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Cancellation service #1 in Singapore
Young Living is a health and wellness company best known for essential oils, bundles and membership pricing for wholesale customers in many countries, including Singapore.
The company sells one-time purchases and subscription-based options that provide member pricing, points and other rewards.
Membership (distributor/wholesale) gives access to discounted pricing, product bundles and the Essential Rewards (monthly loyalty) program.
Subscriptions can be managed online or - if purchased inside the mobile app - via the Apple or Google account that processed the purchase.
Cancellation of the monthly Loyalty (Essential Rewards) order stops future automatic shipments and associated monthly rebates.
Account data such as points, rank or benefits typically remain unless you request full account closure.
Products already shipped or billed before cancellation remain payable under the original terms.
If you need a full account closure or have disputes about a charge, contact Young Living customer service and keep documentation.
Unopened, resaleable products returned within 60 days of shipment may qualify for a full refund (shipping typically deducted).
Unopened returns up to 90 days may be accepted for account credit (less shipping and a 10% handling fee).
Opened returns within 90 days may be eligible for proportional account credit, minus shipping and a 10% handling fee.
Full policy details are available from Young Living: Young Living return policy.
Brand Partners in some jurisdictions have extended options (for example, longer unopened-product refund windows or credit rules), but commissions/bonuses may be adjusted.
Policies for Brand Partners can differ from general customer rules; review the specific terms that applied at purchase.
The table below lists pricing items and features sourced from Young Living Singapore materials and related app pricing.
Use the table to compare typical monthly costs, one-time bundles and app subscription fees.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Essential Rewards - minimum 100 PV monthly auto-ship | approximately S$170 per month | Monthly | monthly auto-ship, PV rebates (10 - 25%), subsidized shipping (~S$6 vs S$10), quarterly gifts, member prices (24% off retail) |
| Experience Bundle - NingXia Red | S$244.49 | One-time purchase | Introduction bundle with products |
| Experience Bundle - Feather The Owl | S$254.68 | One-time purchase | Introductory value bundle |
| Experience Bundle - Dewdrop | S$254.68 | One-time purchase | Introductory value bundle |
| Experience Bundle - Cactus | S$254.68 | One-time purchase | Introductory value bundle |
| Experience Bundle - Wanderful Nebuliser Sunrise | S$275.05 | One-time purchase | Bundle with diffuser |
| Wholesale prices on promotional items (example) | e.g. S$84.90 (wholesale) | One-time purchase | Promotional bundle pricing, retail vs wholesale shown |
| Young Living Oil App - In-App Subscriptions | S$5.98 monthly or S$42.98 annually | Monthly/Annual | Premium access to app features (separate from product pricing) |
Singapore’s Consumer Protection (Fair Trading) Act protects consumers against defects and misrepresentations; remedies depend on the case facts.
There is no universal 14‑day cooling‑off period for online purchases unless the contract or specific product category provides one.
Many customers praise product quality, the points/rewards system and the community around the brand.
Some users enjoy the Loyalty Box and member pricing as good value for regular buyers.
Frequent negatives reported include delivery errors, unexpected repeat charges after attempted cancellation, and slow or scripted customer service interactions.
Customers sometimes find the Loyalty Orders and return/refund processes confusing, especially when in-app purchases or mistaken orders are involved.
Many users try to cancel in-app subscriptions from the Young Living website; this does not stop Apple/Google billed subscriptions.
Always check whether the charge was processed by Young Living or by Apple/Google and cancel via that platform if needed.
Not saving cancellation confirmation or screenshots makes disputes harder to resolve with customer service or banks.
Always capture and retain confirmation emails, RMA numbers and tracking details when you cancel or return items.
The table below summarises primary differences between the main options and fees noted for Singapore.
Use it to assess ongoing costs versus one-time purchases.
| Plan | Automatic billing | Refund/return window | Typical cost (SGD) |
|---|---|---|---|
| Essential Rewards | Yes - monthly auto-ship | Returns and credits per Young Living policy (30 - 90 days depending on condition) | approximately S$170 per month |
| Experience Bundles (one-time) | No | Unopened returns up to 60 - 90 days for refund/credit per policy | S$244.49 - S$275.05 (examples) |
| Young Living App subscription | Yes - billed by Apple/Google | Refunds governed by Apple/Google policies | S$5.98 monthly or S$42.98 annually |
Young Living Singapore Pte Ltd
111 Somerset Road, #05‑18, TripleOne Somerset, Singapore 238164
Use the address above for correspondence if instructed by Young Living customer support or for formal notices.
For routine account or return enquiries, follow the online customer service channels before sending physical mail.
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Written by Joshua Khoo
Digital-law graduate · 8 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 8 years.