Cancellation Ritual: Easy Method

What is Ritual

Overview

Ritual is a brand known for subscription vitamin and supplement products sold online through Ritual.com. Subscriptions supply recurring shipments tailored to customer profiles and are managed via an online account.

Presence in Singapore

Ritual’s vitamins are purchased and managed online; there is no publicly listed Singapore postal cancellation address for subscriptions. Separate brands with similar names (for example, Rituals cosmetics or gym operations) are distinct and have different policies.

How to cancel Ritual

Cancel Ritual (vitamins/products) subscriptions

• Log in at your account on Ritual.com.
• Go to Account → Edit Subscription.
• Select the subscription you want to stop and choose Cancel or Pause per on-screen options.
• Confirm cancellation before the next renewal date to prevent future charges.

Cancel in-app subscriptions (Ritual FIT / Ritual Anywhere)

• If you subscribed through Apple (in-app), cancel via your Apple ID Subscriptions in iOS settings or App Store subscriptions.
• For Google Play purchases, cancel in Google Play subscriptions in the Play Store app.
• App-store cancellations stop future billing but do not automatically create refunds for past charges - check the store’s refund policy.

Cancel memberships for closed Ritual Gym locations

• If your Ritual gym in Singapore ceased operations, follow instructions from the appointed provisional liquidators for queries about refunds or credits.
• See media coverage for the liquidation notice and next steps from the liquidators.

What happens when you cancel

Service access and renewals

Cancellation prevents future automatic renewals and future charges once the cancellation is processed.

Already-shipped orders are generally not recalled by cancellation; expect pending shipments to arrive unless otherwise stated.

Account, data and records

Your account remains accessible for order history and records unless you request deletion through the site or support channels.

Keep screenshots or emails confirming cancellation for your records in case of billing disputes.

Will I get a refund?

Ritual.com subscription refunds and Happiness Guarantee

Subscription fees for future, unused shipments are non-refundable under Ritual’s Terms of Service.

Ritual.com offers a "Happiness Guarantee" for first-time orders: you can request a full refund of the purchase price within 30 days of purchase with proof of purchase; check the return policy for the required steps.

Other brands and the gym situation

• Rituals (cosmetics) in Singapore does not refund for change-of-mind; refunds are provided only for damaged, faulty, incorrect, or out-of-stock items reported within 14 days.
• For Ritual Gym Singapore, refunds or credits depend on the provisional liquidators handling the insolvency - there is no standard refund policy in this scenario.

Ritual plans and pricing

Ritual FIT and related app plans (SGD)

Notes on pricing

Physical Ritual gym locations in Singapore ceased operations; there is no current 2025/2026 physical-gym pricing to reference.

Prices above reflect app in-app purchase rates and a media-reported price for the Ritual Anywhere app for Singapore.

Your consumer rights in Singapore

Rights for Ritual.com purchases

• First-time purchases on Ritual.com are eligible for a full refund under the "Happiness Guarantee" within 30 days with proof of purchase.
• Subscription terms can limit refunds for unused future shipments if you agreed to those terms at signup.

Local rights for other services and insolvency situations

• Rituals (cosmetics) customers in Singapore have the right to a remedy for damaged, faulty, incorrect, or out-of-stock goods reported within 14 days.
• If a gym operator enters provisional liquidation, claims for refunds or credits are handled through the insolvency process and the appointed liquidators; this is not a standard consumer refund route.

Customer experiences

Positive feedback

Some customers report that subscriptions are easy to cancel, deliveries arrive on time, and products meet expectations.

These positive reports are present alongside mixed reviews online.

Negative feedback

Common complaints include unexpected subscription charges, difficulties cancelling, delivery delays, and unhelpful customer support responses.

There are also reports of near-expiry products and issues with timing of shipments causing dissatisfaction.

Documentation checklist

What to gather

• Order number and proof of purchase (receipt or confirmation email).
• Account email and last four digits of payment method used.
• Screenshots of subscription settings, cancellation confirmation, and any error messages.

Where to send or present documents

• For Ritual.com refunds under the Happiness Guarantee, follow the return instructions on the official return policy page and provide proof when requested: Ritual return policy.
• For issues related to the Ritual Gym liquidation, follow guidance and claims instructions provided by the appointed liquidators as reported: Channel NewsAsia coverage.

Common mistakes

Cancelling in the wrong place

Example: cancelling an app subscription in the vendor's website instead of the App Store. If you subscribed via Apple or Google, you must cancel in the respective store settings.

Always check where the payment was processed - website checkout or app-store billing - before cancelling.

Missing deadlines and expecting automatic refunds

Example: assuming cancelling before shipment will refund a charge for an already-processed order - Ritual’s terms state fees for products are non-refundable for future shipments.

For first-time purchase refunds, act within 30 days and provide proof to qualify for the Happiness Guarantee.

Comparative recap

Quick comparison

Takeaway

Cancellation route and refund eligibility depend on how you purchased (website vs app store) and which brand or service you used. Verify the exact service and follow the specified process.

After cancelling

Immediate steps

• Save confirmation emails or screenshots showing cancellation date and any reference number.
• Monitor your payment method for any further charges and contact support promptly if you are charged after cancellation.

Helpful official links

• Ritual terms of service: https://ritual.com/terms-of-service
• Ritual return policy (Happiness Guarantee info): https://ritual.com/return-policy
• Rituals Singapore returns (cosmetics): https://www.rituals.com.sg/faq-returns.html
• News on Ritual Gym Singapore closure and provisional liquidation: Channel NewsAsia

Address

Ritual (vitamins/subscriptions)

There is no publicly listed postal address for cancelling vitamin subscriptions; cancellations are handled online via your Ritual account.

Other contacts

For Rituals (cosmetics) or Ritual Gym matters, consult the respective official pages or media guidance linked above for the correct contact and claims process.