Cancellation Gladtimes: Easy Method

What is Gladtimes

What kind of service you are actually paying for

Gladtimes is described as a subscription service focused on virtual well-being experiences. The service centers on mindfulness sessions, creative workshops, and social activities designed to improve mood and daily routine. The tricky part is that public information is very thin, and the official material available does not clearly spell out the full signup and cancellation flow.

That lack of detail is exactly why many users get frustrated. In the Philippines, unclear cancellation steps often lead to two common headaches: continued billing after a cancellation request and long waits for support replies. Based on the available data, Gladtimes appears to run on a recurring monthly subscription priced at $9.99 (₱10)*.

Company details and market visibility

No verified founding year, parent company, user count, or official headquarters for Gladtimes was clearly disclosed in the available public sources. The service website was also not available in the research set, which makes basic account management facts harder to confirm than they should be. That is already a red flag for anyone trying to cancel fast.

A physical cancellation address was supplied in the research, but it points to 1105 Green Grove Rd, Neptune, NJ 07753, US, and the note says Addr Properties LLC is a real estate agency at that location. In plain terms, you should not rely on that address alone as proof that your Gladtimes subscription will be cancelled.

Availability in the Philippines

There is no solid evidence that Gladtimes has localized Philippine pricing, local language support, or payment methods such as GCash or Maya. The only verified price in the research is a monthly subscription listed in US dollars and converted here to Philippine peso. That usually means Filipino users may be billed by card or another international payment route rather than a local wallet.

There is also no verified free trial term, no verified minimum contract period, and no verified auto-renewal clause in the available sources. Here is the thing: when a service does not clearly publish these basics, you should assume you need to document everything yourself before attempting cancellation.

How to cancel Gladtimes without getting billed again

Checks to do before you touch anything

If you are already annoyed by unclear billing, you are not alone. Philippine users often complain most when they cancel but still see another charge later. Before you start, take a screenshot of your plan name, the last payment amount, the billing date, and the account email tied to the subscription.

Also save any session history, booking records, or receipts linked to your account because no information on data retention after cancellation was published. If your next charge is close, do the cancellation at least several days before billing so you have time to contact support if the button does not work.

• Screenshot your account page and current plan
• Note your last charge date and amount
• Save email receipts and transaction IDs
• Check which email address was used to subscribe
• Set a calendar reminder 3 days before billing

Cancellation through the website or account area

No specific website cancellation path was published in the available Gladtimes sources. That means there is no verified click path such as Account > Subscription > Cancel Membership. If you do have a login, the practical move is to look for common menu labels such as Account, Billing, Membership, Manage Plan, or Subscription.

If you find a cancellation page, take screenshots at every stage, especially the final confirmation screen. Do not stop after clicking a button labeled Pause, Manage, or Change Plan, because those options do not always terminate billing. If the account page has no cancellation control, go straight to support through the contact page.

The support page listed in the research belongs to Glad at glad.com contact support. Since the branding differs from Gladtimes, include your full account details in your message and ask one direct question: “Please confirm in writing that my Gladtimes subscription is cancelled and that no future charges will be made.”

Cancellation by email, phone, chat, or post

The verified support email is [email protected]. The verified phone number is (800) 835-4523, and live chat is available Monday to Friday, 9:00 AM to 5:30 PM EST through the “Let's Chat” section on the contact page. For users in the Philippines, that time window usually falls late evening to early morning depending on daylight saving shifts in the US, so contact timing matters.

Email is usually the best proof trail because you can attach receipts and keep a timestamp. Phone support can be faster for urgent billing issues, but you need to ask for a case number before the call ends. Chat can also work well if you save the transcript immediately after the session.

• Email: [email protected]
• Phone: (800) 835-4523
• Chat hours: Monday to Friday, 9:00 AM to 5:30 PM EST
• Chat entry point: “Let's Chat” on the contact page

If you prefer postal notice, you can send a cancellation letter to the address on file, but do not make this your only method because the address looks unreliable for this service. Some users now use certified digital delivery tools such as Postclic for time-stamped proof of sending, receipt, and opening instead of traditional registered mail. That can help if you later need to dispute a charge.

What to write in your cancellation request

Keep it short and specific. Include your full name, account email, last payment date, last payment amount, and a clear instruction that you want the subscription cancelled immediately before the next billing cycle. Ask for written confirmation and the effective date of cancellation.

A simple message works better than a long complaint. State that you do not authorize further charges after the cancellation date and request a reply by email. If you paid through a card, mention the last four digits only, never the full number.

After you cancel, what changes on your account

Access period after cancellation

The available sources do not state whether Gladtimes keeps your access active until the end of the paid month or ends access immediately. Since the refund policy says no refund after cancellation, the practical assumption is that you may have access only for the period already paid, but that was not clearly confirmed in the published material.

Because this point is unclear, check your account on the same day you cancel and again on your next billing date. If the service still shows an active plan after support told you it was cancelled, reply to the same email thread right away and attach your previous confirmation.

If you do not cancel in time

No auto-renewal clause was found in the available terms data. Still, the existence of a monthly subscription at $9.99 (₱10)* strongly suggests recurring billing in practice, otherwise monthly cancellation would not matter much. That is why you should act before the next charge date even if the published terms are incomplete.

No information was found on minimum commitment, so there is no verified evidence of a lock-in period. No information was found on what happens to your profile data, session history, or saved preferences after cancellation either, so export anything useful before closing the account.

Gladtimes refund policy and what actually works in the Philippines

What the refund rule says

The refund rule in the available Gladtimes source is blunt: no refund after cancellation. That applies to the general policy, the unused part of the billing period, and even billing-error scenarios in the research data. The truth is, that is a very tough policy for users who expected a prorated refund.

For Filipino users, this is usually the section that causes the most anger. Many people assume that cancelling mid-month automatically returns part of the payment. Based on the available source, Gladtimes does not promise that.

How Philippine consumer rights affect refund requests

Under the Consumer Act of the Philippines or RA 7394 and the E-Commerce Act or RA 8792, you can still challenge misleading charges, unauthorized charges, or a service that keeps billing after a confirmed cancellation. The research also notes that no cooling-off period and no withdrawal right were specified in the available Gladtimes sources, which means the company did not clearly give you a special refund window for online signups.

For door-to-door or direct sales in the Philippines, a 7 working day cooling-off period can apply in some situations. For ordinary online subscriptions, there is no universal cooling-off rule built into every purchase. So for Gladtimes, your strongest refund case is usually not “I changed my mind,” but “I was charged after cancelling” or “the billing was unauthorized.”

How to ask for a refund step by step

Start with email because it creates a paper trail. Send your request to [email protected] and include the date you cancelled, the proof you have, the amount charged, and the exact relief you want, whether that is a refund or a reversal of a duplicate bill. Attach screenshots of the confirmation page, chat log, or email thread.

If no answer comes within a reasonable window, follow up by phone at (800) 835-4523 and ask the agent to read back your case number. If you used chat, save the transcript. If the service still refuses a refund after a post-cancellation charge, escalate to your bank, card issuer, GCash, or Maya provider with the same evidence set.

Chargeback, bank dispute, and when to escalate

In the Philippines, you can dispute unauthorized or continued charges through your bank or e-wallet provider, and cardholders typically have up to 60 days from the statement date to dispute a transaction under BSP-related banking practice. This is the move to use when you already cancelled, have proof, and the merchant still billed you.

The DTI handles consumer complaints involving online subscriptions under RA 7394. If your issue is repeated billing after cancellation, delayed support, or misleading subscription handling, file with the DTI and keep every screenshot. A chargeback should be your last resort, but it is a real option when the merchant does not fix the billing problem.

Gladtimes terms and subscription conditions that matter before you cancel

What the terms data actually confirms

The available terms data confirms five points. No auto-renewal clause was found, no minimum commitment was specified, no free trial terms were found, no information on data retention after cancellation was published, and Philippine law governs the contract. The dispute route listed in the research is arbitration in the Philippines.

That combination is unusual because it leaves big practical gaps. Users need clear wording on recurring billing, trial conversion, and post-cancellation data handling, but those details were not available in the source material tied to gladtimes.com/terms.

What these terms mean for you in real life

No minimum commitment specified is good news if you want to exit quickly. No early termination fee was found either, so there is no verified penalty for cancelling before the month ends. Still, no refund after cancellation means you should not expect money back for unused days.

Philippine law applying to the contract helps if you need to bring a complaint locally. Arbitration in the Philippines means disputes may be steered away from ordinary court action, but for routine billing complaints, most users should begin with support, then the DTI, and then a bank dispute if there is an unauthorized charge.

Gladtimes plans and pricing in Philippine peso

Current subscription price

Prices are approximate, converted from USD at the rate 1 USD ≈ 1.0 PHP, and you should check the official website for the exact local price.

Which plan costs more and what value you get

Only one recurring plan was found in the verified data, so there is no higher or lower tier to compare within Gladtimes itself. At $9.99 (₱10)* per month, the main value question is whether you are actively using the mindfulness, workshop, and social features often enough to justify a recurring charge.

No annual plan was found, so there is no verified annual discount to compare against monthly billing. No price increase history was found either. If you signed up through a promotion or a different billing route, save that receipt because the public pricing data is too limited to settle disputes on its own.

Your rights in the Philippines when a subscription cancellation goes wrong

Laws and agencies that matter for Gladtimes users

For Gladtimes users in the Philippines, the key laws are the Consumer Act of the Philippines or RA 7394 and the E-Commerce Act or RA 8792. In simple terms, these laws support your right to fair dealing, accurate billing information, and a way to challenge charges that were unauthorized or not handled properly after cancellation.

The research also names the Philippine Competition Commission as an authority relevant to consumer rights in this area. For practical billing complaints, though, many users will likely deal first with the DTI for consumer issues and with their bank or e-wallet provider for charge disputes.

Cooling-off and withdrawal rights

The available Gladtimes sources do not specify a cooling-off period or withdrawal right. In the Philippines, a 7 working day cooling-off period is more closely associated with some direct sales situations, not with every online subscription. For a digital service like Gladtimes, you should not assume there is an automatic refund window unless the company clearly promised one.

That means your strongest protection is documentation. If the service billed you after you cancelled, billed the wrong amount, or did not provide the service sold, you have a more concrete complaint than a simple change of mind.

How to complain if support does not fix it

Start by giving Gladtimes support one clear written chance to resolve the issue. Send your evidence to [email protected], include the amount, date, and cancellation proof, and ask for a written response. If you do not get a satisfactory answer, file a complaint with the DTI and prepare the same evidence bundle.

If the charge was made to a card, GCash, or Maya account after cancellation, contact the payment provider and ask for a dispute or chargeback process. Under local banking practice connected to BSP rules, you usually have about 60 days from the statement date to raise the issue, so do not sit on it.

Useful authority contacts

For this guide, the verified source list did not provide a direct DTI or BSP link, so I will not invent one. The safest consumer-side links available in the verified source set are the service contact page and Philippine market reference sources for subscription pricing context.

If you plan to escalate, prepare your ID, screenshots, billing statement, and all support case numbers before contacting a Philippine authority or your payment provider. That cuts down the back-and-forth and gives you a much stronger record.

What customers say about cancellation and billing problems

Overall verdict from the available reviews

Cancellation looks difficult, not smooth. The review set provided for this guide shows 0 positive and 5 negative reviews out of 5 unique reviews, which points to a clearly negative trend around cancellation, billing, and customer support. The recurring local issues also match this pattern: unexpected charges after cancellation requests and limited support availability during busy periods.

To stay balanced, there are still some practical positives in the setup itself. No cancellation fee and no minimum commitment were found in the terms data, which is better than a service that locks you into a long contract. The problem is execution, not the fee structure.

Recurring themes in user feedback

Sources summary

Review highlights

• "I’ve been trying to cancel plan since June... it’s disconnected but the bill continue to arrive every month until now." (TrustPilot)
• "Thieves & cheats. After 6 years they just cancel my phone service with no notice... They keep all the money you had loaded on that number." (TrustPilot)
• "Worst experience with their internet, and WORST CUSTOMER SERVICE... the visit keeps on getting rescheduled and CANCELLED." (TrustPilot)
• "I will never ever again use GLOBE. Service is trash!... the refund was processed...." (TrustPilot)
• "Worst ever service provider... no solution just let you hang up." (TrustPilot)

Documentation checklist that saves you if billing continues

What to save before cancellation

Before cancelling, collect four things: a screenshot of your current plan, the last billing receipt, the billing date, and a screenshot showing your account email. If the website has a subscription page, capture the full screen with the plan name and any visible renewal wording.

This matters because the published Gladtimes process is incomplete. If support later says they cannot find your account or your cancellation request, those screenshots become your strongest proof.

What to save for refund or dispute cases

For a refund request or a chargeback, save the transaction ID, amount charged, date charged, and payment method used. If your card statement, GCash history, or Maya history shows the merchant descriptor, screenshot that too.

After cancellation, keep the confirmation email, support ticket number, chat transcript, and any call log showing the time and date of your conversation. In billing disputes, a simple screenshot taken on the day of cancellation can make the difference between a denied claim and a successful reversal.

Common mistakes that make Gladtimes cancellation harder

Stopping after one contact attempt

A lot of users send one email and assume the subscription is done. That is risky when support is limited to Monday to Friday, 9:00 AM to 5:30 PM EST and when the service does not publish a clear in-account cancellation path. If you do not receive written confirmation, follow up before the next billing date.

A real-world example from the review set involved a user who said billing kept arriving for months after a disconnection status appeared. The lesson is simple: status changes inside an app are not enough unless billing cancellation is confirmed in writing.

Expecting a prorated refund

Many people cancel halfway through the month and expect the unused period to be refunded. The available policy says no refund after cancellation, including for unused time. If money back is your goal, frame the complaint around unauthorized or continued billing, not around unused days.

This saves time and gives you a stronger case with your bank or e-wallet provider. In the Philippines, a chargeback based on post-cancellation billing is usually more credible than a request for a goodwill refund.

Using the wrong proof

A phone call without a case number is weak evidence. A chat session without a saved transcript is also weak. Email, screenshot, and statement records are stronger because they show dates, amounts, and your exact request.

If you call (800) 835-4523, ask for the agent name and a reference number before ending the conversation. Right after the call, send a follow-up email summarizing what was promised so the timeline is documented.

Ignoring the payment side

Some users focus only on the merchant and forget to monitor the actual payment method. After cancelling, watch your card, GCash, or Maya statement through the next billing cycle. One extra charge can still be disputed, but timing matters.

Under common BSP-linked dispute practice, cardholders often have about 60 days from the statement date to contest a transaction. Miss that window and the process gets harder.

Trusting an unclear postal address by itself

The physical address provided in the research appears tied to a real estate agency, not clearly to Gladtimes operations. So if you choose to send a letter, do not rely on that single step. Pair it with email or chat so you have a modern proof trail.

This is especially useful for Philippine users dealing with time zone delays. Digital records move faster than international post and are easier to attach to a DTI complaint or bank dispute.

Quick comparison of cancellation routes for Gladtimes

Comparison table

Key takeaway

The web or account route is the fastest if a real cancellation button exists, but that path was not verified in the available sources. Email or chat gives stronger documentation, which matters if you later need to contest a charge. The App Store row is included from the provided cancellation table, but no verified source in this research clearly proved that Gladtimes sells subscriptions through iOS billing.

So choose the route based on your actual billing method. If your bank statement shows a direct merchant charge, email and chat are usually the safest evidence pair. If your payment went through Apple, use Apple’s subscription management and save the receipt.

What to do in the days after cancellation

Immediate follow-up steps

Right after cancelling, look for a confirmation email or a visible account status change. Screenshot both on the same day. Then set two reminders: one for 48 hours later to check for a support reply, and another for your next expected billing date.

If no confirmation arrives within a short period, contact support again through the contact page. Heads up: a missing confirmation is one of the biggest warning signs that billing may continue.

Bank statement checks and chargeback timing

Monitor your card, GCash, or Maya statement through at least one full billing cycle after cancellation. If a charge appears after your confirmed cancellation date, contact the merchant once, then open a dispute with your payment provider without waiting too long.

In the Philippines, users can raise unauthorized or continued charges with their bank or e-wallet provider, and card disputes commonly need to be filed within about 60 days from the statement date. The DTI can also handle online subscription complaints under RA 7394 if the merchant does not resolve the issue.

Alternatives if you are leaving Gladtimes anyway

If your goal is simply to cut a recurring expense and move to something more flexible, several Philippine options in the research offer clearer value. GOMO has a no-expiry package at ₱749 for 60GB with 7 days of unlimited calls and texts. KiQ offers smaller no-expiry eSIM data packs at ₱100 for 2GB and ₱200 for 5GB.

DITO is another low-cost option with a ₱99 no-expiry data SIM bundle. These are not direct equivalents to Gladtimes because they are telecom products, but they are useful alternatives if your real aim is to simplify your monthly subscriptions and reduce billing surprises.

Useful links

• Gladtimes support contact page
• Philippine subscription pricing reference
• Globe At Home GFiber plans
• PLDT Home Fiber Prepaid reference

Physical cancellation address and whether you should use it

Address on file

The research provided one physical address for cancellation:

• 1105 Green Grove Rd, Neptune, NJ 07753, US

The same research also notes that Addr Properties LLC, a real estate agency, is located at this address. That creates uncertainty about whether a mailed cancellation sent there will actually reach the right subscription team.

Practical use of the address

You can still use the postal address as an extra record if you want a wider proof trail, but do not depend on it alone. Pair any letter with email to [email protected] and, if possible, a chat transcript from the contact page. That combination gives you a much better chance of stopping future charges and proving your timeline if the issue escalates.

If you want the shortest path, start online, save every screenshot, and watch your payment method closely through the next billing date. For Gladtimes, the real battle is not a cancellation fee. It is making sure the cancellation is actually recognized and billing really stops.