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Cancel HALLOW
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Hallow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hallow: Easy Method
What is Hallow
Overview
Hallow is a paid meditation and prayer app focused on Christian and Catholic guided prayer, daily reflections, and thematic programs (for example Lent or Bible-in-a-Year).
The app operates on a subscription model and is managed via the platform where you bought it (Google Play, Apple App Store, or directly at Hallow.com).
Main features
Features include narrated guided prayers, multi-day challenges, and personalised progress tracking to support daily devotional practice.
Content and subscription details (plans, billing) are described in Hallow’s help pages and terms of service.
How to cancel Hallow
Cancel on Google Play (Android)
- Open the Google Play Store app on your Android device.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select Hallow → Cancel subscription. Cancelling stops future charges but you keep access until the end of the billing period.
- Reference: Hallow Help - Google Play cancellation.
Cancel on iOS (Apple App Store)
- Open Settings on your iPhone or iPad and tap your name at the top.
- Tap Subscriptions → select Hallow → Cancel Subscription.
- Access continues until the end of the current paid term even after cancelling.
- General iOS cancellation steps are summarised by third-party guides: Cancelmates - Hallow iOS steps.
Cancel on the Web (Hallow.com)
- Log into your Hallow account at Hallow.com.
- Go to Settings → Subscription → click “Cancel Subscription” to stop auto-renewal.
- Note: Cancelling via the website prevents future billing but Hallow does not typically issue prorated refunds.
- See Hallow’s terms for policy details: Hallow Terms of Service.
What happens when you cancel
Access after cancellation
Cancelling stops automatic renewals but does not immediately remove access.
You generally retain full access until the end of the paid billing period you already paid for.
Billing and data
No future charges occur after cancellation, but past charges remain unless a refund is granted by the platform or Hallow.
Your account data and progress typically remain on Hallow unless you delete the account through Hallow’s settings.
Will I get a refund?
Hallow’s stated refund policy
Hallow’s Terms state that sales of paid services and gift cards are final and refunds are at Hallow’s discretion, handled case-by-case.
If you purchased on Hallow’s website, you may send the purchase receipt per Help Center instructions to request a refund.
Purchases via app stores
If you purchased through Apple or Google, Hallow does not process those refunds; you must request refunds from the App Store where you bought the subscription.
Some sources note refund requests may be considered within about 14 days of the initial charge, but refunds are not guaranteed.
Reference: Hallow Terms of Service.
Hallow plans and pricing
Pricing table (approx. SGD)
| Plan | Price (approx. SGD) | Period | Features |
|---|---|---|---|
| Individual Monthly Plan | ≈ SGD 14.84/month | Monthly | Full access for one user |
| Individual Annual Plan | ≈ SGD 94.49/year (≈ SGD 7.87/month equivalent) | Annual | Full access for one user (billed annually) |
| Friends & Family Annual Plan | ≈ SGD 161.99/year | Annual | Full access for up to 6 users |
Pricing notes
These SGD prices are approximate conversions from USD at ~1 USD = 1.35 SGD and may not match App Store regional pricing.
Actual charges in the Singapore App Store may differ due to local taxes and rounding.
Your consumer rights in Singapore
Cooling-off and refunds
The 14-day “cooling-off” rule typically applies to unsolicited contracts; in-app subscriptions may not qualify for the same protections.
Therefore consumer-law refund rights for in-app purchases can be limited depending on the sale and platform.
Practical steps to protect your rights
- Cancel through the original purchase platform (Google Play, Apple App Store, or Hallow.com).
- Document receipts, cancellation confirmations, and all correspondence.
- If you need help interpreting rights, keep records to support disputes with the platform or your card issuer.
Reference: overview guidance from a subscription-rights summary: Postclic - cancellation guidance.
Customer experiences
Positive feedback
Many users praise Hallow for its rich Christian and Catholic prayer content, calming narration, and multi-day programs that encourage daily devotional habits.
Users report that structured challenges and liturgical content helped deepen their prayer life.
Example source summarising positive reviews: JustUseApp reviews.
Common complaints
Frequent negative reports include confusing cancellation steps, unexpected charges, delayed or denied refunds, and slow customer support responses.
Users also report technical issues such as bugs, problems with offline downloads, and playback behaviour with Bluetooth devices.
See broader user feedback: Trustpilot - Hallow reviews.
Documentation checklist
Receipts and billing
- Order receipt or payment confirmation showing date, amount, and purchase platform.
- Subscription ID or transaction reference from the App Store or Hallow account page.
Cancellation evidence and correspondence
- Screenshot or confirmation email showing cancellation or “subscription cancelled” status.
- Copies of any messages exchanged with Hallow support or the App Store regarding refunds or disputes.
Common mistakes
Canceling in the wrong place
A common error is cancelling in the Hallow app when the subscription was purchased through an App Store, or vice versa.
If you cancel via the wrong platform it may not stop future billing and will complicate refund claims.
Not keeping proof
Failing to save receipts, confirmation screenshots, or correspondence reduces chances of a successful refund or dispute.
Always capture the cancellation confirmation and the last billing statement for records.
Comparative recap
Quick comparison table
| Method | How to cancel | Access after cancel | Refunds |
|---|---|---|---|
| Google Play | Play Store → Profile → Payments & subscriptions → Subscriptions → Hallow → Cancel | Access until end of paid billing period | Request refunds from Google Play (Hallow does not process these) |
| Apple App Store | iOS Settings → Your name → Subscriptions → Hallow → Cancel | Access until end of paid billing period | Request refunds from Apple (Hallow does not process these) |
| Hallow.com (Web) | Log into Hallow → Settings → Subscription → Cancel Subscription | Access until end of paid billing period | Refunds are discretionary; request via Hallow with receipt per Terms |
Takeaway
Cancel using the platform where you subscribed to prevent future billing and preserve evidence for any refund requests.
Refund chances vary by platform and are not guaranteed; act promptly and keep documentation.
After cancelling
Follow-up actions
- Save the cancellation confirmation and the date your access will end.
- If you need a refund, submit a request to the original platform or to Hallow if purchased on the website.
Useful links
- Hallow Help - Google Play cancellation
- Cancelmates - Hallow iOS cancellation guide
- Hallow Terms of Service (refund policy)
- Postclic - cancellation overview
Address
Company address
Hallow, Inc.
167 N Green Street, Chicago, IL 60607, USA
Support and contact notes
Hallow’s in-app support and help pages are the primary route for account-specific issues and web-purchase refund requests.
If you bought through an App Store, contact Apple or Google for billing disputes as they handle those refunds.