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I hereby notify you of my decision to terminate the contract relating to the Clarify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Clarify: Easy Method
What is Clarify
Overview
Clarify is a subscription-based app and service marketed to help people with ADHD manage tasks, focus, and daily organisation. It offers in-app features, subscription plans, and web accounts under related Clarify brands.
Purpose and variants
There are multiple Clarify-branded offerings (for example ClarifyNow / ClarifyExpenses and Clarify.ai) with separate terms and billing routes. Each product may have different cancellation and refund rules, so check the specific service you subscribed to.
How to cancel Clarify
Cancel on iOS (App Store)
- Open your Apple ID settings on your iPhone or iPad and go to Subscriptions.
- Find the Clarify subscription and select Cancel Subscription before the next billing date.
- Note: cancelling inside the app or deleting the app will not stop future charges.
- Reference: Clarify entries note App Store subscriptions are managed via Apple. App Store listing
Cancel on Android (Google Play)
- Open your Google Play account, go to Subscriptions, and cancel the Clarify subscription before the next billing cycle.
- Uninstalling the app does not cancel the subscription.
- Subscriptions purchased through Google Play must be managed via your Google Play account.
Cancel on the web (ClarifyNow.ai account)
- Log in at your ClarifyNow.ai account and go to Account Settings or Subscription Management.
- Click "Cancel Subscription" before renewal to stop future billing; cancellation does not automatically issue a refund.
- See the ClarifyNow terms for the account cancellation workflow: ClarifyNow terms
Cancel for Clarify (Clarify.ai website)
- You must notify Clarify at least three (3) days before the start of the next subscription term.
- Use the service interface or email billing@getclarify.ai to submit your cancellation.
- See Clarify.ai terms for the formal cancellation procedure: Clarify.ai terms
What happens when you cancel
Access after cancellation
Cancellation typically stops future renewals but does not always delete your account or stored data immediately.
Access to paid features commonly remains until the current billing period ends; verify your account page for exact expiry details.
Billing and renewals
When you cancel, future billing should stop. For Clarify.ai products you must notify at least three days before the next term.
For App Store and Google Play subscriptions, cancellation must be done through the respective platform to prevent future charges.
Data and account retention
Account data retention and deletion follow the product’s terms. Check the service’s Terms & Conditions for data policies.
Contact billing@getclarify.ai if you need confirmation about account closure or data handling for Clarify.ai services.
Will I get a refund?
ClarifyNow (clarifynow.ai / app) refund rules
- Credit Packs: full refund within 14 days if less than 10% used.
- Monthly Pro: full refund within 7 days of first purchase, or prorated refund within the first month.
- Annual Pro: full refund within 14 days of purchase.
- After the stated periods, no refunds are provided under the ClarifyNow policy.
Source: ClarifyNow.ai Terms & Conditions. ClarifyNow terms
Clarify (clarify.ai) refund rules
- Clarify.ai states no refunds or credits except as required by law.
- Refunds are available only at the company’s sole discretion after contacting billing@getclarify.ai.
Source: Clarify.ai Terms of Service. Clarify.ai terms
Statutory rights and exceptions (Singapore)
- Singapore consumers retain statutory rights under the Consumer Protection (Fair Trading) Act for defective or undelivered digital services.
- Even if the service terms say "no refunds", you may have legal remedies for misrepresentation, nondelivery, or defective digital goods.
- If billing persists after cancellation, you may dispute the charge via your bank or card issuer.
Clarify plans and pricing
Available plan (verified)
The following pricing entry is taken directly from verified sources and reflects only confirmed Singapore pricing found.
Single confirmed SGD plan
| Plan | Price | Period | Features |
|---|---|---|---|
| Clarify Expenses Premium Monthly | S$3.98 | monthly | In-App Purchase to unlock Premium features of the Clarify Expenses app |
Your consumer rights in Singapore
Key rights under local law
- You are entitled to remedies for defective, misrepresented, or undelivered digital services under the Consumer Protection (Fair Trading) Act.
- Misleading or hidden pre-purchase terms may give grounds for dispute or refund.
- If charges continue after cancellation, you may request a chargeback or dispute with your card issuer.
How to enforce rights
Gather transaction evidence and contact the merchant first (billing@getclarify.ai) to request resolution.
If unresolved, use your bank/credit card dispute process and consider filing a complaint with Singapore consumer protection authorities.
Customer experiences
Positive feedback
- Some users report the app helps with ADHD management - providing motivation, structure, and useful insights once they learn to use it.
- Occasional reviews describe the app as "actually pretty good" after some usage.
Negative feedback
- Recurring complaints about high subscription pricing and perceived aggressive billing practices.
- Many users report difficulty or opacity cancelling subscriptions and describe unexpected post-trial charges.
- Several reports mention unresponsive customer service and confusing interfaces; some call the app a "scam" due to billing issues.
Sources for user reports include public reviews and forum threads; these reflect user sentiment rather than company policy.
Documentation checklist
Essential records to collect
- Order confirmation and purchase receipt showing date, product name, and amount.
- Screenshots of subscription settings, active subscription entries, and any cancellation attempts.
- Bank or card statements showing the charge dates and amounts in question.
Communication evidence
- Email exchanges with billing@getclarify.ai or in-app support threads.
- Time-stamped screenshots of the app or web account showing subscription status.
- Record of any notification sent at least three days before renewal (for Clarify.ai where required).
Common mistakes
Deleting the app instead of cancelling
Deleting or uninstalling the app does not cancel a subscription. Users must cancel through Apple ID, Google Play, or the web account as applicable.
Missing the required notice window
For Clarify.ai services that require a 3-day notice, waiting until the renewal date or after can result in an unavoidable automatic renewal.
Always check the exact cutoff and cancel early; keep confirmation evidence of the cancellation action.
Comparative recap
Subscription channels compared
| Platform | How to cancel | Refunds | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID Subscriptions in device settings. | Refunds handled per provider/platform; check Apple for in-app purchase refunds. | Cancel inside Apple settings; deleting the app does not stop charges. See the App Store listing: App Store |
| Google Play (Android) | Cancel in your Google Play account Subscriptions before next billing. | Refunds handled per provider/platform; check Google Play for in-app purchase refunds. | Uninstalling the app does not cancel billing; manage subscription in Google Play. |
| Web (ClarifyNow.ai account) | Log in to ClarifyNow.ai → Account Settings → Cancel Subscription. | ClarifyNow refund rules apply (time-limited refunds for certain plans). | See ClarifyNow terms for refund details: ClarifyNow terms |
| Clarify (Clarify.ai) | Notify at least 3 days before next term via interface or email billing@getclarify.ai. | Clarify.ai states no refunds except as required by law or at company discretion. | Follow Clarify.ai’s cancellation procedure in their Terms: Clarify.ai terms |
After cancelling
Immediate next steps
- Keep the cancellation confirmation or screenshot; check that the subscription status shows "Cancelled" or an end date.
- Monitor your bank or card statement for further charges for one or two billing cycles.
Who to contact if charges continue
- Contact the merchant first: billing@getclarify.ai (for Clarify.ai-related billing questions).
- If unresolved, use your bank or card issuer’s dispute process to challenge continuing charges.
- Refer to product terms for refund eligibility: ClarifyNow terms and Clarify.ai terms.
Address
Registered postal address
Clarify Ltd., c/o iFinger Ltd, Rådmann Halmrasts vei 16, NO‑1337 Sandvika, Norway
How to send a written cancellation notice
If you choose to send a posted cancellation or registered letter, include your account details, subscription identifier, date of purchase, and a clear cancellation request.
For Clarify.ai subscriptions specifically, remember the requirement to notify at least three (3) days before the next subscription term and keep proof of posting or delivery.