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Cancel JUSTFAB
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Justfab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Justfab: Easy Method
What is Justfab
Overview
JustFab is an online fashion retailer that offers a subscription-style VIP membership giving members monthly credits, discounted pricing and personalised recommendations for shoes, clothing and accessories.
The service operates as a recurring monthly membership with options to use credits, buy at VIP prices, skip a month or cancel the VIP membership.
How the VIP membership works
VIP members receive a monthly credit intended to be redeemed on purchases and access to member-only pricing and offers.
Membership billing is recurring; members are expected to manage skip or cancellation windows to avoid automatic charges.
How to cancel Justfab
Cancel via web (recommended)
- Sign in to your JustFab account and go to the Account page to cancel your VIP membership.
- You can also cancel by contacting JustFab live chat or by phone at US 1 866 337 0906.
- Cancellations made online are processed immediately; you should receive a confirmation email within 24 hours.
Cancel via mobile app and important notes
- JustFab states that the service is managed through JustFab (not the App Stores); membership cancellation must be done via JustFab rather than directly through the App Store or Google Play.
- App Store support for cancellations is limited - follow JustFab’s account or support channels for reliable cancellation confirmation.
- There is no cancellation fee when cancelling membership.
What happens when you cancel
Access and credits
If you cancel after a membership fee has already been charged, your access and any benefits typically remain until the end of the current billing cycle.
Unused monthly credits may be lost after the billing period ends; review your account to use credits before cancellation if desired.
Billing and confirmation
Cancellations processed online are immediate and a confirmation email is normally sent within 24 hours.
There is no refund for membership fees that have already been processed prior to cancellation.
Will I get a refund?
Membership fees
- Membership fees already processed are generally not refundable; cancelling prevents future charges but does not automatically refund prior charges.
- To avoid the automatic monthly charge, you must cancel before the 5th of the month (the skip/cancel window runs between the 1st and 5th); the automatic charge occurs on the 6th.
Product purchases and returns
- Return and exchange windows reported in available policies: items can be returned or exchanged within 60 days from delivery.
- For a full refund to a credit card, some terms state you must request the return within 14 days of receipt; refunds are processed via the original payment method.
- EU/UK terms reference a 14‑day cooling-off right for distance purchases, but that does not automatically apply in Singapore.
Justfab plans and pricing
Plan summary
Below is the verified pricing information for the VIP monthly plan. Currency shown is an approximate SGD conversion and may differ on your card statement.
Pricing details
| Plan | Price | Period | Features |
|---|---|---|---|
| VIP Membership (monthly) | approximately S$67.44 for US$49.95 | Monthly | Monthly VIP Credit (up to US$80 value), access to VIP pricing, exclusive offers (skip option between 1st - 5th) |
Your consumer rights in Singapore
Change-of-mind purchases
In Singapore there is no automatic legal right to a refund simply for change of mind; businesses are not required to accept returns unless they choose to in their policy.
Sellers should clearly state their return and refund policies so customers know the terms before purchase.
Defective goods and the Lemon Law
Under Singapore’s consumer protection (the equivalent of the Lemon Law/CPFTA), consumers may request repair, replacement or refund for defective goods within six months of delivery.
For more detail on local rights refer to Singapore consumer guidance on refunds and defective goods.
Singapore refund and consumer rights guidance
Customer experiences
Positive feedback
Some customers report value from VIP credits, discounts and occasional helpful customer service interactions when issues are resolved quickly.
These experiences often highlight savings from promotions and the monthly credit when used strategically.
Negative feedback
Many complaints concern difficulty cancelling memberships, charges after attempting to cancel, and slow or inconsistent refund processing.
Review platforms contain reports of long hold times, unresolved refunds and mixed responses from customer support; see example review collections below.
Documentation checklist
Before contacting support
- Account email and username used for the JustFab account.
- Order numbers and dates for the charge or product you’re querying.
- Payment method details and a screenshot of the charge on your card if available.
During and after contact
- Save screenshots or transcripts of live chat, emails and any confirmation messages.
- Keep return tracking numbers and receipts until refund is confirmed.
Common mistakes
Missing the cancellation window
Many members are charged because they cancelled after the 5th - You must cancel between the 1st and 5th to prevent the automatic charge on the 6th.
Assume the billing cut-off and plan to cancel earlier if you are unsure.
Relying on App Store/Google Play cancellations
Users sometimes believe cancelling via the App Store or Google Play will stop JustFab billing; JustFab’s guidance is to cancel via their account or support channels.
Always confirm cancellation with a JustFab confirmation email and keep proof in case of future billing disputes.
Comparative recap
At-a-glance comparison
| Topic | JustFab (what to expect) | What to watch |
|---|---|---|
| Cancellation ease | Can cancel via Account page, live chat or phone; online cancellations are immediate. | Cancel before the 5th to avoid next charge; keep confirmation email. |
| Refunds for membership | No refund for membership fees already charged. | Request cancellation before billing date; keep evidence if charged after cancellation. |
| Product returns | Returns/exchanges commonly accepted within 60 days; some full-refund windows (14 days) may apply by payment method. | Check exact return deadline for your order and keep tracking/proof for returns. |
| Local consumer rights (Singapore) | No automatic right to change-of-mind refunds; remedies exist for defective goods under local law. | Refer to Singapore consumer guidance for defects and merchant-stated policies. |
After cancelling
Confirmations and monitoring
Keep the cancellation confirmation email and monitor your card or bank statement for any unexpected charges after cancellation.
If you see a charge after a confirmed cancellation, contact JustFab support immediately and provide your cancellation proof.
Further resources
For local consumer rights and guidance on refunds or defects, consult Singapore consumer guidance.
For assistance managing subscriptions and cancellation timing, consider subscription-management resources and review user reports before deciding.
Singapore consumer rights guidance
Subscription management and cancellation timing guide
Address
Registered address
JustFab (registered Singapore address): 50 PUNGGOL WALK #13-03 A TREASURE TROVE SINGAPORE 828830.
How to use the address
Use this address for formal correspondence if required, but for cancellation and account issues use the online account page or JustFab support channels and keep digital confirmation records.