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Cancel SYNCTUITION
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I hereby notify you of my decision to terminate the contract relating to the Synctuition service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Synctuition: Easy Method
What is Synctuition
Overview
Synctuition (also listed as MindSpa in some app stores) is a meditation and immersive audio service that uses 3D and binaural sound journeys to support relaxation, sleep, focus and creativity.
Core features
The service delivers guided audio journeys, a daily listening pace, and a library of sound experiences designed for mindfulness and stress relief.
How to cancel Synctuition
iOS - App Store cancellation
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions → find Synctuition (or MindSpa) → Cancel Subscription.
- Access remains until the end of the current billing period after cancellation.
- For the app listing, see the App Store page: Synctuition on the App Store (SG).
Android (Google Play) and Web cancellation
- Google Play: Open Play Store → Menu → Subscriptions → select Synctuition → Cancel. Access stays until the billing cycle ends.
- Web (direct subscription): Log into your Synctuition/MindSpa account → Profile & Settings → Subscriptions → Manage → Cancel, or contact support via the website.
- If you subscribed directly on the site, you can also check the official terms for account procedures: Synctuition Terms & Conditions.
What happens when you cancel
Access and renewals
When you cancel a paid subscription, your access typically continues until the end of the paid billing period.
After the billing period ends the subscription stops and no further renewals are charged.
Data and account
Cancelling a subscription does not necessarily delete your account or personal data; account and settings may remain unless you request deletion.
To remove your account or request data deletion, follow account settings or contact Synctuition support as stated in their terms.
Will I get a refund?
Synctuition (direct website) refund policy
- EU citizens who buy yearly or lifetime subscriptions directly via the website are eligible for a 14‑day money‑back guarantee (one refund per subscriber).
- This 14‑day guarantee applies only to qualifying direct purchases under the terms listed by Synctuition.
- See the official terms for details: Synctuition Terms & Conditions.
App Store and Google Play purchases
- Purchases made through the App Store or Google Play are handled by Apple or Google; Synctuition states sales are final and non‑refundable through the company.
- If you believe you are entitled to a refund for an in‑store purchase, request it through Apple or Google’s refund processes (subject to their policies).
Synctuition plans and pricing
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly access - 30% discount | S$17.98 | Monthly | Discounted monthly subscription |
| Premium Monthly (standard) | S$25.98 | Monthly | Full-price monthly subscription |
| Subscription (standard) | S$25.98 | Monthly | Standard monthly subscription - ambiguous label |
| Yearly access - 30% discount | S$99.98 | Annual | Discounted yearly subscription |
| Yearly access with trial ( - 30%) | S$99.98 | Annual | Discounted annual subscription including trial |
| Yearly access - 15% discount | S$125.98 | Annual | Moderately discounted yearly subscription |
| Yearly access with trial ( - 15%) | S$125.98 | Annual | Yearly subscription with trial, 15% discount |
| Premium Yearly (standard) | S$148.98 | Annual | Full-price yearly subscription |
Notes on prices
Prices above are taken from the Singapore App Store listing for Synctuition/MindSpa in the verified data.
Labels may repeat in the App Store; identical prices can appear under different plan names.
Your consumer rights in Singapore
Legal protection overview
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA), enforced by the Consumers Association of Singapore (CASE).
These protections cover unfair trading practices and certain remedies for consumers in Singapore.
Practical steps and recourse
- If you have a dispute with Synctuition and cannot resolve it with support, you may contact CASE for advice or mediation.
- For monetary claims within limits, you can consider the Small Claims Tribunal as a formal route.
- General guidance on consumer recourse is available here: Consumer rights and recourse in Singapore.
Customer experiences
Positive feedback summary
User testimonials often praise Synctuition for immersive 3D audio, high-quality binaural sound, relaxation benefits, improved focus and better sleep.
The app’s own reviews page highlights claims of deep meditative states and creativity boosts: Synctuition reviews.
Negative feedback summary
Some users report the subscription cost is high, limited offline access, repetitive content, and restrictions from a daily listening pace.
Weigh these common points when deciding whether to renew or cancel your subscription.
Documentation checklist
What to gather before cancelling
- Receipt or proof of purchase showing date, amount and payment method.
- Subscription details: plan name, billing period (monthly/annual), and renewal date.
- Account email and any transaction IDs from Apple, Google Play or the Synctuition website.
Additional useful items
- Screenshot of your subscription settings showing the active subscription.
- Copy of cancellation confirmation email or screenshot after you cancel.
- Any correspondence with Synctuition support (dates and message content).
Common mistakes
Missing the correct account
A common error is cancelling the wrong account - for example, cancelling a free account while the paid subscription is tied to your Apple or Google account.
Always check which email or app store account was used to subscribe before you cancel.
Expecting automatic refunds
Users often assume cancelling will trigger a refund; in most cases App Store/Google Play purchases are non‑refundable through Synctuition.
If you bought directly via the website and are in the EU, a 14‑day refund may apply - otherwise refunds are limited by store policies.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund availability | Access after cancel | Period |
|---|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID Settings → Subscriptions | Refunds handled by Apple; Synctuition states sales are final | Access until end of billing period | Monthly / Annual |
| Google Play (Android) | Cancel via Play Store → Subscriptions | Refunds handled by Google; Synctuition does not issue refunds for store purchases | Access until end of billing cycle | Monthly / Annual |
| Web (Direct) | Account → Profile & Settings → Subscriptions → Cancel or contact support | EU direct yearly/lifetime purchases: 14‑day money‑back guarantee (one refund) | Cancellation effective at end of billing period | Monthly / Annual |
Key takeaway
How you subscribed determines who controls refunds and how you cancel: Apple/Google for in‑store purchases, Synctuition for direct web purchases (with limited EU refunds).
Confirm the account used to subscribe before taking action.
After cancelling
What to check immediately
- Confirm cancellation in your app store or account settings and save a screenshot or confirmation email.
- Verify the billing period end date so you know when access will stop.
Helpful links
- Synctuition terms and account information: Synctuition Terms & Conditions
- How to cancel (third‑party guide): Postclic - Cancel Synctuition
- App Store listing (Singapore): Synctuition on the App Store (SG)
- Consumer recourse guidance for Singapore: Consumer rights and recourse in Singapore
Address
Registered company address
Synctuition OÜ
Tornimäe tn 7‑131, Tallinn 10145, Harju County, Estonia
Contact and support
For account or billing questions, use the contact channels listed in Synctuition’s terms and support pages: Synctuition Terms & Conditions.