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Cancellation service #1 in Singapore
Hallow is a paid meditation and prayer app focused on Christian and Catholic guided prayer, daily reflections, and thematic programs (for example Lent or Bible-in-a-Year).
The app operates on a subscription model and is managed via the platform where you bought it (Google Play, Apple App Store, or directly at Hallow.com).
Features include narrated guided prayers, multi-day challenges, and personalised progress tracking to support daily devotional practice.
Content and subscription details (plans, billing) are described in Hallow’s help pages and terms of service.
Cancelling stops automatic renewals but does not immediately remove access.
You generally retain full access until the end of the paid billing period you already paid for.
No future charges occur after cancellation, but past charges remain unless a refund is granted by the platform or Hallow.
Your account data and progress typically remain on Hallow unless you delete the account through Hallow’s settings.
Hallow’s Terms state that sales of paid services and gift cards are final and refunds are at Hallow’s discretion, handled case-by-case.
If you purchased on Hallow’s website, you may send the purchase receipt per Help Center instructions to request a refund.
If you purchased through Apple or Google, Hallow does not process those refunds; you must request refunds from the App Store where you bought the subscription.
Some sources note refund requests may be considered within about 14 days of the initial charge, but refunds are not guaranteed.
Reference: Hallow Terms of Service.
| Plan | Price (approx. SGD) | Period | Features |
|---|---|---|---|
| Individual Monthly Plan | ≈ SGD 14.84/month | Monthly | Full access for one user |
| Individual Annual Plan | ≈ SGD 94.49/year (≈ SGD 7.87/month equivalent) | Annual | Full access for one user (billed annually) |
| Friends & Family Annual Plan | ≈ SGD 161.99/year | Annual | Full access for up to 6 users |
These SGD prices are approximate conversions from USD at ~1 USD = 1.35 SGD and may not match App Store regional pricing.
Actual charges in the Singapore App Store may differ due to local taxes and rounding.
The 14-day “cooling-off” rule typically applies to unsolicited contracts; in-app subscriptions may not qualify for the same protections.
Therefore consumer-law refund rights for in-app purchases can be limited depending on the sale and platform.
Reference: overview guidance from a subscription-rights summary: Postclic - cancellation guidance.
Many users praise Hallow for its rich Christian and Catholic prayer content, calming narration, and multi-day programs that encourage daily devotional habits.
Users report that structured challenges and liturgical content helped deepen their prayer life.
Example source summarising positive reviews: JustUseApp reviews.
Frequent negative reports include confusing cancellation steps, unexpected charges, delayed or denied refunds, and slow customer support responses.
Users also report technical issues such as bugs, problems with offline downloads, and playback behaviour with Bluetooth devices.
See broader user feedback: Trustpilot - Hallow reviews.
A common error is cancelling in the Hallow app when the subscription was purchased through an App Store, or vice versa.
If you cancel via the wrong platform it may not stop future billing and will complicate refund claims.
Failing to save receipts, confirmation screenshots, or correspondence reduces chances of a successful refund or dispute.
Always capture the cancellation confirmation and the last billing statement for records.
| Method | How to cancel | Access after cancel | Refunds |
|---|---|---|---|
| Google Play | Play Store → Profile → Payments & subscriptions → Subscriptions → Hallow → Cancel | Access until end of paid billing period | Request refunds from Google Play (Hallow does not process these) |
| Apple App Store | iOS Settings → Your name → Subscriptions → Hallow → Cancel | Access until end of paid billing period | Request refunds from Apple (Hallow does not process these) |
| Hallow.com (Web) | Log into Hallow → Settings → Subscription → Cancel Subscription | Access until end of paid billing period | Refunds are discretionary; request via Hallow with receipt per Terms |
Cancel using the platform where you subscribed to prevent future billing and preserve evidence for any refund requests.
Refund chances vary by platform and are not guaranteed; act promptly and keep documentation.
Hallow, Inc.
167 N Green Street, Chicago, IL 60607, USA
Hallow’s in-app support and help pages are the primary route for account-specific issues and web-purchase refund requests.
If you bought through an App Store, contact Apple or Google for billing disputes as they handle those refunds.
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Written by Nurul Yeo
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.