Cancellation Habio: Easy Method

What is Habio

Overview

Habio is a health and wellness mobile app that offers habit tracking, guided routines, and personalised wellness content behind a subscription model.

The service is operated by Applabel LTD (terms and billing details appear in the app’s billing terms).

Main features

Features commonly described by users include habit tracking, calendar views, journaling, progress insights and motivational content.

Many features require a paid "Premium" subscription that auto-renews through the platform used to purchase.

How to cancel Habio

Cancel on iPhone (App Store)

• Open iOS Settings → tap your Apple ID → Subscriptions.
• Locate "Habio - Simple Habit Tracker" and tap Cancel Subscription.
• Note: deleting the app does not cancel an App Store subscription.

Cancel on Android (Google Play)

• Open Google Play Store → Menu → Subscriptions.
• Select "Habio - Simple Habit Tracker" and tap Cancel.

Cancel if purchased on the web or via PayPal

• For web purchases: sign in to your Habio account on the web and look under Profile, Billing or Subscriptions to cancel.
• If you used PayPal: log into your PayPal account → Settings → Payments → Manage automatic payments → locate the Habio / Applabel agreement and cancel the automatic payment.

Cancel by contacting Habio support

• If you cannot cancel via your purchase platform, send a cancellation request including account details. Keep copies of the message and any reply.
• Check Habio’s billing terms for their contact and policy details: Habio billing terms.

What happens when you cancel

Access after cancellation

When you cancel an auto-renewing subscription it normally remains active until the end of the current paid period.

After the paid period ends you will lose access to Premium features unless you resubscribe.

Renewal and billing

Canceling prevents future auto-renewals; already charged periods are not automatically refunded by Habio unless the merchant or payment platform decides otherwise.

If you cancel through Apple or Google, billing control is managed by those platforms and future charges stop according to their subscription rules.

Will I get a refund?

Refunds via platform purchases

• Apple App Store refunds must be requested through Apple’s purchase history; Habio cannot directly refund App Store purchases.
• Google Play may consider refund requests, especially if requested within 48 hours of purchase, subject to Google’s policies.

Habio refund policy and exceptions

• Habio’s own refund or money-back policy is stated in their billing terms and refunds are assessed case-by-case.
• User reports indicate refunds are sometimes denied or delayed; keep documentation and consider contacting your payment provider for disputed charges.
• See Habio’s billing terms for details: Habio billing terms.

Habio plans and pricing

Pricing list (App Store listings)

The Singapore App Store shows multiple auto-renewable Premium price points. Features are generally listed as "Premium access".

Below are the price points visible in App Store data.

Your consumer rights in Singapore

Cooling-off period and digital services

Under Singapore law, there is no automatic 14-day cooling-off right for digital subscriptions that begin immediately on purchase.

Refunds and cancellation rights depend on the contract you agreed to and the policies of the merchant or the platform used to buy the subscription.

Dispute options and next steps

• Contact the merchant first (use Habio billing terms for contact and policy details).
• If charges are unauthorised, contact your bank or payment provider to dispute the charge.
• For platform purchases, request refunds or report problems through Apple or Google support channels.

Customer experiences

Positive feedback

Some users praise Habio for its simple interface, calendar view, multiple free habits, journaling and motivational elements.

Summaries of positive reviews can be found on app review aggregators: JustUseApp Habio reviews.

Negative feedback

There are multiple reports of unexpected charges, difficulty cancelling, duplicate billing and unclear trial or billing practices.

User complaints and negative experiences are documented on review platforms: Trustpilot Habio reviews.

Documentation checklist

What to gather before contacting support

• Receipt or purchase confirmation (App Store / Google Play / email receipt).
• Subscription ID or invoice number if available.
• Screenshots of subscription settings or billing entries.

Additional evidence to have ready

• Bank or card statement lines showing the charge.
• Any correspondence with Habio or the platform support.
• Date and time of attempted cancellation and the platform used.

Common mistakes

Deleting the app instead of cancelling

Many users delete the app and assume the subscription stops. Deleting the app does not cancel App Store or Google Play subscriptions.

Always cancel the subscription in the purchase platform (Apple ID Subscriptions or Google Play Subscriptions).

Cancelling in the wrong account or failing to document

Users sometimes cancel a different Apple/Google account than the one used to buy the subscription; confirm which account was used for purchase.

Also keep written proof (screenshots, emails) in case you need to dispute future charges.

Comparative recap

Quick method comparison

The table below summarises cancellation paths, refund likelihood and important notes for each purchase method.

Key takeaways

Platform purchases (Apple/Google) are controlled by those platforms; web/PayPal purchases are managed by Habio/merchant. Keep records and act promptly for refunds.

After cancelling

What to check

Confirm cancellation via a confirmation email or by revisiting your App Store/Google Play subscription screen.

Keep evidence of the cancellation date and any confirmation numbers or messages.

Helpful links and next steps

• Habio billing and terms: https://terms.habio.app/applabel/billing-terms
• Habio on the Singapore App Store (app listing): Habio on Apple App Store (SG)
• User review summaries: JustUseApp reviews
• User complaints and experiences: Trustpilot

Address

Operator details

Habio is operated by Applabel LTD. Billing terms list the operator and corporate details in the terms linked earlier.

Local presence

There is no Singapore-based address listed in the published billing terms. The operator address in the terms is in Limassol, Cyprus.