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Cancel GUITARTUNA
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I hereby notify you of my decision to terminate the contract relating to the Guitartuna service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Guitartuna: Easy Method
What is GuitarTuna
Overview
GuitarTuna is a mobile app and learning tool for guitar, ukulele and bass players that offers tuning, chord libraries and interactive learning features.
The app provides a free tier and optional paid subscriptions that unlock additional tools, alternate tunings and Play/Learn content.
Core features
Core features include a chromatic tuner, metronome, chord library and practice games designed to help players at different levels.
Premium tiers add expanded song libraries, alternate tunings and lesson-style Play or Learn content.
How to cancel GuitarTuna
Cancel via Apple App Store
- Open your iPhone/iPad Settings or the App Store and go to your Apple ID Subscriptions section.
- Find GuitarTuna/Yousician subscription and select "Cancel Subscription".
- Note: uninstalling the app or deleting your GuitarTuna account does not stop Apple subscriptions.
- See official steps: How to cancel (Apple)
Cancel via Google Play
- Open the Google Play Store app on your Android device and tap Menu → Subscriptions.
- Select the GuitarTuna subscription and choose "Cancel subscription".
- Uninstalling the app will not stop Google Play auto-renewal.
- See official steps: How to cancel (Google Play)
Cancel via Web / Direct purchase
- Log in to your account on the GuitarTuna/Yousician website and go to Membership or Billing.
- Choose "Cancel subscription" from your subscription settings to stop renewals.
- Contact support if you cannot access your account or need confirmation of cancellation.
- Official guidance: How to cancel (Web)
What happens when you cancel
Access after cancellation
Your premium access remains active until the end of the paid billing period after you cancel.
After the billing period ends, your account reverts to the free tier and premium features are disabled.
Renewals and billing
Cancellations stop future auto-renewals but do not trigger retroactive refunds automatically.
Keep confirmation emails or screenshots as proof of cancellation in case of billing disputes.
Will I get a refund?
Platform purchases (App Store / Google Play)
- App Store purchases: request refunds through Apple's "Report a Problem" system; GuitarTuna does not process App Store refunds directly.
- Google Play purchases: request refunds via Google's refund mechanism; approvals depend on timing and reason.
- See more on handling platform refunds: App Store & Google Play refunds
Direct website purchases and exceptions
- No clear statutory 14-day refund is published specifically for GuitarTuna digital subscriptions.
- For web purchases, refunds may be granted at GuitarTuna/Yousician's discretion; contact support with proof of purchase.
- Summary reference: Refund guidance
GuitarTuna plans and pricing
Pricing table
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| GuitarTuna Play Monthly | R44.99 | Monthly | Subscription for Play features |
| GuitarTuna Play Yearly | R359.99 | Yearly | Subscription for Play features |
| GuitarTuna Tools Monthly | R34.99 | Monthly | Subscription for Tools features |
| GuitarTuna Tools Yearly | R254.99 | Yearly | Subscription for Tools features |
| GuitarTuna Learn Monthly | R159.00 | Monthly | Subscription for Learn features |
| GuitarTuna Learn Yearly | R1,299.99 | Yearly | Subscription for Learn features |
| GuitarTuna Pro Subscription | R6.99 | Unknown | Pro features (period unclear) |
| GuitarTuna Pro Subscription | R34.99 | Unknown | Pro features (period unclear) |
Notes on pricing
Prices are those listed in the South African iOS App Store as of early 2026 and may change.
Some "Pro" entries lack clear billing periods and could represent different billing intervals or feature tiers.
Your consumer rights in South Africa
Cooling-off and digital goods
South African consumer law provides a 7-day cooling-off right for certain direct face-to-face or phone transactions under the Consumer Protection Act.
This cooling-off right does not automatically apply to in-app digital subscriptions and statutory 14-day refund rights are not guaranteed for apps.
Recourse for unauthorized charges
- For App Store or Google Play refunds, use Apple’s or Google’s in-platform mechanisms; outcomes are discretionary.
- If platform remedies fail, dispute unauthorized charges via your card issuer or report to the National Consumer Commission.
- Reference summary: Consumer rights & refunds
Customer experiences
Positive feedback
- Many users praise accurate tuning, ease of use and helpful chord/song features.
- The free version is commonly appreciated for reliable tuning and basic learning tools.
- Source examples: User reviews, App ranking notes
Negative feedback
- Frequent complaints concern unexpected subscription charges after free trials and perceived hidden pricing.
- Some users report paywalls for alternate tunings and aggressive upsells despite prior payment.
- See review examples: Appwereld reviews
Documentation checklist
What to keep
- Subscription confirmation emails or receipts showing purchase date and payment method.
- Screenshot of subscription settings showing cancellation or active status.
- Transaction reference from App Store / Google Play or website order number.
When contacting support
- Provide account email, purchase receipt and device/platform used for the purchase.
- Include concise statements of the requested outcome (cancel, refund, dispute) and relevant dates.
Common mistakes
Uninstalling instead of cancelling
Deleting the GuitarTuna app without cancelling the subscription in Apple or Google settings is a common error.
This leaves auto-renewal active and can result in unexpected charges.
Assuming automatic refunds
Many users expect an automatic refund when they cancel mid-period; platform and vendor policies typically do not guarantee this.
Always check the platform refund process and keep purchase evidence when requesting refunds.
Comparative recap
Quick comparison
| Purchase method | How to cancel | Refund route |
|---|---|---|
| Apple App Store | Cancel in Apple ID → Subscriptions | Request refund via Apple "Report a Problem" |
| Google Play | Cancel in Google Play Store → Subscriptions | Request refund via Google Play refund mechanism |
| Web (direct purchase) | Log in to GuitarTuna/Yousician account → Membership/Billing → Cancel | Refunds at vendor discretion; contact support with proof |
Top takeaways
- Always cancel in the platform where you subscribed, not by deleting the app.
- Refund outcomes depend on the store and timing; keep receipts and request refunds quickly.
After cancelling
Confirming cancellation
Check your email for a cancellation confirmation and verify the subscription status in Apple/Google or web account settings.
Retain records until the billing cycle ends and charges have stopped.
Helpful links
- How to cancel GuitarTuna subscription: support.yousician.com
- Refund and cancellation guidance summary: PostClic (refunds)
- User review examples and experiences: Appwereld reviews
Address
Company postal address
Siltasaarenkatu 16, 00530 Helsinki, Finland
Notes on contacting
This address corresponds to GuitarTuna (Yousician) headquarters and is the recommended postal address for cancellation communications when required.
For account changes and fastest response, use the in-app or platform cancellation routes and the official support link above.