom: Easy Method

What is Bloom

Overview

Bloom is a subscription-based app that offers personalized mental health and wellness tools such as guided meditations, mood tracking and CBT-style resources.

How it’s delivered

Bloom subscriptions are offered both through in-app purchases (App Store) and direct purchases via the app/website (Stripe). Your cancellation and refund route depends on how you subscribed.

How to cancel Bloom

Cancel if you subscribed via Apple (iOS)

• Open iPhone Settings → tap your Apple ID profile → Subscriptions → select Bloom.
• Tap "Cancel Subscription" to prevent renewal at the end of the current billing cycle or trial.
• Keep a screenshot of the subscription screen showing the cancellation confirmation.

Cancel if you subscribed directly (web / Stripe)

• In the Bloom app: go to Entries → Settings → Manage Subscription → tap "Tap Here" to open Stripe-managed settings.
• If the in-app cancellation fails, email [email protected] asking to cancel your subscription and include your account email and order reference.
• Save any email responses and confirmation messages.

What happens when you cancel

Access after cancellation

When you cancel, you generally keep access through the end of the paid billing period. Access does not usually end immediately unless stated otherwise.

Billing and renewal

Cancelling stops future automatic renewals. You will not be charged again after the current paid period ends if cancellation succeeded.

Data and account

Cancelling a subscription usually does not delete your account or data. Check Bloom’s support or Terms for data-retention details and export options before deleting an account.

Will I get a refund?

Direct (web/Stripe) refunds

Bloom offers a 30-day money-back guarantee for subscriptions purchased directly via the website/Stripe. Use the app path Entries → Settings → Manage Subscription → "Request Refund" to submit a request.

In-app (Apple) refunds

Refunds for in-app purchases must be requested from Apple. Apple can consider refund requests (sometimes within 60 days) at its discretion; follow Apple’s refund process in the App Store.

General terms and exceptions

• Paid subscription fees are generally non‑refundable unless required by law or Bloom’s stated guarantee applies.
• Refunds are handled case-by-case; document your request clearly and promptly for the best chance of a successful claim.

Bloom plans and pricing

Available plans

Below are the Singapore App Store in-app pricing entries for "Bloom AI: Investment Research" as listed in the verified data.

How to read the table

The table lists plan name, price (SGD), period (period column uses localized labels), and a short features note.

Your consumer rights in Singapore

Relevant framework

Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) protects consumers against unfair practices, hidden terms and misleading omissions.

Practical remedies

• If terms were hidden or disclosure was inadequate, you may have grounds for a remedy under CPFTA.
• Document all cancellation attempts, receipts and dates; this strengthens any complaint or claim.

Escalation options

If Bloom or the app store does not resolve a legitimate refund/cancellation dispute, escalate to the Consumers Association of Singapore (CASE) and consider your payment provider (bank/card issuer) for a charge dispute.

Customer experiences

Positive and negative themes

Some users report smooth cancellations and successful refunds when following the direct-web refund process. Others report issues with unexpected charges or refunds being declined.

Common reported problems

Complaints include being charged during a trial, difficulty reaching support, and confusion about whether cancellation via the app vs. App Store was required.

How this affects you

Because experiences vary, follow the documented steps in this guide and keep evidence to improve the chance of a timely resolution.

Documentation checklist

Essential items to save

• Screenshots of subscription pages (showing active subscription and cancellation status).
• Receipts and order confirmations (App Store receipt or Stripe / email receipts).
• All emails or in-app messages sent to and received from Bloom support.

Additional useful evidence

• Dates and times of cancellation attempts and trial start/end dates.
• Payment statements showing the charge (bank or card statement).

Common mistakes

Canceling in the wrong place

Many users try to cancel inside the app when they originally subscribed through Apple. In-app cancellation does not stop App Store renewals; use Apple subscription settings instead.

Not keeping proof

Failing to save screenshots, receipts or confirmation emails makes disputes difficult. Always capture confirmation screens and retain emails.

Assuming immediate refunds

Cancelling does not guarantee a refund. For direct purchases use Bloom’s 30-day policy; for in‑app purchases request a refund through the store (Apple) and expect decisions to be store-dependent.

Comparative recap

Quick comparison

The table below summarizes pricing, cancellation route and refund policy for each plan type.

How to use this table

Use the cancellation route and refund eligibility columns to choose the right steps for your purchase method.

After cancelling

Confirm cancellation

Check for a cancellation confirmation message or screenshot in your account or email. Verify the subscription is marked to not renew.

Request refunds if eligible

• If you purchased directly, request a refund via Entries → Settings → Manage Subscription → "Request Refund".
• For in-app purchases, request a refund through Apple’s App Store refund process.

Helpful links

• Bloom support - official support and subscription help.
• Bloom on the Singapore App Store - verify in-app purchase details and App Store refund steps.

Address

Where to find Bloom’s contact address

Bloom’s customer service and legal contact details are provided in its support and Terms pages. Check the official support page for the latest contact details.

What to include if you send a formal letter

If you must send a mailed cancellation or complaint, include your full name, account email, date of purchase, subscription ID or receipt, a clear statement of cancellation or refund request, and copies of supporting evidence.

Refer to Bloom’s official support page for any address or additional contact instructions: Bloom support.