Cancellation Simple Life: Easy Method

What is Simple Life

Overview

Simple Life is a health and wellness app designed to help users reduce stress and improve mental wellbeing through simple daily activities and habit-based coaching.

The service offers guided exercises, habit tracking and personalised plans delivered via mobile apps and a web account.

Core features

Features typically include daily activities, reminders, progress tracking and short coaching content to support behaviour change.

Subscriptions provide access to premium content and plan management through the app or website.

How to cancel Simple Life

iOS - App Store (iPhone / iPad)

• Open Apple ID account settings → Subscriptions → Simple → Cancel Subscription.
• Follow Apple's on‑screen prompts to confirm; refunds for App Store purchases are handled by Apple.
• See official help for details: Simple Life cancellation help.

Android - Google Play

• Option A - From within the Simple app: Profile → Manage subscription → Manage subscription → Google Play Subscriptions → Simple → Cancel.
• Option B - From the Play Store app: Payments & subscriptions → Subscriptions → Simple → Cancel.
• Refunds for Google Play purchases are handled by Google Play.

Website / Web or in‑app account

• In the app: Profile → Manage subscription.
• On the website: log in → Profile → Plan Management → select “Turn‑off auto‑renewal” and complete the short survey to confirm cancellation.
• Note: deleting the app does not cancel your subscription - you must cancel via the platform or your Simple account.

Commitment plans (3‑, 6‑, 10‑month)

• Commitment plans are often not cancellable until the end of the commitment period.
• Early cancellation may incur a non‑refundable cancellation fee (around $29.99) as set out in the terms.

What happens when you cancel

Access and renewal

When you cancel, your subscription typically remains active until the end of the current billing period.

Auto‑renewal will be turned off so the subscription does not renew at the next cycle.

Data and account

Your account, progress and data usually remain associated with your account even after cancellation unless you request deletion.

Check account settings or contact support if you want complete account removal or data export.

Will I get a refund?

App Store and Google Play purchases

• Refunds for purchases made through the App Store or Google Play are governed by Apple and Google Play policies; Simple Life does not control those refunds.
• To request a refund for a platform purchase, follow Apple's or Google Play's refund process via their apps or support pages.

Website purchases and exceptions

• Website purchases are generally non‑refundable according to Simple Life’s Terms of Service, except where local law requires otherwise.
• Older quarterly subscription policy: under a previous policy, refunds could be approved within 30 days if specific usage and compliance criteria were met; approved refunds were processed within 14 days.
• For official terms and exceptions, review Simple Life’s terms: Simple Life Terms of Service.

Simple Life plans and pricing

Where to check current pricing

Simple Life pricing and available plans can change; always check the official website or app store listing for the most up‑to‑date prices.

Do not rely on third‑party articles for exact pricing - use the official sources linked in this guide.

Commitment plans and conditions

Commitment plans (e.g., 3, 6 or 10 months) may have different cancellation and refund rules than regular monthly or annual subscriptions.

Read the plan details and Terms of Service carefully before purchasing a commitment plan.

Your consumer rights in Singapore

General guidance

Consumers in Singapore may have rights under local consumer protection laws; applicability depends on the nature of the purchase and the platform used.

Simple Life’s Terms indicate refunds are not generally offered for website subscriptions unless legally required or under specific criteria.

How to seek help in Singapore

If you believe you have been wrongly charged or denied a lawful refund, document your case and contact your payment provider (bank, card issuer, PayPal) to dispute charges if needed.

You can also seek guidance from consumer advice organisations in Singapore and consider small claims or formal complaints if informal resolution fails.

Customer experiences

Positive feedback

Some users and media praise Simple Life for its simple, motivating approach and supportive habit coaching.

These reviews note that the app can be effective and offer good value for users who engage with the program.

Common complaints

Many reported issues involve difficulty cancelling subscriptions, unexpected recurring charges and frustration with refunds or support response.

Users often describe needing to escalate disputes via payment providers or card issuers to resolve billing issues.

Documentation checklist

Essential items to gather

• Subscription receipts or order confirmation emails from Apple, Google Play, or Simple (website).
• Screenshots of subscription settings showing cancellation status or auto‑renewal turned off.
• Billing statements showing the charge(s) in question and relevant dates.

Communication records

• Copies of emails, chat transcripts or support ticket IDs with Simple Life support.
• Notes of phone calls, including dates, times and names of staff if available.

Common mistakes

Deleting the app instead of cancelling

Many users assume uninstalling the app cancels the subscription. This is incorrect - uninstalling does not stop billing.

Always cancel via Apple ID, Google Play, or the Simple account settings to stop renewals.

Waiting too close to renewal

Cancelling less than 24 hours before renewal can result in the charge still being processed due to platform processing times.

To be safe, cancel at least 24 hours (preferably several days) before the renewal date and keep confirmation evidence.

Comparative recap

After cancelling

Verify cancellation

Keep a copy of the cancellation confirmation or screenshot showing auto‑renewal is off.

Monitor your bank or card statement for at least one billing cycle to ensure no further charges occur.

If charges continue or refund is needed

• If purchase was via App Store or Google Play, request refunds directly through Apple or Google Play according to their policies.
• For website charges, raise a support request with Simple Life and keep records; if unresolved, contact your payment provider to dispute the charge.
• Reference Simple Life’s official cancellation help and terms: How to cancel • Terms of Service.

Address

Company address

No.27-2, Jalan USJ Sentral 3, Taman Perindustrian Subang Permai, 47600 Subang Jaya, Selangor, Malaysia

Notes

This address is listed on the Simple Life site contact details; for account or billing issues use in‑app support or the official help pages linked above.