Cancel Simple Fasting: Easy Method

What is Simple Fasting

Overview

Simple Fasting is a fasting and habit-tracking service delivered through an app and a website (Simple.Life).

The app promotes fasting programs and subscription-based features; availability and purchase channels include the Apple App Store, Google Play, and the Simple website.

How it is provided

In New Zealand the official App Store listing for Simple Fasting shows a free app (no in‑app purchases) for the listing maintained by Mehmet Emrah Konya.

Other third‑party references to similarly named trackers exist but are not confirmed by the official App Store data.

How to cancel Simple Fasting

Cancel via App Store (iOS)

• Open your iPhone or iPad Settings → tap your Apple ID name → Subscriptions.
• Find the Simple Fasting subscription and tap Cancel Subscription at least 24 hours before the renewal date.
• Note: Deleting the app does not cancel the subscription; cancellation must be done in Apple ID Subscriptions.

Cancel via Google Play (Android)

• Open the Simple app and choose Manage subscription to be redirected to Google Play, or open Google Play → Profile → Payments & subscriptions → Subscriptions.
• Select the Simple Fasting subscription and Cancel at least 24 hours before renewal.
• Note: Deleting the app will not stop Google Play billing; cancel in Google Play subscriptions.

Cancel via Website (Simple.Life)

• Sign in at the Simple website and go to Account → Manage Subscriptions (or equivalent) to cancel.
• Cancel no later than 24 hours before the end of the subscription period to prevent renewal.
• Again, deleting the mobile app does not cancel subscriptions purchased on the website.

What happens when you cancel

Access after cancellation

When you cancel, your subscription usually remains active until the end of the current paid period.

You will retain access to paid features for the remainder of that period unless otherwise stated in your purchase terms.

Renewal and billing

Cancel at least 24 hours before the renewal date to avoid being charged for the next period.

If you cancel but are still charged, review your subscription status in the store (Apple/Google) and your payment records.

Data and account

Cancelling a subscription typically does not delete your Simple account or any stored data; check account settings on the website or app for data removal options.

If you need data removed, contact Simple support via their website after cancelling your subscription.

Will I get a refund?

Refunds for website subscriptions

Quarterly website subscriptions may be eligible for a refund within 30 days if you followed the program for at least 15 consecutive days in that first 30 days and did not get visible results.

Refund applications are reviewed and, if approved, processed to the original payment method within 14 days.

App Store and Google Play purchases

• Purchases through Apple or Google must be refunded through Apple or Google support respectively.
• Apple may consider refunds within 30 days at its discretion; Google handles refunds via Google Play support.

Non‑refundable items and special rules

• Lifetime subscriptions, gift card purchases, downloadable workbooks, and the emotional eating course are listed as non‑refundable.
• Deleting the app does not cancel subscriptions and does not automatically trigger a refund.
• Special cooling‑off rules in other jurisdictions (UK/US) do not create an automatic NZ 14‑day digital cooling‑off right.

Simple Fasting plans and pricing

Official App pricing

The official Simple Fasting app listing in New Zealand shows the app as free to download with no subscriptions in the App Store listing.

Other unrelated apps with similar names may show different pricing; verify the publisher and store listing before purchasing.

Pricing table

Your consumer rights in New Zealand

Legal protections

Under New Zealand law services must be of acceptable quality, fit for purpose, and match their description.

The Consumer Guarantees Act and the Fair Trading Act protect consumers against misleading conduct and unfair contract terms.

Remedies and enforcement

• If the service is not delivered as described you may be entitled to a remedy such as a refund or cancellation.
• For persistent or systemic issues you can raise concerns with the Commerce Commission or use dispute resolution options, and you may contact your bank for chargeback or dispute if charges are unauthorised.

No automatic digital cooling‑off period

There is no automatic 14‑day refund right for digital content in New Zealand; refunds depend on guarantees of quality and whether terms were met.

If you believe a term is unfair or cancellation was made difficult, you can seek advice or escalate the issue to regulators.

Customer experiences

Reported problems

Public reviews on platforms such as Trustpilot, Reddit, and the BBB include multiple reports of users being charged after they thought they had cancelled.

Common complaints mention difficulty cancelling, deletion of the app not stopping billing, and needing to dispute charges through payment providers.

Company guidance vs user reports

Simple’s Help Center and Terms state cancellations must be made via the store or account settings and emphasise a 24‑hour notice before renewal.

Following the exact store cancellation steps and keeping confirmation screenshots reduces the chance of billing disputes.

Documentation checklist

What to collect before you cancel

• Purchase receipt or invoice from Apple, Google, or Simple.Life showing date and product.
• Subscription status screenshot from the App Store, Google Play, or Simple account page.
• Bank, PayPal or card statements showing the charge to Simple or the app store.

What to collect if problem occurs

• Confirmation of cancellation (email or screenshot) and the date/time you cancelled.
• Screenshots of any errors when attempting to cancel or of the deleted app still being billed.
• Copies of any support correspondence and the exact wording of the subscription entry in your store.

Common mistakes

Assuming deleting the app cancels billing

A frequent error is deleting the mobile app and believing subscriptions stop automatically.

Store subscriptions must be cancelled in Apple ID Subscriptions, Google Play Subscriptions, or via your Simple account on the website.

Missing the 24‑hour cancellation window

Another common mistake is attempting to cancel too close to the renewal time and still being charged for the next period.

Always cancel at least 24 hours before the renewal date and keep a confirmation of the cancellation.

Comparative recap

Quick comparison

The table below summarises the main cancellation routes, deadlines, and refund paths for New Zealand users.

Comparison table

After cancelling

Immediate steps

• Keep a copy of cancellation confirmation and check that your store subscription now shows as cancelled.
• Monitor your bank or card for any unexpected post‑cancellation charges.

Where to get help and follow up links

• Simple website (Simple.Life) - sign in to Manage Subscriptions or contact support.
• Apple Support: subscriptions - manage or request refunds for App Store purchases.
• Google Play Help: cancel subscriptions - manage or request refunds for Play purchases.
• Commerce Commission NZ - for information on consumer rights and unfair practices.

Address

Postal address

No physical postal address for Simple Fasting cancellations in New Zealand was found in available documentation.

If you need to send formal communication, check the Simple website for any updated contact details.

Digital contact and escalation

Cancel and contact support using the App Store, Google Play, or the Simple.Life account pages as described above.

If you cannot resolve billing problems, consider contacting your bank for a dispute or the Commerce Commission for guidance.