Cancellation Hum: Easy Method

What is Hum

Overview

Hum refers to two related services: Hum by Verizon, a hardware-based vehicle and safety subscription, and Hum Nutrition, a subscription service for vitamins and supplements sold online.

Who it’s for

Hum by Verizon is aimed at drivers who want vehicle diagnostics and roadside assistance features tied to hardware. Hum Nutrition targets customers seeking personalized supplement subscriptions delivered by mail.

How to cancel Hum

Hum by Verizon (hardware subscription)

• Call the cancellation line: 1-800-711-5800 to request cancellation.
• You may also delete the Hum mobile app as a step; a confirmation email is sent after cancellation.
• If you accepted a Subscription Commitment for Hum+ or HumX, cancel within 14 days of accepting the Agreement to avoid an Early Termination Fee (ETF), and return any purchased equipment within the return period.
• After the 14-day window on a Subscription Commitment, an ETF applies unless your account is outside any commitment term.

Hum Nutrition (supplements subscription)

• Email: [email protected] to request cancellation.
• Use live chat or call (888) 647-8880 for support and cancellation requests.
• Use the account portal or a "Change/Cancel Subscription" page on the site if available for self-service cancellation.
• Make cancellation at least 24 hours before the next scheduled shipment to stop renewal.

What happens when you cancel

Account access and service

For Hum Nutrition, your subscription remains active until the end of the current paid period; there are no prorated credits for the remaining time.

For Hum by Verizon, cancellation takes effect according to the account and commitment terms. If no commitment applies, you can usually stop service without an ETF.

Confirmations and returned equipment

Hum by Verizon sends a confirmation email after cancellation. If you bought hardware under a Subscription Commitment, return rules apply to avoid ETF.

Hum Nutrition typically confirms cancellations via email or the support channel you used to cancel.

Will I get a refund?

Hum by Verizon refund rules

• Refunds are generally not offered.
• Exceptions: pro-rated refund for unused portion within a pre-paid billing period may apply.
• Discretionary credit may be issued for continuous service interruption lasting over 24 hours if reported within 7 days.

Hum Nutrition refund and returns

• Returns accepted within 30 days of delivery.
• Unopened items are eligible for a refund (shipping excluded).
• Opened items are eligible for store credit only.
• Refund processing takes about 48 business hours after items arrive at the warehouse.

Hum plans and pricing

Where to check pricing

Pricing and plan details can change and may differ by region. Check the official Hum product pages or account portal for the latest pricing information.

Important note

This guide does not invent or list prices. If you need current rates, please consult the official service pages or your account dashboard for accurate plan pricing.

Your consumer rights in Singapore

Cooling-off and statutory rights

No automatic 14-day statutory cooling-off period appears to apply to these services in the material reviewed.

Hum by Verizon does provide a 14-day contractual cancellation window only when a Subscription Commitment exists and the contract specifies it.

Cross-border purchases and local guidance

Supplements purchased from overseas sites and delivered to Singapore may not qualify for Singapore’s distance-sale cooling-off protections in all cases.

If you need authoritative local guidance, check the Consumers Association of Singapore (CASE) or official government resources for details on your rights and remedies.

Customer experiences

Availability of Singapore-specific reviews

Searches did not find substantial Singapore-specific aggregated reviews for either Hum by Verizon or Hum Nutrition in the sources reviewed.

General sentiment (what to expect)

Common themes in broader feedback include attention to cancellation windows and the need to follow the provider’s specified steps to avoid fees or unwanted renewals.

Because local experiences vary, consider confirming cancellation procedures directly with support before relying on informal reports.

Documentation checklist

Before you call or email

• Account email and password (if applicable).
• Subscription or order number(s).
• Device serial number or hardware identifiers (for Hum by Verizon).
• Payment method details and recent invoice dates.

Proof to keep after cancellation

• Copies/screenshots of cancellation confirmation emails or chat transcripts.
• Return shipment tracking numbers and receipts for returned equipment.
• Photos of returned items and packaging where relevant.

Common mistakes

Missing the cancellation window

Example: For Hum Nutrition, customers sometimes cancel too close to the next shipment and get charged because cancellation must occur at least 24 hours before dispatch.

For Hum by Verizon, failing to cancel within the 14-day contractual period or not returning purchased equipment within the return period can lead to an Early Termination Fee.

Assuming refunds or statutory rights apply

Example: Expecting an automatic refund or a statutory cooling-off right can lead to disputes. These services follow their own terms unless local law explicitly provides otherwise.

Comparative recap

After cancelling

What to check

Keep cancellation confirmation and monitor your bank or card for any unexpected charges after the effective cancellation date.

If you returned hardware, keep tracking details until the provider confirms receipt and updates your account.

Helpful links

Official app pages (for reference only):

• Humm Energy - App Store (SG)
• AumHum - App Store (SG)

Address

Corporate address (for notices)

HUM Nutrition, Inc., Healthy Towers, 6922 Hollywood Boulevard, Suite 922, Los Angeles, California 90028.

Local support

For Singapore-specific questions, use the support channels above (email, phone, live chat) and retain all correspondence for your records.