Cancellation Yourself First: Easy Method

What is Yourself First

Overview

Yourself First is a health and wellness subscription service that offers digital tools and resources aimed at promoting self-care and mental well-being.

The service provides personalised content, guided exercises and subscription plans accessed via a web app or mobile app.

Offerings

Content is digital only and delivered through the app and web portal, with access controlled by a paid subscription model.

Pricing and trial offers may vary by platform and region; check your app store listing or account for current details.

How to cancel Yourself First

Via web (web app)

• Go to app.yourselfirst.com and log in to your account.
• Navigate to Profile → Account settings → Manage Plans and select cancel.
• Cancellations typically take effect at the end of the current billing period.
• If the cancellation button fails or you encounter issues, email [email protected] for assistance.

Via Apple App Store / Google Play

• If you subscribed through the Apple App Store or Google Play, you must cancel through that store’s subscription management.
• Open your device’s subscriptions area (Apple ID subscriptions or Google Play subscriptions) and cancel the Yourself First entry there.
• Users report occasional difficulties cancelling via stores and may need to contact store support or the bank if charges continue.
• For the app store listing in Singapore, see the app page: Love Yourself First - App Store (SG).

What happens when you cancel

Access after cancellation

Cancellations generally stop future renewals but allow access to paid content until the end of the current billing period.

You will typically retain access through the date your subscription would have renewed; no immediate access loss is standard.

Billing and data

The company’s public notes focus on billing timing; specific data‑retention or account-deletion timelines are not detailed in available sources.

If you need account data removed, contact support at [email protected] and keep written records of your request.

Will I get a refund?

Company refund guarantee

Yourself First advertises a "100% Money-Back Guarantee" and considers refund requests case‑by‑case, typically if submitted within 30 days of purchase.

When refunds are approved by the company, they are usually processed within 5 - 10 business days for digital purchases.

Purchases via app stores and exceptions

Refunds for purchases made through Apple or Google are handled by the respective stores, and Yourself First’s direct control is limited for those transactions.

If neither the store nor the company resolves a refund, you may need to pursue a bank dispute or chargeback as a last resort.

Yourself First plans and pricing

Pricing summary

The following prices are taken from the Singapore App Store listing and reflect the subscription offers available in that store.

Check your app store or account page for the latest prices and any promotional trials before subscribing.

Plans

Your consumer rights in Singapore

Statutory context

Yourself First references consumer protections in the UK, Australia and EU, but those laws do not automatically apply to consumers in Singapore.

The company’s 100% Money‑Back Guarantee is voluntary and discretionary for Singapore users unless specified otherwise in local terms.

Practical steps for Singapore users

• Rely on the company's 30‑day money‑back guarantee if you are within that window and have supporting evidence.
• If you face unauthorised or unexpected recurring charges, contact your bank to block the merchant or dispute the charge.
• Keep records of all communication and receipts to support any dispute or chargeback claim.

Customer experiences

Positive feedback

Some users note the existence of a money‑back guarantee and report occasional successful refunds or partial refunds when the company cooperates.

Positive comments are relatively rare and often refer to specific case outcomes rather than consistent policy enforcement.

Negative feedback

Multiple complaints describe low-cost introductory charges that convert to recurring fees and difficulty cancelling subscriptions via app or web.

Users also report unresponsive or generic customer support replies, question the originality of content, and describe continued billing after cancellation attempts.

Documentation checklist

What to collect

• Screenshots of your subscription, billing page and any “manage plan” or cancellation screens.
• Receipts, order confirmation emails, bank or card statements showing charges and dates.
• Email correspondence with support and timestamps of cancellation attempts.

How to keep records

• Save screenshots with visible timestamps and account identifiers.
• Keep copies of any written requests (email or registered post) and note phone or chat references.
• If charges continue, record the date you contacted the bank and any dispute reference numbers.

Common mistakes

Cancellation errors

Assuming a trial or single low-cost charge cancels automatically often leads to unexpected renewals.

Another common error is attempting to cancel via the web when the subscription was billed through an app store - those must be cancelled in the store.

Refund misunderstandings

Believing the company guarantee overrides store policies can delay refunds for purchases made via Apple or Google; stores handle those refunds separately.

Not saving proof of cancellation or receipts makes bank disputes and refunds harder to win - always document every step.

Comparative recap

Quick comparison

After cancelling

If charges continue

If you continue to be charged after cancelling, email [email protected] with proof of cancellation and billing screenshots.

If the company or store does not resolve the issue, contact your bank to dispute the charge or block future merchant transactions.

Helpful links

• Cancellation guidance and user-reported solutions summary: Postclic - Cancel Yourself First
• Singapore App Store listing for the app: Love Yourself First - App Store (SG)

Address

Company address

Headquarters address on file: 500 Yale Ave N, Seattle, Washington, 98109 US.

Use this address for registered postal complaints or formal correspondence if required.

How to use the address

Send a registered letter if emails are unanswered and you need formal proof of contact for disputes or local authorities.

Keep copies of any postal receipts and note delivery dates to support disputes or consumer complaints.