Cancellation Relaxium: Easy Method

What is Relaxium

Product overview

Relaxium is a health and wellness product marketed as a natural sleep aid and stress-relief supplement. It is commonly sold as a 30-day supply in capsule form and promoted for improving sleep quality.

How it's sold

Relaxium is available as one-time purchases and as an auto-renewing "Subscribe & Save" option on the official site. There is limited public information indicating App Store or Google Play subscription handling.

How to cancel Relaxium

If you bought a one-time order

• Locate your order number and receipt from the purchase confirmation email.
• Follow the returns instructions (RMA required) to return unopened bottles if you seek a refund.
• Ship the return per the supplier's instructions; customers typically pay return postage.

If you have an auto-renewing order

• No App Store/Google Play cancellation details were found in public data; check your account settings on the merchant site for subscription controls.
• If you cannot cancel online, contact the seller by email or returns process and request cancellation and an RMA for any returns.
• Keep records of cancellation confirmations and timestamps to dispute future charges if needed.

Contacting returns and support

• Returns generally require an RMA number before shipment back to the supplier.
• If you experience recurring billing after cancellation attempts, save all communications and consider contacting your card issuer or bank for unauthorized charges.

What happens when you cancel

Billing and renewals

For one-time purchases, cancelling means you will not receive additional future shipments. For active auto-renewing subscriptions, cancelling should stop future charges but may not automatically issue a refund.

Access and shipments

Cancellation typically prevents further shipments but does not recall already-shipped packages. Returns must follow the supplier's RMA and return process to be eligible for refund.

Data and account

Account details and order history are usually retained by the merchant for record-keeping. Request account closure or data deletion directly from the merchant if needed.

Will I get a refund?

Refund windows

Public materials show two overlapping guarantees: a 30-day money-back guarantee and a 90-day satisfaction guarantee. Both appear in different pages of the merchant's information.

How refunds are processed

• Refunds are issued to the original payment method after the merchant receives returned goods and processes the return.
• Processing times vary in published information: roughly 5 business days after receipt under one statement, or two processing stages of 7 - 10 business days each under another statement.

Exceptions and customer costs

• Customers are generally asked to pay return shipping.
• Policies indicate you may keep one opened bottle while returning unopened bottles for refund or prorated refund, depending on the stated guarantee.
• Because two different timeframes (30-day and 90-day) appear to coexist, clarify the applicable policy with the merchant before returning items.

Relaxium plans and pricing

Summary table

How to interpret these prices

Prices in SGD are approximate conversions from USD or secondary-market listings. Official Singapore pricing is not published in available data.

Your consumer rights in Singapore

Cooling-off period

Under Singapore law, online and direct sales commonly include a statutory cooling-off or "free-look" period of at least 14 days for distance sales, subject to specific exemptions.

Remedies and unfair terms

Relaxium's published 30-day and 90-day guarantees exceed the statutory 14-day minimum. Consumers in Singapore retain rights against misleading or unfair contract terms and may seek remedies through local consumer protection channels if terms are inconsistent with Singapore law.

Customer experiences

Positive feedback

Some customers report improved sleep quality, easier sleep onset, and consistent benefits after regular use. Testimonials include claims of reduced tossing and turning and quicker relaxation.

Complaints and issues

Numerous reviews raise concerns about unexpected charges, subscription/trial confusion, difficulty cancelling trial offers, and poor customer service. There are also occasional reports of adverse side effects.

For a sample of user reviews, see customer feedback on the merchant's review page: Relaxium reviews on Trustpilot.

Documentation checklist

Required documents

• Order number and purchase confirmation email.
• Proof of delivery date (for money-back window calculation).
• Payment method used (card or merchant account details).

Optional supporting items

• Photos of bottles (opened vs unopened) and packaging.
• All communications with merchant support (timestamps and transcripts).
• RMA number issued by the merchant (required for returns).

Common mistakes

Missing required return steps

Customers sometimes ship returns without obtaining an RMA. Without an RMA the merchant may refuse or delay processing the refund, so always request and record the RMA before shipping.

Assuming automatic refunds or immediate cancellations

People often assume cancelling a subscription automatically triggers a refund for recent charges. Refunds usually require an approved return and follow the merchant's stated processing times. Keep records and follow the return instructions precisely.

Comparative recap

Quick comparison table

How to choose

If you prioritize an extended refund window, confirm which guarantee applies to your purchase before ordering. For subscriptions, verify how to cancel in your account settings and save confirmation records.

After cancelling

What to monitor

• Watch your bank or card statements for repeated or unauthorized charges after cancellation.
• Keep the RMA, tracking number, and all email confirmations until the refund posts.

Helpful links

For customer feedback and reported experiences, review user comments here: Relaxium on Trustpilot.

Address

Return address

Relaxium Return, 820 Atlantic Avenue, North Kansas City, MO 64116, United States.

Notes on correspondence

Returns typically require an RMA number before shipment. Use the merchant's returns process and retain proof of postage when returning items to this address.