Cancellation Fastic: Easy Method

What is Fastic

Overview

Fastic is a health and wellness app that focuses on intermittent fasting, meal tracking and community-guided plans to support weight and metabolic health goals.

The app provides timed fasting programs, tracking tools and motivational content designed to help users establish fasting routines and monitor progress.

Core features

Key features include fasting timers, progress logs, educational content and community support to encourage adherence to plans.

Fastic is offered as a free app with in-app subscription options for premium plans and additional content.

How to cancel Fastic

If you subscribed through an app store

• Open the store account where you purchased the subscription (e.g., Apple App Store or Google Play Store).
• Locate your subscriptions section and cancel the Fastic subscription there to stop future renewals.

If you subscribed directly to Fastic (right of withdrawal)

• For cancellations or formal withdrawal, send your written cancellation or withdrawal notice to Fastic GmbH’s Berlin address as per the Terms of Service.
• Include your full name, account email, subscription details, and the date you request cancellation.

What happens when you cancel

Access and renewal

When you cancel a subscription you typically keep access until the end of the current paid period.

After that period ends, automatic renewals stop and features tied to the subscription are disabled.

Data and account status

Cancelling a subscription does not always delete your account or personal data. Account and profile data may remain unless you request deletion.

To remove personal data entirely, request account deletion in writing following provider instructions.

Will I get a refund?

General refund approach

Refund availability depends on where the subscription was purchased and the terms that applied at purchase.

Subscriptions bought through app stores are subject to the store’s refund policies; direct purchases are handled under Fastic’s terms.

Exceptions and right of withdrawal

• If you believe you are entitled to a refund, submit a written request with purchase details and reasons for the refund.
• For direct-purchase withdrawal, send the withdrawal notice to Fastic GmbH at the Berlin address provided in the Terms of Service.

Fastic plans and pricing

Pricing availability

No verified pricing data is available for inclusion here.

Please contact Fastic directly or check the app store listing or your purchase receipt for current pricing.

Contact for exact pricing

Your consumer rights in South Africa

Cancellation and cooling-off

Under South African consumer protection principles, consumers often have rights for distance or direct-marketing agreements that include a cooling-off period.

This may allow you to withdraw from certain agreements within a limited number of days after purchase or conclusion of the contract.

Remedies and enforcement

• Keep proof of purchase, account details and any written correspondence when asserting rights.
• If necessary, you may lodge a complaint with national consumer protection authorities or seek remedies under the Consumer Protection Act.

Customer experiences

Positive reports

Many users report value from fasting timers, structured plans and community motivation that help build consistent habits.

Users often highlight ease of tracking and clear educational content as benefits.

Challenges reported

Some users report difficulty locating cancellation instructions in-app or confusion about where to send withdrawal notices.

Other common issues include uncertainty about refunds and account data after cancelling.

Documentation checklist

What to prepare before cancelling

• Account email and username
• Order or subscription receipt (purchase date, transaction ID)
• Device and app store used for purchase (if relevant)

What to include in a withdrawal notice

• Full name and contact details
• Explicit statement of withdrawal or cancellation and the subscription details
• Date of the request and a signature if sending by post

Common mistakes

Not cancelling in the right place

Example: Cancelling only in the app but not in the app store can leave automatic renewals active.

Always confirm where the subscription charge originates and cancel there.

Not sending a formal written withdrawal

Example: Assuming an email or in-app message is sufficient when the Terms of Service require a postal withdrawal to the registered address.

Follow the Terms of Service instructions closely and retain proof of sending.

Comparative recap

Summary table

After cancelling

Confirming cancellation

Keep confirmation emails or store receipts showing cancellation or non-renewal.

Verify that future charges stop by checking your bank or card statements after the next billing date.

Next steps if problems occur

• Gather all documentation and contact the provider in writing with proof of cancellation.
• If unresolved, consider contacting your payment provider or seeking assistance from consumer protection authorities in South Africa.

Address

Official address for withdrawal and correspondence

Fastic GmbH

Pappelallee 78/79, 10437 Berlin, Germany

Important note about additional addresses

The Dresden address may appear in some app store provider information, but withdrawal and formal cancellation notices should be sent to the Berlin address as specified in the Terms of Service.