Cancellation Dofasting: Easy Method

What is Dofasting

Overview

Dofasting is a health and wellness app that provides personalized intermittent fasting plans, meal suggestions and tracking tools to help users manage weight and improve overall health.

Core features

The service offers fasting schedules, calorie tracking and progress reports through a mobile app and web access. Subscriptions also cover premium content and some users may subscribe to physical supplement deliveries.

How to cancel Dofasting

Website subscription (direct)

• Log in at the Dofasting client portal and go to Manage Subscription to cancel.
• If you cannot cancel online, contact support via the official help page for guidance.

App Store and Google Play

• App Store subscriptions must be cancelled through your Apple account or Apple’s website; deleting the app does not stop billing.
• Google Play subscriptions must be cancelled via your Google Play account settings; deleting the app does not stop billing.

Supplements subscription

• Cancel supplement subscriptions by submitting a request through Dofasting support or by emailing [email protected] at least 48 hours before the next billing/shipping period.
• Use the specific supplement-cancellation help article for details on timing and steps.

Official help links

• Cancel the app subscription (Dofasting Help)
• Cancel supplement subscription (Dofasting Help)

What happens when you cancel

Access after cancellation

Cancelling prevents future renewals but typically preserves access until the current paid period ends. Access and premium features usually remain until that expiry date.

Data and account retention

Your account data (profiles, fasting history and settings) is generally retained unless you request deletion. Check the service terms for data retention and deletion procedures.

Will I get a refund?

Website / direct subscriptions

Dofasting’s stated policy for digital content is generally no refunds unless the product is proven faulty within 14 days and visual proof is provided.

App Store and Google Play purchases

Refunds for in-app purchases must be requested directly through Apple or Google according to their procedures; Dofasting cannot process those refunds.

Physical supplements

Unopened supplements may be returned within 14 days of receipt with an RMA. Refunds go to the original payment method and can take up to 14 working days to process.

Relevant official pages

• General terms and refund conditions
• Refund policy for the app
• How to return supplements and get a refund

Dofasting plans and pricing

Pricing availability

No official pricing tiers were available in the verified sources at the time of this guide.

Contact for pricing

For current plan prices and promotions, contact Dofasting support or check the app store listing before subscribing.

Your consumer rights in South Africa

14-day cooling-off right

Under the South African Consumer Protection Act (CPA) consumers have a 14-day cooling-off period for certain digital and subscription services, allowing cancellation and refund even without product fault.

Conflicts with vendor terms

If a vendor’s stated no-refund policy conflicts with the CPA’s statutory rights, South African consumers may rely on the CPA to seek a refund within the 14-day period.

Physical goods and returns

For supplements and other physical goods, statutory return and quality rights under the CPA also apply. Keep proof of purchase and condition when requesting a return.

Customer experiences

Positive feedback

Many users report Dofasting is helpful for weight tracking, motivation and structured intermittent fasting support. Tracking tools and meal guidance receive praise.

Negative feedback

Multiple reviewers report unexpected subscription charges, difficulty obtaining refunds outside the 14-day window, and challenges cancelling in some cases.

Where reviews appear

• Trustpilot reviews
• Sitejabber reviews

Documentation checklist

What to collect before contacting support

• Subscription receipt or order confirmation (email or app store invoice).
• Date and method of purchase and screenshots of subscription status in-app or on the website.
• Bank or card statement showing the charge if disputing billing.

For supplement returns

• Photos showing unopened packaging and product condition.
• RMA confirmation or return authorisation from Dofasting support.

Common mistakes

Assuming deleting the app cancels billing

Many users mistakenly delete the app and assume subscriptions stop. App deletion does not cancel billing; you must cancel with Apple, Google Play or the website account.

Missing the 48-hour cut-off for supplements

Users sometimes request supplement cancellations too close to billing/shipping. Supplement subscriptions require at least 48 hours notice before period end for cancellation to take effect.

Comparative recap

Quick comparison of cancellation routes

Key takeaways

• Cancel via the same platform you used to subscribe to avoid continued billing.
• Use the 14-day statutory window (South Africa) to request refunds if applicable.

After cancelling

Follow-up actions

• Keep cancellation confirmation and screenshots until the billing period expires and any refund is processed.
• Monitor your bank or card statement for any unexpected charges after cancellation.

Official help and next steps

• How to cancel the app subscription
• Refund policy for the app
• Cancel supplement subscription
• How to return supplements and get a refund
• General terms and conditions

Address

Company correspondence

315 Montgomery Street, San Francisco, California 94104, USA.

Support contact notes

For subscription and supplement issues use the official help links above or the support channels listed on Dofasting’s help pages.